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Superb hotel that has kept the Balinese spirit whi...

Superb hotel that has kept the Balinese spirit while being modern and comfortable, Room clean and hotel have very large Garden all amenities complete very memorable holiday trip with family Thank you for hospitality Novotel Bali Benoa

lots of mosquitoes, when just come and occupy the ...

lots of mosquitoes, when just come and occupy the room: AC is not ready ... it turns out you have to call housekeeping to correct ... even though it's night and really sleepy ...

Sekurity is less friendly ... check in a long time...

Sekurity is less friendly ... check in a long time
if the place is really baguss. Room is not clean. There are various facilities that can be used which in other hotels do not exist
breakfast is very varied and tasty
the room has a comfortable balcony
spacious swimming pool

A good hotel for a vacation, a lot of room katagor...

A good hotel for a vacation, a lot of room katagory choices, we happen to stay in a family room, there is a bang bed for children there is a playstation, there are many delicious food variants there are 3 swimming pools, kid club, authentic buildings, the beach is very good, i really satisfied

One of the best resorts in Tanjung Benoa area. Han...

One of the best resorts in Tanjung Benoa area. Handle by International chain make this place special. Their service is beyond expectations. Their daily activities are amazing and up to date from yoga class, kids cooking class, canoe, massage lesson and many more. You can stay for the entire day from the beach area. Don't forget to taste the Balinese buffet dinner and Balinese massage! The tropical terrace room is one of my favorite rooms. But they have some villa with a private pool too which you can enjoy floating breakfast :)

UNHAPPY with the services. Changed 3 rooms yet the...

UNHAPPY with the services. Changed 3 rooms yet the ACs don't work. Fans run at turtle speed .And if u enjoy sleeping with lizards you must definitely give it a try.
Quite far from main city and the activities

Also , forgot to mention the absolute abnoxious stink lingering from the fans to top it up .

Good

A pretty good hotel with access to the beach. Comf...

A pretty good hotel with access to the beach. Comfortable, clean & elegant. Staff is friendly enough, helpful (providing a free first aid kit) with an abundant welcoming drink & compliment (milkshake / juice, fresh fruit slice, & personal cake). There is also a barong dance show that is quite interesting. Thank you

Hotel Novotel Bali Benoa is a resort that offers i...

Hotel Novotel Bali Benoa is a resort that offers impeccable service and all the essential facilities to pamper tourists who are on vacation in Bali Benoa. The location of this hotel is close to the beach, minimarkets and easily accessible by two-wheeled or four-wheeled vehicles. This hotel presents 2 lodging concepts with different views. The first concept presents a view facing the beach (Beach View) while the second concept presents the theme "Garden" (Garden View) where this concept hotel is separate from Jalan Benoa.
For facilities, each Beach View and Garden View have spacious rooms, clean and comfortable beds, free wifi, spacious bathrooms, and there is a swimming pool, but a large swimming pool is available at Beach View. Restaurant & Bar as well as breakfast, lunch or dinner are placed in the building in Beach View.
This place is great for holidays or office events in the form of gatherings or team building because the management prepares a team that will coordinate team building activities properly and regularly.

The ambience was nice - set on the beach and true ...

The ambience was nice - set on the beach and true balinese style. My wife ate the first night over from a late flight and the restaurants food was below average the ingredients used were not fresh. This was reflected consistently throughout. We purchased breakfast included - my wife asked for fresh pancakes after we arrived with30 min left of service and she recieved the pancakes completely raw in the middle. The standard of quality of Chefs is low. Its a nice ambience but food is overpriced and not nice at all. Expect to travel for dinner every night to eat something decent.

Overall Very nice and clean hotel.

Overall Very nice and clean hotel.

Our room and the services are fantastic.

We love the beach/sea area when its tide, its very clean and no big and jagged rocks or sea urchins, so we can swim or snorkeling without any fear of passing boat or wounded by rocks or the sea urchins....

But we have some minor complain..

1. The cold water flow for the bathtub is very small compared to the hot water, so it takes rather long times to fill the bathtub with the comfortable temperature.

2. The small retractable pipe for cleaning in the bidet toilet seats are not working, so the water flow did not reach the intended area that needs to be cleaned.

3. When we arrived, the inside of the fridge is little warm, even though the thermostat indicator set to very minimum temperature.

Then we notice that the back and side of the refrigerator storage needs to have an opening so the heat from the exhaust compressor could be blown out therefore it will make the refrigerator working optimally.

