Peter Verspuy Music Review

Mooie muziek winkel met een hoop kennis bij werknemers. Ook alle prijsklasse beschikbaar. En alle soorten instrumenten zijn er.

Very large assortment and friendly and helpful staff!

Na nog geen 3 seconden in de monitor studio te hebben gestaan kwam er al een medewerker naar ons toe om te zeggen dat het geen kinderspeeltuin was, dat we dan maar beter naar buiten konden gaan, ik begrijp volkomen dat het niet de bedoeling More

Too few staff in the store, which leads to queues. After the takeover of Bax, the store has become less personal, they are also not immediately reachable by phone. The general Bax number has a 30-minute queue. All the products you are looking for in house for a good price. 2 stars because Verspuy is no longer as it once was.

Was planning to buy a guitar at Bax music Rotterdam, before walking around for half an hour and I wanted to purchase my guitar and this was also announced to a seller, it was apparently more important to to speak to an old acquaintance and offer coffee and start a conversation with this person, then help me.
That's why I left and then got my guitar from Keymusic, I was received with a cup of coffee and the door went out a few hundred euros lighter, but with my guitar and perfect service and the price was better because they offer a price guarantee. to have.
Missed opportunity Bax Music.

Items are not sent by appointment never buy anything here

Had a lot of trouble. I already paid my invoice but they kept sending me reminders and would not believe me. Even after sending the proof. Took 3 weeks and a lot of effort to sort it out.

Nicely assorted music store in the outskirts of Rotterdam. Worth the trip.

Nice view equipment without intrusive sellers, if you want to know something, you walk to them ff.

Lots of choice, but as usual at this location, waiting for staff takes far too long, except when paying.

Very Nice and informative, good stuff and knowledgeable people

Neat thing, friendly staff. Reed almost passed the shop because it is behind a house. Would have expected a somewhat wider range, especially in such a big city!

Staff helped a replace a string and gave us good advice on which strings to buy

Good service. Fulfills agreements. Very satisfied with the sellers, knowledgeable and it is not about whether you buy the most expensive but more about whether you are satisfied.

Good assortment, knowledgeable staff and good prices!

Wide range, many choices from top quality brands and competitively priced. Unfortunately limited parking, but the coffee is tasty.

Variety in equipant is huge and great costumer service.

Have not received an order within the promised delivery time. Products are of good quality, but the service and delivery are very disappointing. I have e-mailed, called, both were not listened to. I received a reaction via facebook, but unfortunately no solution.

Small, bad service and unfriendly people ... I am very disappointed at all compared to the one in goes.

I often come here to buy equipment. Very nice store with a wide selection. Good service from people who know it.

after at least two years of watching and t is still showing with keyboards and nothing in stock except superfluous cables and quality PA, some CDs and otherwise consumer equipment that you get faster with key music. Staff do not even know the ssl brand ... Huh

Baxshop is great. Unfortunately, I was helped badly here. Gentlemen were busy with themselves behind the counter. Also ran away without a purchase.
In Goes the experience is much better ....

A real music store with guitars pianos but also big speakers

i went there to buy some equipment and did find them, but the guys was not that nice and was like in a hurry... + they have anything you need... - service is not so good, they dont even know their own equipment so look online for yourself and

Enough to experience for the musician. Clear and fast delivery and responses to emails.

All things related to music are available here. The delviery is fast and very trustoworthy. 10/10 recommended

Expert advice. Very customer friendly. Always willing to help.

well, professionally helped. friendly staff.
good answer to the question I had.

De laatste tijd ben ik wat vaker actief in de muziek en elke verbetering geeft mij meer vrijheid. Ik was het gedoe met kabels zat omdat deze of steeds in de knoop raken of ik zit / sta erop, om niet te zeggen dat ik er wel eens over struikel. Tijd voor een draadloos systeem dacht ik zo en wat is leuker dan vlak om de hoek (nou ja ... in de buurt dan) even binnen te wippen bij Bax Music store. In een ver verleden heb ik bij de vorige eigenaar (Verspuy) een fabeltastische bas betrokken. Een Yamaha TRB 5p. En alleen dat p-tje al maakte dat er een extra '0' achter het prijskaartje geplaatst werd.
Maar dat mocht de pret niet drukken. De verkoper (jr. himself) blij, de kassa blij en ik blij. Mijn bankrekening deed er wat langer over maar het was in alle opzichten de moeite waard.
Nu, meer dan twintig jaren later in het juweel nog steeds, of eigenlijk sinds een jaartje opnieuw, in mijn gelukzalige bezit om hier nooooit meer afstand van te doen.

