McCluskey Chevrolet Review

Do NOT waste your time shopping for any vehicle through McCluskey Chevrolet. They are awful at responding back to your inquiry and even with several different follow up attempts through several methods. It's insane, normally the dealership would be the one contacting you after you show interest in purchasing a vehicle but sadly McCluskey doesn't seem to be that way.

I purchased from them back in August 2020 and due to living a great deal away had to do everything online and have the vehicle delivered to me, upon delivery the vehicle was driven to me when that wasn't discussed. I was under the impression it would be arriving on a flat bed but no, so after getting past that and being annoyed that unnecessary mileage was added, the vehicle then was missing a key(that was promised in my contract-even though it was a used vehockey) and I had to go through tooth and nail to get a second key sent to me-no charge as well as follow up multiple times to get my plates back(I traded in a vehicle as well and they had it to drive it back to dealership, which I also wasn't aware of) Fast forward three years later and I attempt to purchase from again, thinking it's been some time and maybe they've improved. Guess what? That answer is nope, they haven't. Same routine of not following up but being told through messages as well as calling in that someone would and for me, "Not to worry!" I'm trying to purchase a vehicle and not the other way around so I'm not worried.

This dealership is just extremely unprofessional and I guess I should take this as a blessing in disguise and shop elsewhere. Also the Sales Rep Glen Schuchart is awful. DO NOT DEAL WITH HIM. He can't respond back to your inquiries what so ever. So in other words, Thanks McCluskey for not making a sale and losing a repeat customer. Please adjust how you treat your repeat and potential customers going forward.

I like all the services you get with the oil change. I do like the car wash a lot!

I have purchased two vehicles with J. Mullins - both Silverados. Each instance, he treated me fair and with the upmost respect. No pressure sales or deceitful tactics. Amazing facilities and friendly staff. Will do business again.

McCluskey is the place to buy a car they really do care about you and get you low rates and payments I'm very happy with my new car thanks to mccluskey Chevrolet on Galbraith.

A huge thanks to McCluskey Chevrolet. Can t give enough positive comments about both the service (thanks BJ, Jeremy, Jake, Tim, and Chris) and the sales thanks Bill) organizations.

The service department is top notch and provides the best customer care I could ask for. Our expectations are always exceeded whenever we visit McCluskey!!

Salesman was great. It took almost 2 weeks before I could drive the truck. First visit it wouldn't start. Once it was started all the dash lights were on and the air was hot. Took some time to get it into the service department then had the holiday. On second visit it wouldn't start again. Had to go back into the service department. They brought it to me and it ran pretty good.

They where very nice people and I got my brand new car in just one day they delivered it to me with a full tank there people are the best I've ever dealt with I highly recommend them

Will Resor made our experience great, as did the rest of the team. He went above and beyond. Everyone was friendly, and helpful. I have already told people of our experience. We will be back to purchase our next vehicle from them in the future. Thank you, and by the way...I love my Caddy CTS 4!!!!

Unvailing of C8. Got an invite and had to RSVP, but they didn't check names and just handed out "vip" passes. Place was packed and parking was crazy. Got to see the car but would not do another event here. Tip, If you ask for RSVP, set times and limit the crowd.

I am very pleased with the level of service I received from this dealership and will certainly be back for any future needs.

Best car buying experience I've ever had. Very kind staff. Very willing to go out of their way to help. I will be telling people about this place when they need a new or used vehicle. Also get ahold of Henry (The Bishop) Booker.

Went in looking for a decent used car, they created miracles at McCluskey Chevrolet, worked with my budget and down payment to get me into a brand new car. I no longer have to worry about breaking down. Highly recommend and will shop there again if ever in the market for another vehicle.

Would definitely recommend McCluskey!! Very good people do do business with!

Very good service, nice people thank you for everyone special Mr. Austin Tarantino and Mr. Mark Hiltz

Jeremy was excellent, he kept me informed on what was going on the entire time. I was just really upset and frustrated I knew that they needed to drive my car to see if they could figure out why it overheated but they left my car littarly on fumes there was absolutely no gas in my car when I got it back. I mean I had to refill the rental car to were the gas tank was before I rented it, so why shouldn't it be the same for my car. I was afraid I wasn't going to make it to a gas station it wasn't even reading on the gas gauge!

Great experience,. 2 things tho.
#1. I was sold an extended warranty without my knowledge.
#2. Took 8 hours to complete the process.

