Presidente InterContinental Puerto Vallarta

Presidente InterContinental Puerto Vallarta Reviews

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4.1
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Recently refurbished hotel with good instalations ...

Recently refurbished hotel with good instalations and big rooms. Three specialty restaurants plus the standard buffee, best options for dinner are the seafood place as well as the mexican. When we were here it was heavily understaffed, but the personel did their best to offer good service. Good pool are and beach. Pretty far from downtown though

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Good

The sun never rises, the water in the children's p...

The sun never rises, the water in the children's pool is freezing, the water in the dirty main pool, in the pool area when you get off the elevator there is a stench of rotten water, in addition to how far you are from downtown Vallarta For everything you have to go by car, the only salvage is the service.

The view is very good and the treatment of the sta...

The view is very good and the treatment of the staff is very good, but out of that context, in my case failed in several aspects such as cleaning the rooms since the closest thing to cleanliness was the arrangement of the things in the room, aside the specialty restaurants the attention leaves much to be desired, since they do not respect what was ordered and even if you make a small incapie in what happened it does not seem to matter in the least and they only wait for you to leave the place.

They stolen $120.00 from my purse in my room, they...

They stolen $120.00 from my purse in my room, they never return the money and manager acting careless. I can't believe they never answer to us. And also tell me I am free to post the review about it. That ruin my vacation ! Totally disappoints ..food was bad only the Italian restaurant have a decent food. I never be back bcuz is no secure. The only money and credit card didn't stolen was the one in the security box...if you want booked a deal in this place better thinking twice!

I live next door at Girasol Sir and have used day ...

I live next door at Girasol Sir and have used day passes to enjoy the many ammentities you offer. Friendly staff, good quality,resort. But after the renovation you added a very large new air conditioning blower that throws terrible noise at our building and ruins the environment. What kind of a neighbor does such a thoughtless act. Please clean up your noise pollution.
Martin

you offer. Friendly staff

The food is very bad; Poor quality, not good flavo...

The food is very bad; Poor quality, not good flavor, and very reduced menu, in El Pescador it took 2 hours to bring our food, the first day we arrived there were only 2 restaurants open, in which if or if you had to go formally dressed, if you wanted to eat. In the rooms there were insects on the bed that left red welts on the skin. I do not recommend it.

A year ago my husband and I stayed at this hotel a...

A year ago my husband and I stayed at this hotel and everything was EXCELLENT, we wanted to return this year but it will not be possible, as they DO NOT ALLOW PETS. The point here is that when you search the hotel and see the data and its services is like if you allow pets, was about to book but I happened to speak to confirm and then the answer was that they do not accept, which makes me a little angry because there is false information. I would have loved to return now with my puppy but it will not be possible, I put 4 stars just for that situation because otherwise it was very good.

The grilled octopus delicious shrimp also tacos Go...

The grilled octopus delicious shrimp also tacos Gobernador the Mexican cuisine very well the only thing that bothered me is that in the restaurant of the Mexican kitchen the policy on children at 8:30 is the limit for them to enter that yes I do not think it is a policy in which they are very incongruous because one wants to live with the family, it happened on Wednesday that I visited them and if I told the Captain the room and the hotel very well their facilities and if I would return but they should be more specific in politics

It is a hotel that, although it is being remodeled...

It is a hotel that, although it is being remodeled, is very beautiful, the view is spectacular and all the people are very friendly and with a great attitude of service. I highly recommend it

Very good disposition and attitude of ALL the staf...

Very good disposition and attitude of ALL the staff, the attentive waiters, the bar staff, the bellmen in reception, everything in terms of super good service, the food if it is rich and the rooms clean and tidy, without a doubt a very good experience .

They gave me a room which I put a wet paper plug t...

They gave me a room which I put a wet paper plug to the strainer because there was a horrible smell of a pipe, I asked to be changed and the request was not heard. The sink was always covered by a service person uncovered it and lasted a few minutes because it let him go all the sand and cochinez that came out.

It is a nice hotel, it is a shame that it is being...

It is a nice hotel, it is a shame that it is being remodeled and the hotel is being offered for wedding events, and the place is not in a position to provide a service of that kind and actually having a remodeling project planning offer places for the events that they no longer generate a very bad experience and it is very disappointing that you get to the place and are in the current conditions and full of people who work on the site observing the guests.

I WOULD LIKE TO VISIT THE HOTEL BUT MOST OF THE CO...