Maar nu.
Ik moest iets hebben dat het geluid zoals ik het produceer, of het nou gewoon op de achtergrond grommen is, een subtiele solo of bruut slap zou zijn, in mijn kritisch en redelijk geoefend oor niet tot slapeloze nachten zou leiden.
Dus, met vrouwlief achter op de scoot - prrut - naar Bax.

Op de gitaarafdeling is den verkoperT doende iets aan een gitaar te verdraaien. Het moet gewoon. Hij kijkt na een beleefd wachten van mijn kant even op waarna een blik van herkenning volgt. "Ha meneer, wat kan ik voor u doen?" Kijk, dat is een warme binnenkomer. Ik leg hem mijn vraag voor en hij verwijst mij meteen naar zijn collega bij de balie - omdat die er meer verstand van heeft.
Ik bedank vriendelijk en begeef mij naar 'collega'. Deze hoort mijn verzoek aan en geeft prompt aan dat zijn collega op de gitaar afdeling hier meer van weet. Ik zag kans NIET te roepen dat iemand hier ontzettend loog, toen vanuit een achter (of voor) kamertje een derde Baxenaar opdook.
Deze collega begreep het vraagstuk en wist zelfs te handelen. Kijk, zo kende ik ze weer. Ik mocht zelfs iets uitproberen want hij presenteerde waarempel twee aanlokkelijke systemen. De test lukte maar aangezien het niet op mijn eigen systeem was besloot ik het onverbiddelijke oordeel aan mijn eega over te laten. Dat was kort besloten. Een korte blik op de gatgets was voor haar voldoende. "Die vind ik leuk." was dan ook het besluit. Even sloot zij haar ogen toen ik de prijs noemde, maar het was geen TRB bas van ... heel veel dus opnieuw:
Ik blij, verkoperT bli en de kassa blij. Mijn vrouw deed er iets langer over maar - EN NU KOMT HET:- toen zij het resultaat thuis beluisterde nadat ik de puzzel van de handleiding had opgelost, knikte ze met een tevreden blik. "Dit klinkt bijna zelfs beter dan met al die kabels van je." Ik slikte mijn trots in en moest bekennen, 'Inderdaad. Het klinkt zelfs erg goed.'

O, wat het was? Het XVIVE wireless guitaar system. En met nog VIER jaar garantie.

Maar alleen als ik er niet mee in een zwembad zou springen.

Manne, hartelijk daaank.

Mooie winkel. Veel te zien, maar niet zoveel op voorraad (online ook niet) dat komt waarschijnlijk door de coronacrisis.
Wel heel druk waardoor je of lang moet wachten als je wat wilt weten.

Nice shop. Helped quickly and well. Satisfied the shop with the items I needed.

Nice business where you as a guitarist well to your liking. As a blazer you have nothing to look for. Friendly staff and coffee

In one word, fantastic! Grandiose advice! Unprecedented customer focus. I will definitely come back to this!

I wanted to order a number of products through the webshop. For the payment I wanted to use gift vouchers that I had, but the order got stuck and because of this I could not finish the order. Waiting time over the phone is 15-20 minutes and after 3 mails I still haven't been helped. We are now 20 days further and there is still no solution.

Helped in the meantime and received the products after calling again. Very happy with the stuff! :-)

Warm welcome and nice coffee. Kindly helped as a supplier.

Weinig verkopers beschikbaar. Nadat je eindelijk iemand gevonden hebt word je vervolgens letterlijk van het kastje naar de muur gestuurd. Alle kennis komt van internet. Dat kun je zelf online ook opzoeken. Ze hadden beter meer aandacht aan het personeel kunnen besteden in plaats van aan de inrichting.

