The Omni Berkshire is the go-to place to stay in NYC. Service is promp, efficient and courteous. The location is very convenient. Great shopping, subway access, and easy walk to the theatre district. The room is comfortable and quiet. The adjacent steak house is a convenient option as well as the deli just across the street.
Nice location but it is amazing how this is categorized as a resort. Just because the hotel name they charge for a Resort fee. Never again. You should avoid make fake deals on priceline where the prices shouldn t have hidden fees like this ones.
Great stay! Excellent staff! Great location in NYC. Walking distance from great shopping and Central Park. Public transportation is easily accessible. I loved my stay!
Great location. Lovely lobby and rooms. Helpful staff. Good price. Highly recommend.
The room i saw is really nice and spacious! Really nice staff and hotel. Streets are loud but that can't be heard at all in the room.
Beautiful hotel, friendly staff, very clean rooms and great location close to restaurants and shops!
Attended a professional event there. Devices provided were excellent. Staff was very inviting and helpful.
I just have to say I did not stay here and due to the horrible customer service I NEVER will. I booked the Omni and unfortunately could not make my reservation due to hospitalization. The hotel would not refund my money OR let me move the date with MORE then 1 week notice. I am so disappointed that people could be so unkind due to unforeseen circumstances. It s businesses like these that do not deserve anyone s money.
This hotel is amazing! Staff is the best. Great location!
This was a great deal for a great price. Spacious room. Luxury at an affordable price. Loved it.
A fantastic hotel stay though the rooms are small. Directly opposite of the Rockefeller Center. Conveniently located, walking distance to other major attractions such as The Museum of Modern Art, Broadway Theatre and Times Square. #localguides #localguide #newyork #newyorkcity #nyc #hotel
Friendly helpful staff. Room was a nice size and very clean. Hotel restaurant and bar was good.
Attentive, helpful staff, great location, very clean room. Wonderful booking experience. Would definitely recommend this hotel!
expensive, great bathroom but uncomfortable mattress. No coffee scalable while restaurant undergoing renovations and solution is to offer a $26 continental breakfast?
A lot of different ways to be entertained and a cool vibe
Great location. And good value--lots of deals, but the hotelcould use a bit of work. TV remote needs updating and my roomthis tear and last needs some plumbing tweaks--bath and sink drains are clogged and slow draining and toilet has a poor flush
Very clean and elegant accommodation. Friendly staff.
We only had a short stay of 3 days but we had absolutely no complaints! Our room was ready for an early check-in, it was clean and newly renovated, and housekeeping came every morning to tidy up and make the bed. The staff was also very helpful and polite! I would recommend this hotel to anyone I know visiting NYC and wanting to be in a great location. We were a short walk to the subway, Rockefeller Center, Times Square, and tons of shopping/restaurants. Can't wait to hopefully come back and stay here again!
Clean hotel, friendly staff all the way around. Room was on the smaller side, obviously no fridge/microwave/mini bar would have been nice. $15/day for wi-fi..really? In this day and age WiFi is not a commodity, it should be a common place fixture. Part of staying at a premium hotel for me was the expectation I would not be nickel and dimed. Even though I am part of the loyalty program, one should not have to sign up to get free WiFi I feel revenue could be generated in other ways.
Great location. Comfortable rooms, reasonably priced
Great hotel. Very cozy. Very central. Can recommend the Isodora Cafe right across the street. The concierge was a bit arrogant though.
Classy. An oasis of calm in a hectic part of town. Nice rooms, no complaints
The best hidden gem in the city. Big hotel that has the boutique feeling.
The service they has was deffinelty a 3 star hotel, we expected it to be better. It looks good though and rooms are nice.
Wonderful hotel! Staff is super friendly and eager to please. Big shout out to Lenny from Angel, Lauren and the girls!
Damn fine place. Most of the staff personnel are top notch!
Beautiful hotel, within walking distance of Time Square.
Always outstanding experience. Have stayed many times. Extremely well located midtown hotel. Large rooms. great staff.
Nice hotel with great location. Just off 5th avenue. Easy walk to everything.
Hotel extremely well located between the 5th and Madison Avenue. The rooms are very well appointed. The bedding and comfortable and the nights are calm. Excellent service.
Nice hotel located between 52nd Street and Fifth Avenue in New York, a luxury hotel with spacious rooms
The Omni Berkshire is a fairly affordable hotel in a very expensive area. It's nice enough and clean enough. Rooms are small but sufficient and very dated. Staff is friendly, restaurant is decent but extremely over priced like most hotel restaurants.
The only major complaint is the elevators were extremely noisy and could be heard from my room that was 4-5 rooms away.
Overall just an ok experience but good enough if you just need a place to sleep.
Amazing anniversary weekend made possible by the Omni Berkshire Hotel New York. This hotel is a beautiful gem located in upper midtown. The staff went far and beyond not make sure our stay was a memorable one. Clean room, great guest services and walking distance to major points of interest. Highly recommend this hotel.
Requested room not near elevator and not near staff door (as I always do). Was placed in the room with the staff door directly to the left, and the elevator motor directly across the hall, both of which kept me awake at night and woke me up early in the morning.
Very nice Hotel and Location.need to reduce price of breakfast menu,to many guests going out for breakfast, hotel will have lost revenue
Very well located. Excellent service and facilities.
Excellent accommodations, friendly staff, plenty of towels in the bathrooms, good food
We chose the Omni for our daughter's 21st birthday. We initially considered staying at the hotel because the website offered gorgeous upgraded suites and apartments and guest rooms appeared spacious and the pricing was affordable. The hotel is also in a prime uptown location and some rooms have spectacular views of Saint Patrick's Cathedral.
Once I called the reservation desk the woman was so friendly and accommodating that we immediately called back and reserved rooms for our 10 guests.
