Nautilus Insurance Company Review

Terrible company, I had a 1 year renters general liability policy, for the building owner. I paid double what I used to pay another insurance for the same coverage. After the policy was complete and the Farmers insurance agent wanted to renew the policy again, Nautilus sends me a general liability audit. demanding my financial records. type of ownership pay roll information certificate of insurance for sub contractors 1099 summary report cash disbursement journal or check register general ledger quick books etc..amount by classification ?? sales journal income statement & profit & loss statement sales tax reports sales & use tax reports contact information. All a Amendment of premium conditions states the named insured must keep records they need for premium computation and copies shall need to be requested at such times as they request. HA HA HA . All my life one way or the other insurance companies have screwed me out of money. After the fact they are trying to negotiate more premiums. Stand in line My credit sucks and I do not pay thieves.send me to collections i don not give a fXXXX

The worst insurance company I ever ever deal with. Never go with them.who ever gave them 5 star must be their employee No one can give them 5 star rating. Give some other company couple thousand more but avoid this company.

Frauds!!! They cancelled my Business insurance policy without telling me. They said they were trying to do a routine inspection on my business and couldn t reach me. NONCOMPLIANCE they said. I called them back several times before it was cancelled and no one answered. They sent a certified letter to the WRONG ADDRESS and USPS tracking said it was returned to sender (them). They address they sent it to didn t even exist! No one told me my business insurance was cancelled in JULY and now it s almost OCTOBER!! Furthermore, they are STILL illegally taking money out of my account. My agent, ROBERT MYERS INSURANCE in Lakewood, Ohio, said, It s not our job to tell you your insurance is cancelled! I m a small business doing the best I know how and this insurance company is so large that I ve had to hire a lawyer. I hired a good one. Their firm is going after them for several things. As a construction company, I have to prove that I had insurance during those months.

Such a wonderful group of people. The absolute best job I have ever had

Unprofessional claim handlers.. yell on the phone, talk down to you, drag claims out, send unqualified people to your home to evaluate damages, and poor at calling back. If you get a person named Shannon Beckett as a claim handler...hang it up and get a lawyer. Nothing but ignorant verbatim spews from this individuals mouth.

For the amount of intentional word spinning this company is engaged in, doctorates should be awarded in bull$h!t.

Terrible customer service. It was like I was bothering them

I am in the midst of dealing with this insurance "Company" for damages resulting from a nightmare delivery from Fidelitone/Dog Deli on a NordicTrack from Icon Fitness. I should have read these reviews sooner and saved my time and energy! Obviously this company drags their feet on claims and underpays from what I gather....unfortunately I keep getting the run around from Amanda DeCicco that she "cannot reach the insured". She has now resulted to victim blaming and making it seem like the $10k worth of damage to my house is my fault or not factual?! I recommend getting a lawyer involved as others have had to do it seems and now I will be forced to do!

This is the worst insurance company EVER. They DO NOT have any sense of urgency. The people that work for them are inept. It takes about 2 weeks for them to even generate a basic COI. Whoever runs this business should be complete ashamed of it. Unprofessional. WILL BE TERMINATING OUR CONTRACT WITH THEM SINCE THEY DO NOT GIVE A DAMN!!!!!

Stay far away from this company. They drag to pay claims.

The staff is very racist. I was selected for Face to face interviews because I elaborated really well on my skills and experience during a combination of 1 hour 30 minutes phone interviews.

After the face to face interview with 8 Caucasians from different gender, age, and national origin, I wasn't selected for the position even though I elaborated well again on my skills and experience. Their remarks was that I didn't elaborate enough on my skills and experience.

Overpriced and worthless customer service. Seek other insurers.

Absolutely horrible company run by a group of thimble brains.

Terrible company that drags their feet come time to pay claims. Have sent requested files multiple times (via fax and email) yet they never receive them. 8 months later I'm still waiting. About to retain counsel and pursue litigation because i'm tired of waiting and tired of the run around games.

Very negative experience with Nautilus Insurance of Scottsdale, Arizona. We had a policy with them which was paid in full. They then decided to audit us and charged us an exorbitant amount of extra money. They didn't care about the papers we presented to them.

In my opinion, Nautilus Insurance of Scottsdale, Arizona didn't care about us at all, or that we were customers. They seemed to just want more money.

If I could give them zero stars I would. So far in our experience this company and their insurance claim process has been excruciating. After the adjuster came out in December it took another 3 weeks of me leaving voicemails with the claims handler and then emailing to get an initial estimate of damages - This was in December - It is now April. The claims handler is avoiding my emails, telling me I've refused their offer - which is completely false as her prior email said she was adjusting the offer and then never sent me anything. She now will not respond to my email saying she is sending me a letter but refusing to email me a copy of the letter after I requested a copy be emailed 3 times - I do not want to wait for a letter that was probably never mailed. Very negative experience so far, proof of damage caused by subcontractor and they are continuing to deny portions of claim and ignoring emails requesting clarification and answers to questions. They emailed a letter stating that if I take their offer I waive my right to recover unseen damages found during repairs-I deal with claims often in my line of work - always leave the door open for supplemental claims in the event additional damages are found-for them to require this to issue payment is asinine. I went to their main website to get the names of key officers and have now been copying them on my email requests - still nothing, which just proves to me that the company is difficult as a whole. Maybe another poor review-there seems to be many-will get their attention. Look at the google reviews - 5 of the 7 "5 star" reviews are locals and they left NO comment on why they gave a "5 star" review! Ha! I do not recommend insuring your business through them, in the unfortunate event your client may need to file a claim....well - you will lose the client and word of mouth gets around fast.

My experience is that they used an audit of our policy to get more money out of us. They didn't want to hear my explanation as to why their audit was incorrect. The woman assigned to the case was just rude, like a nasty collection agent. Keep in mind this is an insurance company that we gave a lot of money to and never had any claims. But they treated us like utter garbage. When I disputed their figures, they just sent it to a collection attorney, outside of their company, and I feel like I subsequently was extorted into paying money we did not owe. I would give them the lowest recommendation possible.