Maughan Design Review

I contracted for a whole house remodel. Amazing company. Kathie, the company owner is reliable, honest good listener, and very intuitive. Kathie gets to know you as a client and by listening and begins to understand your asthetic. She asks questions to clarify her understanding of your requirements. I was presented with a notebook and a budget with options in cost and add ons if I so choose. She contracts with companies she has vetted and has had good experiences with in the past. All I had to do was make a call if I had a question or wanted to change my mind about anything it was done. The staff working in my house were respectful and personable. All deadlines were met and if there was a delay I was notified immediately and the reason. Delays were rare however. I now have a beautiful comfortable home. I am so happy.

I loved working with Kathie and Angie for kitchen design plans. We were debating on whether or not to work with a designer for our kitchen remodel. Since we are doing the work ourselves (my husband is a cabinet maker among other things), we weren't sure if hiring a designer would really be necessary or worth the additional cost. After meeting with Kathie, we decided to go for it and we are so glad we did! I'm detail-oriented and thought I had figured out most of the design elements already but soon realized there was so much more to think about and plan for than I had anticipated. Kathie also added so much value in enhancing the design I wouldn't have even thought of. This is huge considering I've been thinking about my new kitchen for the last 5 years and have already done a lot of research. Now we have a complete set of very detailed construction plans and are so well prepared and ready to start. They say planning is the most important part of a renovation and it's so true. We could not have done it without Maughan!

We recently took on our first remodel project (master bath) and hired Kathie Maughan to work with us on the project. While we had the choice of just having her do a design for us, we knew we wanted the added comfort of having her handle all the details, and had her manage the project as well. This was a really good decision. Kathie made sure we felt comfortable with every phase of the project and worked hard at correcting any issues that came up. She checked in almost every day and was always available to answer my questions (even on a Saturday at one point). But beyond the pleasure of working with Kathie, is the pleasure of working with her wonderfully conscientious crew. They answered questions, explained processes and were unfailingly friendly and courteous. This is a great bunch of people to have come into your home and leave a beautiful space behind. We are truly pleased with the results and will use Maughan Design again in the future.

We had two projects in mind that involved opposite ends of our 1960 s built home. Kathie began with multiple, relaxed interviews with us, in which she gathered an impressive amount of information about how we live, how we use parts of our home, what are differences in taste between my husband and me, etc. When she got back to us with sample design options, we were downright gleeful at her ability to crystallize what we were each looking for, and her tactful way of pulling our disparate tastes and visions together into cohesive, practical design. And she did all that while keeping her eye on the vintage of our home, its innate style, so that in the end the newly remodeled rooms blended seamlessly into our existing, older home.
The construction process was lengthy, but always clearly focused and sequenced out on a calendar in advance. We felt at ease with the security of our home, their efforts to minimize noise, keeping us informed at each step, as well as efforts to clean up at the end of each day. The individual workers from Maughn Design were, to the one, responsive, careful, courteous, and thoughtful in getting their work done while we were still living there. Finishing details drug out for several months after crews had moved on to other projects, and seemed to become lower priority, but I ve never doubted that they would all get done. I trust that Maughn Design will be responsive to us if any issues might develop in the future, and that is a great reassurance.
We re very grateful to Maughn Design. For us, it was the right size firm for our job, and gave us creative planning and quality workmanship, done with financial clarity and complete trustworthiness. We really love the finished result!

Awesome firm for getting Tile done right thanks to Columbia River Tile and Stone. Jeff and Alex provide a legitimate NTCA professional experience.

HER VIEW: SIMMER, SIZZLE, HOT!

Our designer/builder took a walk through our tired, water-damaged kitchen and within 10 minutes casually suggested a move of the refrigerator into the pantry; later identified the wasted space of the pony wall . The new design included many other details each of which led from a ho-hum to H O T kitchen! We love the spacious feel, durable materials, and simple sparkling beauty of the result.

DETAILS I ENJOY:

Commercial vinyl heat-sealed plank flooring (from water damaged maple wood)

Spacious quartz countertop (from Formica rough sawn)

Under-mount stainless steel sink (from white porcelain top mount chipped, stained)

Cabinets to the ceiling, semi-custom (from peeling foil cabinets)

Corner cabinet units for pots/pans/trash (from empty corners)

Hands-free stainless faucet (from the white faucet)

Coordinated lighting throughout including under-counter, Philips Hue

PROCESS:

PROJECT: moved systematically under the direction of Maughan Design and Remodel team. They listened well, coordinated each sub, and paid exceptional attention to dust reduction and keeping a tidy work area.

TIME: The 10 weeks worked for us as follows: All downstairs furniture was moved into storage; we used the refrigerator into our garage, some appliances in the laundry room and went out of town for a conference!

