Microsoft Nederland Reviews

I need to talk to somebody by the phhone and all im told is to go online and do it with a AI chat... typical dutch way of handling things..

Why are the opening times that we find of the company itself and not those of the online support? It is very difficult to ask my neighbor during office hours if he comes to help, if he does not want to be a burden! And then it can come, and then your support is not online. We don't live in a time of 24/7 support. I have to get to my mail!

They don't even answer the phone properly, and that for a multinational ...

Beware of getting a subscription with them. Service desk of support to cancel a subscription can not be found and they keep on going.

Prefer not to have a single star! You cannot be helped personally. Phone number. First Dutch and then they switch to English. BUT YOU WON'T GET THEM ON THE LINE! You are referred to the site. Seek and you will not find your help. Yes via email. But had lost my password. Nowhere to find help for that! Very Complicated! Way too complicated !! In a word WORTHLESS

This location is temporarily off limits due to remodeling. Open again in October 2018. That is, if the planning does not shift

Not reachable, only tapes that you do not understand because I am deaf

Great office and good atmosphere. Modern design, spacious and welcoming with drinks near the entrance and good sofa's. Upstairs are new products shown.

I have a problem with my microsoft account, I called 4 times for that. the last time was told it was checked and that he would like to come up with an answer, because I have waited over 20 minutes and then was suspended. this is no way to deal with customers. I hope to get in touch with this. I spent almost an hour on this and am not a step further

They have a really bad service. We need help with our Microsoft Account that we paid, and all time we call the Dutch Office number waiting for a Dutch people support, they send us to Indian Call center who dont speak Dutch and even not a good English, so we cant understand them.
Its impossible to contact with Dutch support and we cant solve our issue.

My Microsoft account suddenly blocked. After sending the form in response after 4 days !! instead of blockage within 24 hours, they could not verify who I was resubmitted and ZERO response since 8 days ago. Tried by phone, but that is COMPLETELY impossible. you end up in a loop and you get to speak to NO ONE. What is special is that when you call the sale you get to speak to someone within 1 minute, who then connects you to the telephone LOOP where you don't get to speak to anyone. WHAT A MOLOCH FROM A COMPANY !!! Pay 99 every year for something I can't reach anymore. They also give no reason why your account is blocked except weird activities without explaining what weird activities. So I pay 99 for Jan with the short surname. Try to get my account free for almost 2 weeks now MICROSOFT GVD GVD YOUR WORK AND HELP YOUR CUSTOMERS !!!!!!

The restaurant is full of mais
Food disgusting
We told the manager that salade was full of sand and insects and he answer" if you dont like here you can go outside to the mac"
Im wonder how this person can work as a manager
We will report what is happened to the chief department of microsoft

We had an interesting meeting where we were told about the company and their impact on the world. Impressive. Lovely interior in the office.

need bread need time that microsoft netherlands also go along with the american lifestyle, more and more stores are open on sunday but dutch pc support? ho .. choose it yourself or try america where the poepie duk is.

please also put the dutch support to work during the week because I am without a pc when I restart because windows has completely screwed me up

Excellent accessible location 10 minutes walk from Schiphol station.

Difficult parking ...
But nice location, love thoughtful office concepts

when you ask if there is someone working who speaks decent Dutch so that you can understand what needs to be done to connect the internet, he will be popped over and over again !! SMELLY TUIG !!!!!

2 years after purchasing office and onedrive for business, Microsoft Onedrive gives an error message Microsoft cannot solve:

HRESULT: 0x80004005
Assert tag: 0x016d6bf8

I strongly disrecommend Microsoft for Microsoft Onedrive.

Within two days I spoke (asking for help) 19 their employees. Total time conversations (switching caller, cutting off the conversation etc) it exceeded five hours !!! I got about 15 e-mail from them, allegedly a helpful link, and nothing ...

The second day I do not use e-mail outlook, which I do not blame !!! Unprofessional service, service speaking little English, very unreliable service !!!

I bury all contact with them.

Where 'the modern workspace' is now already up for renewal.
Because they were pretty much the first embracing the concept.

Interesting and practically furnished building. An idea can work and meet here on the 1st floor.

Nice open offices in the centre of the business district near Amsterdam Schiphol airport. First floor open to all, with a Nice coffee bar at the centre, and really cool meeting rooms. Several other floors are restricted to employees or guests . 1 meeting room has a huge screen of 25m which is really Nice to do awesome keynote presentations.

