Lindsey Chevrolet Review

Mark Ross was professional and easy to work with; if you visit Lindsay ask for Mark.

Very helpful, accommodating. Customer satisfaction is their goal.

Wendell Thurman was great! We were well taken care of and I love my car!

Afton has been my service advisor for the past year and I must say she is dedicated to making the customer happy. Most people can t trust the dealership but once you deal with her and the team I can assure you that you won t have to worry a about getting taken advantage of. Couldn t ask for a better service department.

Im a little upset i went to pick my car up yesterday to find out a break light cost me 140dollars. I wasnt told ahead of time this service would cost that much and i think any service should be given a price ahead of time. I sure wouldnt have let youll install a light of that price when jiffy has fixed same issue for half of that previous. Biggest ripoff ever and another reason ppl hate bringing their car to the dealership for service.

Mr. Nii is a Great salesman and a wonderful person. Awesome experience.

From the time I stepped onto the lot until I drove off the lot in my newly purchased vehicle, customer service at Lindsay Chevrolet was five stars.

Thanks to Gabe Smith and Nathan Hathaway for making the entire process go so smoothly!!!

Adrian was wonderful and helped explain everything I needed to know before purchasing my new car. Great Customer service , and even offered free popcorn and beverages . I m Proud to now say I m with The Chevy Family .

Don't buy a car here. I traded in my car for a new one. More than 30 days after I traded it in, I got a letter from my bank letting me know that I needed to get insurance on the car I traded in. I called the bank to let them know I no longer owned the vehicle only to find out that the payoff was never sent in and I still, in fact, did own the vehicle. So now, two car payments have passed that I "missed" because the terrible finance office at Lindsay didn't do their job. They also never processed my car registration so I went in on the day my temp tags expired (30 days after I bought the car) to find out what the problem was. Magically, they were able to process the registration as I sat there. Angel was the finance guy who didn't do his job on this one but it's not his credit that is taking the hit for his incompetence. Find a trustworthy dealership to give your money to. Lindsay is not it.

Tyler was incredibly helpful through the whole process. The whole process was relatively quick and painless. Would recommend Tyler to anyone interested in buying a car. Bought a 2012 Chevy Sonic.

Selom Coffie made our car buying experience smooth and painless. He is very knowledgeable about Chevy products and made sure we were getting a fair price. We will definitely come back to him for our car buying needs.

Thay did a great job on my repair but I spent 4 hours of my own time cleaning paint overspray off my tires and cleaning the dust off the inside of my vehicle just a poor job of cleaning before returning my truck expected a better job from Lindsey

Tron is the man. Couldn t be more helpful and down to earth!

Had a Great Experience looking a vehicles, one Sales man that will know what hes doing is Arturo Rosario. Talk to him

I highly recommend this place because the staff is very professional, specially my salesman Alfanzo Brook he helped me a lot while i was purchasing the Suburban and he is always checking on me when I m visiting for oil change, also Mr Matt Phillips the service director he is the professional man I have ever met in my entire life , And also special thanks from service lane manager Audra Jackson she is the nicest kind and lovely woman, and not to forget Mr Ariel Sandy the general sales manager/finance director that helped me with a big discount on parts , all of them are professionals that s why most of my friends shopped from the same location and all of them are happy from them .

Thanks Lindsay Chevrolet

( you will love it at Lindsay no doubt)

The worst buying experience I have ever had. Extremely pressured and misleading sale, along with a changes to the price and terms when I was about to buy. Also the most unprofessional, and down right ridiculing encounter I have ever had with a business. Horrible.

Sabrina Murillo help us a lot buying our car. She was great. Thank you Sabrina

I had a wonderful experience with Madison at Lindsay Chevrolet. I left with a brand new SUV traverse!!

Mr Selom Coffie was very patient and respectful during my experience at lindsay chevrolet. He took the time out make sure all my documents was right and that i got the best insurance policy for my car.

