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f
4 years ago

Nice & clean but the old seats got to go they all...

Nice & clean but the old seats got to go they all have armrest i had to wait from 5am to 8am for a connecting fight needed a nap so i sleeped on floor. (should) have seats for tried people who can take nap if they need it

D
4 years ago

I am disgusted with this airport don't have enough...

I am disgusted with this airport don't have enough employees waiting on ground crew to push plane in waiting 45 mins going to miss a connection flight a lot of unhappy people sitting in this airport

D
4 years ago

CVG is going back to life. However I can t underst...

CVG is going back to life. However I can t understand why they make it hard on people, the parking process is truly ridiculous. Good luck finding a spot last time I found an old lady who backed up on my truck. The exit and the payment system is truly unbelievable people leave with speed then they have to press brake to the metal trying to stop so they can make payments. I think the parking system is owned by a privet company since the airport management failed many times in keeping operations, however that doesn t give them the right to be rude during check out.
The TSA management and individuals sometimes Ok and other days seem to be mad. Less than enetry level with no respect last time I saw them screaming. And the old gentleman told them he can t see.

B
4 years ago

American airlines has some of the worst service ar...

American airlines has some of the worst service around, missed all flights from cvg to fort lauderdale and refused to get me on other flight's to get back home
12 hours stuck in cvg then in charlotte overnight with no clothes

W
4 years ago

Had a layover here for a few hours. It was clean, ...

Had a layover here for a few hours. It was clean, plenty of charging stations, but not a lot going on. Staff was nice, could probably use a few more tv monitors in the concourses. We had about 3 or 4 gates worth of people huddled around one tv trying to get Irma updates. Not terrible, just not wonderful.

T
4 years ago

I told our daughter who is flying for the first ti...

I told our daughter who is flying for the first time that the staff will be helpful especially if it is your first time flying. Not. Rude check-in around 9:30 a.m. Rude TSA Agent between 10:45 to 11:10. I am sorry our daughter had to experience that. Columbus and Dayton airports are more professional and courteous.

r
4 years ago

Water fountains in concourse A have no pressure an...

Water fountains in concourse A have no pressure and the water tastes SO BAD it's undrinkable. Possibly to encourage to spend money on overpriced airport drinks? It's 2018, they should have water bottle fillers installed near restrooms.

E
4 years ago

Worst customer service ever at an airport! We arri...

Worst customer service ever at an airport! We arrived 2 hours before our departure time and still missed our flight! We parked in long term parking, sat in our car for 40min before someone came to pick us up( it was storming outside) we asked why we were waiting so long? And we were told that it was due to people calling off work and that they were down 6 employees...if we would ve known it was going to take this long we would ve parked somewhere else... finally made it to the airport baggage check only to be directed to the wrong ticket counter, sat in that Line for another hour only to be told that our line is the one at the other end...at that point our flight was boarding... and we were not the only ones who missed it due to the same mistake!! The ticket agents were not helpful at all!! The only one that was helpful was Will from southwest who thankfully got us a flight out tomorrow from Indianapolis..so thank you Will soo much if u read this!! But it was just like o well sucks to be you attitude from the other employees... I would think that if other people were having the same problem that they would make an announcement as to which counter you should be at! cost us an extra 900.00 for the flight, 150.00 for a one way rental car because our returning flight is to cvg, 120.00 for hotel, and we lost a day of vacation!

#
4 years ago

The people are nice enough. It's quiet for a Sunda...

The people are nice enough. It's quiet for a Sunday. Given this backwards level of Southern society, it's impressive. Everything looks clean.
Food options are limited to mostly junk food. Food orders are never correct in the most obvious ways: PBJ on a bagel without the reconfirmed PB. No REAL "veggie cream cheese", just cheap dairy products.

M
4 years ago

Small regional airport, clearly arranged with rela...

