Budget hotel with basic amenities. No fridge or wi...
Budget hotel with basic amenities. No fridge or wifi in the standard rooms.
Able to request for non smoking room, twin or queen bed at no extra charge. Other requests are chargeable.
Budget hotel with basic amenities. No fridge or wifi in the standard rooms.
Able to request for non smoking room, twin or queen bed at no extra charge. Other requests are chargeable.
Small rooms, too many people, but if you just want a place to sleep while you enjoy(?) Genting, this hotel is okay.
Low season very cheap, high season the price not make sense...
Can increase till 10 times..
Room clean, and check out must be on time..
Need put some helpdesk...when we see the digital map, and not understand, we can ask the helpdesk.
Not sign for under construction,
3 time go to genting from 2012, they say 2015 will finish outdoor theme park..till today (nov 2018 ) still under construction, need update with office website.
Overall is OK. It's just that parking exit machine is not work really fine. Was stuck for awhile and not only ours car but others as well
Free room when you can book. Basic facilities, no frills.
Lovely to chill with children's, indoor theme rides but watch your dollars in the casino
The worst hotel service.....nobody bother to help when we needed...
The worst experience
This gonna be my first and my last to check-in here. The standard room was too small and the wall was too thin as I can hear clearly a conversation from the next room. The facilities just basic, no mini fridge, no iron facility, no kettle provided in the room. Not recommended to those traveling with toddler especially baby. The only good thing about this hotel as it linked to skyavenue & skytropolis indoor theme park.
Excellent ambience. Nice service. Rooms are bit small. But ok.
I love the hotel. The view was very nice especially in night. Can see cable car movement also.
It's okay for me as because there is a lot of things need to be improve. Yup, I do understand the concept is cater to the gamblers but have to remember now is about new looks and new generation if they want to attract more attention with the one and only First hotel in Genting. For example, if we put Room Cleaning meaning that clean everything but the coffee cups never cleaned, no mineral water provided, bathroom items only provide soap and shower cap, no laundry plastic too. Worst case is our door sign Do Not Disturb been removed until the hotel cleaner rang the doorbell asking permission to clean our room. Haiz..... Kids wasn't ready to go out that time by the way. Another thing that I am hate the most is that, clearly mentioned Tower 2 is Non Smoking Area but I saw a men smoking next to his room or probably next to other people's room, and I literally said it out loud there floor with every room door sign with No Smoking Area as that person does not bother at all. Please.... Do Something as there was hotel staff in that floor seems careless too. Update from Tower 2, floor 15. Thank you! Theme Park Hotel does better than the original hotel... Upgrade please.... No more old fashion thinking
The huge place and nice place.
Because.the hotel connected with the mall and cable car..
In night the weather is so cold
I like this place when i am in genting
Decent room for anyone looking for a simple nights stay. Comes with a 2-in-1 shampoo / bathing soap. Clean towels and bedsheets are given as well.
Room is small, no Wi-Fi.
Everytime we visit Genting . Our first choice is First World Hotel... Very good and comfortable place for my family.. Rooms are very clean and helpful staff.
Convenient, clean , well organised with holiday events for all young and old .
The room looks tidy but it was actually very dirty. The fan button and the wall was covered with stains and the floor is so dirty.
Good location and clean hotel.. but now everything need to pay.. pay for carpark, room, amenities, wifi..
In this digital age, no wifi in the room. Deluxe room bath room has no hand bars. Bathroom floor tiles very slippery. I slipped and fell on my back. TV reception horrible. Largest hotel in the Guinness Book of record but sub standard accommodation.
Services were acceptable but facilities were extremely underwhelming especially since both the indoor and outdoor theme parks were renovating and under construction
Very basic small room w bath n shower n 2 twin bed n mini fridge n 20 inch tv showing old movies.
Genting highland is a wonderful place to stay for a few days. It's on a series of mountains so on a clear day the view is spectacular. The main attraction is the casino. There is wonderful restaurant choices and there is even a Malaysian street food place where you can get authentic Malaysian fares within the resort.
The room is spacious & clean but despite with fan, preferable to have some fresh air (unable to open the windows big for safely reason). Overall, it s great.. Thank you for the free room.
The building is quite old, room was suits the price. Wifi available if u pay RM10/hour n only can be use in the hotel lobby.
Really great interior with good experience, love it!
Very good place to stay and enjoy a cool place and good for family's and a romantic place
Very big hotel with alot of rooms, connects with one of the biggest mall is a plus. They have cabble car too.
No amenities inside our rooms, such as drinking water, coffee / tea & tooth brush.
Rooms are small especially the bathrooms, but all the necessary amnities are present for a night stay.
Convenience location for every lifestyle expectations
the biggest of hall hotels
you make sea a lot of Koreans and Chinese there
there is lot number of shops with other activities to do
difficult to check in if you book for more than 5 room. long queue. cant check in with machine
World Club room, spacious and comfortable, good housekeeping service. Unfortunately no Astro channels on TV. Bathroom shower has weak pressure. Otherwise good place to stay, especially it's near Sky Casino.
room price starting to be expensive, and a lot of add ons charges implied
Though we were provided free room, we didn t really enjoy staying there because of the darkness in the room. Unless you request for a mountainview room, you probably gets many sunlights.
Counter service lousy. Request change of room I have q for the request. When they call me to inform that the room is ready I was told my the previous staff no need the q as there should b no q after 7. But when I went to collect the key I was asked to re-q again. wasting my time to q and q again. What kind of service you are offering ?
Check in was terrible. Very hard to get help and when I finally managed to get checked in, I was given the wrong room. Resulting in having to go back to the lobby to change it. Not very friendly or helpful.
The room is so expensive, but thw quality of the room is like budget hotel room.
Waited 15min at the check in At reception 1-2, after register my ic, they ask me go to the check in kiosk. Later I had to go counter 6-14 for unsuccessful kiosk check in. Then what another 15min. Then I went to my room at 16floor and found out they gave me the wrong room. Then I had to walk down back. Ridiculous. Check in itself took 1 hour. Can change name to slow-mo world hotel. And finally gave me twin bed instead of queen bed. (facepalm)
Nice place to stay and relax...if your a member, they give you one free room per month..
the reception ladies was so rude when talks to me..bad xperiences sorry to say..if ur period dont go to work
It was only good is the superior deluxe room is spacious. The toilet bowl is not clean and the service of your check in counter not friendly. We book a few rooms pay high price and cannot get a connect room or all same floor. This is not so enjoyable as one year one time we go together with siblings. The towels some are torn but still using. Hope next round we can reserve with connect rooms and have a more clean toilet bowl. The room 10805 water from outside raining leaks in.
Thanks!