MacDonalds

MacDonalds Reviews

Reviews 756
3.2
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Just got off of work , wanted a nice quick lunch ,...

Just got off of work , wanted a nice quick lunch , ordered and picked up my number so employees can bring over my food , I guess everyone in the kitchen has broken legs because they were not bringing the food to anyone's table regardless of them ordering at the kiosk and picking up a number for their table , employees and manager ( She , I don't know her name ) in the noon shift of today ( 6/5/19 ) are rude and disrespectful to customers ( tampering with their food , wasting their time , talking about them not even behind their back ) , the employees need to fix their attitude and renew their course in customer service , if you're not happy please leave , the world doesn't need any more rude people , everyone has their days but keep your personal emotions at home. Don't come here and expect top notch service , I apologize in advance if they're rude to you , show kindness not pettiness.

Very bad service , they open drivethru when they f...

Very bad service , they open drivethru when they feel like it Even though there open as if working people have all the time in world so cross your finger n guess if your gonna eat , I m a truck driver I don t fit in drivethru so hope to get food before I start work

Fast

Person who was "fairly new" does not need to be tr...

Person who was "fairly new" does not need to be training! I asked for a side of Big Mac sauce and they completely left it off of the sandwich and put it on the side in a container! Was not overly impressed with this location. Probably won't eat here again

Very slow service in the drive through. The order ...

Very slow service in the drive through. The order was wrong. The Mc Griddle was very greasy! I ordered a egg mc muffin and got a very greasy sausage with mc griddle bun: no egg at all! Ended up throwing the food away. The espresso machine wasn t working and the soda wasn t working. Overall a very disappointing visit.

Good fast service. Decent bathroom. Very convenien...

Good fast service. Decent bathroom. Very convenient location to the 10 freeway. It does have modile pickup if you want to order on the road and pull in for a fast pick up. But it does have drive thru but it is low drive thru height AND a tight turn, in THAT case, for larger vehicles you may want to use mobile pick up.

Customer service is always poor, 4 of us ordered, ...

Customer service is always poor, 4 of us ordered, 1 of us waited 20 minutes for an order of cheesy fries! The service at this place is always very slow. Someone needs to do something about this location

If I could give no stars I would. Lady in drive th...

If I could give no stars I would. Lady in drive thru was rushing us the whole time and didn't even repeat it back, then messed up our order the way she took it. Pull up to drive thru and guy "fixes" our order only to have them mess it up COMPLETELY over again. Horrible experience here. Ended up returning the food.

So my visit to this specific McDonald's was during...

So my visit to this specific McDonald's was during an Uber delivery pickup and they are completely unorganized where there is a line of four people with no one coming up to take the orders and while I'm waiting for my pick up, I witness what I can assume is the manager cough a raspy cough without covering her mouth over the fry cooker. Disgusting I would not come to this McDonald's even if I enjoyed eating it. This had to be the slowest service I've seen at a McDonald's. 15 min for a simple order.

I was unable to order. Drove to the first window....

I was unable to order. Drove to the first window. Waited. Had to honk my horn to get someone's attention. I was waved onto the second window where the very young girl told told me I would have to go around again. Mind you id been in line approximately 15 minutes or so. This Mc Donald's has not been my favorite. From the rude woman who takes your money at the first window to the person giving you a cup soda dripping down the side, acting as if it is inconvenient for them to clean the cup before putting it into your car. Nightmare customer service. I will never go to this McDonald's again!

There was hard bone tissue parts in my Mc chicken ...

There was hard bone tissue parts in my Mc chicken and your staff here on Redlands blvrd enjoy using foul language and they must like throwing unrapped burgers inside my bag it has happened 4 times to many Horrible staff

Dirty.

Just passing through. They push/force you to use t...

Just passing through. They push/force you to use the kiosk.. Hey McDonalds not everyone likes using/talking to a machine. The female hispanic manager seems very condescending when talking to her employees. And why hand out a number if I still have to get up and get my food from the counter?

The manager just yells at customer who complain ab...

The manager just yells at customer who complain about something. The customer say it in a manner way, but the manager just talk back, made up excuses like a child. If im not mistaken, his name is Richard. Richard should not be in a restaurant business, or any business that needs high satisfaction of customer service.

Good

Filet o fish sandwich that had obviously sat out f...

Filet o fish sandwich that had obviously sat out for a while. The bun was hard, no sauce and plus the sandwich was cold. A buttermilk chicken sandwich with a very bun and very dry. The fries were actually hot for once and the drinks were fine other than we ordered them with lite ice and they were almost full of ice. Very dissatisfied. The only reason we didn't go back to correct our order was because we were already on the freeway before we noticed. Our bad

Drive thru Mobile order let 3 cars before I drove ...

Drive thru Mobile order let 3 cars before I drove forward! Then when I pick up my food wanted to park me! I told them I did not want to be park!!
The girl gave me nasty look after I told her thank ! Then I repeated again thank you again!

Well McDonald's always seems to get me cold fries....

Well McDonald's always seems to get me cold fries. Services fast and friendly but the cold fries I just can't deal with. Step it up McDonald's. The quality of food is more important than having to wait.

The drive through menu board was not working and I...

The drive through menu board was not working and I was ordering for 4 other people and the woman kept rushing us, we finally got sick of it, got our food and went across the street to burger king for our drinks and sides.

MacDonalds

MacDonalds

3.2