VaMeshia Perry Review of McCarthy Chevrolet
I purchased a 2011 Equinox from McCarthy. I had no...
I purchased a 2011 Equinox from McCarthy. I had no choice on the vehicle according to my salesman, this was the only one the banks would approve. Did not even have my car for two weeks and it would not start, first strike. Got the car looked at by the mechanic for a rattling noise I had told my salesman about, over a $300 fix. Third strike was my car not starting again and I hadn t even had it for a month.
My car has been at McCarthy for almost a week and I have had little to no contact about what was going on, but they did give me a loaner car. They say it was my battery and they would fix it, but I told them that the sway link bar needs to also be fixed because if they really did an inspection like they say they do it should have been fixed before being sold. Kevin in finance was suppose to be in contact with me about what was going on, and did not talk to me once during the whole week my car has been there, and has not returned any of my phone calls. My salesman says it s not his issue and needs to be handled with Kevin. I feel as if they knew this was a car that had issues and that s why it was the only one I could get. Finance guy said it would be an extra $3500 for the warranty and I could not add it to my loan. Unprofessional people when it comes to communication and seem to be very deceptive. Would not recommend buying a car here.
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