OminBerkShire Place Hotel Review

Attended a conference and everything was great! Hotel did a super job with food and beverage and the rooms and location were perfect for us!
SUPER experience at the hotel thanks!

Spacious room. Room service was top notch. Gym on 17th floor is awesome and fruit for athletic guests was appreciated.

Very comfortable rooms. Clean and quiet. They also have ice machines on every floor. You don't see that much anymore.

We were in NYC for 5 nights at this awesome hotel. Large, comfortable room. Friendly staff and a perfect location close to the sights we wanted to see. Bob's Steakhouse was great for a drink and the Prime Rib sliders are the best! We will definitely stay there again and recommend it highly to our friends and family.

Great location, spacious suite, pet friendly.

The staff was warm and friendly with the exception of the front desk associate at check in who was cold, curt, unhelpful and really set a dour tone over the entire experience. We also never received the kids club package touted on the website. There are so many other choices in the city, we know now that this is not going to be one for us in the future.

Omni Berkshire NYC - perfect location, great service, comfortable and clean!! Great benefits as a member with their loyalty program. Thank you Omni for a great first time experience in NY. We will definitely be staying here Again.

Nothing special although Bob's restaurant was amazing.

Really nice place in a great location! Not far from Times Sq, Grand Central or Central Park - short hop to Roosevelt Island tram too! Great rooftop / balcony setup too - took in the view with Family!
We hit up a lot of their craft brews!

This was our second stay. Great hotel location. Look for discounted prices.

I am a frequent traveller, all I really expect is that the towels and sheets are clean and there is no hair. This place was ok really friendly staff and clean enough. Our toilet clogged and would not flush properly though, and had unwashed cups in the washroom. The bathroom walls were dirty too looks like they hadn't been wiped down in a while. Location was really good and we were able to walk to central park, times square, chicken and rice, empire state building all that stuff.

Rooms were really nice, the only downside was the wait to get a room since the lady who was in it refused to check out and had to be "escorted out". Nice location, being to blocks from Broadway and about 6 blocks from Times Square.

Room very small!!! The room was advertised as a king bed deluxe room; however the bed is definitely not a king and the room is smaller than most standard hotel rooms. They also charge $80 per 24hr period to park your car. The room was clean, but linen and bath robe looked dingy. Very expensive, mediocre hotel, I would not consider this a 4.5 star hotel by far!!! I do have to say the staff were friendly and very welcoming.

Unbeatable location in the heart of Manhattan. It's worth staying at this hotel

My favorite hotel in Midtown. Service, rooms, restaurant and bar are top notch.

Excellent hotel in a great and convenient location. Join their frequent guest club for free wifi and more!

Great location. Close to multiple subway stations, but also close enough to walk to many attractions, including multiple Broadway theatres. We were celebrating our daughters birthdays, and Krystle left a sweet birthday note and special treats for our girls on our first night (Thank you!). The concierge and doormen were extremely helpful and friendly, and the front desk was always willing to answer questions with a smile. Comfortable beds, clean room, and nice, adequately sized bathroom for multiple girls to get ready in the mornings. Would stay here again.

Great service and never a problem that isn't addressed. Love Omni!

Very good hotel, good location, friendly staff and fairly quiet compared to busier areas.

Just finished a 5-night stay at the Omni Bershire and enjoyed it from the minute I arrived and was sorry to leave!

The front door staff was incredibly pleasant and helpful. From a friendly tip on which direction to go to catch the subway to help at departure with a vehicle, their smiling faces were a very pleasant part of my stay. The concierge personnel (located right across from the elevator) remembered me and were so pleasant. Front desk, very helpful and professional. Above all, a great experience with folks focused on providing an exceptional level of customer service.

The room had a great view, was spacious and was a haven in the city. The 17th floor patio was a perk at the end of a long day. Chilled lemon water at the elevator was a welcome spa-like feature.

Will book again!

Exceptionally located location with a service well above what we could see in NYC, spotless rooms and great views ...

Great Stay at hotel.
Location to Restaurants and Shopping is wonderful.

We went to New York for a mother-daughter weekend and had a wonderful time. The hotel staff was friendly and cheerful. The person at the front desk when we checked it (his name started with "K") helped us get the best room available. Sergio and Abu in the bar/restaurant were attentive and kind and helped start the weekend off with style. The drinks at the bar were delicious as well as the appetizer we had. The entire staff was friendly and helpful the whole weekend. We will definitely go back.

When traveling to NYC I always stay at the Omni and I'm always satisfied

Very nice hotel with friendly, helpful staff. Well located and clean, well laid out rooms.

Beautiful hotel with a very friendly staff. Possibly the most comfortable bed I have ever slept on at a hotel. Will definitely be coming back

Very disappointing experience at the Omni Berkshire Place. Although we are Platinum Level Select Guest members, we got a We got none of the amenities promised for this guest level. The very basic room was equivalent to a motel room for a quarter of the cost we paid. Upon arrival, the room was very dirty; dust on surfaces, debris on floor. While the loyalty manager and housekeeping supervisor made sure the room was thoroughly cleaned, it shouldn't be necessary to complain in order to get a clean room. It is unlikely that we would stay here again.

Nice clean hotel. Could of used a fridge and microwave in the room though.

Excellent on all levels at the Omni Berkshire Place Hotel from beginning to end!

This is a hotel that is what we like. It's not some modern, bare necessities hotel, it has a large room, large bathroom, plenty of drawers and a usable closet. Although it is old, it is up to date and very comfortable. The staff, concierge, and reception are very nice.
We go to New York every year for our anniversary and my wife's birthday. They sent cake and Moet Chandon Champagne to the room. We joined their select guest program and received complementary coffee and juice delivered to our door as well as free Wi-Fi, free bottled water, free pressing and shoe shine. I said that this is what we like because it's what a hotel is supposed to be.

