Justin Wirth

Review of OminBerkShire Place Hotel

Expected better. We arrived over an hour after the...

Expected better. We arrived over an hour after the check-in time to find our rooms (2) weren't ready. After some complaining we were offered food/drink credit. But then were told they found some available rooms for us instead. This was done pretty quickly which was good. But an hour into getting into our rooms for one of them we were told they gave us the wrong room and they had to move us. And the new room had double of some toiletries and not others like conditioner.

As part of the "Select Guest" program there was a note saying we could get complimentary juices delivered to the room in the morning. However instructions weren't clear so we didnt realize we missed this benefit until it was too late.

We did book this through expedia and got some food/beverage credit. But this would barely cover more than 1 drink.

Paid for valet and they brought the wrong car! Which we didn't realize until asking about it. This all took an extra hour of our time to get out of here.

Room was clean though and bed was comfortable. However I've stayed at cheaper hotels in the city that were of similar quality and much better value for money.