Mall of Georgia Chrysler Dodge Jeep Review

Wallace and Rod were great helping me get my new 2017 Chrysler 300. I would recommend them to anyone looking for a great price and experience.

Drove over two hours after working remotely with Jeffrey Patrick. He helped me ensure the vehicle I was looking for was available prior to making the drive and helped me come to a good deal on the new Jeep we purchased. I'd happily suggest anyone in the market for one reach out to him. I wasn't disappointed and was blown away by the experience.

Great place to buy a truck very helpful and friendly people thank u Joshua d!Aquin for helped me..

Absolutely worst dealership experience. I simply was stopping by for them to take photos of my trim in my jeep Cherokee SRT. I had only had it a week. Bought it from another dealership and needed them to order the part. After waiting for a hour in their waiting room I couldn't wait any longer due to another appointment. I had asked for my vehicle and upon receiving it noticed they REAR ENDED MY SRT WITH ANOTHER VEHICLE ON THEIR LOT. Absolutely shocked this could even happen considering my vehicle was fully equipped with alerts and a backup camera. Jason Frey the general manager says " it's just an accident, it happens ". REALLY!!!!!!!!
Next I spoke with one of the owners and received a very similar response. Yes my vehicle is getting repaired but what an inconvenience and NO they refuse to do anything more than fix what they damaged....NEVER AGAIN....I wont let them move a damn bicycle.....VERY HEARTLESS INEXPERIENCED DEALERSHIP......SAVE YR TIME AND VEHICLE...

Never let this group have your phone number.
They will call, text, call from separate numbers well after you opt out, decline letting them text and call you. I went to Ed Voyles. None of this places BS

There are people that come to work everyday and just do the job, but Terri Miller came to work to help people, like myself I'm grateful to her for her caring concern. She listened and got it right.
Thanks again Terri,
Keep it up & stay strong!

I walked in to just browse their truck inventory, ended up driving home in my new RAM 1500. Jeff Mathews couldn't have been more helpful. He met me at the door walking in, then spent time showing me everything on the lot, no pressure. Found the perfect truck, financing was quick and easy. Left my trade-in there, took home my 2019 RAM. For anybody looking for a new vehicle, I would definitely recommend stopping in to see Jeff.
Steve Weeks

I visited the dealership 2 months ago concerning the airbag indicator light on dashboard. They went under the driver's seat where the device is located. Said it was a loose wire, indicator light went off. Also the passenger side amber light was out, they stated they didn't have the "bulb" on stock. Also they told me my warranty was valid until I reach 50,000 miles. The seatbelt indicator light came back on a month later. Since I had the day off today, I returned to the dealership to have these issues addressed. I was informed by the Service Department Representative that they won't be able to service my Crystler 200 without an appointment, which I can understand. Then he stated that my warranty ended at 36,000 miles, currently I have 37,633 miles. I told him what was told to me 2 months ago when I had 33,000 miles. He told me I would have to pay $120 for diagnostics concerning the airbag indicator light. Then I was told it's not a bulb blown, but the whole amber light part. Which would cost me $22 before taxes. I was truly disgusted with my experience at this dealership. BE CAREFUL WITH DOING BUSINESS THERE.

Oscar and his finance manager Derrick were great! In and out in no time. Oscar took care of us!

Thanks for the great buying experience.

We dealt with Jeffrey Patrick. Hands down the best salesman around. Made the deal happen without any issues!

All they want is your money, lack of customer service. I drove 40 miles hoping to get a good deal, but was definitely a waste of time and money. One of the financial guy will make sign papers without going into full details. I wouldn't go there if I were you.

finaly i find the dealership can take care of my truck
great custmor dervice they explain every thing they did on my truck
promice to come back

I recently was in the market for a new truck. In the last 20 years I have owned only 1 truck a Dodge Ram. It has more than paid for it's self so of course I wanted another one. As luck would have it I not only got a new truck I was lucky enough to have an outstanding salesman. His name is Ryan Bills. He took the time to listen to what I was looking for, set aside his personal life and made me feel like I was his one and only priority. Should you find yourself looking for a vehicle I strongly recommend that you seek his assistance. This is not to say that he is the only one to take care of your needs but in 20 years I hope that he is still available. Thank you Ryan for all you have done. I love my truck !!!!!

