McCarthy Chevrolet

McCarthy Chevrolet Reviews

Reviews 1944
4.7
Reviews 1944 Page 17 of 20
Filters:
Rating
Language
Sort:
Most recent

Nick Cathry was informative, very helpful and gene...

Nick Cathry was informative, very helpful and generous with his time as I leased my new Trax. I would highly recommend him to everyone who is interested with any Chevy product. Thank you again Nick.....Shari

Amazing service department! Scott B. has gone up a...

Amazing service department! Scott B. has gone up and beyond working with the warranty company to get my vehicle fixed. I am glad I bought my vehicle at McCarthy Chevrolet in 2009, have had almost all of my maintenance there and bought my extended warranty through them... I will continue to be a customer of McCarthy for years to come!

100% do not recommend.

100% do not recommend.
TLDR: Sales associate ran a hard inquiry on credit check, even after telling him multiple times not too. And was reassured he wouldn't.

About a year ago, I came here to look at cars. Test drove a Camaro, and wasn't very sure about it, and thought I would come back after I had checked out some other cars.

The salesmen was real giddy to run a credit check. (Guessing they get a kick back on this) I remember telling him 5-10 times to NOT run a check, as I wasn't really looking at getting down to price. I'd listen to his ball parks and he reassured me he wouldn't run my credit. Yet, today I see on my credit check, they ran a hard inquiry. Fantastic guys. Didn't do much more than ding me a point. However, I will be sure to tell friends, coworkers, family, strangers to close to this business about this incident. I hope that was worth the commission, for running an inquiry. I get that I'm too trusting and should have known better. O well.

Bryan Helped a lot , with the best cars that could...

Bryan Helped a lot , with the best cars that could fit our family outta the 3 best choices that second one was definitely it . I m in love already not to mention my first big purchase. We are blessed . Thanks again Bryan - Hey he s definitely the guy to go to and TRUST .

When I started my research I was planning on testi...

When I started my research I was planning on testing every brand that sells a 3rd row SUV. I met with Aaron who did an excellent job of demonstrating the features of the Traverse that just aren't in other vehicles at that price. Still, I was unsure about if it would work in our budget. Nick Cathey was incredibly helpful in confirming my thoughts around the pricing, options, and financing. He was very personable and easy going, which created a relaxed dialogue rather than the pressure most salespeople put on you. I left the lot, but scheduled time to test drive with my wife. Nick followed up with me when something came up, which I really appreciated and thought was professional, and arranged for someone to know exactly what we were already looking at. Jordon met with us and we were pretty far apart on the deal. We were okay with that and fine walking away, but negotiations went surprisingly well. We were about to agree on a vehicle, but at the last minute we mentioned there was an option we'd like to have. Before we knew it, they had pulled a vehicle from another dealership that was identical but had the feature we wanted. It was impressive! We ended up getting a Traverse that is more than we had hoped. It really was a team effort and all the staff was outstanding.

Heath and Lauren worked with me to get the best de...

Heath and Lauren worked with me to get the best deal on my new truck. Car shopping can be stressful but this place has an open and carefree atmosphere. Off to my next grand adventure! Let them help you with your car/truck needs.

Jordan was great to work with. He was very patient...

Jordan was great to work with. He was very patient with showing us all of our options we were interested in. We came several times to look before we were ready to to buy and he was easy to work with and understanding. He was always friendly and willing to try to help us get the best deal. We had a extremely positive experience with the dealership. I would highly recommend working with him.

Just wanted to say I had a great experience at McC...

Just wanted to say I had a great experience at McCarthy Chevrolet. Anthony did a great job! He helped me trade in my motorcycle and get into a new car. Definitely recommend this dealership if you re in the market for a vehicle.

Love this place

Love this place

Great service, quick, thorough and appreciates their customers

Jamie Harrigan Jr has been an amazing help getting...

Jamie Harrigan Jr has been an amazing help getting me good financing on my vehicle. Sonny Gibson is a very friendly, knowledgeable salesman. I very much recommend the dealership, the salesman (Sonny Gibson), and the entire finance team to anyone and everyone looking for a new vehicle!

Genuinely helpful and attentive young man who help...

