DVD department: This department has NOT earned a s...

DVD department: This department has NOT earned a star! I wanted to inquire about a DVD box from a famous series. The mister-long-haired-shaggy didn't even look at me at the first question and said: I don't know; never heard of! I said the name very clearly and the same game started all over again, not looking at it and never saying anything .... The most unfriendly man I have ever met was standing in front of a computer and didn't even do anything the trouble of typing the name into the search engine! If you don't feel like working, then you should give this job to someone else! Thanks and never again !!!