I love the vehicle, but being told it comes with a 2 year extended warranty plus the lifetime warranty, I was like hell yes but to find out later it added 40 dollars to monthly payment. Good experience tho, I am happy.

First, it started with my rental car. I was told the rental was covered because my truck was being serviced for the power train a warranty claim. When I pickup up my truck, because it ended up being transmission flush they said I had to now pay for the rental. $60 dollars. Never said upfront if not a warranty claim would be charged.

Second, I ended up having to call them after 3 days to check on my truck status. Call me day one told me it would be finished the next day never heard back so I finally called day three to find out was going on. Extra day of a car rental that I should of been billed for in the first place.

Third, when I was told that my truck needed a transmission change I was quoted the price of $380 dollars, I told the tech that I had received a coupon in the mail from your dealership sent address directly to me saying a transmission change was $183 dollars. He said bring it in and give it to the cashier. When I picked up my car I was then told my "special" fluid wasn't covered.

Very poor experience, poor communication and lived up to the reputation of car dealerships can not be trusted...

My wife lease is up in 2 months and my truck is 8 months, we will not be using Mccluskey again. Can be trusted.

Everyone at McClusky is really nice. The 2 times (1 no purchase and 1 lease) we have been there we were not met at our car the second we pulled in. The first time we did have an appointment with someone and she was waiting at the entrance for us. This time we did not have an appointment. We got inside (after walking past 4 sales people by the door)and a nice younger lady said welcome and I started the conversation with her. Neither time they did not push us to buy.
The next time we are ready for a car we will definitely be buying from them. Highly recommended by us.

I got a Chevy sonic about a week ago and the staff was very helpful the team all asked if i had been helped and even had drinks and snacks for customer enjoyment

From the moment I purchased my SUV I have had nothing short of a great experience. I m always in and out fast for my oil change and tire rotation and the staff is always friendly and offering water chocolate etc. Karen has always been there for my oil changes and is always fantastic with the staff and so nice to me. I wish I remembered the young mans name who helped me. He was so nice and laughed and joked with me. I will continue to refer my friends and family to you all. You are consistently awesome!

Salesperson (Ben S.) was great to work with. I didn't like that they sent me back to meet with an insurance agent without asking me if I was even interested in shopping for car insurance. Wasted my time, because I still had a 3 1/2 hour drive home. Financing had hidden fees that I wasn't told about until they wanted me to sign. I want to get my own financing so I talked to the Finance Manager - still haven't heard anything back from dealership. Do yourself a favor and get your own financing. May have to return car. Not getting satisfaction from Management.

Tim SHaw helped me with a concern i had.I was impressed with his friendliness and professionalism

At McCluskey Chevrolet our salesman was very helpful and a very nice man I will defiantly recommend them to. All my friends and family Mr. Donald Butts was great thank you

My sales guy was Michael Collier and he was incredible!! Got me the BEST trade in value on my Jeep (more than my payoff) and after spending all day with him(because my credit sucks) I walked away satisfied in a BRAND new 2020 Chevy Malibu RS. Hated letting my Wrangler go but I m super stoked I went with McCluskey. Hands down amazing!!! Get with Michael for amazing deals and an incredible comfortable friendly experience. Let him know you seen this review.

as always all went well; standard oil/filter change, rotate tires, inspection all done within an hour of arrival

I highly recommend going there the people are so nice and so helpful Pat was awesome such a sweet guy and he made sure I got in the car I wanted I will for sure go back (:

Amazing sales people! Everyone is very friendly and knowledgeable. Love McClusky Chevrolet and I would definitely recommend them to anyone!!

I brought our 1-year old Chevy Blazer in for an oil change, tire rotation and new air filter. Initially, the visit started off ok. I had to bring my kids because my husband was at work, so we waited in the kids area. One employee brought my son a Hot Wheels. It was great.

I also had asked them to look at the battery because in our 1-year old car we were having serious starter issues. Pushing on the ignition button sometimes the vehicle wouldn't start, sometimes it would stutter badly or struggle to turn over. It was determined the battery was bad - after 1 year. I have no idea if that means there's a larger underlying problem with my new vehicle. Time will tell. They didn't have the battery onsite. A battery. How is that even possible? Someone had to drive to get it. Which took another 45 minutes. Meanwhile, i'm still waiting with my kids in the dealership by myself.

