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In our case, Tracy was very familiar with our mode...

In our case, Tracy was very familiar with our model. He had owned a 4Runner himself and knew all the features that make a 4Runner great. He was also knowlegable about our car's history. He was able to provide the Carfax. I picked up the car last december and so far have put 1500 miles on it without complaint.

Shopping for vehicles at Prestman was very great. ...

Shopping for vehicles at Prestman was very great. No haggling or pressure. We reserved online to test drive a car and it was ready to go as soon as we got there. When it came to buying they treated our trade-in fairly and worked to come to a fair agreement on price so we could walk out that day with the vehicle. I am impressed. I didn t feel pushed or pressured to accept a certain price or add-on. The experience was as good as it gets. Thanks Prestman Auto.

Good car buying experience. They went out of their...

Good car buying experience. They went out of their way to pick me up from work with the vehicle I was interested in. I test drove it back to the dealership. An issue was identified they were quick to get it corrected and I took delivery the following day.

I bought an Audi over the internet from Prestman A...

I bought an Audi over the internet from Prestman Auto. I have not received my car yet, but so far everything has been better that I spected.
Most of this has been possible thanks to Fernando. Fernando has done everything possible to help me close this deal.
He even recorded a video with my instructions showing what I wanted to see about the car.
I'll be writing a second part once I receive my car, but for now do yourself a favor and ask for Fernando when you go or contact Prestman Auto.

Now, I received the car. The car is as promised.
I'm very happy with the car.
During the negotiation, Fernando told me that the car had the owner's manual; when I received the car, I noticed that the manual wasn't there. I contacted Fernando and he told me that he already ordered the manual online and that he was paying for it because Prestman was not going to buy it.
He told me that because he promised me that, he was going to honor his word.
Fernando already mailed the manual and I'm waiting for it.
I have been using the car for almost two weeks already and everything is normal. The engine sounds great (I mean healthy) the transmission works normal, and in general is a normal car. The car has some minor cosmetic details, but it's a used car with 37K miles. If you want something perfect you have to buy new.
My experience so far had been very good.

Love my new car! I'm so happy we found this gorgeo...

Love my new car! I'm so happy we found this gorgeous dealership!!! Everything about it hands down the best! Favorite part besides the car was our sales woman Alex she was absolutely wonderful to work with. Thanks for everything Alex!

Great time at prestman! Tracy Ball helped us out a...

Great time at prestman! Tracy Ball helped us out and was very helpful and friendly. This is my second time buying a car from Prestman and Tracy and once again it was a great experience. Questions were all answered promptly and paperwork was quick and easy. Rest of staff was courteous and helpful as well. Once again a great experience! Bonus...they have awesome massage chairs. Thanks again Tracy!

We worked with Tracy and he was very professional ...

We worked with Tracy and he was very professional and not pushy at all. Very easy and relatively fast experience. He explained everything we needed to know about buying a branded title. I liked how they were upfront and honest with the pricing and fees.

Had a very pleasant experience buying a car at Pre...

Had a very pleasant experience buying a car at Prestman Auto. Trevor Durfey was extremely knowledgeable and helpful.I was not familiar with branded titles but he explained everything and I felt comfortable with my purchase. The most enjoyable part was not feeling the pressure and haggling that comes with buying a car. My husband and I even left and went home to think about our purchase and do some cost comparison and we never once felt pressured. Trevor even encouraged us to take as much time as we needed. It was nice to test drive the car alone. The financing process was fast and everything was explained clearly. The only thing I thought was a bit odd was the destination fee. My understanding is they get their cars from out of state and this is the was they recoup their fee to get he cars her. Not sure if charging that fee to the customer is the way to go. Overall had an excellent experience and would definitely buy from them again, and have even recommended to friends already.

My experience was Fabulous! Todd was so nice and ...

My experience was Fabulous! Todd was so nice and wonderful to work with . We loved the free t-shirts and coffee. I bought an Equinox and just love it!!! I would recommend Prestman Auto to anyone.

I had a great experience. Walked in knowing what I...

I had a great experience. Walked in knowing what I wanted and had preapproval. Nate beat my APR and worked with me to trade my car for my dream truck. Couldn't ask for more friendliness and professionalism from all members.

