The rooms are nice and clean, the bathrooms have bathtubs, we have family rooms, they are quite big and the building is very typical, the food is also tasty and varied, it is a good hotel for a vacation.
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Perfect resort in perfect location if you want to stay away from the hustle bustle of Seminyak area. The resort was amazing. Stayed there last week and I couldn t complain! The room was spacious with international amenities, great staff! Very attentive and personalized service, excellent food at the restaurant. And did I mention the swimming pools? My kids went crazily happy in the pools, while i was lounging with great cocktails. Overall it was a great stay, great value for money and super awesome for family. I would definitely go back!
Quiet hotel ... spacious room lmyn equipped with a spacious terrace too ... there are 3 swimming pools here and don't worry if one of them is full of white sunbathing ... maybe because most of the people stay in the western breakfast menu is less varied with the menu local
a pretty good hotel, the rooms are big enough for a family, we get rooms with separate children's rooms, the rooms are clean, neat, the bathrooms are big enough and clean, there are bathups for the main rooms, the overall is quite satisfactory, the facilities are quite a lot for kids, the staff are friendly, internet is also pretty good (standard)
Absolutely wonderful hotel! Incredible service and staff! We had a second week booked to stay elsewhere but cancelled that and changed our reservation to stay here an extra week! Cannot recommend enough.
Big thank you to; Suarya (assistant sport & recriation), ketut & asni (reception), ani (waitress), kadek dwi (trainee), Nita (waffle counter) and all the other staff at the Novotel Bali Benoa who helped make our time in Bali so memorable!
Beautiful beachfront hotel with comfortable beds, soft premium sheets, freestanding bathtub and a separate shower. Beach features relaxing cabanas and sack chairs perfect for watching sunset over the shore. Beach bar offers selection of healthy vegan cocktails along with alcoholic beverages.
Gorgeous resort on the beach with 3 pools, 2 restaurants, friendly and helpful staff and excellent packages. Set in quiet Benoa this is a great way to be away from the hustle of bigger towns. Rooms are modern and western hotel styled. Nightly themed dinners & entertainment.
A very clean room with complete bath room facilities, arranged in a garden with a neat garden, a quick check-in and check-out process, a large selection of bfakfadt
Not my best experience in Bali. 1. They ran out of water right on my check out date. The staff said it's due to the packed guests so the water pump jammed, but they handled this situation profesionally. They gave me 2 gallons of water, and in 30mins their engineer had done fixing the water pump issue. Actually it's not a big deal if you're not in a rush of need for water to bath etc. 2. The drainage in the bathroom also jammed so they sent an engineer to fix it and it works fine after that. Above that everything went fine
A hotel for those who wish to spoil their vacation. 0. The room is shabby and dirty. Poor cleaning. 1. Ants, beetles - in bed, in food ... everywhere. They refused to change the number. 2. Toilet - the smell cannot be conveyed. 3. Breakfast - according to the idea until 11:00. However, at 10 am the guys turn down the shop. 4. Staff - English? Yes, why do they need it. The staff is not competent, see point 5. 5. When checking in, we were promised one dinner at a restaurant from the hotel. They asked what kind of food we like, everyone noted. On the day when we came to dinner, we were seated at the table, we ordered. Already when we started eating, a hotel employee came up to us and said that there was an error during check-in and we were not entitled to food. All this happened loudly enough. We had to leave food and leave the restaurant. It was not very pleasant. A friend of mine offered payment, but was refused and asked to leave the table. They did not have a book of complaints. For the inconvenience we were offered, ATTENTION: a discount on alcohol. It was not very pleasant. I would like to go home as soon as possible :( This is how you work all year, like a horse. You work helping people ... you save up for vacation. And here is the attitude :(
Love the swimming pool and their garden so much. Love it too chillin when the sunset and their sitting area is so comfy and the view was stunning. Their gazebo is suitable for family and their room is nice. The staff is helping us much too!
the hotel is nice, the feel of Balinya is very thick, the staff is friendly, the hotel facilities are good, the rooms are clean and spacious, and the rooms contain porches / patios
Novotel Bali Benoa, the service is friendly and kind ... The facilities are also good ... the rooms are clean ... And every time I meet the staff ... The staff are friendly and smiley
Location in Tanjung Benoa, own sea access, spacious rooms, there is a bathtub, clean, terrace, large swimming pool, there is a pool for children, jacuzzi .. Nice hotel
The place is nice and beautiful, well maintained. Friendly and very helpful service, especially when checking in, Mas at the reception helping us to get a room according to our needs and comfort while resting .. Thank you, Mas .. Thank you Novotel .. Always success ..
