OminBerkShire Place Hotel Review

Top location, not cheap prices but worth staying here. council

I stayed just one night. Apart from the convenient location, check in was handled efficiently, my room was spotless and in great condition and checkout was a simple tap on my phone. I travel often for business and while based on a single short stay, this hotel is near the top of the list. Will try it again.

Excellent service and great accommodations. Perfect location. Will come back in a heartbeat

This is the very best hotel to stay in if you are planning a trip to New York! From start to finish, you will love the experience. Krystle is the very best Loyalty Manager, Mary is the most knowledgeable and helpful concierge, and Tseng at the front desk is so friendly and accommodating. This was our second time to stay here and we will very definitely be back! During our first stay at the Berkshire, we realized we were situated just a block from the St. Patrick s Day Parade. That was fun! St. Patrick s Cathedral, Rockefeller Center, and 5th Ave. are all just around the corner. The Theater District and Times Square are an easy walk. This weekend we saw 3 plays in a day and a half and it was a breeze getting to the theaters. You would never know you are in New York in terms of street noise when you are at the Berkshire. It is so quiet and it makes sleeping so easy. What truly makes this immaculately clean hotel so wonderful is the staff! Everyone is so friendly, from doorman to desk. I am sure the warm and welcoming climate did not just happen by chance. Kudos to the management!

Pleasantly surprised by their service. Cleanness. Convenient location.

Front desk staffs are all professional and friendly. Yumi was the best.

I even signed up for loyal membership.

Only one star away from five for doorman and bell man service was not good. Car drop off area is confusing. Doorman and bellman are not as professional.

Nice large, quiet room with king bed. Room service is definitely overpriced, but when isn't it? Satisfactory stay in mid-town, close to MoMA, Rockefeller, Radio City, and subway stations.

Great location, great service. The only gripe however minor is the cable in the room was odd and there was no ventilation in the bathroom.

Excellent hotel, the location is fantastic, friendly staff, in room dining was 10/10. Doormen were the friendliest doormen despite having to stand in the cold! Will definitely return.

Best housekeeping managers love everything about this hotel.

The Omni hotel chain is one of my favorites--- the staff is super accommodating and makes you feel super welcome.

Great place to stay. Close to everything. The service was excellent!

The only way to get bottled water was from the bar or room service....

Home away from home. A small town, everyone knows your name experience in a big city .

Luxurious, old world elegant charm without being dingy

Stayed here last spring with my boyfriend and we had a more than pleasant experience. The staff was very friendly and welcoming, we were even able to check in early since the room was ready before our check in time (they didn't even charge us a fee for that). The doorman was our favorite employee, he was so helpful and gave us easy directions to where we wanted to go, he also took the liberty to tell us about some great places nearby.

The room was a very nice size with a big bed that was perfect considering how tall my boyfriend is. We will definitely be staying at this hotel often.

This is a four star hotel that maintain it as such, the staff is very friendly and being at this hotel you dont missed home.

Good hotel, perfectly located, between 5 Avd and Madison Avd, at 52, behind the MOMA, San Patricio church, Rockefeller center a few minutes. A few minutes from the subway or bus, attentive and friendly staff, bathrooms in perfect condition, only one, but I would have restrained shower tray and no bathtub with shower.
To repeat.

Posizione.strategita between 5 and 52 evenue street. Cozy and clean rooms. Only the shower curtain poteca be replaced with a crystal.

Rooms were well appointed although aged in some respects. Staff were attentive, polite and helpful. Breakfast was great

The location is absolute perfection for Manhattan. We were easily able to walk to Central Park, Rockefeller Center, Times Square, St. Patrick s, Saks and more. We arrived on a Saturday and the hotel was sold out. The room we initially had was a standard king and was a little small for two adults and one small child, however, we were able to move to a much larger room overlooking Madison Avenue the following night. It was awesome! It felt quintessentially New York and the people watching really did complete our trip.

Met friends for drinks at the bar. Drinks were top notch and bartender was great.

It's always a great stay at the Omni Berkshire, starting with front door staff, and continuing throughout visit!

Another wonderful visit at a beautiful hotel in a wonderful city!

Great hotel. Staff was friendly and accommodating. Great location. The bell/door staff were friendly and super nice to my kids. Great hotel for children.

