Pittsburgh Marriott City Center Reviews

Service was excellent from the time I walked in. They said hello and welcome and showed me to the meeting room I was looking for. Meeting room was well decorated, clean and comfortable.

Absolutely splendid service, especially for the price I received in relation to its location. I used Priceline and got a great deal. I arrived 2 hours before their standard check-in time and they allowed me to check in early with a smile. Place was clean and had a beautiful view. Staff was kind and no complaints. They even held my bag for a few hours after check out, which was nice because I had 100lbs of stuff in two duffels. Felt I owed them a decent review for the price I received. Would most definitely stay again.

I was there for an event. It was very nice and I had a great time! Based on what I saw, this is a top notch hotel

Good lunch options at the bar. Their salads are served in a jar with fresh, tasty ingredients. Best Cobb Salad I have found in Pittsburgh.

This was a great experience with extremely friendly staff!

Rooms were large, clean, extremely comfortable. Greeters friendly as well.

I attended for a professional event. The conference room was clean and the facilities were nice and well kept. The parking garage was under construction, but there was plenty of room even with it partially blocked off

Was great very clean helpful great staff..will return.

Hotel was convenient. Rooms are a bit dated. Staff was friendly and courteous.

Nice hotel, price midweek wasn't bad. Literally across street from PPG Arena, so this was awesome for an concert. Only bummer was they close the bar at midnight...food at the bar/restaurant is really good though!

Great rooms and decent service. Parking is a premium.

Loved the room the hotel has 2 restaurants. Room was big and staff very nice. Had to pay 17$ to park but he I knew that going in. I will stay here again.

Pretty decent. It's an old building and smells old but they make up for it with the pull out desk and pc connections to the TV.

We stopped just for a drink at the bar. The wait staff was pleasant even brought our group mixed nuts. The outside attendants were equally profession and accommodating

Good hotel. Great location. The rooms were very nice and we enjoyed the bar and dining options. It was very busy when we were there though and the elevators were crazy slow. We wound up figuring a way down the stairs.

Rooms were very nice, disappointed about not having a complimentary breakfast

Was only there for a short time but we had great service!

Great home base location while vacationing in downtown Pittsburgh. Courteous staff.

Clean, friend staff and an easy walk to downtown or the train.

Great rooms with everything you need (including netflix on the tv)

Great service and a comfortable bed. No free parking however. Great place to stay if you are going to a Penguins game.

Was here for a conference Marriott staff were extremely pleasant professional and helpful with anything we needed. Clean bathrooms. Good lunches served.

Here for a week. Nice hotel, close to almost everything. The best part of this hotel is the staff! Everyone is very friendly and helpful. Fantastic service! The onsite restaurant has great food. Highly recommended!

So far, the room has been very nice, and the staff helpful and patient. My biggest complaint is about waiting for the elevator, but that's only taking so long because we have a conference in the hotel.

Stayed there on a college visit for my son great place to stay

Just what you expect from a Marriott property!! Beautiful facility, great location to arena's & stadium. Subway-Steel Plaza is just around the corner.

Attended a training seminar. Facilities were accommodating. There were tables and chairs in rows facing the speaker. Tables always make a long training session more tolerable than just sitting in a chair. Lunch was served quickly and was good though pizza was a little cold.

Very disappointed in our stay at this Marriott. We requested a room with double beds & a crib. When we arrived, we were told there was only ONE room left in the entire hotel & it was a king room. The crib - pack & play - was NOT in the room yet & we had to have a rollaway bed brought in for our son. It was after midnight, so everyone was tired & frustrated that we couldn t just crash after a LONG drive. Our room was also located right beside the elevator, so that was fun! The staff was accommodating, despite their lack of preparation for our visit. They discounted our room & have us access to the concierge lounge, which provided our family with breakfast each day of our stay. We switched rooms the following day, but it was nothing to write home about either. The rooms are very dated. The sinks are some kind of old green marble. The floors were mismatched Granite squares (I guess some broke over time) & they had old, dingy bathtubs. We spent most of our time seeing the city, so it was all fine at the end of the day. The manager did her best to make it better. It s no fault of the staff that the hotel is run down & not what I expect from a Marriott in the heart of a major city. The rooms were almost $300 a night, with parking. For that rate, the hotel should have much nicer amenities, more attention to detail & better service - like having the crib in the room before we checked in. We stayed at 2 other hotels during this trip & both had a crib or pack & play in the room when we arrived & both other rooms had the double beds we needed. We are loyal Marriott members, but am considering a switch to SPG primarily after staying at Aloft during our trip.

