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V
4 years ago

Fantastic Sales consultant. He is a patient and hu...

Fantastic Sales consultant. He is a patient and humble person who helped us tremendously with buying our car. We were with him for hours and not once he got frustrated with us. I would definitely recommend him to anyone who is purchasing a vehicle from Planet Honda. He is a blessing to that company in saying so this is our third purchase from this company. Go for Derek Mohammed for any Honda vehicle purchase. He will give you a great purchase and will go home happy. Looking forward to doing business with him and his team in the near future.

K
4 years ago

It was a bad experience for us. The made us pay 10...

It was a bad experience for us. The made us pay 1000 extra for the car and promised us to give us accessories because we were the clients number 10 of the day... I went there and the "fixed" the mistake. They told me I was going to get a check with the money back. We are still waiting for it (accessories and check) . Today I went there and the manager left me there talking alone. I was mad because nobody gave me a solution about what they promised us. It is our first car what a bad experience for your first car maybe the car is good but I don't understand why do they tell u they are going to give you all those many things and then they just said well I don't know, I have to check, I will call u and never call :/

D
4 years ago

We had leased an Odyssey from Planet Honda before....

We had leased an Odyssey from Planet Honda before. Came back and bought a new Pilot from Michael Hanna when our lease ended. We made him work hard to get us the best price possible. New car was ready when we arrived. Extremely happy with our new purchase. Thank you Michael!

j
4 years ago

Been leasing with Planet Honda for 5 years and fin...

Been leasing with Planet Honda for 5 years and finally made the change to own. We were able to buy our current car with no issue. And thank you to Carlos Crispin and Kelechi Onyema for all the help!

L
4 years ago

Honestly I love going to Honda they are respectful...

Honestly I love going to Honda they are respectful and attentive. But the one day I decide to give in and trade my car in was disappointing. My salesmen Moe didn't pay attention to me at all. He was to busy doing 2 or 3 sales at once. He just wanted to make a sale. He didn't take the time to assist me with setting up my phone to my car which led me to returning to the dealer twice for 2 to 4 hours to figure out something that took Frankie 5 min to fix thank you Frankie. I definetly would go back just prefer a different salesmen. I'm not one for writing reviews but I was very disappointed.

Y
4 years ago

This was my 2nd time shopping at Planet Honda and ...

This was my 2nd time shopping at Planet Honda and Mr Carlos Crispin made it such an easy experience for me. His patience, knowledge and superb salesmanship was exemplary. I absolutely love my 2018 Honda CRV. Thanks Carlos!

C
4 years ago

After having a bad experience at a dealership down...

After having a bad experience at a dealership down the road, Jorge and Steve were able to get me into the exact model and trim I wanted, and wasted no time getting me the right price! I told them exactly what I wanted and they actually listened! Steve was only on his second week of training and already knew a lot about the different options and was extremely helpful. They beat the prices other dealers offered and were extremely efficient. I was in and out with a new car in under 1.5 hours. Thank you for your help Jorge and Steve!

D
4 years ago

Would love to put 5 stars on this dealership if th...

Would love to put 5 stars on this dealership if they didn t lie and trick me into an expensive 3 year commitment on a lease. I put all of my trust on Derek Mohammed to get me the best deal with a 2019 honda civic Si with an early lease trade in (which he said no body is going to buy because of a frame damage on it ) after my girlfriend brought him 4 customers including herself prior to me within a 2 week span. Instead, he violated my trust by lying and doing his selfish little car dealer scheme after i told him a way better offer that i received at one of their top competitors (DCH PARAMUS HONDA). I know for a fact that he told the sales manager about that offer (which the manager later declined hearing about until he was confronted about it). Now i didn t take the offer at Paramus Honda because i was recommended to him by my gf. So i believed him when he said that the offer Paramus Honda gave me was not real. He said no one would buy my car cause of the carfax history , i was going to be charged a little over $100 per month on top of the new lease to finish paying off my old lease. it wasn t until a day later when i went back to return the car, that they said that i couldn t return it and that s when they offered to cover the rest of my old lease (as DCH had already promised) but they never removed the extra $100 that was added onto my new payments. And when i wanted my old lease back to go take that offer in Paramus instead, my old leased car was already sold. Leaving me to think that Paramus was telling the truth the whole time because my new lease would have been the same as Paramus Honda s offer if Planet Honda removed the extra $100, which they never did. I recommend doing some research prior to going to this dealership and have them write down exactly what you would be paying for within your payments. I love the car, just hate the way it was dealt to me.