I loved how smoothly the whole car buying process ...

I loved how smoothly the whole car buying process was at Prestman! There was no pressure, James was my sales person and he was very patient! I was able to get my Jeep Cherokee, and am very happy with it!

Beware of Prestman auto! They are not up front and...

Beware of Prestman auto! They are not up front and forward about any transaction. They charge customers $195 fee for an inspection that in most case does not get done. They are not upfront about the history of the vehicles. They don t care about you once you leave their dealership after buying a vehicle. 0 customer service. I would stay away from this dealership.

I was concerned with the Salvaged Title and why th...

I was concerned with the Salvaged Title and why the truck was marked almost $12K under Nada Value, but after some research and understanding of the specific reason the truck was totaled (mostly the picture from the auction showing that the truck needed cosmetic repairs NOT STRUCTURAL) I became more comfortable. Being an out of state buyer and first time flying to buy a vehicle I had a ton of questions. Alex was our main contact and we were having some issues nailing down the details that would settle what little doubt I was having at the time, but once we bought the tickets to fly out (they also offer a nonrefundable deposit for 3days or a week that allow you to be the only one to purchase that vehicle and if you do the $$ is rolled into the down payment) and then where picked up from the airport I was overwhelmed with excitement. The dealership was clean and efficient, we quickly realized that the reason the questions weren't getting answered in a timely fashion was only because they were busy selling vehicles. Just in the time we test drove the truck and decided to start running numbers for the vehicle purchase Alex alone had sold 2-3 vehicles. I mention this because you need to understand that they are a fast paced, down to business dealership which I greatly appreciated.

Once we started talking numbers I noticed several issues with the truck that needed addressed but they were quick to fix, research, and if they could not fix the issue they wrote it into the deal that I can have it repaired when I return home. They matched my financing for the truck and offered a 48K mile/4-year full coverage warranty that if nothing else provided much needed peace of mind for the SALVAGED tittle.

At the end of the deal I was ecstatic, I bought the truck I could not have afforded if it were not salvaged, with 19K miles on it, plus the peace of mind of the warranty to cover any issues that might come up in the next 4 years (insurance is not increased either). Our 7-hour trip home was filled with shock and excitement at what just happened. Honestly, as long as the vehicle did not receive any structural damage (just my opinion) I would strongly recommend Prestman Auto. We loved working with them, but know up front, the price is the price. They are willing to work with you on some aspects but the cost on the tag is the cost you pay (at least in my experience).

**They offer several options for delivery of your vehicle as well.

Feel free to email me if you have questions but I would recommend them for your next vehicle.

What a great, hassle free experience. Christopher ...

What a great, hassle free experience. Christopher went out of his way on his scheduled day off to help me get into the truck I wanted. Definitely would recommend to anyone to try out Prestman for their next vehicle purchase.

I recently decided to purchase a new vehicle that ...

I recently decided to purchase a new vehicle that I haven't been able to find anywhere and they happened to have it at a price that I just couldn't believe until the day that I picked up the car. I was blown away with the service I received.Tracy Bell was the agent that I delay with and he was amazing, he was quick to respond with emails and calls and gave me every piece of information I asked for. Prestman auto is a company that I would refer to anyone that I thought deserved to be taken care of.

Really love my car that I bought from here, it s a...

Really love my car that I bought from here, it s amazing. The staff is very friendly and accommodating. The environment is clean and comfortable with massage chairs which was helpful during my wait time in the lobby from 9am-6pm the day i bought it while they got my car ready and finished from fixing a couple things with it being a used car. I took two stars off because five days after owning, there was something grinding on the front drivers side underneath and my brake light had turned on and wouldn t go off, so I had to already bring my car back in which needed multiple things fixed after the salespeople had claimed that the car had gone through three separate inspections before it leaves the lot. So that had been very frustrating and inconvenient for me after paying $15,000 and spending 9 hours at the site while my car shouldn t have had any improvements missed after that much time, money, and with supposedly three inspections being done. I will continue to remain a customer though considering they took care of the issue, as long as I don t have to come back due to another improvement missed on their end so closely after purchasing my beautiful car.

I cannot say enough how easy and painless my exper...