After paying the bill, we were told to step outside and someone would bring us our keys. After waiting for 10 minutes (it's now 6:00), i finally had to ask somebody when i could expect my keys or my vehicle. "oh yeah, here's your keys." It's now pouring down rain and the lady DID offer to pull it in closer. So she pulls it into the garage into lane 2, the only lane at this time that had another vehicle in it. And she stopped it right in front of the floor cleaner machine so i couldn't open the back door to put the car seat in. One gentleman, sitting right there, watching me struggle with two kids to get the car seat put in did absolutely nothing. That's fine, but wow. Pretend like you're busy.

When i was finally loaded into the car, that truck is still sitting in front of me. The garage is now nearly empty and noone is around, but a car has also pulled in behind me, so now i;m completely blocked in. So, after honking my horn to get someone's attention they finally moved the truck so i could leave.

Oh, and your pandemic protocol leaves A LOT to be desired. I was concerned that many of the employees were not wearing masks, many who were wearing them had their nose exposed. When speaking with me, they did not social distance, wanting to stand right next to me. After being assured that McCluskey was taking measures to stop the spread of the pandemic, what i experienced was not anywhere close to that. Employees were jumping in and out of my car unmasked. No sanitation of the vehicle was completed after finishing the car.

I'm seriously disappointed. When i spent $55,000 with you guys to purchase this Blazer last year, you all rolled out the red carpet, but i guess now that you have my money, you don't have to pretend to have good customer service anymore.

Oh, and we were there for over 2 hours. For an oil change and tire rotation.

Recently purchased a vehicle from McCluskey Chevrolet Kings a Automall, they had a great selection of new and used vehicles in stock. I can absolutely say that the customer service that I received from one of their salespeople Josh Mullins was superior. He listened to my concerns and what I was looking for in a vehicle along with my monthly budget I had in mind for a new vehicle. He showed me multiple cars that were in my budget and throughly went over each vehicle's features, I was pleased with his knowledge of the vehicles. McCluskey you have great salesperson in him, I will be a returning customer as long as he is there.
Thanks again for helping me with my new vehicle.

I was greeted as soon as I pulled in the bay. In and out service. I was able to charge my daughter phone to keep her occupied. The complimentary snacks were yummy as we waited.

Holly killed it. Got me a reliable car at a good rate. I couldn't be happier.

Brad was the gentleman who helped me get approved for my 2020 Chevrolet Trax and he made me feel so welcome and deserving of my new car.

It took a little longer than I would've liked I was there all day from 10:30 to 4:30 but they have pop and candy so I was ok plus my salesman kept me informed of everything so that was very nice

Service was not up to par- I had to find out on my own that my car was finished. I had to search out my keys. All this after paying $100for a diagnostic test that would NOT eveN be applied if I went ahead with the repair immediately.

I went to Mccluskey Chevrolet at Kings Automall and ran into a very nice sales guy. Though I wasn't there to make a purchase, he was extremely nice and helpful. He invited my daughter and me inside and suggested we go to the waiting area and get some refreshments.

What a nice clean area this was. It had a cool looking Starbucks coffee machine and a fancy soda dispenser that can mix up all kinds of flavors.

Our visit was a really good experience. The folks over at the Ford dealership could learn a few things if they'd take the time to visit Mccluskey's.

I truly enjoy my time at McCluskey Chevrolet because of the PEOPLE! It all starts with Josh Mullins who I now consider a friend. Through Josh, I've felt welcomed, important and have been able to establish other relationships with employees across all areas of the dealership. I know that I can trust McCluskey and will continue to be a longstanding customer because of the commitment and time I receive. Thank you!

After being hesitant on buying out of state we located a car and the salesman answered all our questions.

After receiving the car, which they drove down, not hauled as expected, papers were signed and the drivers returned to Ohio.

That evening we noticed damage to the drivers side rear fender trim and called the dealership. After being promised repeatedly that it would be replaced after 6 weeks nothing. Any contact made with the dealership we have had to initiate.

This being said customer service and honoring your word is very lacking. I would suggest looking at other venues before buying here. And by the way, the paperwork that we signed we have never received a copy of although it s been stated it s been mailed.

What they did mail was the title to us but it should have went to the bank.

Bottom line SHOP and SPEND your hard earned money ELSEWHERE!

In the era of covid purchasing something of this nature can be difficult, we as consumers have to be diligent and wise. Lesson learned!