Visited this morning in Rotterdam to buy a guitar for my son.
Walked around with the guitars and tried some guitars.
After half an hour at the checkout asked what to do here to buy a guitar.
If I already knew what it had to be otherwise I had to report to a blond boy behind.
Asked him but he was busy assembling a guitar (was also necessary given the loose parts) but could borrow his plectrum for a while.
Fifteen minutes later still ignored.
Left and a waste of time.
2 times 50 minutes. I sat in the car to buy a guitar in a shop for added value compared to a web shop.
Should also cost some extra and maybe a combo there.
For me a big disappointment.

Wide range (just a pity that there is no Gibson, but bought a nice trade-in LP), nice stuff and professional guitar repairs by Ralph. Furthermore, there is a big difference in the friendliness and helpfulness of the employees. Kees Jan always jumps head and shoulders above it for me.

Bought a gift for my friend here a few weeks ago. The site was available within 4 weeks. Get mail less than 3 days later with the message that the delivery time is 16 weeks (!). They offer an alternative that saves me 65 euros. I choose that option, but don't hear anything after 3 days. Have to go after it again and apologize for being so busy. Get confirmation that the alternative has been sent and the remaining amounts will be refunded to my account within 7 days. Nothing exactly in my account after exactly one week. Only get an answer after 3 days, because it is still busy. The reaction is that it must now be in my account, but it still is not. I do understand that Bax keeps telling me that it is busy, because if you deal with customers and their hard-earned money you get a mountain of reactions. The handling of this situation is anything but satisfactory. I have now received the product, but not yet the money. Hope this follows soon.

Goede zaak, ik ben goed geholpen en als je iets vraagt weten de medewerkers echt waar ze het over hebben. Ik ga hier zeker vaker komen!

Friendly staff perfect guitar collection in short; 5 star case !!

A large music store, very nice service. I would recommend!

Excellent range, but very poor customer service. Not recommended.

Waiting time for an employee is drama. An employee for a customer is enough. Not two or three. Checkout also the same problem.

Wait 28 minutes in an empty store to buy 3 picks.
- Sir, I don't want to be rude but I'm packing.
-But I just need a pick.
-You can grab it here and pay at the checkout.

At the cash register.
-I'm going to get someone for you.
-Thank you. (not seen again)

Other customers who came in.
-Is there no one?
-Is there no one at the checkout?
(one left again)

The man who was packing comes to the checkout.
-So, you still have to deal with me ...
-Yes, I took three.
-Let's see what they cost.
(computer, go through list)
-That's 2 euros 60, sir.
......

This was once, but never again of course.
I could have walked away with a guitar in my hand.
Bad thing people, shouldn't be able to.

J. van Kan
(1 star because zero cannot be)

At the beginning of November placed an order of which a product was not in stock, this would be back in stock within a few days. This turned out not to be the case, and customer service could tell me (after a few days via e-mail) that it would be the last week of November. OK, it can happen. In the meantime, November is often over and there is still no delivery.

Every week I send an e-mail to ask what the status is after which I am told time and time again that the next week will really be delivered. Completely unsympathetic staff who can only raise a delivery date from their system in 'corporate speak' without addressing the underlying problems.

To date there has not been delivered. If you can go somewhere else for your order, I would definitely recommend that.

I ordered before 9 am and the next day it did not come in: (I finally thought I was playing the keyboard but that was not the case. So if you think what to get the next day at home it is not so so keep in mind !! for the rest, many choices in stuff

Advice is to buy products that you do not necessarily have to see or try online. There are very few staff in the store to assist you (I was there on a Saturday) and I had to wait 15 minutes to pay for a few sets of strings I needed the same day. Next time just online again.

Trendy designed storespace, the staff is very knowledgeable and the prices are well balanced. The only part I would add is that the location of the store can be improved upon. It is somewhat hidden from view.

Take the time for you. Knowledge. Friendly cozy atmosphere.

Always friendly service. Great thing, you can test and try everything. I like to come there regularly.

Small incomplete store. There were only two employees who therefore did not have time to help. Disappointed left again.

Good place for musicians to get everything from Midi cables to smoke machines.

Customer friendly and knowledgeable staff. Like .. In the keyboard department someone who plays keyboard; on the stringed instruments department that is skilled on the guitar and the like .. But unfortunately .. Kinderviolen not in stock, but I can view it via the Internet tomorrow. The store has an intimate atmosphere.

Super
Very customer friendly and knowledgeable