Pittsburgh Marriott City Center Reviews

Very elegant and tasteful, right next to great public places as well as plenty of restaurants in walking distance.

Clean room, excellent staff, great location. Inadequate elevators and air conditioning.

Visited as part of an author signing event. Nice facility in a popular area. Parking was very easy in the deck attached to the hotel.

Great parking lot. Perfect venue for work town hall

Conference room was wonderful staff was excellent at their tasks

Excellent hotel in a very convenient, central location. I would be glad to stay here again any time!

I was there attending a business conference and only stayed for a few hours. The layout was very conducive for the conference, the food was great and everything went smoothly with the IT portion of the conference. The guests who stayed overnight were pleased about the accommodation too

Staff was great. Front desk gentleman, I believe Ben, was very helpful, welcoming, and everyone at desk was attentive to my needs after a long trip in car. Small issue with TV was taken care of right away. They addressed everything with urgency and professionalism. Room clean, everything inside hotel easily accessible.

1st class hotel. Great food and surprisingly reasonable prices

Not a bad facility. Slightly outdated. Lobby has no coffee so you have to purchase Starbucks. Meeting rooms were also freezing cold.

The bed was super comfy and the staff is very helpful and polite. The sauna and pool are great!

Hotel is clean, rooms are spacious. Atmosphere is very safe. Convenient to tons of things rolling do

Bartenders were attentive, courteous, informative, and friendly. Bar area was clean and modern.

Excellent hotel that is right next door to the arena.

Courteous staff. Easy check in. Not enough elevators.

Without a doubt, one of the best staffs I've ever ran into at a hotel. We were in the middle of the covid-19 , but the staff bent over backwards to accommodate our situation. Specifically Becky and Kimi Finnigan went above and beyond the Call of Duty help us. We were there for a wedding that got totally disrupted. The staff did everything they could make the situation palatable. I would highly recommend this hotel if you are going to be in Pittsburgh.

This Hotel is Beautiful! Conveniently located across from the PPG Paints Arena!!

Used Parking Garage below it to attend a hockey game. Well kept Garage.

Great hotel with easy access to PPG arena and a short walk to businesses downtown. Rooms were nice but nothing noteworthy about them with the exception of the view.

Staff is excellent and very accommodating! Breakfast buffet is delicious! Highly recommend it if you re staying in Pittsburgh.

The conference halls were comfortable and the catering was good.

I would not Recommend anyone stay at this hotel!!! I forgot an item that was given to me by my daughter as a Christmas present. I had actual video of where this item was in my room, but no one can find it. I know without a doubt that one on the housekeepers took it. I ve called for the last couple days trying to get answers and all they do is pass you from department to department. All I can say is look over your room really good before you leave because if you leave anything you definitely won t be getting it back!!!!

Great service. Very chaotic. Every time I've been here the staff have been great, but its always difficult at registration, the restaurant and bar are always full (and no other great options nearby) and its just plain rowdy. Rooms are nice - good size and well maintained. I'd give 5 stars if it wasn't for the chaos. It really takes away from the quality of the property.

Rooms are very spascious and the service is the best I've experienced when it comes to staying in hotels. Staff have been very welcoming and professional and the food is fantastic too.

Beautiful hotel. Used the valet. Very reasonable rate

WE LOVED THE *PITTSBURGH MARRIOTT*
THE ROOMS WERE VERY NICE AND MY
GRAND CHILDREN ENJOYED THE INDOOR
SWIMMING POOL ! ALSO HAD GREAT TOWELS ! RAVENOUS RICHARD !

Beautiful place, near everything. Breakfast not included.

Super close to the rink, just across the street from the Console and its pretty close to other shopping stores. great night stay never had a better stay anywhere else!

Your average Marriot hotel. Have stayed before and will stay again. Everything is always clean and the staff is generally friendly!

Very nice staff. Needed change & was givin it with a genuine smile

Wonderful and helpful staff, beautiful hotel, clean rooms, and very convenient location.

We were in Pittsburgh for the NCAA Division I Wrestling Championships and needed a place to eat dinner close to the PPG Paint Arena so decided to have dinner at the Marriott. The dining room staff was so overwhelmed by the huge crowd that we were only allowed to eat at the buffet. The food was TERRIBLE, and we were very disappointed! I think the staff needed a better plan to feed such a large group.