I cannot say enough how easy and painless my experience was buying a car from these guys. Travis was upfront and honest about where the car I wanted to look at came from and was showing me the carfax almost before I could sit down. In dealing with Dave in finance, he took a few minutes before we got to business to talk with my wife and myself. Even though we were there well past their closing time he still took the time to make sure we would be comfortable before we finalized the deal. I came in very skeptical, but left satisfied with my purchase. I now realize I have been buying cars wrong for years. In well over 10 cars I have bought previously, this is the first time I didn't have at least some regret in the days after. I will definitely come back int he future. Keep it up and you have a customer for life!!!

Every car had been damaged that I ve looked up. Th...

Every car had been damaged that I ve looked up. They are misleading when you speak with them about this. If you re aware that the cars have possible fatal flaws upfront - that s one thing. The prices are not low enough for the state of the cars they re selling. Sure they look ok on the outside but bad crashes leave a lot messed up on the inside!

WOW! I didn't know buying a car could be so easy,...

WOW! I didn't know buying a car could be so easy, affordable, fun, and fast! Five stars for Travis Cheesman! A previous customer of Travis' told him I was looking for a certain type of car and my price range. That night I got a text message with a link to a car in the Prestman Auto inventory that matched my criteria. The next day my husband and I bought it - simple and easy. We were in and out of the dealership in less than two hours! I had to pinch myself to make sure I wasn't dreaming. Travis is NOT the typical car salesman. He is soft spoken, honest and considerate. Actually, all the salespeople and employees were friendly and upbeat. We feel very good about our purchase and will refer all our family and friends to Travis at Prestman Auto.

Brandon and Travis helped us with getting a vechic...

Brandon and Travis helped us with getting a vechical that would fit our needs as a growing family. They found us a great deal and walked us through the whole process with honesty, it was about helping us not just the sale and I appreciate that!

I bought the car of my dreams here! They are so ki...

I bought the car of my dreams here! They are so kind, fast, and an all around great company. Chris is an awesome salesman, I would have never been able to find the car of my dreams at such a great price any where else. I would definetly recommend Prestman Automotive!!

We absolutely love Prestman Auto! This is our 3rd ...

We absolutely love Prestman Auto! This is our 3rd time purchasing a car here, and would highly recommend it. This time we worked with Chase and Debbie and both were absolutely amazing to work with. The process was fast and we got top dollar for our trade. We've been to other dealers and no one takes care of you after you've purchased the car like these guys!

My experience in the dealership was great! Everyon...

My experience in the dealership was great! Everyone was upfront and transparent. Not your traditional dealership experience. They listened to my goals and what I wanted and helped me to pick the car that would best fit those needs. No haggle, no "let me check with my manager" garbage. I don't know if I could ever justify going anywhere else ever again.

The customer service myself and my wife received w...

The customer service myself and my wife received while purchasing a vehicle from Prestman was the most pressure free car buying experience we have ever had. The salesman and financing departments were really friendly. We will be recommending Prestman to family and friends.

Not a fan of the experience. They brought the truc...

Not a fan of the experience. They brought the truck in from another dealer and didn t tell me that there was a dent and some major paint chips in the door that was never fixed after the accident. I drove down three hours to take a look at this truck and was very disappointed in what I saw. They then proceeded in telling me that it would be a cheap fix and not cost me anything to get fixed... so I bought it. They originally told me it wouldn t cost any more than $300 to fix. When I got it home I got a bid on it and the dents can be taken out easily but the paint chips will need some more work as in painting the whole door. This will cost me $1,200 buck to do. I contacted them and asked if they would be willing to pay for a part of it which they declined. Not impressed. Not the most honest people to deal with.

Kamaran Zamani and Tracy Ball helped us out at Pre...

Kamaran Zamani and Tracy Ball helped us out at Prestman auto. They were very helpful and we didn't feel like they were trying to rip us off (a rare quality in car salesman!) They are serious about the "no dicker sticker" and wont haggle on prices but we got a very good price so it didn't matter!

Very very friendly and efficient service. Fernando...

Very very friendly and efficient service. Fernando was was very professional and also very considerate of what we had in mind. He stayed after closing to help us answer a few questions and to go over different options with us. Wonderful experience.:)

Worked with a salesman named Landon to try to buy ...