Genuinely helpful and attentive young man who helped us, Ulises is his name. Helped us with every question we had. If you ever need a car, he s the one you want to talk to, the best!

We had an outstanding experience at McCarthy Chevr...

We had an outstanding experience at McCarthy Chevrolet in Olathe. Jeremiah Cellars was enjoyable, professional and efficient. That is a rarity in the car business and I really appreciate it. I will be back

Buying a car from McCarthy is always super easy! J...

Buying a car from McCarthy is always super easy! Just bought my 5th car from Frank Bellmyer! He listened to what I wanted and where I need to be in terms of monthly payment! Thank you so much!!!

I went in to get my title for my new car and the f...

I went in to get my title for my new car and the front desk person was vaping at the desk. I guess she was too deep in her phone to realize I was standing in front of her. Pretty unprofessional, if you ask me.

Chris our sales rep was exceptional and knowledgea...

Chris our sales rep was exceptional and knowledgeable of the products, no pressure selling at all; the experience was more of a conversation than a car salesman to a buyer. Great job Chris.

Dale Mercer the sales manager did everything he could to accomodate our needs; he was honest and stated the facts; Dale was able to locate a vehicle for my 16 years old that he wanted and was also able to make the deal happen within our our goal.

Jeremy the finance manager stayed after hours on a blizzard night to make sure all the numbers are what we are comfortable with and all documents are signed.
Looking forward to seeing them all when we pick up my son's new car on Friday.

Thank you, the experience you provide is the reason this is the 6th car I've purchased from McCarthy Chevrolet.

Have been a customer at McCarthy Chevrolet for ove...

Have been a customer at McCarthy Chevrolet for over 20 years now. I always get great service and they have always shot straight with me on needed repairs.
This time was shocked and disappointed to learn that they have discontinued the courtesy van service. I utilized that service most of the time instead of waiting on my vehicle repairs. The courtesy van, in my eyes, is an essential need. Please bring it back and then your 5 star rating will return.

My husband and I worked with Tony Jaklevich and wi...

My husband and I worked with Tony Jaklevich and will recommend him and the Mccarthy Chevrolet company to all our friends and family! They are honest, straight forward and don't play the back to back games a lot of other dealerships play. They gave us a great deal on our trade in and on the new vehicle we purchased. It was a pleasure working with every person we encountered at this dealership. We highly recommend them and Tony!!

This staff was awesome! Nick and Micah were awesom...

This staff was awesome! Nick and Micah were awesome. I went in with a price I could afford and for the first time in my car buying experience, I was given something within that range. No hassle, no issues. 10/10 will do business with them again. I recommend anyone looking for a new Chevy to work with this group.

I came from the darkside and bought my very first ...

I came from the darkside and bought my very first Chevy. Jamie was great and made this one of the most enjoyable purchases I ve ever made. Great people selling an incredible product. Thank you!

Siam Sangkhanet was very nice and actually "real"....

Siam Sangkhanet was very nice and actually "real". He was more knowledgeable than just about any other salesmen I've come in to contact with. If he didn't know the answer to one of my million questions about the numbers or warranty, he didn't bs, he would find the answer quickly. Not a pushy salesman... hard to come by. He was everything a car salesman usually isn't (in a good way).. Very happy with our 2017 Malibu. Siams the guy!

I always have an awesome experience in the service...

I always have an awesome experience in the service department. Whether I go in for a repair or regular maintenance, Ken always takes care of my truck. I can't remember a single time that we wasn't standing outside my truck, ready to help me before I could even get out. He's always eager to help and makes sure my service is completed asap.

Oil change and tire rotation; they found a screw i...

Oil change and tire rotation; they found a screw in one of my tires; patched and repaired and I was on my way. You get an inspection sheet and we discussed up and coming maintenance; I very please with this dealership at both locations.

I was told by both the salesman and the finance ma...

I was told by both the salesman and the finance manager that I would get a $300.00 bird dog fee for bringing in a customer. When I did less than 2 days later, they dropped the bird dog fee down to $200.00.
Then they wouldn't give me the title to the truck I had bought because they said I owed them an additional $100.00 on the down payment I had put down.
This happened after the finance manager, Kevin Robinson had called me saying I needed to pay $280.00 more, before they'd be able to release the $300.00 bird dog fee to me... So I gave Kevin my debit card number, and paid the $280.00...
When I show up to collect my bird dog fee of $300.00, this is when Kevin told me they had only given me $200.00..
Bottom line is they have a class act general manager at McCarthy Chevrolet, and he waved the $100.00 the finance department thought I owed them, and gave me my title.
Don't get me wrong, they found me second chance financing, but they still tried to get an extra $100.00 out of me, which I did not owe them!

