J.W. Truck Sales, Inc

J.W. Truck Sales, Inc Review

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4.8
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L
3 years ago

One of the best truck buying experiences I have ha...

One of the best truck buying experiences I have had in my 53 years. All of the people were very pleasant. They were also very transparent with the whole transaction. Also had a huge and wide selection of inventory. I had no reason to go anywhere else. They helped me find what fit me and my needs. Then they set my purchase up the way I wanted it. Perfect. By the way guys, I Love my new truck. You all nailed it. This is where I will buy my next one without a doubt.

D
3 years ago

We have bought a total of 7 vehicles from jw truck...

We have bought a total of 7 vehicles from jw truck sales and have not been disappointed once. The vehicles are in great condition, well taken care of. The sales team are very dedicated to your needs and are willing to work with you. I would recommend seeing Tom beveridge. He's really great and we had bought every vehicle from him.

H
3 years ago

Neal sold us our truck. He was very professional, ...

Neal sold us our truck. He was very professional, direct, honest & friendly. Neal delivered the truck to our house! We will buy our next truck from Neal and highly recommend him to anyone looking for a truck!

R
3 years ago

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J
3 years ago

We just bought a 3/4 ton Ford from Roland. We had ...

We just bought a 3/4 ton Ford from Roland. We had a great experience! He worked hard to get us a great deal on a great truck! He was patient and personable. We will definitely do business with Roland and JW Truck Sales again!

R
3 years ago

Horrible customer service, when they make a mistak...

Horrible customer service, when they make a mistake be prepared to be told "it's your fault". My fault they didn't put the correct tag on the truck, my fault for not calling sooner (called several times and messages not returned).

I've purchased several vehicles from them over the years. Mistakes and problems every time and blaming rather than resolving. Telling you a vehicle is there in stock then all a sudden when you drive there "it's on hold for someone else". Lots of games.

This picture is their "drive out tag" and when I confronted them I couldn't get a word in on their "title lady" I literally had to yell "can you shut up for one second" and she hung up on me after telling me it's MY FAULT they didn't do their job and I should've called sooner. Then instead of a solution she hung up on me.

The other picture is the state law THEY VIOLATED

D
3 years ago

Had the pleasure of working with both Roland & Ste...

Had the pleasure of working with both Roland & Steve Johnson great guys, both very knowledgeable of the inventory. Worked with me & stayed in touch til we were able to get a deal done. I would recommend your next purchase here. Nice clean establishment right off Exit 16 cant miss it!!

E
3 years ago

My company, Deep South Carpet Cleaners in Blairsvi...

My company, Deep South Carpet Cleaners in Blairsville, GA was in need of a new van to add to our fleet. We checked around all of north Georgia and even North Carolina. Tom Beveridge with JW Truck sales was on the ball. He got to work right away. He wasn t pushy and he had an answer for every question. The rest of the staff was very friendly and accommodating while I waited. Because of Tom s diligence in helping us grow our business, we were able to leave with exactly what we wanted!! I would highly recommend buying a truck or van from here. And ask for Tom!

M
3 years ago

We ve had a wonderful experience with Mike! We are...

We ve had a wonderful experience with Mike! We are extremely busy and Mike made the process so seamless. The truck we purchased seems to be a great purchase. We ll definitely be back for future fleet vehicle purchases for our business, Top Tier Trees.

T
3 years ago

This place has a great selection of trucks of ever...

This place has a great selection of trucks of every make, model, and brand. Staff was very friendly. Neal made us feel very comfortable and welcoming. I wld recommend this place to all my friends and family.

L
3 years ago

We bought a 2016 ford f450 xlt today and I couldn ...

We bought a 2016 ford f450 xlt today and I couldn t have been more pleased. Steve Johnson, Michael, & John we re super to deal with. If your looking for a used truck do yourself a favor and stop by J.W. They have just about every truck model and multiples of them. I was looking at f450 s in particular but drove a ram too so I was able to compare them especially since they let me drive them( without a salesperson) so I could decide what I liked and wasn t pushed towards one truck. Why look at 1 truck look at a bunch! Thanks J.W.

