McCarthy Chevrolet

McCarthy Chevrolet Reviews

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I purchased a 2011 Equinox from McCarthy. I had no...

I purchased a 2011 Equinox from McCarthy. I had no choice on the vehicle according to my salesman, this was the only one the banks would approve. Did not even have my car for two weeks and it would not start, first strike. Got the car looked at by the mechanic for a rattling noise I had told my salesman about, over a $300 fix. Third strike was my car not starting again and I hadn t even had it for a month.

My car has been at McCarthy for almost a week and I have had little to no contact about what was going on, but they did give me a loaner car. They say it was my battery and they would fix it, but I told them that the sway link bar needs to also be fixed because if they really did an inspection like they say they do it should have been fixed before being sold. Kevin in finance was suppose to be in contact with me about what was going on, and did not talk to me once during the whole week my car has been there, and has not returned any of my phone calls. My salesman says it s not his issue and needs to be handled with Kevin. I feel as if they knew this was a car that had issues and that s why it was the only one I could get. Finance guy said it would be an extra $3500 for the warranty and I could not add it to my loan. Unprofessional people when it comes to communication and seem to be very deceptive. Would not recommend buying a car here.

We had a great experience at McCarthy Chevrolet in...

We had a great experience at McCarthy Chevrolet in Olathe. We worked with Siam Sangkhanet, & could not have been happier. He worked well with us to pinpoint the vehicle we were looking for, & getting the most on our trade in. I highly recommend this dealership as well as Siam!

My experience was poor from the start. I showed up...

My experience was poor from the start. I showed up to see a truck I had seen online only to find out the online ad had misrepresented the actual mileage on the truck. Then I was told I would get a full tank of gas upon delivery. That didn t happen, I was then told I would be mailed a QT gift card for $40. That never happened either. Very dissatisfied

The car buying process was a little rough. Only be...

The car buying process was a little rough. Only because my credit. My salesman was Jamie and he was patient and worked with me for over a week. Long story short I ended up happily driving away in my new 2021 Malibu. Eric was the sales manager I worked with as well and he was a cool dude. I knew my credit would pose a problem but instead of denying me they went to work and got me in the car I wanted with a reasonable payment. 10/10 recommend McCarthy Chevrolet.

Tyler is one of the most personable and profession...

Tyler is one of the most personable and professional sales professionals i have ever done business with. A go-getter by nature. Handled the sales transaction with ease

Well done Tyler.

Brad Cheatham

Very nice place to stop into! Helped me explore al...

Very nice place to stop into! Helped me explore all my options and introduced me to a few options I didn t know about. Very friendly staff who was quick and able to answer all my questions. Highly recommend!!!!

I received great customer service from Nick C at M...

I received great customer service from Nick C at McCarthy Olathe dealership. I was interested in purchasing a different vehicle but found a equinox with low mileage and within my price range. Nick went above and beyond his role, he made sure I was satisfied with my purchase, my purchase took me 4 days to complete (I was hesitant because it wasn't the vehicle I was searching for). I will be back to buy my dream car in a few years!!!

Won t stand behind their vehicles after they are p...

Won t stand behind their vehicles after they are purchased. BEWARE Chevy uses bad paint it will eventually peel and McCarthy won t do anything about it! Now I have a $50,000 plus truck that I wouldn t pay $10,000 for due to the paint peeling off!

Jamie Ross was super helpful all the way up from t...

Jamie Ross was super helpful all the way up from the beginning of our process to the end. He kept on texting me to see if he could help in any way and Frank B also helped us with the first car we looked at and he stayed with us as we purchased our car at the end until 9pm at night. They re awesome in helping get my blue Mazda CX-5. We re so happy that we found them. They let us test drive the car and they let us out the car on hold. They we all very friendly and Gary the Hyundai manager helped us make a deal. EJ the business manager at Chevy was very thorough in our finance process and helped us to get the best warranty on our car. We re so happy . Highly recommend this dealership!!

I needed to quickly downsize from an SUV to a seda...

I needed to quickly downsize from an SUV to a sedan. I came in and told them exactly what I needed. A few hours later, I drove away in a car that met all my expectations. Tyler Bradley, my sales rep, did an amazing job taking what I was looking for and putting it into a vehicle that met my needs.

McCarthy chevrolet was great, the customer service...

McCarthy chevrolet was great, the customer service was outstanding, everyone was super friendly, & welcoming didn't feel haggled. Thanks a million young Ben! (Prentiss that is) lol... i would definately go back for my next car.

I was just beginning the shopping process for a us...

I was just beginning the shopping process for a used vehicle. Ben Henley came out in the light rain to see if he could help us. He found an SUV with all of the specs we were searching for, and we went on out for a test drive. When we returned to the dealership we worked up a deal and we left with a newer vehicle that same day!