P
4 years ago

I made genuine inquire for 2017 Accord EX, I got a...

I made genuine inquire for 2017 Accord EX, I got a sarcastic reply from the BDC director-" Better luck with your car purchase", and took the matter to the General manager and its been a week no reply. so I decided not to stop at the dealer. I don't think we will have a good customer service from them, when they can't even have courtesy to replying the email inquires. Hope they changer their ways dealing with customers,,,,,,,,,,,,,,

Y
4 years ago

Franklin Is a great salesman. He made sure I get a...

Franklin Is a great salesman. He made sure I get an awesome deal for the time we spent on it. I highly recommend him to anyone who is interested in car purchase or lease at Planet Honda. He makes the whole experience a smooth and memorable one for you.

n
4 years ago

My husband purchased a vehicle from Vladimir Garci...

My husband purchased a vehicle from Vladimir Garcia.He listened to what we were looking for and helped us choose the right car for us. He is very professional and I would recommend him to people I know .

d
4 years ago

I came to planet Honda today to purchase a used ca...

I came to planet Honda today to purchase a used car with my friend. We worked with TAYLOR ERVIN and he gave us great service . He listened to all our needs and concerns and we drove away with a beautiful vehicle. Ask for him when purchasing a pre owned vehicle. Thanks Taylor!!!!

C
4 years ago

The Planet Honda in Princeton is the best one by f...

The Planet Honda in Princeton is the best one by far! I have purchased a car from there and the service was amazing! I worked with Gary Liu and he was able to cut the cost of my car down by $5000, saving me a lot of money for college! Throughout the deal, he was very reassuring and professional! 10/10 would buy from here again and recommend to a friend!

S
4 years ago

I had a wonderful experience purchasing my pre-own...

I had a wonderful experience purchasing my pre-owned Honda Odyssey Touring thanks to Danny Boye at Planet Honda in Union, NJ. He was kind, helpful, and made the whole process go quickly and smoothly. Thanks!

J
4 years ago

I had a GREAT experience buying for the SECOND tim...

I had a GREAT experience buying for the SECOND time at planet honda. Andrew Scibilia was an EXCELLENT salesman. HOWEVER to get out the door once we signed took forever because they HAVE to try to sell you additional stuff OF COURSE. thats the only thing that keeps this from being a five star review. ANDREW was a standout...just wish the finance guys moved a bit quicker.

A
4 years ago

Today, I came in to Planet Honda in Union, NJ to l...

Today, I came in to Planet Honda in Union, NJ to look at a Honda Accord EX 2013 and had the pleasure of working with Stephen March. After going to several dealerships, I found that he was the most knowledgeable, honest, and professional sales representatives I ve ever had the chance to work with. You are in good hands with Steve, he was upfront with any costs, fees, and taxes; and made my buying experience easy and painless. He was incredibly helpful and gave me an excellent price on my Accord and a great trade in- value for my previous car. If you re serious about buying a Honda go to Planet Honda and ask for Stephen March; you won t regret your custiomer experience with him. He help makes this Honda dealership one of the best in NJ.

S
4 years ago

I recently bought HRV car last month from planet H...

I recently bought HRV car last month from planet Honda. My temp plate got expired already. I am not getting proper response for my permanent plate. I am tired of making calls to you. I will not refer anyone for your poor service.

E
4 years ago

I have to say that Spencer was very nice. He worke...

I have to say that Spencer was very nice. He worked within the dollar amount that I could afford. And in the end walked away with an accord, when I had gone in for a civic. He was not pushy or rude. I have to say he felt like someone I had known a long time. The only thing I would say is that he did leave out how the lease worked as far as how much my monthly payment would be. Othewise he did a great job and would refer a friend or family to him. Everyone at the dealership was very nice and friendly.

r
4 years ago

This place is always busy. Based on my analysis, i...

This place is always busy. Based on my analysis, i can say that Planet Honda quote's are always cheaper than competitors. They got professional sales person especially frank , peter and their manager(s).

N
4 years ago

Steve M is hands down the best sales man that I ha...

Steve M is hands down the best sales man that I have had the pleasure to work with. He was very knowledgeable and helped guide us through the process of leasing our new Accord (btw we love it). He is very understanding and overall made the experience a pleasure. I will be recommending to our family and friends that they purchase their next car from him!