Oscar Ferrari was the sales rep that helped me. He was super helpful and knew exactly what he was talking about!! If yall are looking to purchase a car, this is the man to go to!

Jeff Patrick is da Man!! Thanks for making this car buying the best yet!!! He dealt with me over text when I was busy and I had a super experience with him!!!!

I Bought my first vehicle here cool yellow Jeep Renegade . Oscar Ferrari, I highly recommend you ask for him to be your salesman, He wasn t pushy, Professional, understanding making the process easy and stress free. Financing Derek was great to work with quick getting to the details had me out of there quickly!! I highly recommend coming get your vehicle here! Thank you!

Mall of georgia is the best car lot I have ever dealt with Jeffrey Patrick and his team were awesome they worked with me they didn't have me in there long we came to agreements to satisfy both parties and I highly highly highly recommend anyone looking to buy a car to go there you want be disappointed I promise you.

Jeff Patrick was an absolute pleasure to deal with! Sales manager was great and Terry in finance was top-notch and hilarious. All in all would highly recommend this dealership!

I have to admit that I should have updated this a long time ago. Come to find out, the finance manager Terry ran mine and my partner's credit a total of 15 hits to our credit reports. We had to craft our own letter for Terry to sign admitting they mistakenly ran our credit that many times. I had to then send those letters with other supporting details like our credit reports to those banks to ask them to remove those hard inquiries. It's been a nightmare.

Yes Jeff was great, but go into the dealership with your own financing to avoid this.

And email communication to various people in the dealership either bounces back or they take days to respond.

Be wary of the operations after the sale. It could be a surprise.

I recently bought a Certified Pre-Owned Ram 1500 from Mall of Georgia Chrysler Dodge Jeep Ram. I was impressed with the service I received; never felt pressured or mis-imformed. If you're in the market for a new vehicle, I highly recommend seeing Chad. Also Derrick in finance got me a super low rate and was straight to the point. Well deserved 5 star review, thanks gents.

Long time customers of Mall of GA C-D-J, found a great car. Jeffrey Patrick was a great salesperson!

My experience was great here. Thanks Clay for all the info and advice !

We drove 3 hours to come to this dealership because they were offering the best price. The salesman, Cotton, was wonderful from start to finish. Made it a positive experience and all the staff was super friendly to both my husband, myself and our dog. Enjoyed popcorn and ice creams while waiting. It was definitely worth the drive. Thank you.

I came to this location on Feb. 13, 2019 due to some issues with my truck. The first gentleman tried his best to assist me. I asked him a question and he asked me to wait a moment so he could confirm the answer. While I was waiting for him to return Adnan came to make sure I had been helped. He asked me if there was anything he could do to help me. I gave him the short version of my issue and he immediately went to work. He assisted me with getting my truck further diagnosed and looked to see if my issue was covered under a warranty. While I was waiting for my rental, Adnan, shared a personal event with me and it left me in tears! I've been to this location before to general oil changes and system updates. But the service I received today was AMAZING and one I will ALWAYS remember. Adnan, thank you again!

Rod Ward! Go to this dude. He is straight forward and will work to get you the best prices!

If you are in the market for a car ask for Michael Eubanks! He is an awesome guy. My husband and I purchased a Durango and love it. Ask for Eric and Darius when you take your vehicle in for service. These guys are great! I am always pleased with the service. Kim at the check out desk was extremely nice as well. I feel like family when I stop in every time!

Jeffrey Patrick was by far one of the best experiences I ve had in car buying and I ve purchased more than 4 cars in the past five years. He really understood everything we wanted in a car and also connected with us as if we we re family he made us feel comfortable with our decision and explained the process of car buying so detailed that my husband was even thinking of trading in his truck for a new vehicle. This car was a gift for our son and when my son saw the car he was surprised that Jeffrey picked the car exactly how my son described it and wanted it.

