Marietta Toyota Reviews

Marietta Toyota has the best service center. The professionals are, knowledgeable, friendly and go the extra mile to make sure you and your vehicle are treated right.

Had a wonderful experience purchasing my new truck with Mr Robert Glover. Will definitely recommend to all looking for a new vehicle. Thanks again!

I recently purchased a Toyota Highlander. I had a great experience at Marietta Toyota. Dale Snyder went above and beyond to make sure my new car had everything I wanted.

I tried to get another dealer to match prices with an advertised price at Marietta Toyota and they said that he couldn't compete with them. That says a lot! Excellent price for an awesome truck! The salesman John Maddox was outstanding, as well as the finance manager, Roberto Manzur. This is the place to go!

Patrick was excellent communicating status of my car. I was very satisfied as always.

Very friendly place and very pleasant people and your staff are very courtesy

Dave in the Service Dept was super efficient. I dropped my car off to get something fixed that was on recall. He was friendly, made my car drop off fast, and communicated with me via phone and text message when it was ready for pick up. I was amazing how quickly they fixed my car.

If you are looking for a Toyota, go ask for Jimmie Wilson. He is the best in the class. The process of getting a car was painless and easy. We got the car we want at the price that was the lowest up and down the east coast. I will buy from Jimmie again.

Nice folks. Seem to do a good job. Only disappointment is the time I waited. 2 hour wait after I made an appointment and only had oil change and tire rotation.

Marietta Toyota staff always make you feel welcome and appreciated. They make you feel welcome and at home. Most businesses want to take your money and get rid of you; not Marietta Toyota, they show that they have your best interest at heart and you can feel it as soon as you walk in. So many businesses lacked this quality. Please do not CHANGE this culture!

They did a great good in my car!
Thank you!

Called the previous week to make appointment for 10,000 mile warranty checkup and oil change on my leased Camry. Not impressed with service area. I pulled my vehicle into garage service area, gave my keys to a nice young man who said someone would be with me shortly. I stood there maybe 10 minutes and was pretty much ignored. The courtesy shuttle was great!! I just think the overall customer welcome needs to be improved in that area.

The service was great the convenience was superb and Fred my rep did an excellent job very passionate about his work

Morris was awesome in helping us trade in our car and get a new one! Definitely cares about his customers.

Love the friendly service that I receive at Marietta Toyota. I wouldn't take my Prius anywhere else!

They told me that it was going to be a 45 minute wait time for a simple oil change. Two and a half hour later, a guy comes to tell me that the battery is weak. I told him that I got it from them but he could not find any records of it. I told him I didn t want another battery today. He told me it would take five minutes to put the car back together, 30 minutes later another guy shows up saying that the battery was weak. I told him I got it from them- he found it in the system and quoted a pro-rated price more than what I had originally paid. After I got home, I noticed that the glove box hinge damper was uninstalled. Overall not a great experience today!

Without a doubt the best experience I ve ever had at a dealership. I made an appointment a day earlier and when I arrived I was promptly and professionally greeted by the great Mr. Moore. He didn t try to up sell me, in fact he made me aware of something I d been paying for at the other dealerships that I didn t actually have to get changed. All in all the process was very fast, took about an hour so I got a little bit of work done with the free WiFi in the waiting area. Not only did I leave with my car serviced at a more than reasonable price, I left Marietta Toyota with peace of mind.

Smooth process, I came in ready with all of my info. Jonathan and Tim made the process a pleasant and easy experience. Ended up getting a great deal on a new vehicle. You can tell they cared about me and not the just the commission.

Was told my 20,000 mile service would take no more than an hour and fifteen minutes. After that time elapsed my service manager gave me an update that they were just finishing rotating my tires and assured me they had not forgotten about me. After another 20 minutes tried to find my service manager (or any service manager to that point) and could not find anyone. After another 10 minutes of pacing in the waiting area (I am the only one left there by this point)I final find a service manager who tells me they are just finishing changing the oil filter and it would be just another 10 minutes. So just great that what was supposed to take no more than an hour and 15 minutes wrapped up in a few minutes short of 2 hours and causing me to be late by 30 minutes for picking my 10 year old daughter up from dance. Way to over promise and under deliver. Sad as when I've been there on the weekends for my 5k, 10k and 15k service they were spot on.