He was a very excellent person to explain about the purchase of the Nelson Lopez vehicle

I recently bought a certified used vehicle from here and I am very satisfied with the whole experience. Ed Smith was such a patient and helpful salesman. I ve had bad experiences in the past with other dealerships but this one has gone above and beyond to meet my needs and wants. Not only Ed was helpful but he cared about my budget and worked to keep me within the budget as much as possible. I traded a sedan for a SUV and I am very happy and satisfied with my purchase. Gerry Romero helped me with the financial paperwork, he too, went above and beyond to make sure I was satisfied and happy with the process. Overall I have to give this dealership 5 stars because from beginning to end they met all of my needs and wants without being predatory about it.

Came in to check out a 2017, due to the inner gracious of Ms. Kaydian, brought a 2019. She made you feel like somebody special. She fought and help me get a note that will be managed with care. She is an asset to this dealership.

Drove there from maryland.
They increased the price from the one listed on their internet listing then wanted 799 processing fee plus 1750 just to offer oil changes. They said the price was contingent on me financing with them
Instead of paying cash. Really scummy waste of my time and i came with a check in hand. Turn down that money cause ill just go elsewhere. But i think its nasty to do this during a hard time for people. You catch more flies with honey then vinegar. Struggling people dont need to be abused in hard times.

Wendell was very reasonable when discussing our vision and helping us get our price to a reasonable agreement.

Went to Lindsay Chevrolet to look at truck talk to Mrs.Jeannette she was very helpful and assisted me in finding a truck that fits all my needs thank you to Lindsay team

Had a great experience with Miguel at Lindsay Chevrolet. He Truly cares for his customer. Gave him 5 stars because there is no more. Otherwise he would gotten 100. Thank you Miguel.

The entire process was very quick and fluid. Erick Scott helped us find the exact car I wanted without any hassle and during the whole process there was no pressure to buy anything right away. He was extreamly helpful and made my first car buying experience nice and easy.

I made an appointment for a vehicle service to be done at 8 am. I arrived at 7:55 and dropped off my truck and was told the truck would be done in 90 minutes. So I went home to wait. When I returned at 12:30, I was told my truck hadn t even been touched yet. So 4.5 hours and nothing. The worst part of it was I didn t even get a phone call to tell me they were running behind. Fortunately, the service manager, Ms. Jackson reached out to rectify the problem. She was able to get me in and out fairly quickly, albeit 8 hours after I should have been done.

To make matters worse, I was contacted about valuing my truck for a trade. I agreed and was promised over market value which I think is hilarious because no dealer would ever give more than market value for a trade, how do you expect to make money? Either way, I am in the market for a new truck so I figured what the heck, let s talk numbers.

KBB estimated the value of my trade from $17.5 to $20K. The sales manager offered me $12,000 in trade and refused to budge. He could have met me on the low end and I would have been happy, retail on that truck is about $23k so it should have been win-win. Either way, they were going to make money. So long story short, Lindsay lost a customer and I would not recommend going there to anyone.

Hi Lindsay Chevrolet Collision, Thank you for feedback and check on text and remind about SUV Nissan Rogue 2011 Gray have been ready pick up this Saturday but every time you text me a few days I like it better than too longer to waiting respond me back. I like fast respond text me message back so cool ! Keep in touch with me soon thank you! Cedric

Ed Perry was great! So glad I got my first car from him!

Our Experience at Lindsay Chevrolet was very positive. Tamina did a wonderful job assisting us in purchasing our vehicle. She was helpful in answering our questions & ensuring we met our financial goals.
Additionally, we didn't feel pressured by staff at any point.
5 stars

Connor was very helpful and personable. It was a great exeperience.

Erick was helpful Throughout the whole process. He was professional and did all he could to make the purchase process smooth and understanding.

I absolutely love my Buick Encore. It is a great vehicle for my son and daughters and good for me to use when I go around town. I will be back to buy when my daughters get. Delonte was perfect picking the right vehicle and showing me all my options. Thanks Lindsay

Wendell Thurman. I got to thank you for your great service at Lindsay Chevrolet and setting us up with a awesome 2020 Chevrolet Silverado 2500 HD LTZ 4WD. We are so excited. Thanks again Wendell. Tom Kelley & Sandra Johnson.