We have stayed at Omni Hotels all over the US and this was our first negative experience. Our problems started with the booking agent - as we were trying to use a free night we had earned. They had to make the reservations separately since we were staying more than one night (total of 2). The agent made a mistake and booked the free night for 1 room with 1 king size bed...we had our 3 children with us so this was obviously a mistake. The gentleman at the front desk...while not rude...did not believe us when we said there was a mix up by the reservation assistant - The best they could do was one room with 2 full size beds and a cot. Due to the tiny room, we needed to have furniture removed just to be able to fold out the cot...considering we were not planning on spending much time in the room over the 3 days (2 nights) we made the best of it. - since our room had a terrible view, we wanted to take the kids up to St Patricks balcony (i think it was called) but it was locked for maintenance? Add to that the frustrating TV and Internet service and we were actually happy to leave on the morning of the 3rd day. - I will say that the door man was excellent, NYC did NOT disappoint (this was out first visit) and the location of this Hotel could not be better! Walking distance to Central Park and lots of small cafe's. **Update** - Omni did refund us for the parking upon check out. - Then just recently we received an e-mail that they have had a chance to review the phone conversation my wife had with the Reservation assistant and we were offered a free night at the Berkshire. We will be back in the hopes of creating a different experience and renewing our trust in the Omni Chain of hotels.

Pretty average mid-tier hotel. Room was fine, clean and simple, contemporary decor. Bathroom was small but clean. Hotel restaurant food was ok, but nothing special. Location great if you need to be in midtown or want to be close to Central Park / 5th Ave shopping

Great place for a family in NYC. We splurged on suite to spread out and it was worth it. The chocolate milk and cookies for the kids was a wonderful touch.

Very clean and comfortable room. Quiet room with great bed. Friendly staff. I always felt safe and secure. Would stay here again.

This is one of the best hotels I've ever stayed at. Superior customer service, very friendly. They open the doors for u, call cabs for you, very clean and nice rooms. Highly recommend.

This is a great East Side hotel, with a classic style. Convenient location in upper midtown, and a quick walk to Rockefeller Center, Central Park, etc.

Great location, friendly helpful staff and nice clean rooms! I sure thing.

We would recommend this hotel to anyone who wishes to be in the heart of Midtown New York ! The Hotel is ideally located for the main attractions and near to the Metro which will take you all over ! The service and staff are professional and personable ! The Concierge staff and doormen amazing with a special mention to Mary who went above and beyond!

Lovely hotel, friendly staff, was pretty quiet at night. The bathroom was clean and the shower was great. Would definitely stay here again.

Updated, friendly and not pretentious. Short walk to central park. Great late night food/drinks. Well furnished room. Nice view from gym!

Our Omni Berkshire in NYC experience was Excellent!
Stephanie and the other hotel workers were very welcoming and attentive! We are looking forward to our wedding in May!

Asked two times for repair safe in room. Never happend. Complicated tv system and charge $ 14 a day for wifi in room.

I had a very nice comfortable stay at this hotel. The front desk was very helpful and location was great!

We booked through JetBlue and I gotta admit, I was not disappointed. Kendric checked is in and he was super accommodating and friendly. The room we stayed in overlooked 52nd street so we had the perfect view. House keeping did a wonderful job an super attentive. The doorman was super friendly and has the same energy throughout the entire day.

Thank you Omni for the stay.

Very friendly and helpful staff. At reception, restaurant, concierge, housekeeping and door. You guys do a great job! We have had a realy good time staying with you.

Big and very nice rooms. Nice view. Comfortable bed... it was perfect!!

Lovely spot. Conveniently located. Rooms are typical new York (small} but well appointed. Staff are very nice, and helpful.

This hotel is in a great location. Everyone was very accommodating. I mentioned to the concierge that we had to leave at 445 and we would need to get a cab. When we came down stairs that morning the front door man had one waiting for us. When we visit NYC again we will definitely consider staying here.

Loved this hotel. In walking distance of many area attractions. Front door man really helps. Great steakhouse downstairs called Bob's. You can see a beautiful view of St. Patrick's Cathedral.

Very nice hotel with a short walk to many locations. Doormen were helpful. Front desk staff attentive, eager to help and nice. Good resturant in the hotel but breakfast might be a little expensive for some. I had a great stay.

Front desk staff and bell staff were great! Everyone was friendly, ready to help and responsive. Our room was fantastic as is the location of the hotel. Cannot wait to go back.