Fast & Convenient service from start to finish. All the staff are great. Bobby W and Finance Manager was beyond helpful. Go see what they have for you!

Was the and the service is bad.....left waiting and the waiting room, and saw the car ready for more the 20 min, and before brought the car i knew have a light burn, but the supposed inspection they did no see that....or they no did nothing, for me is no trust that service

I really appreciated the time, attention and patience that was given to me and my family while my concerns were not to loose everything I had. Instead I was blessed with a good deal. All of my concerns were met and everything I could find on the car was made perfect. This is a dealership I will continue with for years to come. Thanks for everything.
Darryl

Amazing experience today purchasing my new Jeep! Everyone from the salesman, the finance manager, all the staff, and the owners were awesome! Great environment and great customer service. I am a repeat customer and everytime I buy something new I am reminded why I go back! Highly recommend!

Bought a used ram from these guys today- Big thanks to Steve Rickman and Ryan Bills for hooking me up and making the whole process so easy. Will definitely be back for my next one

The people working here are very friendly, yet the service is awful. The ability to complete any task in a timely manner is non-existent at this establishment. Never have I seen a car lot in which a person waits for 5+ hours to buy a car. I have been to a lot of car lots, and none have taken over 2 hours for a purchase, no matter how busy it was at the time. This place makes you wait forever even if there is only a couple of people. Then if you have things to do, they act like you should be able to show up right away when they call, yet it is fine for them to make you wait all day. Management at this establishment should really work on time management, as this is a huge flaw and looses service. I myself will not be using this dealership again, which is sad because our salesman was extremely nice and honest. If you want a car at a good price, and do not mind waiting days for things to be done that was promised to be done the next day, or have time to wait around for a day, it would be an okay place, but from now on I will be returning to Hayes. If you do shop here ask for Curtis though, as even though your waiting all day, he is a nice guy and fun to talk to.

Recently bought a Challenger,!! Such an amazing team very helpful!!
salesman Mr. Curtis Johnson took very good care pf us very honest!!! Will recommend Mr.CURTIS JOHNSON very pleasant and professional experience!!

Rod Ward the sales representative was very patient, and worked to best of his knowledge in assisting me with my purchase. Moreover, Brian Wolfswinkel was very helpful in working out a price for my new truck

I went in for an oil change , drove the car for 4 days and there was no oil in the engine, now I m out of $2000 because the cams were ruined, it s been 3 weeks and the problem hasn t been resolved, and every time I call there seems to be another problem, I did not have any issues at all when I brought my Jeep in for an oil change, i would appreciate if a general manager would contact me

From service to sales these people are great to deal with. I had a wonderful experience as a buyer with Joshua d Aquin as my salesman. He was very personable and answered/ or got answers to all my questions. Darius in the service department is a rock star. Stop in and see these guys!

Bought my 2016 Rubicon from here. It was an easy and positive experience. The sales team, from the managers, financing and my knowledgeable sales consultant, Curtis Johnson, did everything they could to make sure the transaction went smoothly. They got me in to the vehicle I wanted within the price range I wanted. I would highly recommend my family and friends buying their new and used vehicle from this place.

I think it s hilarious that you think a lift, wheels, and tires could ever bend a one ton axel.

We bought our 2014 jeep a little over a year and half ago. everytine I bring it in to service Allen in the service dept treats me like I'm an idiot. We got the extends warranty for a reason and he always finds a way to say we owe money. More

I had bought my charger from dodge mall of Georgia , the sales person Jeff Patrick was awesome and helped me through the whole process.