COST: comparable to installing a new luxury car in our home but will last longer than a new car. The price was within the general range of Google estimated for our zip code.

WALKTHROUGH: after completing a punch list of final items, we found each detail satisfied or exceeded our expectations.

OUTCOME:

The disappearing act of the refrigerator and pony wall with many additional design details led to an open, integrated kitchen that flows seamlessly and beautifully into our living area. I love the spacious feel!

Our goals of form, function, and beauty to our eye were each checked off. The final result exceeded our expectations. We now have a H O T kitchen!

Would we approach this company again for a future upgrade project? Yes, in a heartbeat. Yes, we recommend Maughan Design and Remodel without any reservations.

His Review

Maughan Design & Remodel recently completed a 10 week remodel of our small kitchen and we couldn't be more satisfied with the results. They transformed the small kitchen into a much more functionally and attractive space.

From the first home design visit by owner Kathie Maughan and designer Staci Holt, we knew this was the right team for us. We went into this project with an open mind, looking for any suggestions to improve functionality and appearance of our kitchen. We were not disappointed.

During the construction phase, we lived in the home with no kitchen or living room. The construction crew did their best to reduce dust from entering the remaining living quarters and were very respectful during the entire process. They actually cleaned up debris and vacuumed at the end of each workday.

The attention to detail was remarkable. The construction quality is outstanding. When we noticed a couple of items we felt needed attention, our concerns were addressed immediately and the work completed within days. When we had a question about the process we simply emailed Stacie and she responded, usually the same day.

Maughan Design & Remodel clearly takes pride in their work and is very customer service oriented.

I love my new master bathroom! I was tempted to redo the bathroom myself but because it needed to be gutted I was scared to get in too deep. I m so glad I found Maughan Design. They came up with a floor plan that I would ve never imagined myself and was able to fit a large shower, overly large soaker tub, and a nice double vanity in what I thought was an impossible space. I really didn t think it could be done. You can have as much or little involvement in the project as you d like. I wanted to be hands-off so I picked a few finishes and then they handled everything. Great attention to detail, the timeline and cost was what they quoted up front, and they handled any issues that came up. The entire team was so easy to work with. I ve hired many subs for small projects but I ve never had workers clean the floor on their way out the door, every day! Very easy to have in my home.

Kathie has been a part of my team of carefully selected vendors for about 15 years. We've worked together on several complex projects which required a high level of creativity, excellent ergonomic design skills and an eye towards color and style. My typical client has needs requiring those skills and Kathie delivers what they need.

Her staff work well with other subs and provide timely assistance when needed.

Craftsman Homes Group, L.L.C. is proud to be associated with Maughan Design.

Tom Payne, Certified Master Builder

We bought our condo 6 years ago and knew we wanted to make some changes to the kitchen and master bath. We talked to a lot of friends and neighbors to try to find the right designer/contractor and procrastinated. This spring we finally made the leap and are so glad we did. Maughan Design was wonderful and exceeded our high expectations. Kudos to Crystal, Darryl, Scottie, Matt, and Brian.
Close and clear communication
Understood our taste and planned with that in mind
Good suggestions; wish we had listened to all of them
Handled all the bureaucratic maze with the condo board, management company, and the city
Did not change the footprint of our rooms, but the remodel yielded substantially more functional space, more storage, more accessible, and more attractive
Minimized inconvenience; only one day without water in the kitchen; cleaned up every night to minimize the obvious dirt and chaos
Assured that subcontractors (carpenter, plumber, glass people, tile people, painters) were top notch and met user friendly and quality standards
Crews were always pleasant and prompt, talented, and went the extra mile
Everyone made clear that they wanted to make sure everything was perfect
After completion, small problems (appliances and tile) were addressed quickly and completely
The project was finished on time and on budget. We couldn t be more satisfied and would recommend Maughan without reservations.

I was a bit intimidated by the prospects of remodeling our kitchen. The people at Maughan Design helped me find peace and confidence. Their experience and expertise put me at ease. They dealt professionally with doubts and concerns. I came to trust them and I have not been disappointed.
Every person who entered our home, whether Maughan Design employee or subcontractor, was respectful of our family and our home. Their attitudes and professionalism sprinkled the project with many enjoyable moments.
I love our new kitchen.

We are SO happy our neighbor referred us to Maughan Design & Remodel! We had been wanting to do a kitchen/family room remodel/expansion for several years, but had a couple failed attempts at finding a design that would get us what we wanted without completely rebuilding

Then in walked Kathie Maughan! I do not even know how to describe this, but during our first meeting it was clear she was the one who could listen, understand, and bring our vision to life. She clearly has some sort of special talent for visualizing what she has to work with and what her client wants to end up with it was amazing to watch her analyze the current space and come up with creative and functional options.