Upon arrival the doorman and bellman were extremely helpful and friendly. The lobby needs an upgrade, however, the very accomodating management and check in staff quickly makes up for the lobby appearance.
Due to the fact that our reservation request was not available, they quickly rectified the situation by upgrading us to another suite that was recently renovated and absolutely gorgeous! With a terrace that offered breathtaking views!
Our family travels frequently and stays at numerous hotels around the world - the Omni staff is comparable to a five star hotel - the rooms are spacious for a NY hotel and the prices are extremely fair.
With continued renovations, this hotel could quickly become a five star ... the staff and hotel culture is already there!
Excellent hotel, great location, stayed before and will stay again.
This Omni property isn't as nice as others I've stayed at. The service is okay but not up to their standard. I would not stay at this hotel again.
Great location in midtown. Easy subway access a block away.
Expected better. We arrived over an hour after the check-in time to find our rooms (2) weren't ready. After some complaining we were offered food/drink credit. But then were told they found some available rooms for us instead. This was done pretty quickly which was good. But an hour into getting into our rooms for one of them we were told they gave us the wrong room and they had to move us. And the new room had double of some toiletries and not others like conditioner.
As part of the "Select Guest" program there was a note saying we could get complimentary juices delivered to the room in the morning. However instructions weren't clear so we didnt realize we missed this benefit until it was too late.
We did book this through expedia and got some food/beverage credit. But this would barely cover more than 1 drink.
Paid for valet and they brought the wrong car! Which we didn't realize until asking about it. This all took an extra hour of our time to get out of here.
Room was clean though and bed was comfortable. However I've stayed at cheaper hotels in the city that were of similar quality and much better value for money.
Great location and service, seriously the quietest room I ve ever been in and you d never know you are in the middle of tourist town! Lovely rooms and nice robes. Would come here again.
The Hotel is perfectly located in the mid-town Manhattan. The services are excellent and rooms are very clean. It is not an expensive hotel for a 4 star hotel, and I will return to this hotel, anytime I visit NYC.
Great midtown location. Big beautiful bathrooms. Decent sized rooms for NYC. Just nothing spectacular... no in-room coffee, no snack bar. No late-night eateries nearby.
What a beautiful hotel, service excellent. And the location couldn't be better.
Great place to host an event, ideal central location, in-house steakhouse is yummy. However, Omni Berkshire is pretty pricey as far as hotel rates go but that s a given in NYC. Otherwise, very nice hotel.
Great location, rooms are spacious & Restaurant is fabulous.
Service was great, rooms were large and clean and had all the features. Location was fantastic too. Being a smaller hotel also meant the elevator ride was brief and less waiting time
Booked this hotel for a 7 night stay via Expedia for a visit to New York for my son's 21st birthday present. Had a terrible terrible experience that left me so upset. Received an email less than 24hours before to say the hotel had cancelled More
Really great hotel. Everyone is super friendlyand helpful.
LOVE IT! Staff was nice and helpful with room change from 2-double to 1-kind bed. The room was a 5-star standard, comfy bed with down pillows. Top quality shower and toilet. Prime location with walkable distance to tons of fine restaurants, convenient stores, drug stores. Highly recommended!
For the price of the breakfast it's quality really sucks. Also the stuff was openly swearing at each other very loudly not very far from our table. They also messed up who ordered what
friendly, comfortable , great quality for price. great food in restaurant
The service was excellent. Our room was very clean and the view was great. We had a special birthday celebration and the Omni offered complimentary champagne and cake. It was wonderful, the dining services were a bit sloppy and slow but otherwise a great experience.
We loved this hotel! The staff was friendly, the check in/out was easy, the room was incredibly clean and all new decor. The room service was great, but the food wasn t really worth the price. However the staff were so wonderful. The beds could be comfier, but even with that, we would definitely stay here again.
Very nice upscale hotel in a great location of new york
A very conveniently located hotel, just off 5th Avenue and only a few blocks from Central Park. There are subway stations and a number of nice cafes all within walking distance. The Omni staff are all friendly, we had zero hassles. A couple of things to note, there is no free wifi in the rooms, nor was there there a mini fridge in the room we stayed in. Both you would think should be included for the price you're paying.
I would recommend staying here as it's a quite, clean and comfortable room.
Lenny, the best door man ever, welcome you like a princess. He is such a gentleman. Each time we come to OMNI Berkshire place NY, we look forward to that warm welcome. Also, Danielle, assistant director and Jassica, they are amazing. They take care of us. They make sure we are happy and satisfied. We feel home at this hotel. We are close to fifth avenue, great shopping. 10 min walk to Central Park, amazing location, 10 min walk to Time Square. Finally and not the last, the rooms are clean, bed comfortable, everything is perfect . Congratulations to all, you all make us feel home and VIP. Thank you so much. We cannot wait to come back.
I visited my aunt here and it felt no less than home at this place.
I have stayed here for as long as I remember and was ALWAYS a huge fan! I have always told others when they are coming to Manhattan, it s a hidden gem! This trip was unLike any other I came to visit my son for 4 nights... whiskers in sink, hair in tub, no ice machines on this floor ... door is locked and am looking down on an alley and in other peoples rooms at the Omni from 1801.
I did go down to ask if I could change rooms but the hotel is full. I was told to check in morning - which I will.
On the plus ... the young woman who checked me in was very nice as was the gentleman who brought a fridge up (need it to feeeze ice packs for torn hamstring).
The hotel staff is really helpful and friendly. The rooms are clean and the bed is really comfortable. Service was on time and always available. The location is perfect in my opinion.
Really nice location near some great NYC landmarks. Service was good and the rooms are very nice. No coffee machine in my room but there was coffee and tea in the lobby.