I would recommend him and dealership to my friends

I have been going to the Mall of Georgia Jeep dealership for at least 4 years, since we bought our Patriot. We have had great experiences there, and they have always done their best to take care of us. If for some reason there was a breakdown in communication regarding an issue, they were right there to correct it. The last couple of times I have been in, we have had unexpected repairs that needed to be done, but they were handled very well and we were notified of the costs, and notified of what was covered by warranty and what was not. The repairs were done in a timely fashion and both the Service Advisor, Eric, and the mechanics were great at advising me on what was going on. I would not hesitate to recommend this dealership to anyone needing service on their car.

Was straight and mostly up front about the used car I was interested in. No big surprises. Still victim to the BS haggling and strong sales tactics that all dealers are hated for however. I would not avoid this dealer again if they had something I was interested in, which says something.

JEFF PATRICK is great! Very helpful, no pressure, personable, goes above and beyond. Would buy from him again!

I puchased 2015 jeep renegade from jeff patrick!! I visit several dealerships to get this car and i am pretty sure this dealership will offer you the best price.

I will not be doing any future business with this Jeep dealership.
Over time my family has owned a Jeep Cherokee Sport, Grand Cherokee, Wrangler, Patriot, and we recently leased a Renegade.
The buying experience was painful. My wife negotiated a deal on a lease and I went to sign the final paperwork since I would be paying the lease. In "classic" dealer scenario the terms of the lease changed from what my wife agreed to. I walked out before getting the original deal.
The service experience was worse. My wife ran over a nail and drove a few miles on the flat tire so I called the dealer to pay for a new tire to be installed. I arrived on Saturday at 10 and went for a 90-minute walk to give them time for the repair, while leaving my phone number in case they needed to contact me.
When I returned not only was the tire not replaced, but they were trying to repair the original tire (which I did not request) and then test it to make sure it was still driveable.
No call to me to see if this was what I wanted. When I asked why they didn't put on a new tire like I requested they said "that tire is discontinued.....", " we were trying to save you money",
My Renegade is less than 5 weeks old and it has discontinued tires?
They decided to try to save me money without calling?
They didn't think that I might be more interested in saving time?

The Service Manager told me to "have a blessed weekend" in a perfect "go to hell" voice when I demanded they bring my car out immediately so that I could take my business elsewhere.

Of course I called and left a message with the General Manager and received no call back.

Poor service appears to be ingrained here.

We went on Saturday and met Joshua. He is a very nice, polite gentleman who was able to help us and answered all our questions. If you need to buy a car, used or new you need to get in touch with Joshua!

The customer service is pretty good, but when it comes to time spent servicing vehicles they fail. I have sat and waited 2 hours for my Jeep to get an oil change; nothing more than an oil change. I could understand maybe an hour on a busy day but 2 hours is just outrageous. Especially when I had an appointment scheduled. Also while I was at one of my regular service appointments the service guys lowered a 2016 Dodge Charger and pulled it off of the service lift and rear ended it with another car. That is just careless. Honestly if I didn't have the free oil changes here I would never come back.

Terrie miller was awesome. Catered to me and I know I was a difficult and unsure of what I wanted But she was right there with me !!!Wouldn't have it any other way. She was an amazing person

Great dealership experience, kept me updated on the progress of my order and made the buying process painless.

Today I leased a car with Mike Clinnin and had just about the best experience yet. To start, the price he quoted me in the email was ACTUALLY THE PRICE I PAID! I know, novel concept. I have bought or leased so many cars in my life. And it is always a struggle and painful. Mike was honest with me from the get go and was a man of his word. I would absolutely recommend Mall of Georgia Chrysler Dodge Jeep Ram to anyone and would most certainly send them to Mike.

I had an excellent experience at Mall of GA Chrysler. My salesperson, Ryan, was awesome and really knows his stuff! We love our new Jeep Cherokee. This is the place to buy a car. The staff, Brian and team, are really good. I will go back again next time.

Excellent to work with
Very good experience

Excellent Customer Service, Service Center speedy service.

A positive experience with Sean Wood. I am still trying to decide and had not such a good experience at the Toyota place. Thank you for being so helpful.