Eric Douglas

Wow McCluskeys are the best ever! My hot girlfriend and I are never going to go anywhere else, ever. They hooked up a way better loan than I was able to get on my own. A shorter term, a lower payment, gap insurance, and a warranty. Holy cow ! I am super pleased and ultra satisfied.

Walked in at noon on Saturday and was out before 4 driving my new 2019 Camaro. Extremely friendly but professional. I worked with Josh & Ben who made it a fun experience. Thanks to all and will be back

I would not recommend this place at all!!!
They are so horrible especially to women.
They will ruin your credit and laugh at you while you're sitting waiting for hours with no one telling you what's going on. My scores dropped 30 points that day and another 30 that week from all of the hard pulls they put on my credit including me still getting denial and approval letters for loans from said companies on the daily.
My salesman was unprofessional, and quite sexist. I will never go here and wish I could stand outside with a sign warning people bc I would.

At least 10 HARD credit inquiries from different lenders unbeknownst to us. While at the dealership we were told our credit would only be ran ONE time. Come to find out months later that a creditor has offered a much better deal on the car we initially wanted, but they forced the car they needed gone faster on us. Never ever ever again. Bought said vehicle one year ago and is already having issues.

I love my new 2018 Chevy Volt. Pete Verbinski did a wonderful job as our sales technician. He was so proud of the dealership and clearly loved his job. He was knowledgeable and such a pleasure to work with. Everyone we worked with was delightful from finance to tech to insurance. I appreciated the experience and completely recommend McCluskey Chevrolet if you re in the market for a new car. The Chevy Volt is the perfect car for me, and I love it more every time I drive it.

We bought our 2015 Cruze from McCluskey Chevrolet a couple of years ago. Our son owns it and lives 100 miles away from Cincinnati. We had to have an engine replacement due to human error at another dealership. We had our vehicle towed to McCluskey Chevrolet. Associate Jeremy Huber was attentive, caring and pro-active! He managed everything from start to finish keeping me continuously updated along the journey. He made a frustrating and stressful experience become painless. Based on all of my interactions with him, he is hopefully going to be running the service department one day! We got our car back to our son and it was all made possible by Jeremy and McCluskey!!!

If I could give this place a ZERO rating I would. We have been a LOYAL customer here for some time now and have referred a few to McCluskey until recently and will not return after yesterday.

Bobby Cross was great, especially after Tony Muenster (?) disappeared. HE answered all my emails and phone calls quickly and with professionalism.

My wife and I walked into McCluskey preapproved, from the time we walked into the dealership we were greeted with friendly and helpful people. Bob the gentleman that was in charge of helping my wife and I went above and beyond. He found us a great vehicle low miles and worked with us on our down payment and kept our payments as low as he could. I would definitely recommend this dealership they are east to talk to and great to deal with. Thanks again for the great service.

Scott Lambert was a awesome salesman he spent ample time ith me. He walk me thru the whole process.

McCluskey has been awesome! From start to finish, my salesman, Ruben, has been accommodating, helpful and thorough without the stereotypical car salesman pushy-ness that we all have seen. Thanks again for everything. McCluskey will Be my first stop for my car needs in the future!

Eric was kind and courteous. Enjoyed the soft drink and candy. First time for a video.

I really appreciate the kind service I got from Crystal, she was very knowledgeable about the car I wanted and she wasn t pushy when we first arrived. I got to test drive the Chevy traverse it was everything I wanted in a car and more, Crystal made sure I was very comfortable with my choice of the color and of the car and everything else, and she did let me know about company discounts and loyal customer discounts I truly appreciate her and everyone who helped me get the car I wanted.

Cameron was fantastic! Not too pushy and super helpful.

Love this dealership. Everyone is great. My only reason for 4 and not 5 stars is because the kids lounge is lacking IMO. Get some crayons in there and some cheap blocks or something. Not much for little kids to do despite having a room dedicated for them. Still can't figure out how the wall works. But this dealership goes above and beyond in alish every other way. I will always recommend McCluskey.

The service department is horrible! Broken promises, lies, and out right shady situations. DO NOT WASTE YOUR MONEY.

Excellent service!!! Super friendly, helpful and knowledgeable. And they have The best lobby anywhere!