The hotel is very nice. The room felt a little small (especially the bathroom where you can't move the door without hitting your knees on the toilet). That said, they had some really cool features like the ability to stream internet TV. The location is pretty central but there isn't much directly around the hotel. Area can get really crowded if there is a hockey game as its right across from the arena.

Nice clean rooms, walking distance to many attractions.

I found several hairs. In my washcloth before. I used it.

Room was nice and clean. However the AC was blasting and I couldnt manually control it. Workers were nice as well. No other complaints.

I don't hate this place, it is their drivers that suck, they drove like there is no one else on the road, breaking laws

Everything was great, rooms clean, very friendly service, overall good experience.

Clean, comfortable, professional staff, great location.

Clean friendly service. Nice ammenaties. Parking garage beneath

Hotel rooms were clean. Restaurant was very busy. Luckily there's several nearby within 2bl blocks

Have not stayed here but have attended many conferences here, nice facilities, easy underground valet or self parking, nice location close to PPG arena

Food was great the room was great how many of our young customer service is excellent. A wonderful time thank you

Loud clanging noises in the middle of the night. Unacceptable for a Marriott.

I visited my friends while I was there. The room seemed seemed pretty nice.

The front desk staff was very helpful. Recommending restaurants in the area. The gym was very spacious with several cardio machines. There was a swimming pool and a sauna.

Very friendly staff, renovated room, very clean, nice restaurant and bar

Very nice hotel and convenient to downtown area. My room offered a good view of the city and was very clean. The staff was extremely friendly and helpful.

Nice hotel especially if your in town for a Penguins game.

Stayed here for a short business trip. Clean place, nice room, friendly people.

Always stop in for drinks after the pens game... great atmosphere!

Comfortable rooms and nice ballrooms to have a conference.

That parking lot is awful it's dangerous construction supplies everywhere no security cameras it's dirty run down and the set up is confusing.

Comfortable, easy to get to, good location, staff is exceptional.

Hotel is nice, so is the staff, the rooms are not that nice. AC doesn t work, mold in bathroom, half finished drywall by peacocks.

Megan, Tem and the team do a fantastic job taking care of you here. Superb

Stayed for a night. Had a dinner. Everything was great

What a beautiful hotel! First time here. Attended a one day conference. Very comfortable and an enjoyable day. All of the staff were very friendly and accommodating. Food was great! Want to go back and stay!

Parking is tough but the hotel is beautiful and we'll situated down town.

Wow. The service here is really, really good.

Most of my reviews are based on my experience relative to my expectations and the value that you get.

This hotel has exceeded expectations every time I have been to Pittsburgh. I have to travel here about once per month and this is now my go-to hotel.

Bill Jasper is the best valet driver I have ever had. Period. He is always friendly, welcoming and genuinely personable. It's a really great way to be welcomed when you arrive.

Brad has helped me with my luggage twice and he is a phenomenal team member here, as well. He is also the most friendly and personable Marriott rep to help me with luggage. Again, it makes arriving after a very long drive much better.

Whatever these two gentlemen are being paid, I guarantee that it's not enough. I have only ever received this level of service from the very best hotels I have every visited in my lifetime. Both of these guys are seriously top notch.

Beyond the great service, the location is much easier to get in and out of than the other properties that I have tried and it's an easy ride-share to anywhere downtown.

Last, but certainly not least... there is a legit starbucks attached to the lobby. This is not the knock-off second-rate "we brew starbucks... but we aren't an actual starbucks". This is a legit, real starbucks, right on the ground floor.

Awesome hotel for Pittsburgh.

Came here for a conference! Nice place clean lobby, respectful people