First World Hotel at Genting Resort World

First World Hotel at Genting Resort World Reviews

Reviews 6917
3.8
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Nice

Low season very cheap, high season the price not m...

Low season very cheap, high season the price not make sense...
Can increase till 10 times..
Room clean, and check out must be on time..
Need put some helpdesk...when we see the digital map, and not understand, we can ask the helpdesk.
Not sign for under construction,
3 time go to genting from 2012, they say 2015 will finish outdoor theme park..till today (nov 2018 ) still under construction, need update with office website.

This gonna be my first and my last to check-in her...

This gonna be my first and my last to check-in here. The standard room was too small and the wall was too thin as I can hear clearly a conversation from the next room. The facilities just basic, no mini fridge, no iron facility, no kettle provided in the room. Not recommended to those traveling with toddler especially baby. The only good thing about this hotel as it linked to skyavenue & skytropolis indoor theme park.

It's okay for me as because there is a lot of thin...

It's okay for me as because there is a lot of things need to be improve. Yup, I do understand the concept is cater to the gamblers but have to remember now is about new looks and new generation if they want to attract more attention with the one and only First hotel in Genting. For example, if we put Room Cleaning meaning that clean everything but the coffee cups never cleaned, no mineral water provided, bathroom items only provide soap and shower cap, no laundry plastic too. Worst case is our door sign Do Not Disturb been removed until the hotel cleaner rang the doorbell asking permission to clean our room. Haiz..... Kids wasn't ready to go out that time by the way. Another thing that I am hate the most is that, clearly mentioned Tower 2 is Non Smoking Area but I saw a men smoking next to his room or probably next to other people's room, and I literally said it out loud there floor with every room door sign with No Smoking Area as that person does not bother at all. Please.... Do Something as there was hotel staff in that floor seems careless too. Update from Tower 2, floor 15. Thank you! Theme Park Hotel does better than the original hotel... Upgrade please.... No more old fashion thinking

The huge place and nice place.

The huge place and nice place.
Because.the hotel connected with the mall and cable car..

In night the weather is so cold

I like this place when i am in genting

Ok

In this digital age, no wifi in the room. Deluxe ...

In this digital age, no wifi in the room. Deluxe room bath room has no hand bars. Bathroom floor tiles very slippery. I slipped and fell on my back. TV reception horrible. Largest hotel in the Guinness Book of record but sub standard accommodation.

Good

ok

Genting highland is a wonderful place to stay for ...

Genting highland is a wonderful place to stay for a few days. It's on a series of mountains so on a clear day the view is spectacular. The main attraction is the casino. There is wonderful restaurant choices and there is even a Malaysian street food place where you can get authentic Malaysian fares within the resort.

Good

the biggest of hall hotels

the biggest of hall hotels
you make sea a lot of Koreans and Chinese there
there is lot number of shops with other activities to do

World Club room, spacious and comfortable, good ho...

World Club room, spacious and comfortable, good housekeeping service. Unfortunately no Astro channels on TV. Bathroom shower has weak pressure. Otherwise good place to stay, especially it's near Sky Casino.

Counter service lousy. Request change of room I ha...

Counter service lousy. Request change of room I have q for the request. When they call me to inform that the room is ready I was told my the previous staff no need the q as there should b no q after 7. But when I went to collect the key I was asked to re-q again. wasting my time to q and q again. What kind of service you are offering ?

Check in was terrible. Very hard to get help and w...

Check in was terrible. Very hard to get help and when I finally managed to get checked in, I was given the wrong room. Resulting in having to go back to the lobby to change it. Not very friendly or helpful.

sd hu

Waited 15min at the check in At reception 1-2, aft...

Waited 15min at the check in At reception 1-2, after register my ic, they ask me go to the check in kiosk. Later I had to go counter 6-14 for unsuccessful kiosk check in. Then what another 15min. Then I went to my room at 16floor and found out they gave me the wrong room. Then I had to walk down back. Ridiculous. Check in itself took 1 hour. Can change name to slow-mo world hotel. And finally gave me twin bed instead of queen bed. (facepalm)

Nice

It was only good is the superior deluxe room is sp...

It was only good is the superior deluxe room is spacious. The toilet bowl is not clean and the service of your check in counter not friendly. We book a few rooms pay high price and cannot get a connect room or all same floor. This is not so enjoyable as one year one time we go together with siblings. The towels some are torn but still using. Hope next round we can reserve with connect rooms and have a more clean toilet bowl. The room 10805 water from outside raining leaks in.

Thanks!

Ok

First World Hotel at Genting Resort World

First World Hotel at Genting Resort World

3.8