Matt Epley was an absolute pleasure to work with. ...

Matt Epley was an absolute pleasure to work with. Every step of the way was seamless, all my questions were answered fully. Driving off with a new Nissan Altima and couldn't be happier. Ryan McCarthy, Matt is a keeper. I would highly recommend Matt Epley for any potential Nissan owners.

Took my son to buy is first car! Heath McRoy sales...

Took my son to buy is first car! Heath McRoy sales consultant for McCarthy helped us with all our questions with a smile. Very patient and worked to help us get a great deal! We were never left alone his assistant Chris was very pleasant and helpful as well. He loves his new ride! We highly recommend McCarthy Chevrolet! Very awesome group of people!

Thanks for the best service,
Tina and Stephan Ogden

Have gotten nothing but lies and miss deception. I...

Have gotten nothing but lies and miss deception. I sold my car to them and was told they would have a check there.. I get there and drop the car off and "that person is already off " then said they might be able to process it the next day and get it to me.. 5 days later i now get told another story that it is going to take a lot longer because they have to do all this stuff before they can issue a check when the pay off amount was already called and verified from the dealership and the amount that was to be issued. So I get a call from the dealer saying "that was my bad".. "I told you wrong but it will take another 2-3 weeks probably before we will have a check ready". Would have been nice to have been told everything up front when another company was willing to pay the same amount right then and there without waiting. Just McCarthy was more convenient at the time. I dont think I'll be dealing with them again.

Tony jaklevick was very helpful with the purchase ...

Tony jaklevick was very helpful with the purchase of my new vehicle he not only sold me this car he walked me through the dealership showing me all the services available a very informative guide thank you Tony I would refer you for your good service

Kudos to the whole team at McCarty Chevrolet and e...

Kudos to the whole team at McCarty Chevrolet and especially our sales person Jamie Harrigan. I have purchased many cars over the years and I have never had a faster more seamless experience from the moment I walked in the door. I traded my car I was upside down in and was financed and out the door in 45 minutes. Unheard of.. Thank you.

I will definitely purchase another vehicle from Ru...

I will definitely purchase another vehicle from Ruben. Eric was also easy to work with. They found the truck I wanted, brought it me, made the deal work with not your normal back and fourth about price. Give them a shot! Great 2020 HD.

Shawn at McCarthy Chevrolet takes great care of ou...

Shawn at McCarthy Chevrolet takes great care of our cars and of us! I always appreciate his honesty and advice with our vehicles. We've been happy, satisfied customers for several years. Thank you!!

I recently bought an SUV at McCarthy Chevrolet! I ...

I recently bought an SUV at McCarthy Chevrolet! I had the best experience and received a great deal all thanks to Nick Cathey! Need help finding a vehicle in the future? Nick is your guy! He is willing to go above and beyond in order to make sure you're satisfied 100%! Thanks a lot Nick!

McCarthy Chevrolet was WONDERFUL to work with! Ja...

McCarthy Chevrolet was WONDERFUL to work with! Jamie Sr has been the best used car salesman I have ever worked with. Especially looking out for my teenage daughter! Would recommend this dealership to anyone and ask for Jamie Sr!!!

Wayne was awesome! My entire experience at McCarth...

Wayne was awesome! My entire experience at McCarthy was astounding. They went above and beyond to meet my expectations! I did everything over the phone as I was out of state and they made the process super smooth!! Highly recommend Wayne and the McCarthy group!!

Tyler treated me and my family honestly and with r...

Tyler treated me and my family honestly and with respect through our entire car shopping experience. McCarthy's finance guys worked with us and managed to get us a great deal. Thank you Brian and Kevin!

Extremely satisfied with the excellent customer se...

Extremely satisfied with the excellent customer service that Kade provided buying my new car. He did everything in his ability to get me the best deal possible. Would greatly recommend him if your looking for a new vehichle.

Working with Kade Cossey was awesome. He made us f...

Working with Kade Cossey was awesome. He made us feel welcomed and took very good care of us. Not to mention as super nice guy! My wife and I are deeply satisfied with all the hard work everyone did to get us in and out without any issues. Definitely will be the first place we go when looking for future autos.

We asked for them to do whatever needed to be done...

We asked for them to do whatever needed to be done to go on a long road trip and they only replaced the spark plugs, did a fuel injection cleaning and did an inspection. We spent over 300 dollars and they didnt even change our oil or filters. Seemed like a waste of money.

7/31/19: I just want to say that McCarthy Chevrol...

