
MacDonalds Reviews
They need more staff in the morning. The drive thr...
They need more staff in the morning. The drive thru ALWAYS hangs out into the street. If you go inside prepare to wait for your food even of you use the kiosk & pay.
Just got off of work , wanted a nice quick lunch ,...
Just got off of work , wanted a nice quick lunch , ordered and picked up my number so employees can bring over my food , I guess everyone in the kitchen has broken legs because they were not bringing the food to anyone's table regardless of them ordering at the kiosk and picking up a number for their table , employees and manager ( She , I don't know her name ) in the noon shift of today ( 6/5/19 ) are rude and disrespectful to customers ( tampering with their food , wasting their time , talking about them not even behind their back ) , the employees need to fix their attitude and renew their course in customer service , if you're not happy please leave , the world doesn't need any more rude people , everyone has their days but keep your personal emotions at home. Don't come here and expect top notch service , I apologize in advance if they're rude to you , show kindness not pettiness.
Very bad service , they open drivethru when they f...
Very bad service , they open drivethru when they feel like it Even though there open as if working people have all the time in world so cross your finger n guess if your gonna eat , I m a truck driver I don t fit in drivethru so hope to get food before I start work
Wait time is bad. Waited 20 mins. They need to wor...
Wait time is bad. Waited 20 mins. They need to work on picking up the pace. However food is good.
Ight here they always forget kids toys in happy me...
Ight here they always forget kids toys in happy meal
Everyone was very polite. There was a dely with th...
Everyone was very polite. There was a dely with the chicken salad order the reason made me happy. They needed to cook the chicken.
The worst Mcdonald's I have ever experienced. The ...
The worst Mcdonald's I have ever experienced. The staff are completely rude, and they serve "half-ass" food.
Extremely slow the lady helping me at the window w...
Extremely slow the lady helping me at the window was so busy talking she couldn't make my shake and forgot my straw. All I had was a shake
11:00pm busy like any Mickey D. Spend $40 for food...
11:00pm busy like any Mickey D. Spend $40 for food and still get charged $1 for some sauces. No napkins... thanks! Should have asked and probably would have got charged for that too.
Person who was "fairly new" does not need to be tr...
Person who was "fairly new" does not need to be training! I asked for a side of Big Mac sauce and they completely left it off of the sandwich and put it on the side in a container! Was not overly impressed with this location. Probably won't eat here again
They didn't have any hard frozen ice cream but the...
They didn't have any hard frozen ice cream but they were very friendly and polite
Horrible service .. food was cold and not even coo...
Horrible service .. food was cold and not even cooked all the way . The cook clearly was careless . Never go here again .
Don't like that they say you to that check up your...
Don't like that they say you to that check up yourself thing
Very slow service in the drive through. The order ...
Very slow service in the drive through. The order was wrong. The Mc Griddle was very greasy! I ordered a egg mc muffin and got a very greasy sausage with mc griddle bun: no egg at all! Ended up throwing the food away. The espresso machine wasn t working and the soda wasn t working. Overall a very disappointing visit.
McDonald's is the same everywhere. Ok food for che...
McDonald's is the same everywhere. Ok food for cheap price.
Good fast service. Decent bathroom. Very convenien...
Good fast service. Decent bathroom. Very convenient location to the 10 freeway. It does have modile pickup if you want to order on the road and pull in for a fast pick up. But it does have drive thru but it is low drive thru height AND a tight turn, in THAT case, for larger vehicles you may want to use mobile pick up.
Worst McDonald's I have ever been too they had not...
Worst McDonald's I have ever been too they had nothing working not even the soda machine
Customer service is always poor, 4 of us ordered, ...
Customer service is always poor, 4 of us ordered, 1 of us waited 20 minutes for an order of cheesy fries! The service at this place is always very slow. Someone needs to do something about this location
A rude worker n attitude n I've been to a McDonald...
A rude worker n attitude n I've been to a McDonald's that charged xtra for condiments
Favorite McDonalds always Clean and professional n...
Favorite McDonalds always Clean and professional not like other McDonalds
If I could give no stars I would. Lady in drive th...
If I could give no stars I would. Lady in drive thru was rushing us the whole time and didn't even repeat it back, then messed up our order the way she took it. Pull up to drive thru and guy "fixes" our order only to have them mess it up COMPLETELY over again. Horrible experience here. Ended up returning the food.
So my visit to this specific McDonald's was during...
So my visit to this specific McDonald's was during an Uber delivery pickup and they are completely unorganized where there is a line of four people with no one coming up to take the orders and while I'm waiting for my pick up, I witness what I can assume is the manager cough a raspy cough without covering her mouth over the fry cooker. Disgusting I would not come to this McDonald's even if I enjoyed eating it. This had to be the slowest service I've seen at a McDonald's. 15 min for a simple order.
Never will I come here again waited 20mins for a c...
Never will I come here again waited 20mins for a coffee you gotta be kidding me. No one there even seems to know what they are doing, they are all just running around confused....
I was unable to order. Drove to the first window....