I met Collin Cappy, the service manager, and owner of the dealership. Discussed about our CSI manager platform for boosting thier reviews and retention. He is a gentleman and very caring to the customers. No doubt he built the dealership with his own hands. Jay Maddireddy, Dealtimer

I had a awesome experience here. Michael Rowe, Curtis Johnson, and Anthony Munoz were great employees to my family and I. There staff is very welcoming and helpful throughout the entire process!

Tyler made the car buying experience easy. I trusted him and felt like he had my best interest in mind. I will come back for my next car purchase.

I can't say enough about my experience here at Mall of GA Chrysler Dodge Jeep. My family and I were looking for a minivan to accommodate our growing family. OSCAR FERRARI was the best! As the parents of a special needs child, we have to make sure that when we make any purchase it fits the needs of all our family. Oscar made sure we didn't buy anything we didn't need and he helped us get a great deal. He never pressured us one bit and made the sale an easy one. I would recommend him to ANYONE. If you are parents and need someone who will be patient. kind and give you the best customer service, ask for Oscar!!!

Do not go here to get your car serviced. Service is terrible. Terrible!!The only good thing about them is there courtesy drivers are kind. Every time I have come in to do the smallest thing it is an all day event even tho they tell me 1:30-2hours. Today it 7hours last time. It was 4 days and I could even get the manager to call me back about what was going on.

Eric Chavez is the best he is always helpful and friendly

Be very careful when you give your car to the service there.
They will take your money and not fix your car.
They have the worst staff and management ever.
Again be very cautious about what they tell you and record their voice while talking to them. Because they will say something to you and will not fix your car.

Antwon in finance was extremely nice and up beat, made my wife and I feel very comfortable purchasing a truck there and made the process quick and easy. Great service.

Worst when it comes to call backs and customer service. Every time we call in to setup something we never get a call back from the advisors, when I called to ask about transferring Oil Changes to my other Jeep because I sold the one it was on, they said they would call back, never did. My Grand Cherokee started leaking oil after we had oil changes from them, there is a big puddle of oil in the garage. this is not a new car, but only 4 years old it should not be doing that. Just poor all around. I would not suggest them to anyone.

UPDATE: 10/29/2018: Received a call from Colin on 10/25 and requested that we took the car in right away and that they would take care of it. They moved my remaining oil changes over to the remaining Jeep also. they put us in a rental and Eric was on top of all the work being done. Calling back after leaving message and following up through Saturday when we picked up our car. Ended up the Oil cooler was leaking and was replaced under warranty. Raised the review to a 4 for now as time will tell.

Great service and great salesman Oscar Ferrari. Worked with me and very respectful I would buy another car here again five stars all the way.

Some of the Best customer service and easiest car buying process we've ever experienced! We highly recommend them and will definitely be repeat customers!

Took the car for warranty work. I was told that I put little wider tire on factory rim that's why the shock wire got rubbed. I tie the wire after I saw wires were about of clip so they don't get more damaged. I got a call that you owe us $107 because you put aftermarket tire and since we didn't install it so we can't cover under warranty. oh, they removed my tie so wire is hanging loose. I have complained to SRT and they are trying to reach them for last 3+ days and so far no one has called back. They are going to contact the Atlanta region mgr since they don't even response to SRT call.

Excellent service. Oil change was quick and the tech resolved an additional small service issue for me easily. Great job.

If your thinking of buying a car stop all your searches and come here first! The process was super quick, I got all of my questions answered plus more. My sales man Jeff Matthews was great! He was very honest and straightforward. He was real from start to finish!

Jeff Patrick was our salesman. Made the process of purchasing a new vehicle quick and easy.

Jeff Patrick was very informative and took good care of us. Even with the glitches in the computer program he kept trying to keep things moving along as quickly as he could.

Sean Wood answered all my questions about the car I m interested in! He was a great help!

Scheduled an appointment only to show up and tell me they were too busy to handle my request that day. It was a simple reprogram to activate the trailer brake controller.