Worked with a salesman named Landon to try to buy a Ford Explorer. They were upfront with the damage to the vehicle and the price was right all seemed like it was going to be a great experience. Wrong!!!! I have less than perfect credit and was upfront from the beginning about it. Every time we spoke I reiterated my credit situation and they said with 20% down it will not be an issue. Sounds good! I live 5 hours from Salt Lake so 4 hours into the drive I call again to let them know when I would be arriving and they say oh we re sorry we can t approve you on the loan!!! Oh really I drive all this way to be lied to repeatedly!!!! Long story short Prestman Auto is a terrible car dealership and should have there license pulled from them!!! Will never recommend and will trash there name every chance I get!!!! Steer clear of this joke of a dealership if you can call it that and buy a car from a reputable dealer!!!!

I called them to get some information on a vehicle...

I called them to get some information on a vehicle and spoke with Dub. After some general questions, I asked for the accident report details and previous owners. He told me that he'd take a look and give me a call back within 3-5 minutes. Never called me back. Horrible salesmanship and service. Needless to say, I took my money elsewhere.

Bought a 5.0 out of 5.0 rated car from them upon r...

Bought a 5.0 out of 5.0 rated car from them upon receiving the vehicle I have found body panels attached via self tapping screws, roof upholstery not attached and body clips broken. Called to have them fix this and response was basically go somewhere and pay the deductible for your warranty and use that. Wont ever look at a car from here again.

Had a great experience! Our salesman, Mike Z. wa...

Had a great experience! Our salesman, Mike Z. was a gem to work with...and the finance dept especially Andy, was a dream! Would definitely recommend others to this dealership. Thanks, Prestman Auto!!

I am really satisfied with my purchase. I was look...

I am really satisfied with my purchase. I was looking for a truck and Fernando Orlandini made all possible to accomplish my goals. I saw his effort to help me out. I got an amazing deal and now I have a nice truck! Fernando was patient with me and he knows how to me a client happy.

We had a very good experience working with Brad an...

We had a very good experience working with Brad and Travis they were both very polite and helpful. Both Frayne and I were very impressed as to how they treated us. Thanks for such a great experience.

great service. Honest, quick, no BS. Plus the ...

great service. Honest, quick, no BS. Plus the quality of repair is top notch compared to other dealers in the valley. BY FAR . Infact my credit union and most others, will only loan 50% of vehicle value on branded titles. Except at prestman auto, they'll loan 100% of value due to reputation and quality. However only time will tell for me if I am 100% satisfied. Changing from a 5 star to 1 star after second purchase.

I bought a 2018 GMC sierra from Prestman and it wa...

I bought a 2018 GMC sierra from Prestman and it was a great experience. Chris Warner my salesman was helpful and never pushy. I was able to take care of everything online and simply had to pick up the vehicle and sign a few papers. less than 20 min. chris had the truck detailed twice because he wasn't satisfied with how it was cleaned. Prestman deal with a lot of branded titles which can be scary for some people. I noticed that they have high quality vehicles at great prices. They offer fantastic extended warranties and are very sure that their vehicles will give great results. My truck was $8000 less than other comparable vehicles at other dealers. I am happy with my purchase and would recommend taking a look at their offerings.

went to Prestman Auto with my Mom to help her get ...

went to Prestman Auto with my Mom to help her get a car. I was so surprised at how helpful and comfortable we felt. They go above and beyond to help find a car. This is a great dealership to work with

We had already done several weeks of searching for...

We had already done several weeks of searching for a small 4-door hatchback car that was within our price range. After test driving some, we narrowed it down to a few models. After that we just searched for our specific models. Several Honda Fits were posted on Prestman Auto for our price range. What caught our eye was the year associated with the price. We found out that the titles were rebuilt and this gave us some concern. After researching and talking to the salesmen at Prestman Auto we better understood. Todd Palmer was open and upfront with us about why each of the cars we had interest in had rebuilt titles. After several phone conversations and emails, we chose our Honda Fit. I had some issues with it at first, but Todd took care of them.
I really liked the no pressure family friendly atmosphere at Prestman Auto. The staff was very kind and helpful.