I went there to get my car serviced and the customer service was GREAT. Clean and comfortable environment. Very knowledgeable and friendly staff.

Customer service here is top notch!! Staff is always courteous and the waiting area is clean all the time.

This is the third time I've brought my car here for service, and I've been very happy each time. The staff is welcoming and friendly, and they took care of my car well and quickly.

The service department has always been great to deal with.

Service representative was courteous and helpful in getting me in and out very quickly. Highly recommend Marietta Toyota for both sales and service!

Great experience!! Bought my very first car and the employees were very helpful

Excellent service advisor (Greg McGaha) and great servixe at a reasonable price

Marietta Toyota is great,they are very professional and nice. I have only rented from them,they have good vehicles at a competitive rate.Shannon and Brian in service are awesome.

The team at Marietta Toyota was great! They were very patient with us and made sure our experience was a smooth as possible. Everyone we talked with was always willing to help answer any questions or concerns we had. We will be telling our friends and family to buy their next vehicle here!

I had a great experience purchasing my new car with Perry Kinney.

Great experience. Our salesman Howard did a really good job working the best deal possible and Eric the sale manager was very strait forward, easy to work with and talk to.

The finance person was very unprofessional and inexperienced. He needed training and could not explain much. Come to find out all the papers were messed up and I had to come back to fill out new papers a few days later...

Tom Donalson is a great Salesman. Very professional, friendly and courteous. He does not push you to make a decision and is very knowledgeable of Toyota s line of vehicles. Highly recommend Tom and Marietta Toyota!!! Will be a return customer for my next vehicle!

The staff at Marietta Toyota was very friendly and expeditious at helping me finance my first new car. I was equipped with all the valuable information needed in purchasing and maintaining this vehicle.

Thanks Marietta Toyota!!!

Brian Kessler has and continues to help me any time I need my car serviced.
He makes me aware of any problems which saves me a lot oh heartache!

Customer service was excellent the person help me was Nick he was new to Marietta Toyota but did a great job explaining the features safety everything about having a new car. He will be a great salesperson in the future and we learned a lot while we were there. Everything about my experience was great I did not feel pressured in purchasing a new car. The details were explain to a T all the staff were welcoming and warm and the front desk lady was very helpful and very courteous until closing as well as the store closed. Thank you Toyota

Always use Marietta Toyota. Think they are fair and know my car the best.

Just bought my 5th Toyota from Marietta Toyota. That should tell you how confident I am in purchasing and servicing with Marietta Toyota.

The most welcoming customer service I have seen at a car place. And very quick, I was out within 45 min with no appointment on a Friday morning.

Marietta Toyota means what they say. Trust is not a slogan. They have earned it having now having purchased 2 cars from them from different sales reps. The staff across the board are professional, polite, and personable. I experienced excellent customer service with every interaction ranging from the phone operator, the service staff, the general manager, finance, my sales rep and his coworkers. They are ethical, treat their customers and colleagues with respect and give you their best price up front. There is no back and forth. Call Morris Mega or David Swaggerty (or any of their staff) and you will leave impressed with this family run business and their extensive knowledge of their product!

Rich Davidson, Dale Snyder and the rest of the Toyota team were a pleasure to work with and my new Prius is a gem. I heartily recommend Marietta Toyota. They''ve taken care of me past, present, and future.

Very friendly and quick service.
Thumbs up!!!

Daniel was a great salesman and worked very hard to get me a great deal. Tim was super helpful with information regarding the warranty on my previous vehicle and how to cancel the warranty and get a refund. Great experience.

Prompt service. 'State of the art' facility. This is my 11th trip Marietta Toyota Service Department since purchasing my Corolla. I will not use any other service facility.

Reaching a deal was relatively easy. Price reasonable. Staff was very friendly and professional. All went easy as promised.