Beautiful hotel but staff doesn t keep to it s promises. Was told I could check in around 10-11 and got there at 7 told them I was here and ready whenever a room is ready, never heard from them, went and waited in the lobby until 1 o clock and finally after getting a manager involved were they able to check me in. Excellent location in safe area.

Good hotel for short stays, when it includes breakfast it is worth taking it.

Beautiful hotel, friendly staff, quiet. Room was a little small, but livable.

Was only there for one night on business travel but the room was clean, neat, and the shower was great. Nice staff and easy in & out, and also an easy walk to a ton in the city.

We loved staying at the Omni-Berkshire Place! I stayed there with my daughter and two of my grandchildren. It was very enjoyable. The staff was friendly and helpful. It was very convenient to to everything we were there to see. Highly recommended

The Omni Berkshire is a lovely property in a nice location with friendly staff and great late night bar (Bob's Steakhouse and Bar). Ask for Naz!

Lovely, classy hotel. Overall, a great experience!Yes, some parts feel dated, specifically the wood surfaces throughout the building and the leather in our dresser have a well used look. When we went to take a shower, there was a long black hair on the wall. I mentioned and housekeeping came in a remedied quickly. A toilet in the lobby doesn't flush. Our tub didnt drain exactly right, but the slope of the bath tub made it manageable. The staff said they will address. A LOT of good feedback: all of the staff was very caring, and accessible. The food is very, very expensive from the hotel but we learned that Isadora's Cafe just out front is a jewel of a cafe for really inexpensive "home cooked" dishes. And they deliver, you just have to tip the delivery personnel. The bed was a bit firm for my husband but comfy for me. I loved the plush bathrobes provided for our use. I also loved the good strong water pressure! How unusual to find a great strong shower. There was no coffee maker in the room but they brought us one at our request. Wolgang Puck coffee came with. Views were of office buildings across the way. We were close to trains and buses but enjoyed mostly Ubering and walking to close by shops and Central Park.

Great Midtown location. Super staff at the desk and concierge, clean and comfortable quiet rooms.

Just stopped in to grab a few drinks. Everyone was nice and had no issues. That's all I can speak to.

Wonderful location, professional staff, IMMACULATE, and safe !
Always a perfect stay for me !

Great location, friendly staff, great accommodations!

My room was cozy, staff was helpful and nice, do however wish they had free WiFi

Horribly disappointing. I selected the "deluxe King room with city view." the room was small, one of the lamp shades was held together with clear tape, no microwave, no refrigerator, my city view was of scaffolding. The best part was the shower which was very strong. The employees were all very nice though I will not be staying here again.

My daughter and I stayed at the Omni Berkshire June 11-15. Fabulous hotel, but even more fabulous was the entire staff, from the front desk, to the bellmen/doormen, housekeeping, and concierge. Never have we experienced such fantastic service. Our room was always beautiful when we came back from a long day out (thank you Elizabeth!). Another special shout out to the concierge staff, they were so helpful with directions, dinner reservations, subways, and just about everything else; any question we had they went over and above to help us out. This was my daughter's first trip to NYC and the Omni Berkshire and its staff made it that much more memorable. We are already planning another mother-daughter trip back to NYC, and the Omni Berkshire will be, without a doubt the place we'll call home while we're there.

Excellent attention from all the staff, always ready for the best attention.
Especially in reception and goal.
Do not hesitate to visit it.
It was our second time and it will not be the last.

Location is convenient. <br/>The hotel receptionists and concierge were all friendly and professional. The lobby was clean although smelled slightly of smoke. <br/>The blanket cover didn't look laundered and had yellow stains at the bottom.<br/>Fire alarm checks were done sometime between 8 and 9am (maybe in the future do this at 11am when people are checking out ?)<br/>For me, a hotel is as good as it is in returning items you've left behind. I left an old Kindle ( which was a gift and I dearly loved). I clearly remember leaving it on the room table and unfortunately forgot to pack it. I called 24 hours later and the hotel said they didn't find anything. This was very disappointing to me. <br/>I liked the check- in and check-out but considering the dirty blanket covers, being woken with fire alarms and my Kindle not being returned, my overall the stay was not enjoyable. I wouldn't come back.

Great location and nice room but after staying 2 nights we had an unexplained $60 fee to our bill after we checked out.

Nice place!! Great views, close to anything you need.

good hotel very well located, careful breakfast in the hotel bar is very birn but it is very expensive