Maybe more hours to work so customers can fix their problems and better bots

workshop day, taken care of down to the last detail. compliments

At this time, I thought it best not to visit the store, but to buy my products online from Microsoft.com.
Can not recommend that to others. The website and service behind it are extremely customer-unfriendly.
The paid money is immediately debited, but the purchase cannot be found online in your account and there is no communication or confirmation email from Microsoft.
After 1.5 hours of being sent from pillar to post via automatic chat boxes and busy phone lines, I was told that purchases have a processing time of 24 to 48 hours!
Something that is not mentioned anywhere on the website. It is therefore not possible to use your product immediately.
How do you find out? In any case, not via a simple email after your purchase.

Can t even properly cancel preordered items within the Microsoft store.

A warm welcome, good facilities and an excellent lunch at the Office 365 knowledge sharing meeting of saMBO-ICT.

VERY BAD OFFICE SUPPORT, THEY DISCONNECT YOU IF THEY DON'T WANT TO HELP YOU!!!

saddest customer service you can imagine. i am entitled to all my files and utilities stored through microsoft's system. you can even better talk to a wall than use their "customer service"

Too bad that the software and online services from Microsoft always just do not work. In any case, we are now moving to Google and Chromebooks and that does work.

Air, clear, eco-friendly, spacious and with silence and meditation room.

Apart from the fact that Microsoft products make life a lot easier, you will be helped well, professionally and in a friendly way.

very nice office building with good and knowledgeable staff

Disgustingly I hang on the phone for 2 hours with that ear-racking elevator music nobody on the line to be ashamed this company no wonder they go down 0 stars not even worthy to call themselves a company

What an office! It's like from the future. The staff is very nice and everything breathes accessibility.

Good and interesting presentation from Ettu, partner of Microsoft, Customer Immerse Experimence Office 365

Headquarters in the Netherlands for my favorite cloud environment. Can't help it, you stay on that blue cloud ..

Very nice place, always something nice to see and the latest technology

1 star for a bizarre bad company .. Thanks microsoft for all frustration's!

Good and interesting seminars with a more than excellent lunch!

Super nice modern building with lovely People. Must visit if you get the chance.

My account has been blocked. No one at Microsoft who can or wants to unblock it. Customer service difficult to reach. Paid 99 euros for office 365 with 1TB cloud storage.
Lost all my files and photos due to blocking.
However, according to the law, I am entitled to access my files.
Golden advice: do not take cloud storage with Microsoft, unless you would like to lose all your photos and files.

Nice company interior looks great. You can charge your Electric car here.

Backward telephone service, from hanging out of nowhere to not wanting to explain things that I do not understand and also to respond in an angry tone when something is wrong that is explained to me. Adam is what I had on the phone, least friendly service I have ever had, why does such a large company hire such mentally disabled people?

Great place for our training. Excellent good served

Particularly bad OneDrive, not even worth mentioning it. Have now gone to a provider that does have a working system.

Beautiful office with beautiful spaces where you can have good meetings or attend presentations.

My account has been blocked for no reason! The customer service cannot do anything for you except refer you to a form to fill out, which will not be responded to.

Easy to reach. Parked my car in their own parking lot. The restaurant was a bit expensive though.

The new office looks good! Friendly staff and training are well taken care of.

I have been helped very well. super fast and safe service. the satisfaction rating over the phone does not work properly ... dar by I have not been able to do well enough.
My compliments to the employee who helped me so well.

I call the toll-free number because I have a new motherboard and therefore my Windows 10 license no longer works. Then I get an answering machine on the line that says: there is a code under this number. but I just found the number on Google and there is therefore no code.

then the number for immediate assistance costs 0.50 per minute

customer service is bar bad.
they don't even try to help and they just hang up when it gets too difficult for them.

Microsoft is doing something about this.

Worst support desk ever. All calls are rerouted to the helpdesk in India. The people picking up there are friendly, but their only task is to connect and there is where it goes wrong... you either stay on the phone for 20 minutes without getting to speak to someone or you get the voice message telling you that the office is closed even when calling at business hours. Big disgrace and very disappointing for a huge MS products fan.

Very limited customer service options for people who are not good with Microsoft and all those security notifications and options. You are only '' addressed '' by automated programs and the customer service number leads you to the website.

All in all a sad intention for people who are experiencing problems. I recommend using a service with better customer service capabilities because if something goes wrong here and you are elderly, you can shake it.

Remains nice to see what developments there are to make working (together) easier.

Nice building with the latest technology, Internet of Things.