Makro otter

Makro otter Reviews

Reviews 1431
3.9
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Price isn't everything. Staff are rude and unhelpf...

Price isn't everything. Staff are rude and unhelpful, no one is available on the floor. Staff are unapologetic about pricing errors and discrepancies. Stock is not always marked with a price and when looking for non existant staff members it is very difficult to get a price. Although you may get a good price eventually you may not have a good experience. Stick to Montague branch rather.

Thank you to Wesley at appliances for your speedy ...

Thank you to Wesley at appliances for your speedy and great service. It was a pleasant experience. I contacted the store before going asking various questions about a fridge. My call got dropped. They tried to retrieve my number to call me back. (That already is a brownie point!) Bonus is they keep stock on site!
Long story short. After confirmation that I will collect; I arrived at the store and my fridge was loaded on a flatbed ready for me to pay and load on my own transport. Happy days.

Kak

I bought a new Raleigh 4.2 apline mountain bike ye...

I bought a new Raleigh 4.2 apline mountain bike yesterday. It's not an enjoyable ride at all. It's got 21speed and the problem is it doesn't change speed at all. It only changes the 3 big blades at the foot paddles

I bought a wall mounted heater in May and I wasn't...

I bought a wall mounted heater in May and I wasn't satisfied with it and I went to return (within a space of 2moths) it because I wasn't satisfied and they told me that if I wasn't satisfied within 2 weeks I was suppose to bring it back. I'm really disappointed with their service

The service from floor assistants was truly someth...

The service from floor assistants was truly something I as costumer appreciates. Floor assistants is knowledgeable about there products and the pricing there of. Makro management must give attention and consideration to the flow of paying customers to the tills, queuing time remains to long and customers can be lost due to this systems weakness.

Queues take extremely long to process compared to ...

Queues take extremely long to process compared to Makro Silver lakes. This Makro is not efficient at till points compared to others. I'm an experienced Makro Shopper, I've been shopping at Makro. Ottery for years. I can confirm they are the slowest

Nice

Not the greatest Makro around. Yes, the staff is f...

Not the greatest Makro around. Yes, the staff is friendly, but it is quite small when compared to the other makros and is a bit outdated... There is also not a range that is as extensive as the newer, bigger makros. It does have most of the basics that you will need though, so it does serve well as a day to day store.

Offers a wide variety of products from a needle to...

Offers a wide variety of products from a needle to a haystack
Normally my first point to look for anything from household appliances and technology items as they always have good promotions running on them
The more 4 less promotions makes a big difference to the consumer as you save all the way with these bargains as they run for a period of 3months or more sometimes, giving you the convenience of budgeting accordingly.
Staff always friendly and willing to assist you in anyway to ensure that your shopping experience is a pleasure.

I would like to thank Riyaat and Wesley at the Ott...

I would like to thank Riyaat and Wesley at the Ottery branch for their professional services from the time my broken Hisence TV was collected from my house for repairs up and until my credit was passed, you guys really went the xtra mile sorting out all hiccups and a big thank you for Mandla's assistance and product knowledge in choosing a new television set.
Much appreciated, you guys rock!!!

Can't cash out without a macro card, which is just...

Can't cash out without a macro card, which is just a marketing tool to create a lead database. Machinery is driving around inside store while kids are walking there, massive danger. Staff was friendly thou

Had a great experience shopping here. We had to ex...

Had a great experience shopping here. We had to exchange an item that usually isn't allowed, but the staff were quick to assist and sorted our dilemma as best they could within company policy. Highly recommend shopping here.

Nice

Just warning people not to order Online because it...

Just warning people not to order Online because it's really bad. Didn't receive order, phoned, they say they will get back to me, nobody does. I email, then phone again, they can't even give a reason what went wrong, just said it was dispatched 3 days ago. Strange, because it was suppose to come straight to my door. I have read a few complaints, these Online problems have been going on at least 4 months now, if something does'nt work, stop the Online completely until its fixed, why are you doing so much brand damage?

Makro otter

Makro otter

3.9