I went into Prestman Auto with no intention of buy...

I went into Prestman Auto with no intention of buying a new car but Alex Romero was so helpful and attentive to my wants and needs. She also made sure I had all my questions answered and I left with my dream car with an awesome extended warranty that was very affordable. She was easy to talk to and didn't pressure me into anything I didn't want. If you need a new car check out Prestman Auto and ask for Alex.

Needed a new vehicle due to having more kids. Foun...

Needed a new vehicle due to having more kids. Found a Suburban online from Prestman Auto and drove down from Idaho to check it out. Took it for a test drive and loved it! Jeremy helped my wife and I the entire time making sure we understood what needed to happen to make it possible to take the Suburban home with us. Very personal, very polite and most of all knew what he was doing. I will definitely be doing business with Prestman Auto in the future. Plus the massage chairs are a bonus!

I recently visited Culen about buying a car from h...

I recently visited Culen about buying a car from him. I didn't end up buying the car but Culen and Prestman Auto was so awesome to work with! They answered every question and made the whole situation stress free. I will be going back soon!!

Purchased a car from Prestman last year. Smooth pr...

Purchased a car from Prestman last year. Smooth process and I felt the value I got on the car was better than I could find anywhere on the market. I have referred and will continue to refer my friends and family to this establishment.

I purchased a car years ago from Prestman Auto tha...

I purchased a car years ago from Prestman Auto that has been a great car and knew I would be checking with them again on future purchases.
Alex and Tracy were very patient to my style of buying and I found the perfect car for my wife at a value price. I would recommend this dealership to all.

Jeremy Blundell was fun to work with and found me ...

Jeremy Blundell was fun to work with and found me a fantastic Suburban in my price range! The whole staff was very nice and went above and beyond to make sure my car buying experience was a great one.

They had the perfect car I wanted. The purchase di...

They had the perfect car I wanted. The purchase didn t take very long. I did feel pretty pressured to get their extended protection warranty plan so that s why I m giving 4 stars. Can t beat the price.

Great service, the salesman care about your choice...

Great service, the salesman care about your choice and do their best to help you find what you're looking for. Alex helped us negotiate a deal and was willing to work with us. Good selection of cars with good quality checks.

We are very happy with our purchase from prestman ...

We are very happy with our purchase from prestman auto. Our salesman, Tracey Ball, was great. He knew what our trade in was worth and ended up getting us what we thought was a fair price. I would definitely recommend prestman auto to friends and family. Very professional and personable. Tracey showed a genuine interest in us and our needs.

I have bought 2 cars from Tracy Ball with in the l...

I have bought 2 cars from Tracy Ball with in the last year. My experience has been great. He has done a great job helping me and my family. Also the service in every department has been a good experience. Karl in service has also been wonderful. He has a memory of a elephant. If he says he is going to do something he doesn't forget about it.

Thanks again Tracy For the great experience.

Prestman had a nice selection of re branded vehicl...

Prestman had a nice selection of re branded vehicles. The process of actually purchasing the vehicle took too long. In the end, the oil wasn't changed and we have a tire that needs attention. Overall, we are happy with the vehicle but also felt there was a lack of attention to detail. We did not live in the area so returning to Prestman to have these things taken care would be cumbersome.

Can't say enough good things about these folks

Can't say enough good things about these folks
They were transparent, communicative, prompt, polite, never pressured me on any aspect of the experience...
Car was ready, clean, and ready for test driving by the time I got there (I was 10 minutes early)

Matt, Tracy, Mario, can't remember his name but he did my trade in (for a price that was totally fair) for me, will edit in later, David(who did the detailing) were excellent, attentive, professional, and made me feel comfortable, no rush, no bull****. very efficient. I was driving away in the new car within 2 hours of making the decision. Great people, love my new car, will go to them again. Tracy got me an amazing rate and a full warranty for WAY less than i thought, he's one of the most effective, personable people i've ever dealt with professionally.

I've never felt better about a car purchase in my life (this is my 8th car purchase)

NOTE:
my new car is a branded title, I was driving an 2010 335i for 6 years and was terrified of getting a new car that was even more expensive to maintain. The new car now has a full warranty that mirrors the original so i'm good for the next few years, you'd NEVER know the thing had a branded title, this car is PERFECT.