E
3 years ago

Horrible experience. My husband paid cash for his ...

Horrible experience. My husband paid cash for his 2014 26ft international 4300 box truck. Was told the brake system would be fix before purchase. After returning the truck twice after the third time of picking up the truck they promise of brake system was fix. Giving money back for a dot annual inspection, because of a ridiculous amount of rotor and brake pad repair cost we refuse to let them replace. Was force to search around and found out all other professional deiseal truck shops had a significant cheaper price!
Month later after having the truck the same brake problems that J.W promise was fix, was NOT! Tired of dealing with there lies and loosing money for our business, we took it to another shop they discovered the brake system had been RIGGED! Not mentioning nothing about what we had went threw with J.W, We was shown exactly what was rigged on our brake system and it was gonna be extremely hard to found that very part with out the purchase of entire setup. well part was found got it fix CORRECTLY!
We have been running our trucking business with this truck everyday for two months now NO problem at all !
BEWARE OF J.W TRUCK SALES "BOX TRUCKS" They are not fully repairing these trucks from the auction !! BEWARE BEWARE

T
3 years ago

First experience here but it was awesome! Neal Lo...

First experience here but it was awesome! Neal Lovvorn went above and beyond helping me locate a truck for my grandson as he starts college.
Friendly and helpful staff.
Will buy from them again but not for awhile. Grandson will be making his next purchase on his own !
Thank you JW Truck Sales for an easy purchase.
You rock Neal Lovvorn and Go Dawgs!

K
3 years ago

Great service, no hassle. Sales staff was very hel...

Great service, no hassle. Sales staff was very helpful and knowledgeable. They made the whole process easy and with being from out of state, I was reluctant but as soon as you meet the staff you know your in good hands.

S
3 years ago

Surprised at the good reviews. My husband had bad ...

Surprised at the good reviews. My husband had bad experiences everytime he went to lot. My husband was looking at a truck on their lot. He was talking to a salesman and had given his information for financing. He gave my information just in case he needed a co-signer. The saleman informed him that everything was fine and he got financing with farm bureau in his name. My husband stated he would take truck and would be there the next morning with down payment and to sign papers, saleman said that was fine. The next morning as my husband was dressing to drive from sc to ga the salesman called saying the truck was sold. My husband found another truck on website he was interested in and drove out there that afternoon to see what was on lot. Truck was still in lot with sold sign that day. He was unable to find anything that interested him and the saleman stated that they were due a shipment of trucks the next week. My husband drove from sc to ga on day after he was assured shipment would be there. Truck he was interested in was still in lot with sold sign after a week. Note on truck said for questions see Ed. Well my husband began asking about it to another guy and he didn't have any clues said he would need to ask man who sold it my husband asked him his name and the guy said Ed. My husband said your the guy that sold it don't you know anything about it? Apparently he did not and they hadn't recieved any new shipments and they said they didn't have any new inventory scheduled to come. They only kept pushing other trucks not listed with as good pricing as first one... Everything just seemed so weird with the whole story and dealership....especially when my husband found another truck he wanted and contacted farm bureau to see if they could help with that sale at another lot. He was telling financing about the story with the first truck and farm bureau stated that the salesmen told them that my husband had changed his mind about the truck. After hearing that my husband drove back by weeks after and the truck was still on lot with sold sign. The financing company stated that they had other issues with sales falling through and they had concerns about lot too. Fortunately my husband found another truck at another lot used farm bureau for financing woth no issues or co-sifner needed. After all this I now have a hard inquiry from this questionable dealer. They never informed my husband they needed to run my credit and even when they "sold" their bait truck it was to my husband under his name only. My credit shouldn't even have been run. Another "funny" thing.....almost 2 months after my husband and I both get letters apologizing that they were unable to finance the truck from dealer. My husband got a more expensive newer truck with NO downpayment needed on his own through farm bureau (which was who was going to finance the truck from this lot). I don't know what the deal is here but if it looks crooked, feels crooked and acts crooked then it probably is crooked. At least we found an excellent company to help with financing for any other work trucks my husband needs and we know one place to not look cause buisness is good and more vehicles are in the future for our buisness.

