Christina Malcolm-Day

Review of Q Hotels Hellidon Lakes, North...

Booked a spa day for my wife and I with lunch incl...

Booked a spa day for my wife and I with lunch included.
First of all nobody manning the spa reception so had to walk to the main reception and back.
Once we'd checked in went for a swim only to be met with kids and parent splashing around in the pool(not relaxing at all)
Also the pool area was dirty and dated/worn out.
The only saving grace was the kids weren't allowed in the jacuzzi so at least that was something.
The lunch was actually really tasty though we only had a window of 30 minutes to eat it as our massages were booked in back to back. We had to ask a waitress where it was as we were pushed for time and left us only 15 minutes to eat before we had to leave, we didn't even have time for our pudding.
The massage was very good also.
Lovely reception and good service.
We returned to the lobby to eat our puddings then left.
Overall not much of a relaxing spa day we'd hoped for. Wouldn't return.