Nathaniel Carlson

Review of Lindsey Chevrolet

This is now the third bad experience I have had at...

This is now the third bad experience I have had at this dealership since I bought my Chevy work van brand new. There is absolutely no customer service whatsoever and every time I get told how long the service will take, you can always add an extra 30 minutes to an hour on top. I have been in to get 2 recalls fixed and every time I go in thinking it will be fixed, the parts to fix it are never there. Even though I m being sent letters about bringing the vehicle in for a recall these recalls never get fixed. There was a recall on it when I first bought the van and after speaking with the front desk people 4 times now, still absolutely nothing. To say that dealing with these people is beyond frustrasting would be a complete understatement. I have gone there for multiple oil changes with coupons that included a free car wash that was never done even 1 time. I ask these people
why I have to keep calling about setting up appointments to get the recalls fixed. The responses I get from them sometimes are so ignorant I feel like they are playing games or just beating their heads against a wall. If you value your time and money do not buy anything from this dealership. I have bought a vehicle from Ford before and the difference is like night and day. They actually value you as a customer and care about not wasting your time.