The best experience I ever had at a car lot!! The McCluskey family treat you like one of their own! And salesmen and women are very friendly and make sure experience is the best

I had a great experience at first nice friendly great customer services, but they had skip some things in the paper work when I got home I started reading over it now in the same day of getting the car I'm giving it back. They was able to fix my problem so I'm very happy now with my new vehicle.

Mike Stefanski was amazing he went above and beyond to get us into the Equinox! If you are looking for a used car sells person get ahold of Mike. He stayed after hours on a Sunday to get us done!! He is AWESOME!!

Very bad service. Today I tried to call their manager to make a complaine. Nobody answered to my call, plus the receptionist keep send my calls to no where. The worst company to deal with.

Came here on a whim and had a great experience, super nice people there. Brad Pope Got us in the car we wanted and helped us set everything up. Will definitely come back for my next car purchase in the future.

This is the worst dealership out there I called them just now cuz I drove past seen a truck I liked called up to get information they tell me to look it up online and it's on the internet if I wanted to go through that headache and get online I would have done that in the first place instead now I'm going to go somewhere else and buy the same exact truck and have a dealer trade done The rude person I spoke to on the phone his first name is Andy

McCluskey Chevrolet in the Kings Auto Mall is where I take my Chevy Cruze for all of her service needs. Outstanding customer service as They re courteous, quick, and always give details about the condition of my vehicle.

8/24/19 Update...
Bought a 2019 Malibu today! Love my new car and Brad P was awesome as always!!

Had a horrible experience.... they told me everything I wanted to hear and told me if they didn't have the car I wanted they would help find me the one...this is not true unfortunately. Then when coordinating with the salesperson she (texted) me talking to me like I'm a idiot and rude and very disrespectful. Then when coordinator of finances would never call back when asked on the appropriate time needed . Very disappointed and will not recommend.

My salesperson, Ben Schneider, made my experience memorable. It was quite a day. This was my second car purchase here and will be back I m sure.

I did not feel appreciated as a McCluskey or new Chevrolet owner. I have owed a Buick in the past and 3 Silverado's and this is the worst service experience ever! I was rushed in, the technician barely wanted to hear anything I had to say or answer my questions. When they washed my Blazer it was not dried and when the vehicle was finished they handed me the keys and said "it's somewhere out there"...it had been parked in the used car area.

Haven t purchased a car from them (yet) but I greatly appreciate the underbody pictures of each of the cars. Living in the rust belt underbody damage is something many people look over. Thanks again!

Got a better car than I was looking for at the price I needed it to be. It s for my wife and she loves it! Happy wife, happy life! Brad Pope did am outstanding job helping to steer us to the right vehicle and we couldn t be more pleased.

This is the best dealership I've been to so far and I've visited a lot over the past two weeks. The salesman went above and beyond to make sure all my concerns were handled and had an answer to every question I had. I was very impressed.

Customer Service is excellent!!
Hopefully I have the correct person who works in the car bay that assisted with preparing my car to be seen. For my third visit thank so very much Karen Daniel, she s so helpful. To all the mechanics and check out CSR, snack prep workers they re so fast!! I love this dealership!!

Nina R. Terry

Traded a car and even tho it took time to go in look and test drive my sales guy was awesome never left me. He helped me throw everything. Best experience as a divorced woman to go to. Will go back in a HEARTBEAT

I have been a customer of McCluskey for several years now. Karen Daniel in service is the best!!! I make it a point to see her when I bring my vehicle in. She always goes above and beyond. I hope McCluskey realizes what a true asset she is!!!

The customer service is always great, the staff is polite and courtesy.

Great all around experience. Phil did a wonderful job and I can see why this dealership is so successful. We could not be more pleased, and love the new Equinox too.

best car buying experience I've ever had! On top of being fast and courteous, they have hands down the best snack bar in the tri state while you wait! Thanks guys I'll be back for my next truck!
UPDATE: Just had my first oil change and inspection, I was honestly stunned by the fast courteous service, not to mention the several lounges and snack and drink bar, looking forward to the next one, thanks guys!

Highly recommend Micheal Schworer he was amazing, thank you so much for helping us! Everyone involved in this process were amazing!