A coworker referred me to Mall of Georgia Chrysler , I was interested in purchasing a new car and I got the chance to meet Rod Ward (which was interesting because we have the same last name). He was very helpful,great customer service and gave me several options to choose from. I will definitely be back to purchase soon.

I didn't buy a vehicle but the sales representative that showed us the 2019 Dodge Ram pickup was awesome can't remember her name but she did a great job!! Didn't feel rushed answer all questions. When I'm ready to buy I will definitely come back to this location.

Mike Clinnin was wonderful to work with. Very knowledgeable and friendly. It was a great vehicle purchasing experience.

Great experience from start to finish! Go see Anthony(Toney) . Professional , real, and transparent. Would buy from here again.

Jeffrey Patrick was AMAZING!!!!!! He was so helpful and so patient with me considering I had no clue as to what I was doing lol. Great businessman and I am so very satisfied. Thank you again so much Jeff, you are TRULY ANAZING!! God Bless!

My experience when purchasing my vehicle from Mall of Georgia Chrysler Dodge and Jeep was amazing! Anthony the car salesman did an outstanding job of answering my questions and helping me pick the right car. Instead of selling me a car Anthony made the process feel like I was just there picking up my car. Oh by the way I love the car he had it washed inside and outside. I literally drove away a happy man. Thanks Anthony (tone) and thanks Chrysler Dodge and Jeep of Mall of Georgia!

Newby

Jeff Matthews was an amazing sales person. Very honest and helped us get a great deal. The finance team was super easy to work with and was able to get us financed easily. Highly recommend. Love our new Jeep we bought today! If your going to this dealership ask for Jeff for sure.

-Thanks for helping us out today team

This was my first time buying a car and the second I walked in I felt at home! Miss Terrie Miller guaranteed me she would get me the price I need before I even made the long drive there. When I arrived she was very upbeat and had such a positive attitude that she would do what it takes to get me into the car I wanted. We went over initial prices and I could not afford it, so Derek worked his magic and got me the exact price I needed. They knew I had a long drive so they even filled my tank before I left. Antwon in financing was also upbeat and trustworthy and made spending a large chunk of money fun! I wouldn t recommend anyone else! It is worth any drive to come to the mall of Georgia Chrysler!!!!

Ordered a 2021 Jeep Wrangler with Mike Clinnin and loved how he didn't play games or try to make me come in for a price on the Jeep I wanted. I literally drove 4 hours one way to buy my Wrangler from Mike since ALL of my local dealers wanted me to come down (during a pandemic, mind you...) to "discuss" pricing. Uh, no.

Mike gave me a fair price and cut right to it for me.

My Jeep had a few hiccups after I got it, but FCA corporate and Mall of GA really did work their tails off to make me happy (and yes, I am now happy).

If you're ready for a new Jeep, shoot Mike Clinnin an email or call him and let him know what you want. He'll take care of you.

As it relates to COVID, I was very shocked to see that almost zero of the personnel at the dealership were wearing facemasks when I came in on 11/30/2020.

The exception here was Mike Clinnin (my sales guy) and the finance manager I dealt with.

Perhaps Gwinnett Co did not have a mandate in place then (our county has had one for months) but you figure the dealership would go out of their way to enforce employee mask wearing, especially when folks have to spend hours in a dealership (thankfully, Mike made sure I only had to be there for 45 mins, and 15 of that was me outside driving/looking the Jeep over).

Great experience with Jeffrey Patrick. Quick and got us what we wanted. Ask for him when looking for a car.

I recently purchased a vehicle from Curtis. He did an outstanding job and was extremely helpful with all of my concerns. I would recommend buying from Curtis and Mall of Georgia Jeep. My concerns related to towing issues with an add-on hitch but they researched the question and satisfied my concerns.

I could not ask for a better experience. Mr. Stevens was honest and made sure we were getting the best deal possible. Love my ride!