I just bought my car with them and was a great exp...

I just bought my car with them and was a great experience. Ruben is a awesome sales guy and helped through the process. The finance person, that unfortunately I forgot the name to mention here, did also a amazing job. Definitely I would be back to buy my next car.

We had a great experience with McCarthy Chevrolet....

We had a great experience with McCarthy Chevrolet. Everyone was extremely helpful, including our salesperson Afshin, the sales manager Ben, and the finance guy Sami. They helped us find a vehicle within our budget and were very patient as we made our decision. We will definitely go back to them in the future.

Had an excellent experience at McCarthy Chevrolet....

Had an excellent experience at McCarthy Chevrolet. Tom Schneider showed me the truck I was interested in. He was extremely friendly and helpful. I got a great deal on a great truck. Thanks Tom! Definitely recommend visiting the McCarthy dealerships if you re looking for a new or used vehicle.

Do NOT use their service department, we have had s...

Do NOT use their service department, we have had so many negative interactions with them it s too many to count. The men (I say men because that s all I ve ever dealt with) are rude and arrogant. Our first issue came about a year after purchasing the car when we went for a simple oil change. They had the car for three hours and we returned to pick it up they hadn t touched it. Needless to say we quit using them for a while for oil changes... About three years later we took the car in for an oil change and told them that it was making a horrible rattling noise and asked them to look into it. They assured me absolutely nothing was wrong. Well for my next oil change I went to McCarthy in Lee s Summit, as they are very friendly and I prefer to work with them. Not shocked to have them tell me they found two broken ball joints and stated that the car wasn t even safe to drive . The Olathe location tried to tell me it must ve just happened due to potholes even though the incident had been occurring since October before any potholes occurred after the long winter. Fast forward to today, we went to have my tires rotated and found out that her car had gone through a brand new set a tires for less than a 20 months. The tire shop suggested we take the car in to look for mechanical issues as this is not a typical problem of the tires they have put on. When I called the Olathe dealership to make an appointment the man told me and that s probably the cheap tires they have put on and told me they would look at it but it probably wasn t anything wrong with the car it was probably just bad tires. These are just a few of the many issues we have had with the dealership, I could go on and on. Needless to say we will not be returning to this dealership and I would recommend to anyone looking for friendly, fast service do the same!

This is my second time working with Heath McRoy wh...

This is my second time working with Heath McRoy when I say he was the best I mean that both times I had challenging situations he made it happen not just one time but two times. Even when I lost hope he didn t get give up. THANK YOU For being the best salesman!!

My experience here was Amazing from the time I wal...

My experience here was Amazing from the time I walked into the door until the time I left the lot, I received outstanding service. My sales Rep was Bryan White and he showed really good customer service. He explained everything in-depth even when I continued to ask the same question because it wasn t registering to me. When we finished I visited with the finance manager and was giving great service as well!! I can official say I am a McCarthy customer forever!!

Thank you guys for taking good care of me and making sure the vehicle I purchased met the needs of my family!!

Levi Strowder was awesome. He made us feel welcom...

Levi Strowder was awesome. He made us feel welcome and offered the best deal even when we weren't sure about the deal he came back with a better deal. He never gave up..
He managed to bring us back in and convinced us finally. Would definetaly consider McCarthy again in the future. Great team!

Heath was very friendly and knowledgeable. This ...

Heath was very friendly and knowledgeable. This is my first brand new vehicle purchase and was a little nervous. Heath made it quick and painless along with Jacob and Tim. Everyone here was great. I will definitely buy my next one here. Thanks Heath!

We had such a great experience. Heath, Chris & Jak...

We had such a great experience. Heath, Chris & Jake were amazing to work with! They were all friendly and worked together to get us the truck we wanted and a great deal. Thank you for everything.

My experience dealing with our salesperson at McCa...

