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F
4 years ago

More

L
4 years ago

Entering this store is a short or long visit to th...

Entering this store is a short or long visit to the fairyland.
The place is beautiful, the staff at our little care and very helpful.
What about the proposed pieces ...
The success of the brand and the LVMH Group is better understood in a more general way.
Congratulations and thank you for everything !!!!

T
4 years ago

Top

C
4 years ago

Great

M
4 years ago

Waited in line for 1 hour and had to wait more ins...

Waited in line for 1 hour and had to wait more inside when no one attended me, and finally spoke to someone and surprise.. my item was not available. Its a waste of time, just go to Avenue Montaigne which had so much less people, i only waited around 15mins and found the items i wanted there

G
4 years ago

Before your loved one or sibling drags you here, b...

Before your loved one or sibling drags you here, be very calm and remember that if you are a visiting national (non-European) you can get VAX back at the airport for your purchases. Keep your receipts and report it at the airport to customs to get your VAX returned.

There is a good selection of handbags and accessories at this location. The staff were multi-lingual and tried to speak to us in several languages before realizing our native tongue. Since it was before Christmas, our host was even kind enough to gift wrap all of our purchases so we did not have to do it later. Overall, a great experience.

V
4 years ago

Amazing 3 story of handbags, jewelry, shoes and cl...

Amazing 3 story of handbags, jewelry, shoes and clothes. For the shopaholics it's a little taste of heaven. The amount of bags flying out the door you think there's a huge sale...lol. Awesome service from the sales reps all are 5+ stars. Whether you're shopping for a keychain or a handbag the service remains top quality.

S
4 years ago

Very big store with great collection, probably one...

Very big store with great collection, probably one of the biggest LV stores I have seen. We had to wait around 15 minutes on Saturday evening to get in the store and around 10 minutes to get someone to help us. Chloe was really easy to communicate, showed many bags and helped us get the hot stamping done for our bags. Prices I believe are less compared to states and the big benefit is you would get 12% VAT refund back on your credit card after you fill the form in-store.

T
4 years ago

Went in with my wife to buy her third Louis Vuitto...

Went in with my wife to buy her third Louis Vuitton bag. So shocked at the lack of customer service. We have come to expect more from Louis Vuitton. I understand that this is a tourist attraction in its own right, with a 40min wait to get in. But the sales associates we encountered were so completely rude, and disrespectful it was astounding. If you must, there are other Louis Vuitton stores scattered around the city.

M
4 years ago

Fortunately there was no line when we visited the ...

Fortunately there was no line when we visited the store, but it might take a while to be assisted! Overall a very good experience and prices much cheaper than in U.S. so it was worth the wait. Michele Lo helped us and she was very nice, helpful and patient with us!!

L
4 years ago

Major building, you have to visit each section ins...

Major building, you have to visit each section inside if you like architecture.

their stock isn't the best for what I wanted but people were helpful as usual at Vuitton.

The line on the front make it look less fancy.

A
4 years ago

it's a good store but the line is hellish, we pret...

it's a good store but the line is hellish, we pretended to be interested in the articles, my daughter dressed up in bags it was fun, and their perfumes stay on you for days, but it's a whole universe

L
4 years ago

More

c
4 years ago

I can t believe that an expensive place like this ...

I can t believe that an expensive place like this don t have enough staff to take care of their clients! 40 minutes queuing outside then 25 minutes waiting inside for a seller! We already know what we want we just wanted to pick it up and pay! Shame! during the whole wait even none of the staff asked us if we would like to drink something! I will never ever buy this brand! Because they don t respect their clients!

c
4 years ago

Super crowded, not enough staff to handle customer...

Super crowded, not enough staff to handle customer. So i buy around 6/7 item i forgot at there and the staff name (if not mistaken Hiro ) help us with our purchase. But i fell very uncomfortable when he assists me and my family to buy the item. First he seems like forget what we take and i ask him to prepare before continue to other product and guess what... we wait like 20-30 minutes for a key chain and when i want to proceed to payment, he is super slow. And seems not serious about his job, im really sorry to say this but frm all Louis Vuitton store that i go this is one of the worst shopping experience. Slow , Hiro seems tired to help us with our purchases with a lot of deep breath i mean cmon.

M
4 years ago

Long line to get in but well worth it. They have e...

Long line to get in but well worth it. They have everything you ever wanted but you came to Paris and still can t afford it. Feels like the designer louvre, and it s honestly the biggest Louis Vuitton store that I ve been to. Make sure you have enough time to explore the entire store.

E
4 years ago

Labi

Labi
Lucca

R
4 years ago

I have visited on multiple occasions this store du...

I have visited on multiple occasions this store during my stay in Paris. The vast majority of times it's a disappointment dealing with sales associate/client advisors as they only present exemplary service if you dress the part (if you look like you have money to spend). I will spare you negative rants.

