At this time, I thought it best not to visit the s...

At this time, I thought it best not to visit the store, but to buy my products online from Microsoft.com.
Can not recommend that to others. The website and service behind it are extremely customer-unfriendly.
The paid money is immediately debited, but the purchase cannot be found online in your account and there is no communication or confirmation email from Microsoft.
After 1.5 hours of being sent from pillar to post via automatic chat boxes and busy phone lines, I was told that purchases have a processing time of 24 to 48 hours!
Something that is not mentioned anywhere on the website. It is therefore not possible to use your product immediately.
How do you find out? In any case, not via a simple email after your purchase.