Loco Burro Fresh-Mex Cantina Reviews

The food was great and we loved the rooftop atmosphere.

Mexican food on the strip in Gatlinburg with a great View!

A fun atmosphere makes this a great family place to eat. Chips and salsa are incredible. Fish tacos are wonderful. Everyone at our table was satisfied with their meals.

This really good. You get a ton of food for the money. The enchiladas are really good and the quesadillas are enormous. I'll let this place loco up my burro anytime.

This is mine and my son's favorite place to eat when we are in Gatlinburg. Whether we are fortunate enough to be seated on the rooftop for an amazing view, on the balcony for a close look of downtown or even inside the nice AC, we have an awesome experience. The staff is kind and very attentive and y'all, the food is amazing. We cannot get enough of the queso and both salsas are out of this world. I hope y'all enjoy as much as we do!!

Great food, great service. Exactly what was expected

Best Mexican in the area, the nachos are really good and the burritos are delicious. Victor was an amazing server, even though he was extremely busy he was constanly checking on us and was super friendly and delightful. Definitely will be back.

Excellent food the waiter was just a little slow and acted like he really didn't care for what I was requesting

One of the locals stated this was great Mexican. Unfortunately we did not get to try the food since it took 10 minutes to get our drink order, then they did not come back by to check on us and our chips and drinks ran out. That was the last straw, and my husband just wanted to pay for drinks and leave. We left hungry and Unhappy, and the manager didn t seem to care.

Nice ambience but terrible food, complete flavorless

This place was so disapointing! I took my family to eat here. And as we were ordering, the waitress said they DIDN'T have like 3 things available because they were closing.Your in a tourist city! Why would you start putting things up 30 minutes before closing?! Then they DIDN'T have salsa for my girlfriend's food because the ppl in kitchen threw everthing away according to waitress. I'm suprised they were still giving us chips. I should of just ate a turkey leg and called it a night.my money was not worth it at this place they are expensive and the food is not even all that. Wish i can rate them a ZERO

Very nice food. Waiting was for an hour but it was worth.

Gratuity added automatically to a party of 4, and service was inattentive (drinks empty) and not deserving of 18%. I ordered a large steak fajita to split, and a tablemate ordered a medium fajita combo (steak plus chicken). We got the same amount of food including just four little tortillas. When I asked the waitress she said that's because he ordered the combo and they only ever come with four tortillas. Not happy to have paid $10 more for the same amount of food and no extra tortillas.

Really bad service . Employee(DANIEL)used profanity in front of my kids.

A little overpriced for my taste. Didn't really enjoy the food. Did not look to be handicap accessible inside. Don't go here if you have a baby in a stroller they only have an escalator to get to the second floor where the restaurant is.

Food was great. Sat on the roof it was awesome. The service was a little slow but still awesome. Prices are higher than most Mexican restaurants but with the atmosphere it is worth it

Food is great. The best dessert you will ever have. Fried banana cheesecake. ... ridiculously good. MUST TRY!!!!!!!

Awesome..delicious... some of the BEST tex mex!!! We had the steak and chicken fajitas for 2!!! Perfect tasty, also had the cheese dip!! Wow, awesome!!! Julia was our server very friendly and attentive!!

Great spot for Mexican however I didnt try much of the menu, because of closing time I order a taco and nachos to go. It was good, wished I'd stop by sooner to try the rice and other items. The staff was friendly and I really enjoyed the decor. Interesting place to go with family or friends. They have a donkey ride like (Bull ride) not sure when they operate it but I would love to give it a try.

I would prefer to give zero stars but as you can see that isn t an option. I am in Gatlinburg on a vacation with friends. We stopped in for margaritas and a quick bite to eat. We ordered a pitcher of margaritas, queso and guacamole as well and four meals. All was going well until our over an hour wait for food. After this we waited and waited for the bill to come. I decided to go to the restroom, in the hallway between the Restuarant and bathroom I found an entire hallway full of vomit. At this point I was dumbfounded and speechless. I returned to the table to found our checks but found the dining experience to be unexeptable. I asked three different employees to please send a supervisor to my table. After continuing to ask a female manager finally came to my table. I explained the situation and she explained she would look into it. Our server returned to ask if he could take our bills and I calmly explained that I would be waiting for the manager to return. At this point I became extremely upset because the server then started to argue with me and his tone and volume were both unacceptable. The manger said I guess I can give you a 30% discount. She also was positive the mess in the hallway wasn t vomit but didn t know what else it could be. While both mortified and disgusted I wanted nothing more than to leave my more than 180 minute dining experience. What a disappointment and with so many other choices close.

This restaurant was okay. Atmosphere felt very cold. More like a burn them and turn them. We ate here late. The food was okay at best. Probably would not revisit. The service was friendly and curious. Did not like we had to wait for 10-15 min for a table that was empty when we arrived.

This place was fun. Delicious margaritas and food. Great atmosphere.

Very cool atmosphere and wonderful rooftop bar (as long as the weather holds out).

