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will Jones

3 years ago

The customer service is pretty good, but when it c...

The customer service is pretty good, but when it comes to time spent servicing vehicles they fail. I have sat and waited 2 hours for my Jeep to get an oil change; nothing more than an oil change. I could understand maybe an hour on a busy day but 2 hours is just outrageous. Especially when I had an appointment scheduled. Also while I was at one of my regular service appointments the service guys lowered a 2016 Dodge Charger and pulled it off of the service lift and rear ended it with another car. That is just careless. Honestly if I didn't have the free oil changes here I would never come back.

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