Media Markt Reviews

Unfortunately I had a bad experience today. I tell the employee which equipment (one that is also on display) I need an antenna cable and find out at home that I have received a wrong one. My enthusiasm is limited.

Truly a beautiful place very crowded and full of interesting shops, unfortunately the cost of parking. Pretty expensive

I have been waiting for online pick-up for 20 minutes.

Just incapable. As soon as an action begins no one knows what to do there, after hours of waiting and failure of Media Markt has still come to an agreement, let alone the concession of Media Markt. Here the boss should invite his coworkers instead of a coffee, to a customer-oriented training, which is urgently needed here. Employees do not even know what a sales contract is.
Never experienced such an underground service, we passed the matter on to our lawyer. For us again !!!

Customer service (telephone) at Mediamarkt zero, market demand not possible, reservation not possible
Description Scope of delivery deviates from the manufacturer .... In the market could be helped ... At Saturn that works better with regard to telephone information and reservation

Der Verkauf vom Samsung schnell und unkompliziert
Leider ist der angepriesene Service zur Aufbringung einer Schutzfolie miserabel.
Angeboten wird der Service: Aufbringen einer Folie 20
Was einem nicht gesagt wird, dass man vorher eine Folie erwerben muss! KOSTENFALLE!!


MediaMarkt im Allgemeinen gerne wieder. Kundenservice NIE wieder!

unprofessional, unfriendly seller at the wireless router department! Seller looks annoyed, listless and very unhealthy!

whatever man needs is stock but must order man online and wait 2 days to pick up

The selection is okay but the adviser was very rude and wanted to sell something new when returning to an explanation of why I'm giving it back. And would be really rude. I only order online since the electronics.

Very well advised. Now I have home theater (samsung 75q75r) at home and am super excited

So I often had to exchange something and everyone knows the hurdles that have to be overcome. Long wait, explain, then send in and wait again. Today at the Media Markt it was easy and after 10 minutes I was standing there with a new shredder. That was really good service and still a very friendly staff who also understood spas. Thank you very much Media Markt

I think you will find what you are looking for unproblematic. Therefore Top

Depending on the amount of patience is encouraged, if you need advice. But choice is very big, if you know what you need- it goes fast

Good advice
Nice personel
Ample choice

Fairly diversified goods, reasonable prices, but disinterested and unfriendly. Updating offers is done with a lot of delay. Product Product Labels are missing.

The seller tried to push me to buy a TV because I wanted to have a DVBT receiver. Very unpleasant situation.

If you do not know German good enough DO NOT GO there!!! I wanted to buy lap top, but there was only one left and it needed to be reset to default settings which takes around 2 hours. I asked, can I call tomorrow and confirm that I will buy so I can come after 18 and just pay and pick it up. He said it is ok. But when I called, guy from information told me that it is already sold. But, since I know how unorganized this shop is, I went there again and lap top was not sold. Bravo!!!! Then guy told me again that it takes around 2 hours to reset settings. And I can pay it now and come back tomorrow. But I said, tomorrow is holiday and you probably do not work. Then he said, yes you are right. than you can come on Saturday. Bravo again for wrong information!!!! I was so surprised with so much wrong informations and that none are correct. The worst part is this. Stuff explained to me that it is MY FAULT that I DO NOT SPEAK German language, because this is German shop!!!! I have just start living here and I am learning German, but it is so rude to tell me that it is my fault and that it is German shop!!!! I did not know that shops have nationality. My advice, NEVER GO to PASING Media Markt. Of course if you are not German.

to employees who are on the run from people. in my case it happened a lot

Plenty of choice clean tidy staff mostly nice. I am happy to buy something there.

Talent Solution needs you, keep it up, our computers are going great. Thank you

Paid goods will NOT be handed out.

Goods ordered for pickup in the market, and paid in advance.
Despite stock existed in the market, the issue was denied, and ordered another device The billing or payment (even as a coupon) of the already paid article, was completely denied, even a surcharge for another device was rejected.

The ordered goods were delivered in the market, but not processed.
The issue of the goods was denied again, it was only offered the already paid device to buy new and pay again !!!!!!

Sometimes too much choice in too small a space. If there is a lot going on, it is hardly possible to find what you are looking for.

Good selection, good prices. However, it was disappointing that the goods were not found in the market and in the warehouse. And I had called beforehand. Finally, I was advised to buy online ....

Positive: the nice people in the cell phone department who have tried to help me.

Negative: Exchange despite very expensive additional insurance only possible in the market in which I bought the device and only with box etc., although I was assured when buying that this is possible everywhere. Why shop at the store when everyone online has a better service? And besides, the man at the service counter was very unfriendly, although only the bulletproof glass was broken (after the first two repairs of my almost new device, which were both on the phone), he said that this was no longer a guarantee case and I probably the cell phone thrown down. Insinuations, rudeness, simply sent away. Since you buy an expensive device and then you have to accept that it does not work properly from the beginning and has defects that are really unacceptable after the purchase. There is also no loaner, you either run around without a cell phone or buy a replacement device for the time. Service is different, dear Media Markt!

The cash registers way too narrow. For the product range, the space is much too small.

The selection is very large. Everybody is in this shop, a good place. Oh and nice sellers!

Its good but the but the servises are not too good for example salesman

Media market is simply my favorite electronics market, you can find almost anything and the staff are friendly

Broken TV - drive there, choose a new TV, take it home - drive home, unpack, set up, connect, adjust - everything is fine again

quite well!
The media market has a large selection of different devices, but some of the employees are not very friendly and they are (in part) unfamiliar with each other

The service at the cash register was very unfriendly

Practical medium-sized electronics retailer, which however does not have some things because of its size and does not shine with customer service. Still, I like going here and 90% of the time I get everything.

Like 70% of the media markets, it consists of almost only promoters who sell to their advantage in order to achieve the greatest profit.

Dear Media Markt, if the customer request is fulfilled, this customer will come back, so you can increase your profit, then rather;)

DVD department: This department has NOT earned a star! I wanted to inquire about a DVD box from a famous series. The mister-long-haired-shaggy didn't even look at me at the first question and said: I don't know; never heard of! I said the name very clearly and the same game started all over again, not looking at it and never saying anything .... The most unfriendly man I have ever met was standing in front of a computer and didn't even do anything the trouble of typing the name into the search engine! If you don't feel like working, then you should give this job to someone else! Thanks and never again !!!

They weren't friendly in the market, but when repairing a cell phone, someone else on the square should be rude

For Germany I had excellent customer service. Salesmen were able to explain in English the products, ratings and I would highly recommend them over another company in Munich. It was worth the 30 minute drive to get help!

I've been looking for a new laptop for students for quite some time. At the branch in Pasing, a salesman took some time to show me several models. The seller was very well received on any questions and especially friendly, so I could confidently buy a new laptop.

Very nice cashier. Although several of my cards went on strike for payment, the lady at the box office remained consistently friendly. Thanks a lot for this.

Good selection but who compares prices will clearly notice that the same Pridukte in the network are much cheaper.

Relatively large assortment with much choice. But the big plus point is the very good and competent advice, especially in terms of more sophisticated technology such as computers. The staff could be a little more formal but are polite in their own way and answer friendly questions. Prices are absolutely okay.

Very, very nice and well informed seller in the photo department. Very helpful and polite. The Media Markt in Pasing is really recommendable.

I want to buy a scanner. A seller I spoke to said rude, we have only the few back there on the shelf! Go to the Internet, and leave

Eher kleiner Media Markt, entsprechend begrenztes Angebot.