Ojai Valley Inn & Spa Reviews

Rough around the edges. The property is beautiful but the service is very inconsistent. We arrived and they moved our room closer as my wife was pregnant, this was a great start.

The next day however we booked a spa session 12-2 and asked if we needed reservations for the attached cafe after and we're told it wasn't a problem. We arrived at 2:05 and were turned away as they stopped seating at 2. We are told the only other place that served food was a pub with greasy food, we later found out that they have pool side food all day. Get back to the room at 3pm - having left at 10am - and it was not cleaned, we called and they explained that they combine cleaning and turn down service and we had to specially request the room be cleaned in the morning. Odd.

We booked an art class that next day at 10am that they never followed up with the promised info on where it was held. We booked in room breakfast for 8:30-9 and it didn't arrive till 9:30 which rushed us for the class (which was inexplicably billed at 5$ more than listed).

Reaturaunt service was very hit or miss overall. There were a fair amount of fire pits and seating but these were always full of people, possibly because the resort seemed to be a popular day trip which resulted in crowds larger than the resort could comfortably accommodate.

The kicker came as we got our car out of valet to leave. We stood there for five minutes with many valets running around but none who would meet our gaze or take our ticket. Finally we went to the check in desk and asked them to take care of it. Our car pulls up and they park it in the parking lot, a fair distance from the valet area. After it sat there for five minutes they came over: "Mr. Stadmeyer? Your car is over here please follow me." Leaving me and my pregnant wife to carry our bags ourselves.

No explanation as to why they couldn't pull it around or have someone come help with our bags.

Not up to expectatioms for a place that ended up being close to 1k a night with food and minimal alcohol included. Seems to be catering to day tripping golfers and families instead of the overnight guests.

We enjoyed ourselves in spite of the resort and not because of it, which is why we booked in the first place.

Luxury, and Class.. Professional, and Exlusive. Enjoy your time and peace. Two thumbs up.

Pros:
The property is stunning, absolutely beautiful. The staff could not be more friendly, they really go out of their way to be helpful and address you by name. I loved the decor, and the room was spacious with nice furnishings. The spa was fantastic.

Cons:
The rooms are off of an open air hallway, the floors are concrete and tile and the entry way to the room is the same. All night long you can hear anything and I do mean anything that is happening. The property is large so the staff drives around in golf carts - you will hear it. Other guests coming and going late night and early am - you will hear them. Property maintenance- you will hear them.

We were really excited to use the deep soaking tub late night with the bath salts and candles...the tub did not hold water.

I had to jimmy the door to lock it and my wife was unable to unlock it in the morning.

They put an iPad in the room next to the bed and it lit up at night like a TV...I had to cover it with towels.

We were really excited about the fine dining restaurant as we had heard so much about it. The food was delicious, but we almost left early skipping the last courses as there was another party in a neighboring room that were literally yelling and screaming like a sporting event was going on. We asked about it and we were told yes they are loud...and it s not usually like this.

We ve been driving down the California coast and this was a splurge to stay here for a night. I m not sure I ended up getting the value I had hoped for. That being said it is a great property and many of my concerns were probably isolated events.

UPDATE- the manager called us and wanted to hear our concerns. She was very genuine and considerate and I felt confident she was taking our issues at heart. She offered to take care of dinner and improve our stay if we could come back. This is the service I was expecting and have changed my review to 5 stars now.

An amazing hotel experience located in the heart of the Ojai valley. The hotel offers breathtaking vantage points and luxurious accommodation.

The OVI is awesome. It is peaceful, tranquil, and picturesque. We can't wait to go back and visit.

Stayed in a vista suite here. The view was of the golf range, but it was still a pretty nice view. We initially got a room next to elevator and could hear it being used each time, but we called and got a new room with no hassle. The service here is very good, the staff super friendly.

Golf course in excellent shape, tons of amenities. Beautiful grounds. Worth the money.

Had a great time taking a chocolate truffle making class!

Luxurious sightes fill with oak trees ..the view to the golf course or nature scenery is refreshing and so romantic . Bedrooms are large and very clean, nice spa, masage etc there .Prices are high , but we get what we pay for.

Luncheon on the covered patio is always a pleasure!

Incredible. Make sure to get a pixie marg from the main restaurant.

My Wife & I went here for our first anniversary.
The check in process was hassle free.
They drove us around and gave us a tour before.
The customer service was impeccable.
Everything we asked for they took care of.
The hotel is known for it's lavender products and scents.
All the toiletries were lavender scented.
They were amazing.
We wen to the spa all day and it was amazing!
They have a lavender infused Steam room!
The massage treatments were wonderful.
The pools were great.
We also got drinks at the Ojai Jimmie's Pub and the signature cocktails were great.! Fresh and quality ingredients.
The hotel also was happy to load our bags into our car and have it pulled up and ready for when we wanted to leave.

Will definitely be going back.

Where can I start?! The atmosphere, the professionalism, the food, the music, the pool, the golf course... this place is a paradise. The amazing thing about this place is that everything is amazing. I'll never forget my time here.

Top of the line golf experience. Expensive, but for that special event, it is certainly a must.

My favorite spot is Jimmy's Pub, sitting under the trees overlooking the golf course. Excellent service and the food and drink is always perfect!

An excellent place for lunch or dinner. It is prcey.

Beautiful resort! Our family with two teenage boys had a great time visiting Ojai Valley Inn. We loved all the activities and enjoyed renting bikes, playing tennis, the driving range, the swimming pools and the fitness center. The food options were wonderful, and every member of the staff we interacted with was very friendly and very helpful. We look forward to visiting again.