A very good example of a REAL Mexican restaurant. This place approaches to the real Mexican food more than any other place around. The chips and salsa are excellent, the staff is friendly, the service is excellent, and the location is close to downtown.

Great food. Very crowded and prices were reasonable

Great place for a fun dinner while in the smoky's. Gotta ride the burro, great live music on the roof top bar.

If we are in Pigion Forge we are eating here a couple of times. Very friendly servers and great food and drinks.

Pretty good. The pork burrito was excellent but the rice lacked flavor. Homemade Guac and selection of margaritas was awesome! Blood Orange was my favorite.

Pricey Mexican, however the flavor and proportions are great.

There is a mechanical bull, well really donkey, that you can ride 3 times for $5. It's quite a show.

Overall price hurts, but if youre hankering for Mexican it's a hit.

The food wasn't that great. Our waiter was nice but some of the other employees, including the girl who seated us, were not very welcoming. Will not go back.

Fun, family environment, amazing brisket quesadilla!!!

Best Mexican food on the east coast! Ate lunch here and came back for dinner it was so good. My girlfriend and I still won't shut up about it

Food was excellent and portions are very large. Service was quick and friendly.

Great food. Huge portions. Sharable for sure. Service was great and atmosphere laid back and fun!

The food was excellent. That japeleno salsa was amazing!

Best service ever! Love the fajitas! Luis you are amazing.

Great food! Great staff. The nacho appetizer is HUGE!!! And tastes awesome.

I love this Cantina grill.....we sat on the patio, it was beautiful, great customer service and the food Awesome!!!!

Good Service. Friendly staff. Excellent food. They have a rooftop bar and balcony sitting area as well. Food was a bit pricey for what you get but it is understandable for the location and this being in tourist location. Although expensive the quality and quantity was food was very good. They also have loco burro t-shirts and other little souvenir thay they sell. My only complaint was the tables were seated too close to each other and that the escalator to go up to restaurant was broke and didn't work but these aren't deal breaker for me and will definitely be coming back here when in town again.

This place was awesome, the food was delicious and the service fantastic, our waiter Simon, was very good, we will be back for sure

Great view. Awesome donkey ride. FANTASTIC margarita. Food was good not great.

Not very customer focused. Food is just ok. Not coming back!

Got our to-go order wrong for the most part. The taco shell and chips had a weird smell and taste. The taco salad had mostly lettuce and just a few of the other toppings. The burritos were average as well, definitely not worth the price. Do not recommend.

Great service great food, no complaints whatsoever. Love this place.

Ate here on an impulse while visiting Gatlinburg, and we were not disappointed. Three of us ordered the chimichangas and two ordered the burritos - all with different meat choices. Everyone loved their dish, no one had any complaints. I ordered the steak fajita chimichanga, and I swear it was the best steak I've ever had in my life! The person who cooked my steak should open a steak house restaurant! I had my husband try a bite and he couldn't get over how good it was! Perfectly cooked (medium) and perfectly seasoned! The chips are thin and crispy, and everyone raved about the two salsa options! Both were very tasty! The tea was good, and the service was excellent! The sour cream is mixed with cilantro and even my husband who hates sour cream loved it! The restaurant is a little pricey, but still reasonable for a tourist area. Would definitely eat here again when we come back to Gatlinburg!!

Cool little mexican restaurant on the second floor. We sat out on the balcony overlooking the hoards of people downtown. Food and service were good. Would go again.

Long wait. Went to bar. Nothing is clean. Everyone acts like we are a bother. No guacamole. . . Next . . .

Good food, great environment but service was not so great. Get that fixed and it's 5 stars from me.
Came to eat here again and service was a little better this time but food is too good to not give 5.

This place was packed, but the mechanical donkey was fun.

Food is always great! But the service has been slacking last few times we've been.

I'd give it a half star but the app will not let me. Food was just not good. Our group was 7 people not one of us was happy with our food. If your on a salt free diet this is not the place for you. I think the guy with the salt shaker was blind with no taste buds. To say the least good was not good.

Food wasn't bad, service was good when we first sat down. Unfortunately we had to wait about half an hour after we finished eating to receive our check, would have been longer if I didn't flag down our waitress.
Entertaining place when people are riding the donkey (think a mechanical bull but more ridiculously).

Best of the Kennedy Concepts owned restaurants that I went to. The others were all a 1 star review and I regret I can't give half a star or even none to the others.

After a short 30 minute wait, was served some of the best Mexican food I have had in awhile. Family of four and we all enjoyed our meal. Recommend

Nice atmosphere.. food was ok, our waitress was not at all friendly

The food was tasteless. The waiter Danny at the bar was rude. He didnt even ask why my whole party left their plates full. Then I asked for the military discount and he told me " if you say so." when I showed him my I'd. Never in my whole time visiting Gatlinburg have I met a ruder server. If you were to ask me what Mexican restaurant to go to definently not this one. Taco bell is better.

It is loud, and some of their servers shirts, and signs, and stools are not appropriate for kids. The food is good overall, but nothing amazing. The green salsa was just a pile of wet salty yuck. The avocado fries were interesting.

Amazing food! Best Mexican food I've had in a long time