My experience dealing with our salesperson at McCarthy Chevrolet was great. His name was Heath. The whole experience is smooth and very laid-back. The only thing I didn't like was there was a hidden fee from the internet price versus the actual price. But he did whatever he could work with us. He was great!

I was greeted by Cliff Fitzpatrick who is a salesm...

I was greeted by Cliff Fitzpatrick who is a salesman at the Olathe, KS location. He was very knowledgeable , courteous, and made you feel very comfortable, never pushy like other car salesmen can be. He genuinely wanted to make sure you were happy with your decision making when selecting a vehicle.
I look forward to returning to this location when I am ready to buy my next vehicle. If you want a great salesman, ask for Cliff Fitzpatrick to take care of your next new or used vehicle purchase!!

I had the BEST experience at McCarthy! It was my f...

I had the BEST experience at McCarthy! It was my first car and everyone was very informative and kind. Tyler Bradley is an amazing person. He is very genuine and has a welcoming personality. I 100% recommend going to him for any of your needs and just this dealership in general!!

Best place to buy a new or used vehicle. My husba...

Best place to buy a new or used vehicle. My husband and I just purchased a 2017 Trax. Carl Gray, Heath McCoy and the financer Bobby are just the greatest! They made us feel at home and we never felt any pressure to purchase anything. These gentlemen cover everything and work really hard to make sure you get the very best deal ensuring you are within your budget. My husband and I will always return to McCarthy for future purchases and we are telling anyone we know, who is interested, to go here and buy a car from people that make you feel like family. This was by far, the best vehicle purchase we have ever made in 30 years. Love McCarthy and Carl Gray! Thanks all, God Bless and Merry Christmas!

McCarthy Chevrolet in Olathe was so good. They wor...

McCarthy Chevrolet in Olathe was so good. They worked hard to find me the exact truck I wanted. Carl was a great knowledgeable salesman. It was a No Pressure great experience! 6 stars out of 5

The experience here was great. Ruben Ontiveros was...

The experience here was great. Ruben Ontiveros was very knowledgeable and professional in helping me decide on what truck I really wanted...The staff was so friendly and helpful. I certainly will purchase my next Chevrolet Silverado from Mccarthy Chevrolet...Thank you.

Wow! On a this rainy, depressing day, Heath and La...

Wow! On a this rainy, depressing day, Heath and Lauren just made my day. From the time I pulled up until I left, they made sure I was happy and satisfied. Thank you guys for everything! I m so happy!

5 stars to McCarthy Chevrolet!! Just a small gestu...

5 stars to McCarthy Chevrolet!! Just a small gesture to the fantastic team that made our buying experience as smooth as butter. Heath Mcroy did a great job in answering our questions and helping us get the best deal possible.
I am a repeat customer and look forward to working with this group in the future.
Thanks guys

Tyler Bradley was great!! I went in completely st...

Tyler Bradley was great!! I went in completely stressed and intimidated, but with his laid back, relaxed personality he made the experience fun and easy!! He really communicated well and stayed with me throughout the entire process. Tyler and everyone involved in my purchase was amazing, but the entire staff was nothing but nice. Each and every person there that I came in contact with made me feel welcome. I will be going back and I will definitely tell everyone I know to shop McCarthy Chevrolet. Thank you Tyler and all of the McCarthy family!!

i scheduled an appointment at 8am. after waiting f...

i scheduled an appointment at 8am. after waiting for three hours ricky marnell called and explained what was wrong with my vehicle and said it would be one more hour until my car was finished. another THREE hours went by and i saw him standing up at the desk and went up and asked how much longer i was going to have to wait. he said "oh your car has been done for awhile, i did not know you were here." i never once said i was leaving. i never got a call, nobody came and got me from the waiting room. honestly ridiculous and unprofessional.

I had a good experience when purchasing my new Che...

I had a good experience when purchasing my new Chevy Blazer. The whole team was very helpful, answered all my questions, and I would come back. Ruben Ontiveros took care of my needs and was very good to work with.

This was the most pleasant experience I've ever ha...

This was the most pleasant experience I've ever had at a car dealership. The communication from the staff was excellent, the sales associate I worked with, Tyler, was extremely helpful, and I defininitely plan to be doing business again with the McCarthy group.