Of all the beautiful hotels and resorts I've had the privilege to stay at (in America) Ojai Valley Inn is the most comfortable...the sumptuous room was like a separate cottage ...the views and grounds were impeccable...
the pools were the right temperature..
the spa had every thing you could possibly want...dried fruit and nuts..water with orange slices..
If there is an issue the staff takes care of it in a compassionate way...the service was delightful...even the golfcart shuttle service was fun..
Thank you for some lovely memories..
Within walking distance of an excellent restaurant...

Unbelievable facilities, service and golf. 5 star resort and luxurious amenities.

A little pricey but well worth it. Very helpful staff and amazing views

Was at a wedding here and it was impeccable. There was a little hiccup with the rooms, else it would have been five stars.

Beautiful location, delightful bar with great drinks and cocktails, and a delicious restaurant menu, but a few downsides. Couldn't find heating/cooling controls for my room (216), no coffee facilities in room, no bar fridge and thus no chilled beverages, confusing layout and a fairly useless map, and my disabled friend had to wait 2 hours for somebody to come and lower her bed. While waiting, she also received seven phone calls asking "hi, do you still need your bed lowered?"

This place is what affluence looks like, but you get the services that you expect from the price. Good food and spacious, clean rooms on a beautiful piece of land.

This is a country club. 99% of the clientele are white. Beautiful grounds, if you are ok with being in a Caucasian mecca.

A wonderful property, amazing staff from the minute you call. Amy in reservations answered all my questions , helped plan a wonderful stay. Everyone from bell staff to Max at the front desk, housekeeping, Robert in the spa & restaurant staff. Everyone made us feel welcome and pampered.
Thank you all.. we will be back

Customer service was fantastic, the turn down service lady "Stephanie" was amazing very sweet. And the food to die for.

One of the most extraordinary environments. I will return again and again, even if only for a meal.

Most relaxing vacation I've taken in the last ten years. Great service. Wonderful, friendly, knowledgeable exercise instructors. The perfect setting for any getaway.

Excellent service and great steak, it s worth paying the extra here. This is quality food and service

Had breakfast at the location, food was well made, and service was prompt and friendly!

Gorgeous hotel in a spectacular location, with very friendly and attentive service. However, it's a fancy, expensive hotel and as such has a tendency to nickel and dime you for various things. Still a lovely place.

Such a lovely place to stay with the gorgeous grounds and the amazing spa treatments. One of my favorite get aways!

Ojai Valley Inn is a beautiful, peaceful resort with the most helpful staff anywhere. Once you leave your craft you don't have top drive anywhere with a choice of restaurants and activities right there. They have vehicles beautiful ahead to hike and for girls a great course. The rooms are lovely though pricey. Can't walt to go back.

Very nice very clean and quiet. Staff was very helpful and pleasant. Rooms were well kept and were spacious. Worth the prices!

This is our yearly visit to the Ojai Valley Inn. This time, we were situated at the Casa Loma. The room was nice as usual so is the service. Everyone seems to be friendly and there is no complaint here.

This is the best day spa I ve ever been to. Get the pedicure. Seriously.

We really enjoyed staying at this place for 4 nights . Very quiet and beautiful place . Staff are very polite and professional. Food at all 3 restaurant were great . I played Golf twice and really enjoyed the beautiful and challenging course . I strongly recommend this place for couples who want to relax and get away from home for a few days

A very beautiful resort that is top notch all the way around. Quite and layed back with scenic views. A challenging golf course. Clean facilities and helpful friendly staff. Food is great on site.

Tucked away hidden resort in Ojai with high end service, views, food, spa, and ambiance. Deluxe spa services on site. Must see. Must experience.

Didn t stay there but ate dinner there 2 times and wife got a massage. Great place!

I stayed there for 4 days and I was blown away. They have an amazing property with so much to do in an amazing town that's so interesting. They have really nice rooms as well and so many amenities and activities for the day. They even have complementary bike rentals (with some room rates) and you can even take them into the town. This is definitely something you need to see!

Wonderful valet parking! The food was amazing! And friendly service! We will definitely be back!

The golf course is beautiful and spacious. We drove up in the morning and felt like we had the course to ourselves. It wasn't until the cart lady met us on the 12 hole that we finally came across someone. I would definitely recommend this course to anyone who likes a great quality golf outing.

Beautiful Scenery. 'Extreme Hospitality' among the staff at every level of service. Great place to unwind.

Very clean as well as great restaurants in the area.

Never been so relaxed... I didn t even notice the rain. No kids for the win!

We had a wonderful Thanksgiving buffet here. The food and service was outstanding.

Personally I would not spend that kind of money again. For the price of this place you can stay at a all inclusive somewhere else more exotic. The people were cool the food was 3 star. Actually boring.

I've visited many hotels in the U.S. and this is now my favorite hotel-resort-spa in the Country. They exceeded our expectations, from the moment we checked in to the time we left we were treated with high quality service, fantastic accommodations, rooms are very well appointed with extreme attention to design details, landscaping is just insanely perfect. Just be cautious when you visit as this place attracts a lot of families with kids during the holidays, good thing they have an adult-only pool and you don't really see the kids, but at night going to the restaurants it was a little overwhelming with so many kids jumping all over the place. Service is the best. Can't wait to go back there! Bravo!

Truly amazing, friendly, relaxed, on their game! I am an Ojai resident now because I was inspired to be one, mainly because of my enojyable times at the Ojai Valley Inn.

Excellent Hotel, with wonderful views and good service.

First time here we had a blast, food was delicious we loved the experience.

Awesome facility. Golf course is tricky. But the food at the pub is great!!

Great drinks, wonderful people, kids can run around....wonderful!

One of the best resorts/spas in the United States. Top rate golf course. The Ojai Valley Inn is first class in every aspect.