Tim Barcus

Review of Lindsey Chevrolet

I made an appointment for a vehicle service to be ...

I made an appointment for a vehicle service to be done at 8 am. I arrived at 7:55 and dropped off my truck and was told the truck would be done in 90 minutes. So I went home to wait. When I returned at 12:30, I was told my truck hadn t even been touched yet. So 4.5 hours and nothing. The worst part of it was I didn t even get a phone call to tell me they were running behind. Fortunately, the service manager, Ms. Jackson reached out to rectify the problem. She was able to get me in and out fairly quickly, albeit 8 hours after I should have been done.

To make matters worse, I was contacted about valuing my truck for a trade. I agreed and was promised over market value which I think is hilarious because no dealer would ever give more than market value for a trade, how do you expect to make money? Either way, I am in the market for a new truck so I figured what the heck, let s talk numbers.

KBB estimated the value of my trade from $17.5 to $20K. The sales manager offered me $12,000 in trade and refused to budge. He could have met me on the low end and I would have been happy, retail on that truck is about $23k so it should have been win-win. Either way, they were going to make money. So long story short, Lindsay lost a customer and I would not recommend going there to anyone.