T
4 years ago

This is my second time at Planet Honda. My salespe...

This is my second time at Planet Honda. My salesperson both times was Eduardo Huaman. If you are a previous costumer you get the same salesman. The salesman doesnt force you to purchase but he does get mad quickly. First time I bought a brand new honda accord. Second time I bought a honda hrv. They are very welcoming and have better prices than dch honda or route 23 honda.

S
4 years ago

I went to planet honda because they had good price...

I went to planet honda because they had good prices for Honda Civics, as well as a large selection. I give planet honda an overall rating of "very good". Mike Brown was the salesperson who was helping me. He was very nice and down to earth. He was also very good about negotiating prices. He is not pushy or too aggressive about making a sale. I didn't feel any type of pressure. He showed me as many cars as I wanted to see, even in the rain. I got a good price for a 2011 Honda Civic. I would recommend checking out planet honda, especially if you want a certified pre-owned vehicle. Visit their website for prices and make sure you do your research when buying any car. Ask for Mike Brown for a no pressure, genuine salesperson.

J
4 years ago

I was exceptionally pleased with the professionali...

I was exceptionally pleased with the professionalism, cordial approach and attention to detail that Harold Lopez and Eduardo Huaman displayed. I felt like I was in good hands as they walked me through the different options available.

S
4 years ago

Ryan Mckenzie is theeeee best. I drive a hard barg...

Ryan Mckenzie is theeeee best. I drive a hard bargain. He has a lot of patience. He coordinated a phenomenal deal for me on a 2016 HRV EX AWD. He applied no pressure. He was MY negotiator and got me a lower monthly payment than the monthly payment that I was about to settle upon. Honorable mention: His assistant/Salesperson Trainee, Delroy, was comforting and accommodating through out the entire process.

I
4 years ago

I just leased my very first 2015 Honda Civic Ex an...

I just leased my very first 2015 Honda Civic Ex and I couldn't have gotten a better deal if it wasn't for the sales rep Jorge Silva (highly recommended) !!! An overall great experience, he was very professional and friendly. He let me test drive the car, and I fell in love with it. If you're looking to lease or finance a car, Planet Honda is the way to go! Very happy with my car and looking forward to going again in 3 years!

m
4 years ago

Great

V
4 years ago

I recently visited this dealership in search of a ...

I recently visited this dealership in search of a new car for my growing family. Ryan and Steven were there to answer every question I had. Buying a car is never a easy process and they made sure that everything went just right. I would definitely recommend these guys to anyone who is in search of top of the line service. Thank you for all your help, I am so happy with my purchase!!

G
4 years ago

I normally do not do long reviews but got my first...

I normally do not do long reviews but got my first Honda car, an Accord Hybrid, happy with the purchase! I came into this dealership with no expectations and thinking I would not walk out with what I wanted within my budget.
Carlos was great, he went that extra mile in his job that is hard to find in nowadays employees. I must say you guys got a happy customer. I would not want to deal with another salesman after dealing with Carlos Crispin. Thank you again Carlos and Luis for providing an excellent service.

M
4 years ago

Joe and Mario were the best salesmen a girl could ...

Joe and Mario were the best salesmen a girl could ask for ! They are great at what they do, as well as honest and patient. It made my first experience leasing a car pleasant and enjoyable. I left with a big smile and I will be forever grateful for the awesome customer service.

M
4 years ago

Just leased a new CRV at Planet Honda. Our salesma...

Just leased a new CRV at Planet Honda. Our salesman Jimmy was great. He gave us a great deal with no hassle. Made the whole experience very pleasant and we drove out in our new Honda in about 2 hours.

S
4 years ago

Saturday April 15th, 2017

Saturday April 15th, 2017
It was an outstanding experience with Ryan Mckenzie!! He helped us out very well, quide us to our next step and our customer service with him is definitely a 5+ the other employees were also great. Ryan alway never walked pass me. Ever since I bought my honda civic 2016 and my boyfriend bought honda civic 2017. Our experience here was really awesome. We definitely look forward to more here with you guys.

It's was an amazing experience with Bryan Arroyo. He helped us out very well. We had no problems, I'm looking forward to my Honda civic 2016. Great experience with the customer service.