I WOULD LIKE TO VISIT THE HOTEL BUT MOST OF THE COMMENTS ARE BAD, THEY SAY THAT THE WATER IN THE POOL IS COLD AND IF THAT IS SO I WOULD NOT LIKE TO CARRY MY DAUGHTER OF 2 YEARS, SINCE IT COULD BECOME NURSE.

-Nice facilities

-Nice facilities
-Good waiter service
- Terrible that they insist so much on buying the package.

The hotel is small compared to other resorts in Pu...

The hotel is small compared to other resorts in Puerto Vallarta and is somewhat far from downtown in a condo and residential area. The rooms have luxury finishes and all have a view of the sea. The buffet and snack are quite good and the staff is very attentive and friendly. The beach is beautiful with clear and fine sand. Currently they are finishing some remodeling and therefore some services such as the gym are not available and maybe that's also why the pool water is not lukewarm. What I did not like so much is that it needs more green areas and that the parking lot is small and the car stays under the sun all day.

Excellent service of the staff, and more the waite...

Excellent service of the staff, and more the waiters of the restaurant the fisherman, very helpful all, good buffet food, just lack more variety and especially more seafood, elevator a little slow and only works 1 the other is always under repair, and also the bad ke since you get the timeshare you fall to sell the packages, and they deceive you telling you that you won a bonus and they make you an appointment according to that to explain you in it consists and apart you ask $ 200 for what is the errand boy and so if something is offered to you, it brings it to you and that's the money and if it does not take care of it, it returns everything, and the next day as I imagined it, the meeting was to sell the packages the phone was ringing very early and since I did not answer for ke I wanted to wake up more than 5 times it rang and as I got angry I did not let me rest I decided to go to breakfast and I was surprised and he was waiting for me at the entrance of the restaurant and he did not let me Rar till we went to his happy meeting that lasted more than 90 minutes aaa surprise hard more than 2 hours and I said he did not want the package at all times and offer one thing and another and I do not thank you and the last as already angry the young lady asked me then why did she go? But then I changed the question that had caught my attention to go to know the package, and gave me a courage with wanting to throw him the mare Dre because they took me deceived and I had already made me lose all the morning I had to put up with not seeing me rude and I gave another explanation and as he saw ke I was not going to combeser got up and sent me another comrade almost almost to run us more told us by aki please and we opened the door and neither thanks nor nothing was given for not buy the package ... for that reason I do not give the 5 stars but otherwise very comfortable very quiet excellent treatment good restaurants the 2 good food and good service, and pa to end the day we left was the same man who resivio ( the one of $ 200) and we were encouraged only to disclose us again, that we left an email that because we apparently won a trip, he only said it to illustrate us and not charge him the money and something that he did not either by devol see it ... And did not return it so if you visit this hotel be very careful with this guy who is always in costume and ambient reception by resibirlos ... $$$ ...

The now remodeled hotel is very nice, the food is ...

The now remodeled hotel is very nice, the food is very tasty and the waiters are very attentive and friendly. The entertainment team is very bad, they do not acclimate or integrate the guests, they are very elite when entering the restaurants because some require them to enter with formal footwear and prevent you from entering while others do not, they are dirty and do not take care of the atmosphere as they are throwing sewage directly into the sea Just in front of the hotel on its beaches this is perceived by the foul smell in the hotel all day and night

Excellent service. Maybe improve the variety of fo...

Excellent service. Maybe improve the variety of food. In the Italian food restaurant I had very bad service from one of the waiters, they brought us things that we did not order from the menu, we asked for sparkling wine, but it never arrived. We ordered drinks and it took forever to arrive. They piled the three times of food into very, very large plates. We had to put the food on a single plate to be able to eat. The waiter got annoyed every time we asked him for something. Our stomach closed, both because of the delay and because of the courage that he put us through. And the desserts they served us, that we didn't ask for, they lowered their quality.
As for burgers, nachos, ice creams and very good room service.

I don't want that waiter fired, but I do want that bad service corrected.

You pay for a service (nothing cheap) and it wasn't free.
We tourists are few and mistreating the few who arrive ... well, it is not worth it.

Tourism is affected.

One does not return and does not even recommend them favorably.

But I repeat, everything else excellent, I recommend it.
Spacious and nice rooms.

The hotel is under construction, and will be for q...

The hotel is under construction, and will be for quite a while. There is also what looks and smells like sewage running directly across the beach into the ocean. The construction is overwhelmingly loud and exhaust from the equipment is smelly. This is what you will experience.

Presidente InterContinental Puerto Vallarta

Presidente InterContinental Puerto Vallarta

4.1