J
3 years ago

After agreeing on a price my deal was submitted to...

After agreeing on a price my deal was submitted to the bank at $3k above. Salesman never shook my hand nor looked me in the eye and kept calling me buddy . Never visiting again. Wasted 3 hours there.

j
3 years ago

Tom Beveridge, Roland Johnson and the team here at...

Tom Beveridge, Roland Johnson and the team here at JW Truck sales. We checked it out and drove it, everything worked as it should and unit was tight. They gave me a quick out the door price, I countered and we meet in the middle quickly. I don t like to waste time and they made sure I didn t waste any. Very seldom leave reviews either, but I was impressed enough with the operation that I would recommend anybody to buy a truck from them.

Jason

D
3 years ago

Can t say enough how easy it was to buy from these...

Can t say enough how easy it was to buy from these guys . Neal Lovvorn was my sale associate and was very helpful all steps of my purchase. Will definitely be shopping for my next vehicle here at J.W. Truck Sales. Carruth Nurseries Inc.

D
3 years ago

Bought a truck at JW Truck sales in Oakwood. Great...

Bought a truck at JW Truck sales in Oakwood. Great experience with the staff. Jeff Fields was the sales rep and he worked great with me finding what I wanted. They have a great selection...but don't tarry they have a great selection but they move fast

D
3 years ago

Metro Site Solutions purchased another truck, I be...

Metro Site Solutions purchased another truck, I believe this is our 4th from J.W. Truck Sales. We worked with Tom.. Really great company and people! Efficient !! We will definitely be returning...

A
3 years ago

I would highly recommend JW Truck Sales. We found ...

I would highly recommend JW Truck Sales. We found a truck online and drove into the store, and they gave us an even better price than what was listed online. Steve was our sales person, he was very kind and responsive to our questions. Thanks for the truck!

g
3 years ago

Bought a Truck from Tom Beveridge here and everyth...

Bought a Truck from Tom Beveridge here and everything went real smooth he took care of everything with no hassles and stayed right on top of everything until the end Answered all questions about the truck and was all right I bought the truck sight unseen and ended up being better than expected I would recommend using them and Tom I will when I need another truck Thanks Tom Keep up the good work

W
3 years ago

My husband and I purchased a van for my dog rescue...

My husband and I purchased a van for my dog rescue company. Roland
was very knowlegable and helped us pick the perfect van. Great experience.
Will be back when we need another van. Thanks Roland

A
3 years ago

Making my second purchase! Ask for David Saenz whe...

Making my second purchase! Ask for David Saenz when your ready to make your purchase! My business at ALICATS dance studio has tripled so we needed a new passenger van! Always so helpful! Highly recommend!

S
3 years ago

We bought three new trucks for our company fleet. ...

We bought three new trucks for our company fleet. Pricing was competitive and they have a huge selection of commercial vehicles to choose from. Showroom is inviting and very comfortable for customers. We did have problems with one of the trucks right after driving it off the lot, but i got in touch with Tom and he said they would take a look at it and see what was going on. They found that the tires were cupping and the hub in the driver side front wheel was going bad, and also a U-joint was wearing out but wasn t completely wore out yet. They replaced all four tires and hub, and we will schedule the U-joint replacement in the next couple of days when the part comes in, and this will all be done with no additional cost to us. Tom and the whole JW Truck Sales team were very easy to deal and i left feeling i got a great deal on three new fleet vehicles. I will definitely be contacting Tom and JW Truck Sales in the future for trucks that we need to add to our fleet.

J
3 years ago

Tom took real good care of me! I own a business an...

Tom took real good care of me! I own a business and have over 20 trucks in my fleet. I know a good dealership when I sit down and talk business. These guys are way above par and very fair! I definitely will be dealing with them in the near future! Thank you JW trucks for making my day!

K
3 years ago

Just purchased our third truck from Tom beveridge ...