She did a great job. It was done fast. It was awesome .

Delonte showed great customer service.. state of the art dealership was a nice welcoming environment

Service was quick and everyone was very professional.

Lyndsey was very helpful, and great to work with. Very please with her.

Selom , best sales person at chevey I definitely recommend him. If your really looking in to to buy a car and get a great deal go to Selom.
Best one out their.

Wonderful friendly clean place! Before they moved to this bigger facility they were across the street in a smaller facility. They were still friendly, honest and helpful. That is why I keep coming back. From buying my car to regular maintenances, to addressing my concerns, fixing them and cleaning my car. I'm thankful for everyone I've encountered here. Sometimes I travel 100 miles just to get the help they provide. I've tried others with the name Chevy but not as great

It is a very nice place. Jose Morales was very kind and was a great help. We recommend it to everyone.

Daniel and Briana were extremely helpful and worked with my wife and I to get my family in a new traverse. We are beyond the moon with this vehicle and couldn't have gone to a better place!! Thank you Daniel and Briana and the Lindsay Chevrolet Family!!!

My name is LaRel and I purchased a used-chevrolet cruise back in April of this year. Upon purchasing the vehicle, my sales associate, Adea, assured me the second set of keys would be shipped to my provided address within the next couple of days. This was just the first of many promises that was not carried through since my experience with this dealership.

Like almost every individual who drives a car off the lot, I was given a set of temporary tags for my vehicle. After completing the appropriate tasks - getting my car Maryland Inspected, I was told I would just need to fax or mail the paper work and the tags would be shipped to me shortly after. When calling to confirm they received the paper work, I was told that mailing would not do - I would physically have to present the official paperwork at the dealership (I live 2 hours away). With only days before my tags expired, I took the 2 hour drive to present the paperwork only to be not welcomed, but greeted with confusion - asking why we drove up there when we could've just faxed over the paper work. This came from another sales consultant because Adea was not in at the time. Asked if our official tags were ready they said no but it would be shipped overnight.

Days later (1 day after tags expired) called up to remind them the tags have not yet come in. They claimed they had been overnight shipped again but maybe because they did it after 4PM it took a day longer to arrive. Called two days later to explain tag were still not there, they said oh we will ship it now.

7 days after tags expired and a ticket later, finally receive official tags (keep in mind this is the same address we gave for the keys to be shipped).

Fast forward to now, August - been calling up there at least once every two weeks - if not more - to see status on second key situation. If I'm lucky enough to get through to someone and not get their voicemail (which I leave a detailed message) - they are confused why I'm calling, not a friendly tone, and say I need to talk to Adea. I've talked to Adea several times, she says it's not up to her anymore, she sent out the keys we must've lost them or not been there to receive them and that if we want we can pay the cost of the second keys but she would have to get back to me about that - never got back.

Asked to talk to a manger - talked to Mike (Finance Manager), Alfonzo (Used-car manager), Angel (some type of manager) - all were apparently not informed of the situation or take note even though I talk to them several times they are just as unaware and confused as to who I am every time I call.

Angel even asked why it's taking me so long to take care of this situation that was months ago - ya think! Actually just had a conversation with Angel and after I introduced myself and situation (knowing he's probably forgot from the week that's passed since I've talked to him since apparently no one takes notes of things or can remember a customer), he yells "Wait, who is this calling me" as if I called his personal number and interrupted him. Said he would write a note on Adea's desk and maybe she'll get back to me.

Left a message with Paul Smith, General Manager - let's see if he'll get back to me.