The place is quiet and comfortable and clean, the beds are spacious, the pool has three facilities for children, there is also a neat garden, the bathrooms are clean, and there is a private bath up
The setting is nice, for those seeking a quiet and romantic place. My advice is to choose the rooms on the beach, because the hotel is divided into two parts by a road a bit noisy especially in the evening. Other than that everything is perfect! To recommend without hesitation .
Memories of assignments at novotel benoa bali. Even though it's only 3 weeks here, there are many positive impressions. While on Tanjung Benoa, I felt myself enjoying a quiet atmosphere that was not found on the island of Java. Besides that, there are free rooms for one night.
Excellent service, everyone was extremely helpful. Rooms were spotless and decorated to a high standard. Clean bedroom and bathroom, thankful to room attendant man mega, he very helpful and friendly.
A good hotel for a vacation with the family many activities for children, a clean beach with 3 swimming pools, check-in and check-out process smoothly, clean rooms complete bath room facilities, breakfast many choices all staff at each outlet very friendly
We had a fantastic time. All staff were extremely friendly and helpful .Our stay was made particularly enjoyable by the exceptional service of the following staff members Subayanti. The hotel room was always clean and tidy and all our requests for transport was met in an efficient and timely manner. We loved the cold drink and towels on arrival. We thought it was a lovely touch. We look forward to another stay at the Novotel Bali Benoa.
Very nice hotel, good pools and restaurants. The only negative point is the lack of flexibility of the staff. Being a gold member I couldn't get my points not my benefits just because the booking was made by a local agency. This was disappointing
very nice resort in this area, never forgotten memories, the bedroom was clean, bathroom also good, we has nice bathtub at our room, nice garden too, the pool was fantastic.
really liked staying here, the hotel was good, the room was clean, the bathroom was quite clean, thank you housekeeper Mr. Mega who cleaned our room, see you next time we will come back here
Hotel very calm and soothing. The staff is very attentive to all requests. The breakfast is very varied (sweet and salty) and changes regularly. The rooms are very nice and spacious, bedding comfortable and clean however the bathroom is worn and smell of moisture present. Still remains an excellent value for money
I stayed here with my wife for 2 nights and we all enjoyed our stay. The room was clean with a very comfortable bed and great a/c. We opted for the standard garden veiw room wich if we were to go again we would probably book the beach side room as they look a bit nicer and closer to the restaurant and beach. The staff were very friendly and very helpful, the only down sides i personally found was the wifi was too slow for me which didn't really matter as i use a local sim card. All in all a very clean and friendly environment and would definitely stay there again.
Hotel is divided into two although parking is not extensive but the atmosphere of the hotel is very convenient for the family, especially the children there are kids club with a lot of variety program For children bed spacious and comfortable her garden very neatly arranged and beautiful, variations spa menu is very diverse, very recommendation for family
second time stay in novotel benoa and we are really treat as a loyal customer being a member original booking in deluxe room and as gold member we got an upgrade to tropical terrace, thematic buffet dinner with different entertainment every night make our trip be more meaningful and memorable, room is comfort nice and clean, ease access to the beach however the spa offer is quite expensive in the street
We booked through the Novotel for our two-week vacation (were also somewhere else in between). The hotel is very nicely divided, great main building and of course designed. It's not a cluttered giant house, everything is open and inviting. The staff is extremely friendly and attentive, they are constantly being polished and tidied up. The main pool sparkling clean, you get everything possible, be it for example if you have fruit or the like. takes from breakfast or needs a parasol or towels, sunscreen etc. The security guards, who ensure the way across the street, were always extremely friendly and polite, including those who stayed in the hotel to make you feel good. The rooms were nice and clean too. We would definitely come back and recommend the Novotel! Very children and family-friendly !!
However, there are small negative points from our side: The smaller pool with the bar was very, very dirty, the water was pretty disgusting. The edges should also be cleaned urgently.
The prices. These were very high, so we always went out to eat and drink. Unfortunately, these were mostly twice as high as German prices and sometimes 4x as high compared to the prices outside.