It s was my first time there in Marietta Toyota and it s was a good experience being a customer because they so nice and helped me with my first car I got thanks a lot

Extremely knowledgeable and very friendly and courteous. They will have our business for many years.

My Wife and I just stopped in to check out Toyota of Marietta after visiting a competitor. The difference was night & Day. Jimmie Wilson asked my wife what we were looking for in a car, and showed us what Toyota had to offer. His product knowledge and professionalism were great, we came away extremely pleased with a new Camry. Jeremy Mark handled our financing, and the total dealership experience was such that I quit procrastinating and came back to purchase that overdo a car for my daughter the next week.

Thank's to all at Marietta Toyota!

Very dedicated with their work and very good treatment

Thanks you my daughter is happy with the car. and I am happy with the deals that u have gave us thank you Mr.Don

Always a pleasure to work with professional and caring people. Toyota of Marietta GA is a great place to service your car.

Marietta Toyota is a great place to bring your Toyota for friendly fast service.

I have been coming here for years for my service.
John Thomas is my favorite service technician but everyone here is super nice and helpful.

I luckily got to work with Terra and Tim today to purchase my first vehicle! You can tell this place wants to get you the vehicle want you want at the best price possible. Terra went above and beyond while being respectful and professional (we drove over an hour just to work with her). Tim was extremely friendly and made an overwhelming process pleasant. Overall I would definitely recommend Marietta Toyota and I thank them again for helping me find my dream car!!!

I think that my salesman ty was a patient and knowledgeable person. He brought the car out and it was clean and gassed his boss came over and talk to me and greeted me friendly we settled on a price I wrote a check and I was out the door in less than an hour and a half. The car is great and if I ever have occasion to send my friends there I will it was without a doubt the easiest car I have bought in the last 50 years

I needed a new transmission for my 2016 tacoma, i dealt with bryan kellser and buddy was my service technician. The process was as easy as it could be and bryan and buddy didnt seem to mind that i had a million question for the about my truck and service.

Thoroughly enjoyed working with Dylon G. He did a great job keeping me informed on the status of my new car order. Felt like he was honest and straight forward. Would definitely refer him to others - and use him again as my sales specialist.

Efficient and professional service. Brian had outstanding customer service skills and helped me with anything I needed! Would recommend you head to this dealership for anything related with Toyota. 10/10

Vince was awesome with updates and was ultimately very helpful throughout the whole experience! Although i hope not to return if i have to, i know I ll be going to Marietta Toyota

This place was great! Had a bit of a wait but the team more than made up for it with their friendly attitude! Chad was a pleasure to work with (and Marietta Diner was indeed delicious). 100% worth the trip out of town to found the car of our dreams!

I must personally say that Leonard Bianchi went above and beyond with excellent service and knowledge to help us purchase our brand new Toyota Rav 4 hybrid! I recommend anybody looking to buy any Toyota to personally go and see him. He will definitely put a smile on everybody's face!

I went in to speak with Mr. Kinney and he was a great salesman and he educated me and gave me a fantastic deal on a new car. I appreciate him and the dealership for a wonderful experience.

Love coming they endure everything is up to par as well as great customer service

Everything is fine and dandy and price looks good until you get to the financial part. They lack transparency when it comes to the price, what bank is financing you (if you are financing), what interest rate you re getting and additional coverages. They over explain in some areas, but do not give you the full picture. Don t be surprised if you do not get your permanent tags within a month, you may have to go out of your way to get them yourself. If you buy an add on service have them provide you with a list of everything is covered and read it before committing to anything. Later you will find out some things are not covered at all. Also, if you have questions it might take you a week to get in touch with anyone.

Rude, unpleasant, money pinchers, unprofessional...
* The service tech, entrance left, ONLY cares for the MONEY. Doesn't listen, only works on commissions.
* NOT professional on assessing the car issues.
* NOT honest about after hours service. 4pm cannot check the GPS system because 'all my techs are gone'.

I came in and left .... Don't waste your time.