Moral of the story - it's not about the second pair of keys, it's about the customer service. You wouldn't expect to deal with a car dealership for this long but apparently I'm not even dealing with one because no one seems to care. All I wanted was for someone to call and apologize that this matter has not yet been resolved, and even say "I'm sorry we were unable to locate the keys, unfortunately we are unable to pay for the keys ourselves but can offer a discount for the inconvenience". I would've been willing to pay but not only have they not owned up to their mistakes, they are just plain rude and have no consideration.

Flew in from Atlanta to purchase our vehicle, Madison made sure we where well taken care of. Thank you Madison !!

Advertised Internet price is a false advertisement. Dealer rebates are not taken off sticker price once you are at the dealership.

Stopped in at Lindsay Chevrolet today and Erick was great! Very helpful and nice to me and my kids!

Ahmed is one of the best sales people i met. he walked me through the whole process like it is nothing. I'm happy with Lindsay Chevrolet. :)

Kobby was fantastic! Very accommodating and was a joy to work with

Josh Osborn was great to work with. He wasn't too pushy and didn't over react when I told him I wanted to look at the GMC dealer down the road before making a final decision. He took the time to let my wife and I look at several trucks before we finally picked out a beauty. I'll gladly recommend him and Lindsay Chevrolet to other interested buyers in the future.Josh Osborn was great to work with. He wasn't too pushy and didn't over react when I told him I wanted to look at the GMC dealer down the road before making a final decision. He took the time to let my wife and I look at several trucks before we finally picked out a beauty. I'll gladly recommend him and Lindsay Chevrolet to other interested buyers in the future.

Knowledgeable and worked tirelessly to find me the car of my dreams.

Tks guys are really friendly, I fell like in family. Tks Chini, Jose and all the team

Wendell Thurman did a great job working with us and finding the right car for our family. He kept our best interests in mind and they worked a good deal for us.

Adrian is awesome and has excellent customer service! If you are looking for a vehicle, give him a call ASAP! You won t be disappointed!

Awesome service, very outstanding work. thank you Nelson Lopez

I had such a great experience buying my car here! Thanks to Delonte! He was kind, patient and helpful! He made me feel confident in my purchase! I would definitely recommend him to everyone! Thank you so much for your help!

Gabriel was a true professional and very helpful in the entire process. I would definitely recommend to my friends that they seek him out whenever looking for their next Chevrolet.

Just moved to the area and the attention to details was great from the very first moment I stepped in and the process to get things done in timely manner was very smooth

Sales rep was very kind and easy to work with. Financing department wasn't pushy about adding things on. A good dealership to go to.

Delonte was very helpful in educating me on the car buying process. second time working with lindsay chevrolet. i will recommend Delonte anytime ask for him.

Thank You DJ for all of your help on getting my aunt a new vehicle. She loves it and is grateful for all of your help throughout the purchase.

Thank you very much Nelson Lopez I am delighted with my new car !!

Worst customer service ever. Had bought a car a few months back and was told there's no spare because the tire is highest quality and it won't get a flat. The only thing I received was an air pump which is magically supposed to fix a flat that has a hole in it. I called the dealership and they expect me to pay $200 for a tire to be replaced. Why would anyone pay for a tire that they were told wouldn't get a flat and if anything happened they would come out and fix it? Very irritated from how they sold the car with lies. Never doing any business with them again. I lost a full day off work because of it and it would now be the second day I miss work because I do not have transportation. If I could give zero stars I would.

Super happy with everybody here at Lindsay chevrolet. Especially Chris Brown highly recommend. He went over and beyond To get me the exact vehicle that I wanted. I give him a 1000% customer satisfaction. If you need a vehicle these people will do everything they can to help you get into a Vehicle please visit him and everybody down here in Woodbridge. I will Be doing business with them again in the future. Thank you so much Chris Brown and thank you to everybody here at Lindsay Chevrolet for putting me in my new vehicle much appreciated.:-)

I m shopping around for a new car and I went into this dealership to look around and get some info. Delonte was so helpful and informative! He answered all of the questions I had. Great customer service!

Wendell Thurman was a fantastic car dealer. He was very attentive to our needs and consistently asked if everything he explained was clear. I would highly recommend to a future customer.