The whole experience from beginning to end changed my negative feelings of the grueling process required in such a big purchase. I first visited Ford and they were unable and unwilling to put any effort into my hope of purchasing a vehicle. I left there very unhappy and ready to give up. Then came McCluskey and Wayne Utt. I wish I would have stopped there first. Wayne was beyond amazing from the moment I met him and explained my situation and desires in a vehicle. He went above and beyond to get me what I dreamed of getting but didn t think I could get. He never stopped trying until I drove away happy and he changed my opinion of car salesmen for the better. Being a woman I believe we have a harder go at buying vehicles and he never made me feel taken advantage of nor did he try talking to my husband over me. McCluskey is also amazing. They are obviously loved by lenders because the same lender that wouldn t work anything out at Ford is the lender that approved me at McCluskey. I tell everyone to go see Wayne at McCluskey cause they won t regret it.

Purchasing my vehicle at online.cars was a great decision, the salesman name Silver was very courteous and helpful . Job well done !!!

This company communicated by text, working around our work schedules. They bent over backwards to find us a car that would not only work for our budget but that we would really LIKE driving. They helped us get financing even with shaky credit. They delivered the car, with a warranty. Finally, they were respectful, polite and friendly without making me feel pressured or lied to. This has been a great experience so far!

Zack is awesome he knows his stuff everyone of your sales man should be trained by Zack i just cant say nuff boy how much he went out his way to help

I bought a 2019 Chevy Trax. I noticed a couple issues with it the very next day. I called and spoke to Greg. He took care of my concerns and was very friendly and knowledgeable. I love my new car! And I like knowing that if I have a problem, I can call McCluskey and they will take care of any issue I may have. They are a great car dealership team!

Loved the process. They didn t push anything on us. The experience was great all the way to the end. The only reason I didn t give 5stars was the lady at the very end. She acted like we were a hassle and could not wait till we left.

After oil change they return my truck like this ( little extra oil), really????

Terri was very polite and took the time to break everything down to me. She gave me option on what to with the pros and the cons. I would definitely recommend this place to people. If I ever need another car I'll be calling Terri back. Thanks again

I had a great salesperson. I dealt with. Very ubderstanding and straight forward. Mr
Alexander Jones great job. He was trained the right way to talk to people.

I needed an oil change and tire rotation. I tried getting in where I purchased the car & I wasn't able to get an appointment for another 10 days. I contacted McCluskey & they were able to fit me in today. I was surprised that they were able to get me in on such short notice. From the time that I pulled into the service bay until my car was ready everyone was so nice & made sure that I was taken care of. Thank you McCluskey Chevrolet, I will be back in another 5000 miles.

This was a wonderful buying experience for me. My medical problems prevents me from driving very long distances so I couldn t come to your dealership. What an amazing relief that my very first new vehicle purchase was delivered to my residence. I have told everyone I see about the wonderful experience I have had with your dealership and I can guarantee you have a customer for life. Thank you so much for going above and beyond to put me in my new Chevy Trax !!

Bill Stouffer exceeded all of my expectations :) Extremely hard working, dedicated and goes above and beyond for his customers.

Absolutely wonderful. Kept is updated about the status of every step takin.

I brought my car in for fuel injector issues and it turned out I needed a whole new engine. Although it took just shy of 7 weeks, I could not ask for better service, particularly from Jake. During those 7 weeks, Jake remained professional, patient, and understanding and helped answer any questions I had. I am glad of the relationship I have with McCluskey's, particularly such great people like Jake. Kudos to you all!!!!!

It's so easy, so easy, so easy! Very friendly and accomodating.

Omg , these guys were absolutely phenomenal! Definitely a big thank you to all them , everyone else turned me down for a car , wouldn t work with me or anything but McCluskey made a way , they were very friendly and professional and helpful and fast too ! I started the application process on a Monday and my car was delivered on Wednesday! I will definitely continue getting my cars from them ! Thanks to my sales agent Glen as well !

Best customer service hands down. 3rd car we have leased from McCluskey, and will always be back!

Thanks Colin and Karen for a good deal on our new truck.

Great service for my car. I had purchased a 2011 Impala that was a fleet vehicle in 2012 from a dealership in Illinois. Moved to Loveland Ohio a few years later and found out that there was a recall that I put off getting repaired until 2019. Came to McCluskey for that and several other issues. The staff was very friendly and helpful. They let me get the immediately needed repairs immediately and put off the less urgent repairs until the next week so I could pay for them. I appreciated the video follow up on what was being done and the shuttle service that took me to work after my dropping off my car. I'll definitely be back for any other service my present car needs and will go to them 1st when I need a new car.