Mariett Toyota is WONDERFUL. I have had a Toyota Tundra for 3 years now, and will never go anywhere else for parts or service. The parts counter is awesome, and the employees there are ALWAYS welcoming and helpful. I will never buy anywhere else or go anywhere else. The guys in the service lane are always friendly and there is never an issue about attitutes or servives.They truly care about you and your car. I have never had a bad experience with Marietta Toyota and would definitely reccomend Marietta Toyota to anyone! You wont be disappointed! Brian Finley reccently helped us with the purchase of our new Sequoia and he was wonderful. Helpful and made everything easy!

I have a 2006 Avalon keep up the maintenance just approach 300,000. The service is great the atmosphere is great and keep to their price point. So if you re looking for a good mechanic come to Marietta Toyota

They did a great job!! Perry was fabulous to work with. He was knowledgeable and listened to what I wanted. The whole team worked hard to find my Tundra, add the extras and deliver a day ahead of schedule!

The Marietta Toyota team is wonderful! Jon is a great and makes sure to take such great care of ALL of our Toyotas

Rick Knoll at Marietta Toyota was exceptional to work with. He was very friendly, knowledgeable, offered a lot of time, and most important he offered no pressure or high sales pitch. He was a great listener, directed us according to our list and ultimately we purchased the perfect vehicle for our needs. Thanks Rick! We will send our friends and family your way.
Marc and Natalie

Great fast service! I ve been coming here for 2 years & I live on the south side of Atlanta. I went to the Toyota closest to me and they did such a horrible job! I will never go back. Marietta cares about service & their customers! Love it here!

I've relied on Marietta Toyota for the past 2 years for parts and service for my Toyota Echo and I've only had good experiences. They're super polite, very fast, no run-around, and I never feel like they're trying to squeeze more money out of me. Just the opposite - they are affordable, offer coupons on routine services, and help me stay within my budget. I highly recommend these folks. I've had bad experiences elsewhere and thought to myself, "I can't wait to get back to Marietta Toyota," which pretty much says it all. Two thumbs up. Five stars.

The worst experience in trying to buy a car. Everyone from Sales to financial 1 sat ratings. They wanted to sell us 23, 000 Rav 4 XLE car for 37, 000. With prefect credit score I was getting APR of 6.99%. I was interested in 2019 Rav 4 model no efforts to sell that one. Not coming back, they will try to rip you off.

Highly recommended!!! I got a new Camry thru Marietta Toyota. Overall, great experience. Chad is very nice and Jeremy is very helpful.

We bought our 2nd Toyota Rav4 from Rick Knoll at Marietta Toyota about one year ago. We were thrilled with his service.

So, we just bought our THIRD Toyota from Rick Knoll! This time it is a 2017 Highlander!

Rick is very knowledgeable and VERY easy to work with. He really listened to what we said we liked and wanted (Versus what we don't like and don't want), and helped us focus in on the right car at a reasonable price.

Helen B. of Decatur, GA

Alex was great. He listened to my concerns. The service was quick and I'm happy with the result

I bought a Camry from Rick Knoll and my experience with him was very positive. He never rushed me and answered all of my questions. I would recommend asking for Rick if you are looking for a new vehicle.
However, going over financing with Andrew Austin was quite the opposite. He was not nearly as courteous as Rick and was not helpful or patient. Nonetheless, my overall experience was still pretty good.

Steve at Marietta Toyota is awesome. Customer service is amazing here.

VERY dissatisfied with this location and their servicing . They gave me the MOST absolute run around. Fred the service manager told me my vehicle will be done the day i bought it in which was March 26th which was true my check engine light was off BUT came right back on the next morning so i took it back the 27th and was told the workers were already gone and to leave my vehicle and come back for it the next morning ! TOTAL LIE i got a call from Fred and was told it wouldn t be done till the 29th . Sad excuse for a business i definitely will not recommend others to come here for an urgent matter

It took over 3 hours to get an oil change after making an appointment.
I will probably not return to this location. What is the point of making an appointment?

Absolutely not happy with the various departments at this establishment...my extended review will be dependent upon how my poor experience with Toyota Marietta gets resolved. As for now it s pending

8/1/19 very unhappy collision wants to charge insurance company while depreciating the value of my car for their mishap...NOT happening on my watch