Very courteous staff. No checkin before 3pm. Gym showers available if you arrive before 3pm. Neat, clean and comfortable room. No view.

Old World Charm without New World Amenities - like Heat! Unfortunately, we had the pleasure of staying at the Omni for New Year's weekend sat one of the coldest times of this Winter and experienced a room without heat. We stayed in the room More

An item was stolen during my stay there.
I can't rate the hotel more ... sorry.

The Hotel Omni Berkshire Place is a nice hotel in New York. The location on the 52 street corner 5.Ave is great. From here you can reach everything very fast on foot. The staff is friendly and helpful. The breakfast is mega, has a lunch. There is a cash machine on the ground floor next to the lobby. The rooms are nicely decorated with hairdryers. From us 5 stars

My hotel of choice in New York City.

Clean, comfortable hotel with exceptional staff.

Decent hotel with new York prices. They need to offer free wifi and add a fan to the bathroom (the shower causes the bathroom to become a steam room). Friendly staff.

Nice hotel. Danielle the Mgr is great to work with.

Stay was fine.
But hidden destination fee a dishonest rip off

Great location.
Free WIFI.
It would be even better if they spoke a little French. But the staff remains attentive.

awesome and friendly staff that went out of their way to make my daughter feel better. she was take cranky but they gave her a little teddy that made her smile.

Great location. The room was extremely quiet and bed was very comfortable. I enjoy the quiet elegance of the hotel. Very nice without being stuffy.

Classically beautiful hotel in an excellent location.
Rooms were beautiful and very clean. Service at the
hotel was outstanding.

Great mid town Hotel. Wonderful staff & excellent location

staff was great and room was wonderful! great weekend.

Awesome stay, our Madison Suites were beautiful and roomy with awesome views. Property has an amazing locale. Multiple stays here....love it

Good location pretty close to Central park. Great service. Beds could have been better.

Beware! They don't have any Queen Size beds because the rooms are too small to accommodate them. Unless you get a suite, you sleep in a FULL SIZE bed.

Clean with good staff. Located in a good area to explore the city.

This place was great and I will definitely be staying there again soon. Friendly staff, great accommodations, HBO. Big bathrooms, decent views from big windows, quiet, has a bar and steak restaurant attached. Great location for upscale shopping and sightseeing. Great value!

A little pricy for what it is. Rooms are clean but small, modern enough. Location is good being right near Rockefeller Plaza. Overall can't complain.

Superb quality, service, and people. Was my first time visiting NYC and loved my visit here. Will absolutely come back.

Worst hotel ever stayed in no refrigerator no microwave no extra blankets no sheets on the bed no couch for granddaughter to sleep on no pictures on the wall very plain I have stayed in a lot of hotels and this was the worst ever in my entire life if I could give it a no stars I would was not happy with this place at all will never stay there again

Awesome location!! The staff really take care of you. 4**** hotel at the very least. No bad issues to speak of.

It was great. Very convenient location and affordable prices.

Centrally located, clean rooms and terrific concierge

Clean hotel and nice sized room in midtown. The staff was friendly and accomodating. Great location right near Rockefeller Center. We really enjoyed our stay!

The Omni Berkshire Place is ideally located...in easy, level walking distance to Times Square & theatres but NOT located in the chaos and crowded streets of Times Square itself! In the same vein, there are a number of excellent restaurants within 2 blocks of the hotel that are not crowded with tourists and featuring overpriced food & drink. There is excellent shopping all along Madison Avenue. I also like the ability to hop on a MTA bus, just outside the hotel, to get within a block of all of the wonderful Museum Mile sites on upper 5th Avenue. I've stayed at the hotel 3 times in the last 20 years, and it will always be my choice whenever I am going to NYC.

Great location, large, comfortable rooms for NYC. Three daily newspapers available.

Very convenient location near Times Square - everything is within walking distance. Check in is at 3PM and checkout is at 12PM. The room and bathroom were both very clean. The staff are friendly and service is very prompt.

My time at this hotel was nice. It was fancy, well maintained, and had great service. I did not stay overnight, but the day was great.

First class experience with a five star staff. Felt welcome and appreciated as soon as I stepped on properly

The best hotel you can find near at all the fashion stores in NY. The hotel offer 4 star quality, services is on 8 in scale of 1 to 10. The steak house restaurant is a very good place to have a nice dinner or a drink at the bar. The rooms are very cozy, no bad comment or incident on my stay.

i have stayed at this hotel for many years, but something has happened with the management and identification as a select guest
none of the amenities are there until I pressed them the front desk for them
It is nit near the customer service of other Omni locations

54th and 5th ave nyc meeting about charitable donations to a local church we inspected storage facilities and now have a wonderful mutually beneficial relationship

the location is great, room is nice, and customer service is also great.

Very friendly staff, rooms are clean and comfortable, really don't have a bad word to say about the hotel.

Rooms were clean, lots of space, great bathroom amenities. Staff was friendly.

So pleased with everything at the Omni. First trip to New York made better by staying at the right place. Short walk to everything but not in the hustle and bustle of Times Square. Will definitely stay here again!!!

Spacious rooms, with very clean facilities. I didn't get a chance to try the restaurant but it's very popular amongst guests.

Great value in January. We loved the daily beverage and free wifi for signing up as an Omni member. Room (king) was spacious, really spacious. Bathroom well appointed. Location very convenient to shopping, theater, park. Will stay at Omni again in the future.

A central and comfortable place, nice and comfortable rooms, very good room service, very expensive restaurant, highly recommended

Outstanding service!!! Friendly people!! Great location!!!