I have not, nor will I ever deal with Prestman Aut...

I have not, nor will I ever deal with Prestman Auto... Do yourself a favor before looking at any salvage car and search the net... One simple VIN check showed some horrible pictures of a vehicle on their lot...Rebuilt is not the word for this truck...If you have any sense of safety... PLEASE PLEASE PLEASE DO YOUR HOMEWORK!!!

I can t thank everyone enough at Prestman Auto for...

I can t thank everyone enough at Prestman Auto for helping me buy my first car! Sabria and Colin were amazing to work with and made me feel confident in buying a certified rebuilt. They go over every detail with you and even show pictures of the accident and what was fixed! Talking with Sabria made me feel like I was speaking to a friend. Colin was super honest and open about the cars he showed me. Most importantly, no one pressured me into buying anything! When I was signing all of the paperwork, Tracy went through every detail with me and even went above and beyond to get me an amazing interest rate! This was the best buying experience I have ever had and I recommend everyone to come here!

No follow through. Once they ve made the sale, the...

No follow through. Once they ve made the sale, they don t care at all to make sure you re happy.

Tried to get them to order floor mats for over a month.. Nothing. Service rep blames the salesman, salesman blames service.

This place sucks.

Like the car, hate the dealership.

Update:: Since leaving this review, the dealership reached out to me and left me a message claiming to have tried to call multiple times earlier and had left messages saying the floor mats were in and ready to be picked up.
While the floor mats MAY be available now, there certainly wasn t a single voicemail left, and no missed calls on my call log. While it s possible that my phone just didn t show the missed call, the voicemail would ve been there. Technology isn t as flawed as this dealership.
Don t call me and lie to me. Own your irresponsibilities and lack of follow through. The blame game works until you re about 4 years old.

Do not buy a car here. The car they sold me now ha...

Do not buy a car here. The car they sold me now has half the paint missing on the hood after only 30,000 miles driven. After they sold me the car, the car needed new tires and windshield wipers after 5,000 miles driven. I bought the car at 15,000 miles, so they must have put old tires on the car because no tires wear that fast. When I went to the dealership to address the paint issue they simply tried to sell me a new car. After sitting in their dealership for 3 hours they finnally told me that they would trade in my old car that I bought from them for $2,000 less than I still owed on the car. I get that they have to make money, but by the looks of the super luxury corvette and Audi they have on display and new computer work stations, they are not hurting that bad for money. Just another typical car dealership that only cares about the bottom line, making money and lots of it. No concern for the crappy paint job they sold me two years prior. One worker even tried to suggest it was normal. Try to find a car that is a few years old with most the paint chipped/rusted off the hood and call that normal . It s not normal and it s a shame that they would not take responsibility for the bad paint job.

Love these guys! Tracy, the finance manager work...

Love these guys! Tracy, the finance manager worked a great deal on my trade in car and got me the lowest interest rate in town! Nate was my sales guy, but without the sales guy slickness. He is awesome, he let me drive the cars I was interested in and answered questions. Do yourself a favor and ask for him when you go in.

This was the easiest buying experience have a vehi...

This was the easiest buying experience have a vehicle I have ever had. I flew in to the airport from California to Salt Lake City and the salesman pick me up at the airport. Scott was very knowledgeable and professional and I would recommend him to anybody.

Visiting car salesmen in general can be daunting a...

Visiting car salesmen in general can be daunting and stressful. Visiting Prestman Auto and having Clifton as a sales manager is a different story entirely. After being ostracized, the entire duration of my time at the dealership, I am left wondering how this guy even has a job. I came in knowing the type of vehicle I wanted (2013 highlander) ready to trade my current truck (2014 ram). All I got was a wasted afternoon and a new outlook to the depth of snobby behavior. I would not recommend wasting your time as I did with someone who feels that he is better than you. There are plenty of other dealers willing to listen and make for a positive experience. I honestly cannot fathom why they are so highly rated on google. If you look at all the 1 star reviews, people have explained in depth the shady nature of this company (which I discovered today to be true). I feel more than fortunate to have avoided buying a branded title car with such a disgraceful company.