Small regional airport, clearly arranged with relatively short distances, easy to reach and good connections to travel on from there. Unfortunately, no car rental directly in the terminal, but the shuttle bus was fast and reliable on arrival and departure.

J
4 years ago

You travel quite a bit to get from parking to secu...

You travel quite a bit to get from parking to security to your gate. Not good for last-minute dash to airport; arrive early! Once you're at your gate, the walkways are spacious with plenty of shops, comfortable seating and charging stations. Food options are spread out, but decent.

P
4 years ago

More

D
4 years ago

While the airport in general seems to be run prett...

While the airport in general seems to be run pretty well and had not issues it is the baggage claim area that is messed up. 1st Signage to and in the baggage area is poorly designed, ill placed, hard to read and understand, and non helpful, 2nd the time frame to get your luggage is horrible--it took almost 45 minutes to receive luggage on a late evening flight. After multiple inquiries but multiple guest they found that their was a issue with the chute the luggage travels though. I understand breakdowns and issues arise but when it is not discovered until repeatedly inquiries by people waiting for their luggage. This shows their lack of care or interest in the customer. Multiple airport staff walked by or looked at the group of us waiting without doing anything.
So word to the wise DO NOT CHECK luggage that you will need to pick up at CVG airport and if you MUST then expect to add an additional hour to your pick up time.

N
4 years ago

They are doimg construction and its really difficu...

They are doimg construction and its really difficult on where to go to pick people up. There is one sign for arrivals and that's it. They made 2 lanes to wait for your loved one but if you are in the lane closet to the building you can't get out until someone moves. Too much going on.

N
4 years ago

CVG is a great airport! Cheap flights, very clean,...

CVG is a great airport! Cheap flights, very clean, and was so simple getting around. The employees were so nice and I loved how they have Sam Adams Pubs in the terminals. I ll defin continue to fly in and out of CVG!

C
4 years ago

I love this airport. Tons of food options, and to...

I love this airport. Tons of food options, and tons of different shops. An airport has to be big, to accodamate all the big planes! I love the trams to take you to the different wings and the moving walk ways, just people would walk on them and not just stand, it is not meant to be just stood one, clearly states that it is a moving WALK way. But I love this airport!

S
4 years ago

This is a perfect size airport. Has plenty of comp...

This is a perfect size airport. Has plenty of competively price flight choices. Since it is growing so fast, parking is getting tight, but they are building now. Clean, well lighted terminals with a good number of both fast food and middle of the road restaurants (Outback, Max & Erma's, etc ). Easy airport to get some steps in before your flight.

L
4 years ago

The airport has amazing flight prices which is why...

The airport has amazing flight prices which is why I decided to purchase a flight for a third party to fly into and out of this airport. The only real issue I had was finding arrival and departure flights. Signs are very confusing and not very helpful.

p
4 years ago

Was going to South Carolina for a vacation because...

Was going to South Carolina for a vacation because they had things open and Governor dewine is very slow at opening things there's nothing to do in Ohio right now so anyway I would give CVG at 5 TSA was very quick the plane was on time there was social distancing the middle seat was empty they alternated rose on the plane so it was a great flight the flight attendants were very nice and professional the flight back was also on Allegiant from the Myrtle Beach Airport and they were also very nice but maybe I'm prejudiced I'd like the CVG flight attendants the best

E
4 years ago

* Most expensive airport in the U.S.

* Most expensive airport in the U.S.

* Few direct flights to anywhere.

* Terrible terminal layout.

* Many miles from the city it serves in another state

+ Plus all the other problems of most other airports (parking, etc.)

J
4 years ago

This is a better than average place to fly through...

This is a better than average place to fly through. The airport is fairly small, and easy to navigate. However, this does limit the food choices that are available. It also means that the airport can get over-crowded at times. When that does occur, it can be a little annoying. That is my only issue with this airport. Otherwise, it is a great place to travel through.

near Cincinnati airport in northern KY

near Cincinnati airport in northern KY

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