Then to learn we could count on her and her amazing team to take care of every detail from start to finish was so comforting. And speaking of her team they are indeed super amazing! We feel extremely fortunate to have had them working to make our dream a reality these past several months we truly cannot thank them enough. Oh, and we ended up doing more than originally planned (bathroom remodel, all new flooring, updated fireplace mantels, fresh paint everywhere, etc.) - so glad we did!

We HIGHLY recommend Maughan Design & Remodel for any/all home remodeling needs they are the best!

We hired Kathie (Maughan) after interviewing multiple contractors to renovate our loft in the Pearl District (original 1922 industrial building) from an awkward and chopped up office space into a place we could call long term home. Most important, our main home now is in Honolulu, HI and I needed someone I could trust long distance. I read many reviews about Kathie; most expressed their gratitude for communicating from distance, her attention to detail, and turn-key capabilities to do all work under a single contract. Her efforts were incredible including shipment of special reclaimed barn wood flooring from NY state, dealing with irregularities in sub floors, and most importantly, positively dealing with tenants in an office space below us that were impacted by the construction including falling debris and our plumbing that went into their space. A beautiful bathroom and laundry was also created including custom concrete countertops, deep Japanese style soaking tub, and creation of custom cabinets and doors from reclaimed truck bed wood. So unique and original; this place is now a gem. Kudos to Kathie & Maughan Design!

Maughan Design and Remodel helped us remodel our dated condo. The Maughan Design team did an incredible job, from the design phase all the way through project completion. If we have another project we will definitely be contacting them to help us. Thanks again for making a difficult process go as smoothly as possible. We couldn't be happier! The condo is completely transformed and looks incredible.

We worked primarily with Lancea for the design and planning of our 1940s era kitchen renovation. Coming into the project our goals were #1 to add a dishwasher and #2 rejuvenate the kitchen and breakfast nook without destroying the existing charm. We were pretty hands-off and open minded; Lancea and Kathie came up with a tasteful "refresh" that seamlessly blended with the existing style. The project finished on time and on budget and the work crew was clean and professional. Communication with Lancea and the foreman was easy and timely. We ended up making one small change a few weeks after completion: we switched out a faucet which added a small additional cost. Otherwise everything went as planned. We have received compliments from everyone who knew our kitchen "before". We would definitely work with Kathie and her team again, everything was planned and executed as expected and most of all we LOVE our kitchen!

Kathie met us personally at the beginning of the project and was highly involved throughout every stage of the project. We were out of town often during the course of the project and I could always count on calls and emails several times a week and photos showing the progress of the project. Remodeling is expensive, but Kathie's work and attention to detail is well worth the cost. I was most impressed by her team's professionalism! Everyone who came through the house over the course of the project treated our home like their own. Their protective measures were top-of-the-line and after each day the teams cleaned up to try to keep the dust down.
Every time that we came home to view the home Kathie offered to meet us to give updates on the status and next stages. At the end of the project Kathie did a final walkthrough with us and the "grand reveal" left us speechless!! Even after the final walkthrough Kathie has always made herself and her team available to fix any problems that come up over the next 1+ year. She stands behind her work!
We will most certainly use Kathie and Maughan Design again in the future!

My husband and I first worked with Kathie to design a kitchen for our first home, a 1888 Victorian Farmhouse. Since then, we've used her to design a bathroom upstairs, as well helping us choose a paint color for the exterior of our house. For all projects, she was willing to work with us so we could DIY some of the project, such as painting and tileing.

I think Kathie is an exceptional designer, whose experience allows her to work quickly and creatively, delivering huge value to a project. She is excellent at communicating design concepts, thinks aloud, and brings you along for the ride. She truly listens to understand, and incorporates our wishes while never compromising good design. She has been invaluable in bringing modern comfort our old home while staying true to the period.

Last Christmas my husband surprised me with a present of a complete kitchen remodel for our vacation home. Isn't that a great present? Well I was thrilled but worried. Our vacation home is 3200 miles away! How do you accomplish such a major remodel so far away? Sounds scary, right? Well my husband had researched designers and hired Maughan Design. Kathie and her team could not have been better. Kathie was a dream to work with. We had many phone consultations that included emailing ideas, design details and lots of pictures. Kathie interpreted my ideas with her great sense of style and practicality. All questions and concerns were handled quickly. The results exceeded my expectation and even the many pictures she had supplied of the progress. I could not be more pleased.

We had such a positive experience with the staff and LOVE our new kitchen remodel. Thanks, team for your recommendations and hard work. You have our highest recommendation!