Today fortunately I had the pleasure of dealing with Arina O.

Throughout my encounter she remained courteous and professional, whilst presenting EXEMPLARY services and manners. She is a true gem, in this lavish establishments and I sincerely believe she deserves a raise or perhaps a coaching position. . .

r
4 years ago

Beautiful but only for those who have much money. ...

Beautiful but only for those who have much money. This is evidence of how to split the company. Inside people who buy bags and accessories for thousands of euros, to whom champagne is offered and who have Ferraris out, as soon as people leave asking for alms ...

E
4 years ago

The biggest Louis Vuitton store with the biggest s...

The biggest Louis Vuitton store with the biggest selections. There are multiple floors. Allow yourself some time to shop. At times there is a line to get in. Best to go before 3pm and not on weekends if you want to avoid the wait line

P
4 years ago

Good

I
4 years ago

My mother wanted to exchange a wallet that my brot...

My mother wanted to exchange a wallet that my brother bought for him in Geneva. Judging a little big for her taste, she decided to go directly to this shop to conduct an exchange with her sister-in-law.

Arrived on the spot, my mother explains to the staff that she wishes to exchange her article. The staff says it's not possible to exchange it and it has to be done in Geneva since it was bought there. This is scandalous because my brother had already asked Geneva staff if it was possible to trade anywhere in the world in a LV shop and he said it was possible within 30 days (the exchange deadline does not apply). was not outdated).

The lady then says that the wallet has already been used because the slot on the inside is open enough for her taste. My mom never used it. Her step sister then asks her to take out the same model of portfolio to compare and result, the slot is also quite open even on a model of the shop.

Seeking another excuse, she then says that at the closing magnet there is no scratch. My mom and sister-in-law then touch here and have no choice.

My mom very disappointed and greeted by this kind of staff then decided to drop and free engrave his initials on the wallet since there was nothing more to do.

Returned to the house, my mom then finds that it was not a scratch but the protective plastic that had caused a raised line and so THIS WAS NOT A STRIP.

However, we can not exchange any more since an engraving has been made.
I then made a complaint to LV on their site and knew we agreed to a meeting to discuss it. We did not understand why discuss it because it was not possible to exchange but we accepted the appointment to see what will happen.

On the day I, the staff was very welcoming. We discussed and I mentioned that it was engraved but the lady who received us said that she did not know and that it was not possible to exchange. Following a few exchanges, she offered us a LV card holder and LV perfume samples, which was a good gesture on her part.

I visited the shop for the first time and was amazed by everything there was but unfortunately I can not afford to buy an item there.

I do not know if I will come back.

E
4 years ago

Very nice store, but only 2 stars from me. Far too...

Very nice store, but only 2 stars from me. Far too few sellers, chaos prevails. The lady who served us was great but extremely overwhelmed. The first saleswoman, a young Russian, was not helpful at all, behaved like a sleeping princess. Basle is better in viiieel, there you are treated like a king.

c
4 years ago

I found the official website inventory to the site...

I found the official website inventory to the site told me no, they did not see after double check, then, items disappeared. A few days later, the official website appeared the same items, I go once, a seller even helped me go check inventory and then determine not do anything, did not directly tell me, so I ask him please another I will arrange for him to sit down, and then after 10 minutes, I refresh the page again, he disappeared again. If this thing is to hold live his guests buyers, rather than let the owners really like and want to wear again and again outsmarted

F
4 years ago

Zero reception no seller availability. Very bad ex...

Zero reception no seller availability. Very bad experience. Don't make you want to work this beautiful French house. A real supermarket !!! We go to avenue Montaigne to look for real sales professionals. Very very disappointing.

H
4 years ago

The store is laid out in 4 floors with all the LV ...

The store is laid out in 4 floors with all the LV accoutrements, accessories, etc , making it a unique flagship store. Go early, as in the afternoon, potential customers tend to queue up outside around the corner. it is a very confusing store, and the staff not particularly nice. Also, the security at the entrance are everything but professional and nice.

a
4 years ago

More

L
4 years ago

Beautiful building that bling bling! At the entran...

Beautiful building that bling bling! At the entrance a doorman who invites you to access the store. It feels like a test passage to be validated and have the right of access. Everything is artifice ... and .Many tourists to pluck! who come out proud with their shopping.
Disappointing and light when you hear a salesman slip to his colleague "It's crazy what people put as cash while it's not even leather on the LV print! I'll never buy it!" ....
At least that has the merit of being clear and honest!

A
4 years ago

Bought a Louis Vuitton handbag during my trip to P...

Bought a Louis Vuitton handbag during my trip to Paris. Quite a bit cheaper than the States. If you are in the market, this is the place to go. Don't forget there is a VAT tax included in the price that you get refunded back when you leave Paris. Store was sooo busy but staff spent time with us for this luxury purchase.