I have a great experience and I think that Terri Miller did an outstanding job with me. Thx again

I did not care for the 50.00 car promotion. They actually try to make you hunt for the 50.00 car in a large group of $20,000+ cars and when you find a 50.00 it's a lemon. I didn't know that they were allowed to actually sell cars that deperately needed work. Not to mention, they didn't have enough cars to accomodate the crowd. This event was a complete waste of time.

i just want to thank this dealership for hiring Adnan. I have not been here yet but i know Adnan from wayyyyyy back... this Dealership will have my all business from now. Can not wait to visit. He says the family that ownes this place is special. I am excited to do business with this shop . I have Wrangler and can not wait to meet the staff.

I read some bad reviews regarding the customer service from the Sales people at Mall of Georgia Chrysler Dodge Jeep. However, I did not want to assume the worst without my personal experience. Especially this location only being 5 minutes from my house, I figured I give them the benefit of the doubt. I see why the people rated the sales people as they did...So far, I'm very unhappy with their unprofessionalism on the phone, which I could've overlooked, but their inability to create a pleasant experience for me as a customer is another story. I usually do not write a review, but I think this one is well worth it.
Although my inquiry was on the phone, I'm ready to purchase if they have the car I'm looking for with the specification provided. It's just plain rude for the sale person Manny (sp) to not even return the call after I stated the exterior color he referred to is not what I'm looking for...I'm still waiting on whether they have the color I'm looking for or not as he advised that he will check on it and call me back...so do you have it or not???? If not, he could've just told me!!!
Customer service drives the business in sales..one of the best advertisement is word of mouth...so I just have a very hard time understanding how can he not return the call or follow up! Now I have to go to another Dodge dealership; further away to purchase the car!

Great experience and great customer service. Jacob Shipman was very knowledgeable and answered all my questions. Went above my expectation. Thanks again Jacob.

Had a great experience with Brandon Champe. I ve been looking hard for a Wrangler and finally found one. I sent an email to be sure that it was still there and Brandon responded quickly and had the Jeep ready for me when I got there.

Ryan Bills was super helpful when we bought our Chrysler Pacifica at this dealership. He is knowledgeable and really listened to what we wanted to get out of the sale. Love our Pacifica and so glad we worked with Ryan at Mall of GA Chrysler Dodge Jeep.

Jeffrey Patrick was amazing! No pressure, honesty, and he made the purchase a breeze! We love our new Jeep!

Great friendly staff and trustworthy. One of the best sale man it cotton please ask for him next time your there to get a car

Jeff Patrick is a great salesman. He anticipate s your needs and proceeds accordingly. 5 star

I purchased a new Dodge Challenger R/T on Saturday from the Mall of GA Chrysler Dodge Jeep and it was an excellent experience. I live in TN and spent a few weeks dealing with local dealers who seemed to excel at wasting my time and employing sales "strategies" that were barely cutting edge in 1985. I located a car that I liked on the Mall of GA's website and worked with Charles Ashburn (Internet Sales), who was responsive and forthright from my initial inquiry through delivery. When we arrived on Saturday to pick up the car, Charles had it freshly-detailed and waiting in front. He quickly introduced us to Jose Sueyaras (Finance Manager), who was customer service-oriented and straightforward in his approach. We were out of the dealership in about an hour. Allie in customer service was also very good at following up to make sure all of my questions were answered. I would highly recommend this dealership and will absolutely see Charles and team for my next auto purchase in a year or so!

This place is a joke. DO NOT BUY FROM HERE! I bought a "certified pre-owned" Jeep from here two weeks ago. It already doesn't start. I took me three hours just to get them to agree to get it towed. The free rental car while your car is being serviced? Good luck getting it. I can't get anyone except a receptionist on the phone and it's been five days.

This place is basically a buy here pay here dealership with a nice building. Stay away.

Update: Notice how every positive review on here has a reply from the "owner?" Not mine. My car was finally fixed, six days later. I had to bring it back again because "the mechanic who installed the part didn't read the instructions" and my blinkers and fog lights were mixed up. I didn't notice until I almost got into an accident, which would have been my fault, since my blinkers weren't functioning properly.