August 19, 2016 was a great experience with Franklin Bonilla. He helped us out very well he made us a happy customer. I'm so happy with all of planet hondas help. We are so statisfied with are car,purchase and financing. Thanks a lot guys!!!

S
4 years ago

Amazing experience with Planet Honda! As soon as I...

Amazing experience with Planet Honda! As soon as I walked in I was immediately greeted and taken care of by Chrystopher Carranza. He is your guy! He explained the entire process and made me feel at ease since it was my first experience at a dealership. Professional and super friendly - walked out with my 2018 Accord Sport! 100% recommend! Thanks Chrystopher!

I
4 years ago

Miguel, the tech guy at delivery of my car was ver...

Miguel, the tech guy at delivery of my car was very knowledgeable and his professionalism was impeccable! It was refreshing to deal with a nice young man who was not only helpful but knew his stuff!

J
4 years ago

I am really not sure how this place has as many st...

I am really not sure how this place has as many stars as it does. Then again, there are only 23 votes on Google, which is not really many at all. I was potentially going to give them my business but after many phone calls and many made-up stories about the car I was interested in, I am going elsewhere. This would've been my second experience buying a car from Planet Honda and the first one was also not so great. The first time, they gave me the wrong car and was annoyed at me when I brought it back with a bunch of miles on it! Not my fault that I had a road trip planned right after I bought the car. That's on them! They salesman actually asked me if I "drove it to Bermuda?". Yeah, dude with too many steroids in your body, I drove right over the Atlantic Ocean with my Honda Civic! This time they first told me that they have the car so I went it to check it out, and of course, it wasn't there. Then after a few promises that they would call me back, I never heard from them. Finally, I laid into some Sales Manager until he finally "confessed" that the car is not there. WHY IS IT ON YOUR DUMB WEBSITE THEN? So simple - if its not there, you should not be advertising it for sale. Unreal. They're a special bunch of people over there. Cannot wait to move on to another dealership that is professional and honest. I would NEVER recommend this place. But if you can handle the BS and want a car they have, then you should go for it but give them a really hard time!

J
4 years ago

Just left planet honda with my third car from them...

Just left planet honda with my third car from them ( 2016 Honda Accord ) ... My sales specialist Anthony Hartley is a big reason why I continue coming back ... He is always professional, knowledgeable, and believe it or not actually cares to get you in the best situation. Planet Honda is a beautiful show room but its the people like Anthony and my financial manager John who make the experience a great one and why I choose to be loyal to them even if I live right around the corner from a honda dealership which I have went to for my sister but it felt cold and sharks were in the water trying to force a sale on you. I will always do business with planet honda like I always have for car check ups, adding accessories, or upgrading to a new car. Please visit this dealership it's worth the trip. Ask for Anthony Hartley to help you choose that new car ... can't go wrong. Thanks Planet Honda see you soon.

l
4 years ago

My first time leasing a vehicle from Plant Honda o...

My first time leasing a vehicle from Plant Honda on route 22. Carlos I ll like to thank you for your honesty, patient, sense of humor, charisma and professionalism. You went out of your way to find the perfect car for me and color. Planet Honda you have a great team of management. They work well in pleasing me as a customer. Thanks you

m
4 years ago

Mr. Rafael Castiblanco in selling truck made me re...

Mr. Rafael Castiblanco in selling truck made me realize an excellent job, as did a good presentation of the car, was patient and clarified all my concerns. Beforehand very grateful for your attention.

Maribel Guerra.
07/28/14

V
4 years ago

Derek Mohammed was by far the best salesman I have...

Derek Mohammed was by far the best salesman I have ever dealt with at Planet Honda and I have been dealing with them for 15 years. He was very professional and made the entire experience very pleasurable. I would recommend him in a heart beat

J
4 years ago

My experience at Planet Honda today was great. Edu...

My experience at Planet Honda today was great. Eduardo Huaman is an excellent salesperson. He explained the car information thoroughly with no BS. Eduardo worked with me to negotiate numbers and made me feel very comfortable throughout the process. I leased a new car today !

M
4 years ago

Derek Mohammed was very helpful when my family and...

Derek Mohammed was very helpful when my family and I went to look for our first car, he understood our needs and let us look at different cars that fit the description of the family car we were looking for, he patiently answered all our questions and made sure we were happy before leaving today, I highly recommend him, his service is magnificent.

A
4 years ago

Anthony Hartley and Eddie Amorin are just simply t...