7/31/19: I just want to say that McCarthy Chevrolet and Jake Witt went out of their way to make sure that I was completely satisfied with the Tahoe I just purchased from them. There were a few bumps and misunderstandings during the buying process but as soon as they realized that I was not completely satisfied the team at McCarthy stepped up and did everything they could to bring a five star experience to me. Buying a car is a huge investment these days and it nice to know that there is a dealership that will go the extra mile to make sure a customer is completely satisfied. I love my new vehicle and am happy that I purchased it from McCarthy. Thanks Jake and the rest of the team at McCarthy!

McCarthy Hyundai by far surpassed every single one...

McCarthy Hyundai by far surpassed every single one of my etremely high expectations! Not only was the finance process extremely fast. But after they had already met my monthly payment budget, kade, frank and jake went that extra mile and called me the next day and lowered my payment by 60 dollars! If I could i would give the McCarthy team 10 out of 10 stars!

Walked in hoping to test drive a truck I found onl...

Walked in hoping to test drive a truck I found online and loved. Ended in me leaving the lot several hours later in the truck of my dreams! This team (service, finance, and management) is the absolute best! I'm a bit picky, but these guys handled me well and did their best on making me happy and feeling secure with my purchase. Highly recommend this dealership to everyone! Thanks again to Heath McRoy!

Ivan made our car buying experience easy. We were ...

Ivan made our car buying experience easy. We were buying our daughter s first car ( which was super stressful), but Ivan made it easy and showed us several good options in our price range. I never felt pressured to buy anything! I highly recommend Ivan if you are looking to purchase a car!

Process was understandably long, but everyone was ...

Process was understandably long, but everyone was nice and even stayed after business hours to get the deal done. Brian Pendleton was very helpful in the selection process and Jamie Harrigan Sr. was great in getting us within our target payment.

Ruben was great and his assistant was amazing. Alt...

Ruben was great and his assistant was amazing. Although we haven't bought anything yet, they were honest with us and didn't pressure us to buy just any car. When we are ready to buy, we'll be back.

I had a great experience with McCarthy Chevrolet i...

I had a great experience with McCarthy Chevrolet in Olathe. I credit this to my salesman . BRIAN WHITE . He was great to work with . I truly believe if he was not the salesperson I was working with I may have walked away from the purchase. There are many car lots in the k.c. area but there is only one lot with BRIAN WHITE . Go see him. You will not regret it.

Worst Place Ever so on friday my car was shaking r...

Worst Place Ever so on friday my car was shaking really bad i took it to the nearest shop. they informed me the tires lug nuts were completely gone from the wheel. I told them i wanted the car taken to McCartney chevy because I'm still under warranty. So The Car Gets there and the service guy Pedro tells me they can't fix it for free because there's Scratches on the front of the car that its my fault. I told him i haven't been in any accident but he said i was lying. He Then Told Me To Lie To My Insurance Company To Get It Fixed For Free. Say I Hit A Pot Hole. Worst Customer Service.

While I did not end up buying a Chevy, I very much...

While I did not end up buying a Chevy, I very much enjoyed my experience working with Tyler. He was very sincere, helpful, and personal about the car experience. Tyler was charismatic and seemed to really care about my future car. If you are looking for a Chevy the personal approach and care Tyler does not compare to another dealership.

Awful. Was told a car was there and a sales person...

Awful. Was told a car was there and a sales person would be ready for me. Turns out the car was already sold and the salesman left us standing with no explanation. When we tried to leave to look at other vehicles on our list he became super pushy and rude. Never going back to such an insulting person

Typical sales relationship, after the sale you nev...

Typical sales relationship, after the sale you never hear from them when you need something. The new tires they put on were not all the way on, and after several attempts to contact our guy, crickets.

Watch yourself with this group. Our last used car...

Watch yourself with this group. Our last used car purchase we took to our mechanic for a look over. They informed us the starter was bad. McCarthy denied it was a problem but we insisted it be replaced before buying (we had already agreed on price). They replaced and off we went. When we took in for first oil change to our mechanic he noticed the tires were worn. Well, guess what? The tires were new when we looked at the car. McCarthy got their starter money back by putting old tires on while replacing the starter.
Guess what else? We will never, ever, go back and I tell everyone shopping for cars about this experience.
Hope it was worth it.

Bryan White was an amazing sale rep! He defiantly ...

Bryan White was an amazing sale rep! He defiantly knew what he was talking about when it came to the different features of various vehicles and was extremely friendly and welcoming! He made my experience buying a vehicle stress-free! Will defiantly go back to them in the near future!

I was incredibly satisfied today with my salespers...

I was incredibly satisfied today with my salesperson Heath Mcroy. He was very helpful in getting me the best trade in on the vehicle that had been a thorn in my side since I purchased it 2 years ago. Heath really went above and beyond to help me.