Just purchased our third truck from Tom beveridge at Jw truck sales. Tom is easy to work with and not your typical sales guy, much nicer with great service. We will be back again next year... great place to buy trucks.

D
3 years ago

Mr Tom Beveridge has earned the Business of 21st C...

Mr Tom Beveridge has earned the Business of 21st Century Roofing. He worked diligently to find the right vehicles for our fleet. During our 4 hour drive to the dealership in Flowery Branch, GA from Luverne AL he updated us while in route!! His professionalism is what closed the deal for our company.
Moving forward we will only Deal with Mr Tom at J.W.Truck sales.
Respectfully
Stricklands

W
3 years ago

JW Truck Sales did not disclose issues with a truc...

JW Truck Sales did not disclose issues with a truck we purchased. We were able to confirm with other parties that JW was aware of the issue, but decided not to disclose them. When asked to fix the issues, they refused. When the threat of a lawsuit came up they decided to offer and fix the issues. After weeks of waiting, they finally told us that our truck was ready and everything was fixed. After we picked up the truck, within an hour we discovered that it was not fixed and some of the parts were not even assembled correctly. Members of JW Truck Sales have been less than honest and I would never recommend trusting them. I only wished that I had read an article from a couple in Canada and how they were treated and cheated before I decided to by from them! There are plenty of other honest dealers out there to go to. Do yourself a favor and do not do business with JW!

V
3 years ago

Outstanding customer service, salesman Chad Oros w...

Outstanding customer service, salesman Chad Oros went the extra mile to make an out of state sale flow seamlessly, purchased on Monday and received vehicle on Wednesday, 810 mi away, very impressed by JW Truck Sales attention to family values that many companies have lost, Honesty and Integrity,
Thank you Chad and Jw Truck Sales. Highly satisfied Illinois customer

D
3 years ago

I m looking for a truck and came across this truck...

I m looking for a truck and came across this truck sales company. I have not talked to anyone yet, but I just want to say just by looking at the RESPONSES from the company to these bad reviews is not professional at all, your NEVER suppose to argue with a customer just try to resolve the issue the best way you can but the way they arguing back with them shows me I don t want any dealings with this company, just my opinion.

About J.W. Truck Sales, Inc

J.W. Truck Sales, Inc: Your One-Stop Shop for Quality Trucks in Flowery Branch, GA

If you're looking for a reliable and trustworthy truck dealer in Flowery Branch, GA, look no further than J.W. Truck Sales, Inc. With years of experience in the industry, we have established ourselves as a leading provider of high-quality trucks and related services.

At J.W. Truck Sales, we understand that buying a truck is a significant investment that requires careful consideration and research. That's why we offer an extensive inventory of new and used trucks from some of the most reputable brands in the market.

Whether you're looking for a heavy-duty truck for commercial use or a light-duty pickup truck for personal use, we have something to suit your needs and budget. Our team of knowledgeable sales representatives will work with you to understand your requirements and help you find the perfect vehicle that meets your needs.

Apart from selling trucks, we also offer parts and service to ensure that your vehicle remains in top condition throughout its lifespan. Our state-of-the-art service center is staffed by certified technicians who are trained to handle all types of repairs and maintenance tasks efficiently.

We use only genuine OEM parts to ensure that your vehicle performs optimally while maintaining its value over time. Whether it's routine maintenance or major repairs, our team has got you covered.

In addition to our sales and service offerings, we also provide financing options to make it easier for customers to purchase their dream vehicles without breaking the bank. We work with multiple lenders to provide competitive rates tailored to meet individual needs.

Our dealership is conveniently located near Buford, Talmo Gainesville, Cumming making it easy for customers from these areas as well as surrounding communities access our services easily.

At J.W.Truck Sales Inc., customer satisfaction is our top priority; hence we strive always go above beyond expectations by providing exceptional customer service at every stage of the buying process - before during after-sales support included!

In conclusion,J.W.Truck Sales Inc.is committed providing quality products services at affordable prices while ensuring customer satisfaction through excellent customer care practices!

J.W. Truck Sales, Inc

J.W. Truck Sales, Inc

4.8