Room is out dated. The room service closes at 12am each day and they will not allow delivery up the room. I ask for concierge or security to escort or either bring the delivery and their team refused. It s 1:14am... I can understand the security measures but there should be a flexibility from the staff. The check in host was friendly. I m a gold member at Marriott so this is disappointing

It is a very nice and welcoming with an asian theme.

Beautiful, immaculate, friendly helpful staff. Stayed 2 nights second year in a row. In town to see Penguins game. Close to everything.

I never seen the rooms but the location is great. I just deliver packages their. Best thing I noticed was the services employees give along with polite attitides

$4.00 Beer in the lobby on game nights. Clean rooms, too. But the beer tho....

Nice rooms, decent prices, very good service. Perfect place for w weekend or even longer stay.

Always a fun place to hang out! Great central base for a Pittsburgh weekend.

Awesome just wish the Starbucks inside stayed open a lot longer the food was good,the service was excellent and very professional definitely highly recommended to anyone

The staff was over the top helpful from check in with Theresa to the concierge to the shuttle bus driver!!

This hotel was nice & the staff was very friendly & helpful

I really liked the hotel. The check in was really good and accommodated my needs perfectly. Can't thank them enough!

The restaurant was excellent as well! Enjoyed my meals!

Very clean and the bed was comfortable. Desk staff was very helpful and brunch on Sunday was wonderful.

Location was just off the highway, making it easy to access but annoying if you miss the turn off. They had really great service, even when I asked for a lot of things. Certain things, like WiFi I expected to be complimentary but it needed to be paid for. They did follow up questions after we booked, if we had any preferences for room situation and extra commodities. However, nothing we asked for wasn't included. They did hurry to accommodate for us when we asked. Would come back.
Breakfast not included.
Parking valet was expensive. The parking lot around the corner was much cheaper. That or street parking

Always a pleasant experience. Halls are clean and well lit, the room temperature is always air controlled. Ample room for small or larger events.

The shuttle service was excellent. The driver was prompt and knowledgeable of the going on in the city.

Rooms are solid and the best thing about this place is the tater tot boards in the restaurant!

Great spot before the game. Efficient and courteous staff and that's all you can ask for when the chaos is happening.

Almost everything about our stay here was picture perfect. Clean room, friendly staff, great hotel bar and restaurant. However, the hotel refusal to let hotel guests use the stairs to return to their rooms after a nearby penguins game is disturbing and disappointing. I would rethink staying here a second time for this reason alone.

Great hotel... Just can't understand why the concierge lounge is closed whenever I show up...

Good hotel.
Very busy and very popular especially when there are sporting events nearby.

Walking distance of PPG Paints Arena. Wonderful atmosphere before and after games.

It's a love-hate relationship. I deliver here but the girls usually speak English with a heavy accent but I LOVE the fact that they speak other languages, probably because there are a lot of people who come here from around the world. However, when I ask them simple questions in English it may be very hard for them to understand as well as I have understanding their accent.

It's like any other hotel...but for the price; I want a little more opulence. I expected a little more.

Very nice hotel staff is very friendly stay was great

Visited the hot to look at convention facilities. Hotel has a lot to offer the space was nice has weird pillars in the room we were looking at. Carpet feels a little outdated. Staff was very friendly and knowledgeable.

I'm giving it 4 stars as of now. Staff is 5 star. Concierge and concierge staff is 5 star. Rooms are very nice but a tad outdated. Great location right across the street from the hockey arena. The hotel is not facing the downtown properly to get great views of the city itself.

Good hotel, like a standard Marriott brand. Excellent staff and service. They take time and effort to look into your interests and well being. I was unwell and multiple staff members took time to help and check on me. Neat and clean hotel and decent ambience.

I've stayed in dozens of Marriotts and this one BY FAR has the best staff. I stayed 5 nights and was there for the UFC fights but also took in a Penguin game. From the desk, to the valet, housekeeping, bar/restaurant, management they are FIRST CLASS all the way.

Corporate Marriott could use this hotel as a training center for staff that's how good they are!

The best thing about this Marriott is that it's about a 7-8 minutes walk from the convention center and not expensive relative to establishments in the area adjacent to the convention halls. There's also a shuttle that will take you anywhere within a 5-minutes drive. It also has a heated, indoor swimming pool, which is rare. There are ample number of restaurants around the area.

The restaurants are very clean and the hotel has an excellent staff.

Amazing room accommodations and service one of the only places I'll stay in Pittsburgh

Clean room, nice fitness facility and pool, many things within walking distance