David Sparks

Review of McCluskey Chevrolet

First, it started with my rental car. I was told ...

First, it started with my rental car. I was told the rental was covered because my truck was being serviced for the power train a warranty claim. When I pickup up my truck, because it ended up being transmission flush they said I had to now pay for the rental. $60 dollars. Never said upfront if not a warranty claim would be charged.

Second, I ended up having to call them after 3 days to check on my truck status. Call me day one told me it would be finished the next day never heard back so I finally called day three to find out was going on. Extra day of a car rental that I should of been billed for in the first place.

Third, when I was told that my truck needed a transmission change I was quoted the price of $380 dollars, I told the tech that I had received a coupon in the mail from your dealership sent address directly to me saying a transmission change was $183 dollars. He said bring it in and give it to the cashier. When I picked up my car I was then told my "special" fluid wasn't covered.

Very poor experience, poor communication and lived up to the reputation of car dealerships can not be trusted...

My wife lease is up in 2 months and my truck is 8 months, we will not be using Mccluskey again. Can be trusted.