Nii provided outstanding customer service. He was very polite and patient. I will return to purchase a vehicle in the near future.

Very satisfied!... Mr. Gabriel Smith was the best! He made me and my family feel right at home. I wish it was more people like him. He deserves the very best. Because he went out of his way to make sure that I had the very best. Keep doing what you are doing! Thanks a million,

Very professional and patient with customers. Always listening to the needs of the customers and trying to meet every interest of the customer. Gabriel was on point with our purchased and made feel more at ease with the new purchase for my wife. Wish all vendors are like him. So outgoing very patient and always with a smile in his face. I will definitely recommend this dealership.

Very good service highly recommend Jas, overall very good experience

Had a great experience purchasing a car from Lindsay Chevy Woodbridge, VA. Demitrius (DJ) Johnson was excellent and was able to help us get the exact car we wanted for a great price. His customer service skills were great, he was committed to making us confortable. (He bought us a pizza while we waited for finance). I have to also say Thankyou to Julio in finance department. He was able to find a loan that saves us money. The Lindsey team was great and recommend them to anyone looking for a car. Please see DJ!!

The best seller since he help me a lot thank you Arturo Rosario.

Lisa Horton was great at helping me look for a car that met my needs! I will be definitely be coming back when I am ready to buy a new car. Thank you!!

When there to look at pre-owned certified trucks listed retail price online was not accurate the sticker price was the same as the online price. So any online price or sticker price on their vehicles are $1,750 less then what you'll actually owe if you don't finance through them. They call it a manufacturer rebate but for some reason it only applies if you finance with them. Not to mention the Blazer package that is mandatory up charge of $1,500 and then at $800 processing fee. I tried to work with them and they kept coming back with pretty much the same exact price waste of 3 hours. I then went and found almost the exact same truck that's pre-certified at the price I wanted and they were willing to work with me at a different dealership. I would not recommend them at all

Wonderful customer service from everyone! My sales person was Erick. He helped me find exactly what I was looking for and for a good price. Also, Erick assisted in the delivery of the car to my house. The whole facility was very clean and organized.

Kenneth was so helpful!! Very informative and nice.. definitely recommend!!

I am writing regarding an interaction that we had with the Lindsay Chevrolet in Woodbridge. It is unfortunate that I am feeling the need to write this review. Last weekend, I stopped at the dealership to shop for a Camaro and got in contact More

Wendell is great!!! He was there to help my husband and myself with a purchase and he is polite and very educated. Wendell will make sure you walk out with the car you want and will try to give you a great price on the car you want. If your looking for a car to purchase go to Chevrolet of Woodbridge and ask for Wendell!!

I had an easy and quick process with the help of Omar. I got a car that was suitable for me and had all the features I liked.

This is now the third bad experience I have had at this dealership since I bought my Chevy work van brand new. There is absolutely no customer service whatsoever and every time I get told how long the service will take, you can always add an extra 30 minutes to an hour on top. I have been in to get 2 recalls fixed and every time I go in thinking it will be fixed, the parts to fix it are never there. Even though I m being sent letters about bringing the vehicle in for a recall these recalls never get fixed. There was a recall on it when I first bought the van and after speaking with the front desk people 4 times now, still absolutely nothing. To say that dealing with these people is beyond frustrasting would be a complete understatement. I have gone there for multiple oil changes with coupons that included a free car wash that was never done even 1 time. I ask these people
why I have to keep calling about setting up appointments to get the recalls fixed. The responses I get from them sometimes are so ignorant I feel like they are playing games or just beating their heads against a wall. If you value your time and money do not buy anything from this dealership. I have bought a vehicle from Ford before and the difference is like night and day. They actually value you as a customer and care about not wasting your time.

The experience was exciting...Angel was polite, attentive, patient and willing to make sure I was satisfied...I didn t have much concern because all my questions, I wanted to asked were already answered...

Thank you,

Lindsey, Angel and N. Hathaway