Pullman Hotel Kuching , Accor Group Reviews

Hotel with a really nice night view in Kuhing. Room is worth the price & friendly hotel staff

Stay there for one night , the breakfast is really nice ,, marveloussss bravooo ,, the staff is very friendly, clean coffee house , definitely will come again , keep it up f&b team .

Breakfast is up to standard. Busy morning and I amazed with the prompt service. The service crew is fast and friendly.

Clean and typical good hotel but lobby need to be renovated since it feels like cheap office building atmosphere. Even lobby topside window is very clumsy. Put a half transparent curtain may help.

Had an event at one of the rooms available. Place is clean and staff is very helpful. Will come back again

Place a little run down. Carpet smells damp. Not up to the standard of Pullman

ROOM IS SPACIOUS AND BREAKFAST IS FANTASTIC.
LOCATION IS ALSO GREAT WITH NEARBY RESTAURANT AND SHOPPING MALLS

Excellent breakfast, the food so yummy. Nice set up and the staff is very friendly.good job guys

room amenities that are so charming and fun, good service and efficient and fast action by staff related to the complaints being lodged.

Deluxe room was spacious and comfortable, but on the lower floors. Breakfast buffet was terrible though.

The rooms are clean, to simple for being a Pullman Hotel, tho I've only been to a couple of Pullman hotels, this one is the least decorative.. The front desk staff is not as friendly as expected and the breakfast buffet variety is terrible..

Your food is excellent, friendly staff, must say that u trained ur staff well.
We happy to be at your hotel. Will come back. Awesome bfst staff.

Nice hotel with big room. Nearby waterfront. Value for money

The toilet bowl in Room 1002 was blocked!!! OMG.!!! only discovered about it after our return from breakfast in the morning b4 check out. The lady the reception says parking is free as complimentary for stay-in customers but she forgot to cancel the RM8.00 fees. she just scribbled on the ticket. she gave me the hassle to run back to settle the matter. Thank you to that young boy who came to assist me. *malasmokstaysitokgik*

Excellent service! I was here for an business event. When my team arrived to check out in the morning the room was dark and many lights were not working. We expressed our concern. Then in the afternoon it was all fixed. What a miracle. Pullman service is excellent! We are definitely back again to Pullman.

Great service and helpful employees which is not really common in Malaysia where the service is so so even in 5 stars hotels

I enjoyed the peaceful experience. I like the facilities, the yoga class, and the fruits in the room!

This is more to a business hotel located strategically in the middle of the town.

Walking distance to Kuching Waterfront. Near to UTC, Top Spot

Please provide free shuttle from airport to hotel vv.

One of the best hotel around Kuching. Great hospitality. Clean environment

Swinburn University convocation 2019 held here was crowded and congested. Poorly managed.

comfortable room, spacious room space, excellent facilities, friendly staff, smart staff solving problems.

in the city c/w the best hotel in kuching especially for Accor member can enjoy all promotions eating and staying here...

Allowing early check-in was a plus. The welcome drink makes guests feel welcome. The foot reflexology experience was also a pleasant surprise.

Nice hotel, good location. Rooms are large and quiet. The evening at the bar could be more cosy, with modifications.

Built in 2016, the hotel still smells like new. Strategically located at Miri Waterfront with easy access to eateries focusing on seafood, left me with a pleasant experience. Amenities include pool, gym, sauna, jacuzzi and not to forget a spa

Nice and modern hotel. People are kind and room is spacious.

The hotel was clean, luxurious even for the cheaper rooms, fantastic room service, feels like a resort, exclusive, exemplary food and priced at a good value

Thank you for the services and wonderful upgraded room.

The hotel is quite old, but for cleanliness it is good and the service is also not good for a long time, even though the clock doesn't check in, it is usually already signed in ... for CS and HK, it is friendly, if you ask for anything fast ... When checking out it also doesn't take long, don't wait to check the room again, and the breakfast is quite varied .. If you go again, you still want to stay here hehehe

It is quiet, well located, comfortable and great breakfasts

Very comfortable bed, spacious bath space, nice selection of breakfast spread. I would definitely stay here again.

Easy to park your car, but make sure..please reconfirm your parking card to hotel counter before your pay.

Room is big.. overall still acceptable... jus only the complementary things served fruits are rotten and cookies tasted like been stored for many weeks..

1) Our room on the 16th floor was damp and poorly ventilated. We saw wet spots on the ceiling and in the lamps. We suspect that mould was just painted over in your rooms. Within 2 hrs of checking into our rooms, we both fell sick with sore throats. Your hotel moved us to the 18th floor but this room was just a bit better. We believe probably all your rooms are in this same poorly upkept condition despite being one of the newer built hotels in kuching. Having no choice..we suffered through sore throat worsening into a full blown flu. 2) housekeeping only does the most basic cleaning the entire week we stayed. Our bed, toilet and changed towels. Other parts of the room was left dusty and musky. We even found cobwebs in the corners of our room. Sometimes our cups were not washed or not washed properly. Used dishes/trays from room service not cleared away. 3) Our sister in law got stuck in your elevator for 10mins and had to be pried out. She has a childhood trauma and is really scared of dark enclosed spaces. During dinner after her horrible scare, she had flashbacks, was white, could not breathe and was in tears. Your hotel decided that a fruit basket with a couple of apples and oranges will make this better... 4) our honeymoon and first family gathering after our wedding was filled with sore throats, flu and tears. We are so embarrassed too because we were the ones who chose your hotel for our entire family trusting in your brand name.

breakfast food is delicious and the service staff is very welcoming and will be back again.

Great hotel
Spacious bedroom and bathroom
to recommend
There is just a small problem which is not of great importance .... In the giant and elegant entrance hall it is freezing cold.
But everything else is nickel
The varied and good breakfast there is a part of the restaurant room which is equipped for children +++

The toilet is free & clean. Air-conditioned & have soothing music. There's a few shop's & food restaurants here. You can expect a lot in a limited place. They also have karaokes here.

Went to celebrate our anniversary and booked the hotel thinking that we will have a great experience but we didn t. They promised lots of stuffs in their websites but in real , it wasn t worth it for a 5 star hotel. There s no sign of Jaccuzi and the pool side bar seemed like it been a years since someone had used it. The pool wasn t appealing at all.

1. Room service was very good.
2. Services at the lobby were very good.
3. The surroundings was very clean and tidy. Also very calm.

Strategic location . Very nice, comfortable, good service and friendly staff. Room view at upper floors - beautiful.

Ok hotel, but pay a bit more for the one down the road... Better experience there ;)

Spacious room with even more spacious bathroom with bathtub

The hotel in Kuching is very convenient and nice to stay, however I put out a room clean everyday and a bathroom and toilet are not clean properly as well as a floor is not vacuumed. I stayed in a room for two weeks, therefore I can notice and see a toilet, bathroom and floor are still dirty after a cleaner already clean. A customer team is excellent and I had requested to checked in 10am and checked out late at 1:00pm without any issues. Thank you

Room is very comfortable. Friendly staff. Situated at the hill top.

very worth it, definetly gonna recommend traveler to come

Best of the hotel's tido dkt hotel to Kuching again this place of choice for the night.

Renovation in progress on ground floor, most shop lots are vacant