4. The HDMI input at the TV is not working.

That's all we have notice when staying at the hotel.

Best regards
Ferdy Arthanto

Wonderful place, very nice in detail and clean. Ex...

Wonderful place, very nice in detail and clean. Excellent breakfast, varied and plentiful, one of the best restaurants in bali! The spa is a must try.
What makes this place unforgettable is the staff that are always very kind, smiling, helpful and friendly. The hotel offers a convenient and well-organized ion excursion service!
All perfect!

Stayed here a week and was a nice place to stay. U...

Stayed here a week and was a nice place to stay. Usual good Bali service and access to a nice beach. Good selection of restaurants and services on the street. Its also a central location in Bali.

We were return to this hotel for our second visit....

We were return to this hotel for our second visit. We were back for their best hospitality of the staff. The hotel is old but well maintained and you can count on their cleanliness. I have arranged special birthday set up upon arrival for my wife's birthday and it was fantastic!! Special Thanks to Ibu Maya the Assistant Front Office Manager and Ibu Yuni the reservation staff for the birthday arrangement.
we have been to the pool and we were looked after by Pak Suarya. we were well informed by him about the facilities of the hotel.
the breakfast also is the best and have a good taste.
love this hotel and would like to comeback again!

Good

When in Benoa we will always stay in this hotel. W...

When in Benoa we will always stay in this hotel. We stayed there several times already in a villa and in beach cabana and were more than satisfied by the rooms, food quality and the friendly and helpful service.

the room is spacious for a small family, clean and...

the room is spacious for a small family, clean and tidy, the children's room is separated from the parents, there is a video. games with kids, the cukuo is good in the rooms and hotel areas, the food is delicious and varied

a perfect holiday!!! my family really loved the pl...

a perfect holiday!!! my family really loved the place, either in kuta so busy and crowded but here you still can feel peaceful journey ever, my lovely daughter really loved your kids club and join the balinese dance lesson what a great experience, food is delicious with different theme buffet everyday. room is large with small bath up inside.highly recommend it

Good

Honestly, the experience at Novotel Bali Benoa was...

Honestly, the experience at Novotel Bali Benoa was very good, because we had a staycation to celebrate my sister's birthday and we got a surprise cake from Novotel., Thank you.. then We were welcomed by a receptionist named Mbak Midi, she was very friendly and humble, she helped all the check in process and we arrived at the villa all clean and nice..she's the best. but my advice is..to check the mosquito net above the bed near the aircon, there is a lot of dust..so my family and i sneeze many times at night. but overall very good we will come back again.

nice

The hotel is great. Nice to stay here. Great servi...

The hotel is great. Nice to stay here. Great service at affordable prices. Access to tourist sites is also near ... good morning food. The swimming pool is also good. Clean .. Children like to play water in the pool. The hotel wifi is also good. Comfortable and clean. Many Caucasians are here.

Are now for the second time in this hotel. I can o...

Are now for the second time in this hotel. I can only warmly recommend it. The hotel offers a high standard and is clearly one step ahead of comparable hotels in Europe. Only in terms of service and friendliness of the staff. We have let ourselves be pampered for the entire 6 weeks and unfortunately we will soon be going back home very relaxed. I personally cannot understand the reviews of some of them here. Sometimes I ask myself whether they have visited the same hotel we are currently in. Of course, small repairs have to be made, but every larger hotel complex has that too. But this is whining at a very high level. The things that we noticed in our room were dealt with by a short message at the front desk. The complex has 3 pools and a private beach section facing the ocean and has a Balinese flair. A rich breakfast with various delicacies from different regions of the world is also offered. The location is also acceptable. There are numerous restaurants and bars in the street to end the evening comfortably. You can also treat yourself to two cocktails after work on the beach and in the hotel's own bar. We definitely recommend the system to others. Thank you for the nice and relaxing stay.

Our favorite hotel in Bali. Suitable for families....

Our favorite hotel in Bali. Suitable for families. Prefer the Beach Wing that avoids crossing the road. Thanks to Camille for taking care of us.
Only regret: always a bit slow when handing over the keys and the rules.

The staff is really nice.

The staff is really nice.
Very clean and comfortable room, and very recommended for our holiday with family

We have always been fast, friendly and well advise...

We have always been fast, friendly and well advised when we need it. The housekeeping staff Swari at the hotel were so nice and greeted us every time. The room was cleaned every day and we had a fantastic stay there.

Good