I was unable to order. Drove to the first window. Waited. Had to honk my horn to get someone's attention. I was waved onto the second window where the very young girl told told me I would have to go around again. Mind you id been in line approximately 15 minutes or so. This Mc Donald's has not been my favorite. From the rude woman who takes your money at the first window to the person giving you a cup soda dripping down the side, acting as if it is inconvenient for them to clean the cup before putting it into your car. Nightmare customer service. I will never go to this McDonald's again!
I ordered $45 worth of food and they wouldn't even...
I ordered $45 worth of food and they wouldn't even give me a cup of sauce without charged me $0.25 for it
They never have any tea. Many times no sodas, no c...
They never have any tea. Many times no sodas, no coffee at times. It is really hit and miss on what they may or may not have.
There was hard bone tissue parts in my Mc chicken ...
There was hard bone tissue parts in my Mc chicken and your staff here on Redlands blvrd enjoy using foul language and they must like throwing unrapped burgers inside my bag it has happened 4 times to many Horrible staff
I give it 4 's because the WiFi worked in the ...
I give it 4 's because the WiFi worked in the parking lot
Easy on and off Highway. Food for breakfast was ve...
Easy on and off Highway. Food for breakfast was very fresh. plenty of Parking
Just passing through. They push/force you to use t...
Just passing through. They push/force you to use the kiosk.. Hey McDonalds not everyone likes using/talking to a machine. The female hispanic manager seems very condescending when talking to her employees. And why hand out a number if I still have to get up and get my food from the counter?
After a long drive and ordering I found restrooms ...
After a long drive and ordering I found restrooms were shut down due to Covid restrictions. What a joke. Who's ever got Covid from being in a restroom.
In order to get fresh food ask for them to make it...
In order to get fresh food ask for them to make it fresh it may take a few minutes but you know they just made it. Customer service is a draw sometimes its good sometimes its bad
Fast service but if you have a big car that turn i...
Fast service but if you have a big car that turn in the drive thru is REALLY TIGHT.
I only eat here when someone I'm with wants mc Don...
I only eat here when someone I'm with wants mc Donalds
I love the service I recive the day by the female ...
I love the service I recive the day by the female cashier, excellent attitude
The manager just yells at customer who complain ab...
The manager just yells at customer who complain about something. The customer say it in a manner way, but the manager just talk back, made up excuses like a child. If im not mistaken, his name is Richard. Richard should not be in a restaurant business, or any business that needs high satisfaction of customer service.
Not impressed with cold fries but the rest was gre...
Not impressed with cold fries but the rest was great for my grandchildren.
The price of their drinks alone, actually make a m...
The price of their drinks alone, actually make a more affordable place
For this location, (Hemet)...it's usually pretty b...
For this location, (Hemet)...it's usually pretty busy. Got my order pretty quick.friendly staff and clean
I had 2 of the Sausage McMuffin with egg with hash...
I had 2 of the Sausage McMuffin with egg with hash browns and coffee. Excellent, as always!
Charged an upgrade fee to "upgrade" my orange juic...
Charged an upgrade fee to "upgrade" my orange juice to the size that should have come with the combo
I always feel rushed when I order, in the drive t...
I always feel rushed when I order, in the drive thru
Clean and friendly atmosphere. Good place for taki...
Clean and friendly atmosphere. Good place for taking the kids. They have an indoor playground for summertime.
Got really busy that their system went down for li...
Got really busy that their system went down for like 5 mns but cashiers and management handled the situation with professionalism
This McDonald's is pretty nice all the staff was r...
This McDonald's is pretty nice all the staff was really helpful
Filet o fish sandwich that had obviously sat out f...
Filet o fish sandwich that had obviously sat out for a while. The bun was hard, no sauce and plus the sandwich was cold. A buttermilk chicken sandwich with a very bun and very dry. The fries were actually hot for once and the drinks were fine other than we ordered them with lite ice and they were almost full of ice. Very dissatisfied. The only reason we didn't go back to correct our order was because we were already on the freeway before we noticed. Our bad
Fast threw the drive threw. Make sure u ask 4 napk...
Fast threw the drive threw. Make sure u ask 4 napkins. Ok service
Drive thru Mobile order let 3 cars before I drove ...
Drive thru Mobile order let 3 cars before I drove forward! Then when I pick up my food wanted to park me! I told them I did not want to be park!!
The girl gave me nasty look after I told her thank ! Then I repeated again thank you again!
Typical McDs nothing special. Food was good, know ...
Typical McDs nothing special. Food was good, know what to expect. Fries could be hotter. They are sitting there waiting for you, did not taste like "Fresh Made for You".
Well McDonald's always seems to get me cold fries....
Well McDonald's always seems to get me cold fries. Services fast and friendly but the cold fries I just can't deal with. Step it up McDonald's. The quality of food is more important than having to wait.
The drive through menu board was not working and I...
The drive through menu board was not working and I was ordering for 4 other people and the woman kept rushing us, we finally got sick of it, got our food and went across the street to burger king for our drinks and sides.