Anthony Hartley and Eddie Amorin are just simply the best!
My first car experience was just exceptional! Thanks to both of them. I will recommend them to all my friends and family. To everyone out there please! If you hear anything bad about Planet Honda, don t believe it, please go and see for yourself. Thanks guys you all are amazing

V
4 years ago

We had a great experience with Derek M. at Planet ...

We had a great experience with Derek M. at Planet Honda! It was a bit busy and would have liked the financing part to be a bit of a faster process than it was, but maybe go on a day that is not as busy. Definitely check them out!

B
4 years ago

This rating is for salesman Neil Allarey, who was ...

This rating is for salesman Neil Allarey, who was a pleasure to work with during the purchase of our pre-owned vehicle. He was extremely helpful in clearly explaining the details about the vehicle and everything else we needed to know. If you are planning on going to Planet Honda to search for a pre-owned vehicle, we highly recommend you ask for Neil. We are confident he will exceed your expectations because he exceeded ours.

m
4 years ago

Go see Ash!! My husband and I recently came here t...

Go see Ash!! My husband and I recently came here to lease a new car. Our sales associate, Ashraf Ghobrial, was excellent. He carefully listened to our requests and patiently showed us different models of cars as we decided. He worked within our budget and negotiated a great deal for us. If your are looking for a pressure free experience, Ash is your man!

N
4 years ago

I ve now done 3 leases through Planet Honda with F...

I ve now done 3 leases through Planet Honda with Frankie Talarico. Great service and they always make sure I m taken care of! They make the process stress free and offer great deals. I would definitely recommend to anyone looking to lease.

l
4 years ago

Great and quick service!!!

Great and quick service!!!
Jorge Silva helped end and start a new lease faster that i could think of, and i am ever so grateful. Wife loves her new '17 Honda Pilot!!!!
I recommend him as a reputable salesman!!!

M
4 years ago

My experience at Planet Honda was excellent. Frank...

My experience at Planet Honda was excellent. Frankie Talarico was the sales associate that took care of me. He made my experience at this dealer memorable. I was in and out in less then two hours. Made the process very easy. Jon in financing explained all the paperwork, was very friendly and easy to talk to.

B
4 years ago

My whole experience with Miguel Arias was great. I...

My whole experience with Miguel Arias was great. I came in with a set down payment and he worked with exactly that and got me the car that I wanted. I would definitely come back here. I m leaving very happy and satisfied. Come to planet Honda and ask for Miguel Arias

A
4 years ago

Aladdin is super friendly and very helpful right f...

Aladdin is super friendly and very helpful right from the start. He knew exactly what I wanted and made sure I stood in my price range. He was also very welcoming by always smiling and being attentive. I recommend everyone to come and see him!!!

T
4 years ago

I came here to Planet Honda anxious and concerned ...

I came here to Planet Honda anxious and concerned with my future car purchase. As I walked in and met with Jorge Silva, all my concerns and anxiety were put to rest. His showmanship and patience were unlike any other I had come across. I am now leaving with a new 2017 Honda Civic and I am in love.

B
4 years ago

I came in on the 4th of July and Jimmy helped me s...

I came in on the 4th of July and Jimmy helped me secure a deal for a brand new Accord. Everyone I met with was helpful and they did what they could to get me into a brand new car! Thank you Jimmy and Planet Honda!

P
4 years ago

My experience as a first time buyer is great even ...

My experience as a first time buyer is great even though there was some problems during the process of getting my car but Joe harrison and the sale Manager gave me a very good deal on my first car purchase it was very professional and wouldnt ask more for a deal like that for a first car !

J
4 years ago

Gave this dealership a try since it's local. We w...

Gave this dealership a try since it's local. We were immediately approached (not in a bad way), and while the associate was friendly, he apparently didn't need to snag a lease. Said he was grabbing keys, but never did. Brought us to the area where the cars were and pull that handles hoping something was open for us to see the interior. What was open was a super high-end model which we were not interested in but all sorts of bells and whistles. We were never offered a test drive. We were never given any potential figures to seal a deal. Within an hour of our leaving, sales manager called and left a message. Perhaps he should have intervened much sooner maybe we would have had a deal. It was a very disappointing experience, which sadly, was pretty much what I expected, based on the dealership reputation. We left and went to our usual dealership and within an hour had the deal that we wanted.