Lindsey Chevrolet Review

Very attentive and welcoming. Service was patient and professional.

Went to several dealers in and around the NOVA area looking for a specific car. Nissan 370z. I had a list I was going down and this was my 4th stop at Lindsay Chevy. I got a very nice email and a follow up phone call from Gabriel Smith after I inquired about the car. I came in and Gabe was awesome. Very professional, very personable. They just listed the car I was looking for online CarGurus that day and Gabe had his guys prioritize getting it ready for me to come in that day after work.

I loved the car, and I loved the price that was quoted to me online. After the test drive I told Gabe about my awful experiences at other dealerships and he apologized on behalf of the other dealerships even though it wasn't his fault. He showed empathy in an industry that is infamous for it's lack thereof.

The price that Lindsay quoted me online was the same price that they quoted me in the dealership. Which was a first in my experience buying cars. Of course the state tax and registration was calculated after that, but there were no added fees. The price of the car remained the same. Also they offered me an extremely fair price for my trade in, about $2k more than any of the other dealers offered me.
I was ready to buy when I walked in the door, but I still had several other cars and dealers on my list to visit so I didn't plan on buying that night. After the exemplary service from Gabe I told him I'm going to leave here with this car if the numbers are fair and work to both of our advantage. The numbers were more than fair and I left happy and am loving my new ride.

I don't think I'll need a new car anytime soon, but when I do I will hunt Gabriel Smith down and put him to work. I will be recommending him to any who are on the market amongst my friends and family, and I sincerely hope that anyone reading this review gives Gabe a call. He'll treat you right, with respect and honesty.

DJ is amazing. He was able to get me an amazing deal on my new 2017 Chevy Camaro. Couldn t be happier with his excellent customer service and attitude. If your looking into purchasing a Chevy I couldn t recommend coming by and seeing DJ enough. He will surely exceed all of your expectations!

Went in for 3 recalls. one that had been worked on and failed again yet the service secretary insisted on arguing with me that one of the items was not a recall but under extended warranty. the item had been swapped out previously and that is why I received the warranty, it is still a recall item non the less. She should not have argued with me if she did not know what she was talking about. secondly they didn't disclose fees ie "troubleshooting/diagnostic" fee of $120. They tell me this after they call me with an estimate of repairs. Leaving the customer with repair the item which in my case was $325 or eat the diagnostic fee. Needles to say I will never bring my vehicle to this "hole in the wall " dealer with horrible customer service nor will I recommend it to amyone. Stay away.

Hey hands down best experience possible this is the second car I bought first time around me and my son at another dealership and we followed him here great guy super knowledgeable guys knows his stuff. I wouldn't recommend anyone else Go to Wendell ps you will have a smile on your face theoughtlur your entire experience

Marquan displayed professionalism & was a pleasure to do business with. Thank you Lindsay Chevrolet!

When GM discontinued Saturn, I continued to take my VUE to Lindsay for service. They were always efficient and HONEST! So I was sure that when the time came, I would buy my next car there. That happened on September 6, when the VUE became undriveable. They had exactly what I wanted, gave me a fair deal, and arranged all the financing, tag transfer, and got me through the hassles of new car buying pretty quickly. I would definitely send family and friends to Urey Hohney and Afton Caldwell for sales and service respectively. Thanks to all the team at Lindsay!

In short my service experience at this dealership and this more than once. It's awful, disappointing and dismaying the service here.
Unfortunately I have bought 4 cars from here. Hope never again.

They sale extra services like paint protection for a 1000, plus maintenance service for 999.99 and many other services. They lie about these services because they only give you about 5 oil changes only for a 1000.00. THey also stole the air pump from the car. Spoke to the management and said they didnt have it. Very bad experience because they lie to their customers. Have the intention of buying again another chevy, but not from this dealership. Very bad service, sales and worst lying finance department - only to make a few dollars, loose repeating customers.

I am a Chevy enthusiast! I only take my Chevy here when needed. Thank you Gregory for putting the latch down on the bed cover! This is true Customer Service. This dealership has really improved in many ways. So proud of Lindsay Chevrolet.
Thanks again.

Wendell Thurman was my salesmen and he really helped me out and sold me to the truck. He was very nice and offered drinks and helped however he could, when he could. Great person and thanks to the crew for really helping me out.

I brought my car in for some repairs.
The service team greated me promptly.
They noted my problem, diagnosed the issues while I waited, explained their findings, provided a quote for the repairs, gave an estimated time competition and finally provided shuttle service to take me home.
The work was completed on time with excellent communication from the service manager. They even picked me from my home and brought me back to the dealership to get my car.
A car was would have been the icing on the cake.
By far this has been my best service experience ever.

Best experience in car buying ever! The Finance Director, Mr. Ariel Sandy, will make things possible for you. I usually come in to car dealerships with a lot of apprehension but Ariel was very professional and helpful from the start. He will answer all your questions, takes time to listen to what you are looking for and how to fit it in your budget. Together with Lindsey S - the sales rep. - they make the buying really smooth and worry free. Lindsey took the time to even walk me around the Service Area just so I get acquainted for the future visits. I recommend this dealership with 5 stars!

Great customers service, awesome results and fast service . I been to serval car service dealers nothing can compare to Linsay Chevrolet.

This car dealership is a complete joke. Spent 20 minutes on the phone with them trying to negotiate a price for a vehicle it was our intention to purchase TODAY, only for them to refuse to negotiate over the phone. We are located 200 miles away from this dealership but were willing to make the drive for the right price.

I am less intelligent after speaking with these people.

Erick made the process pleasant. Great, honest, salesman !

Came in to look at a car and when we sat down to look at payments they had added a $1500 "Blazer" package. When I asked what it was and tried to have that removed they claimed it was a required fee that has to be added. Upon further pressure they finally removed it be then tried to make me pay full sticker price with no military discount. After speaking to multiple managers they finally gave me the military discount again but refused to do anything else for me.

We worked with Gabriel, when we brought our Van. He went up and beyond on everything. He made sure after we went home that things were still going good. I'll tell everyone I know that looking to buy a vehicle to go see Gabriel. He's amazing!!

Lindsay Chevrolet really took care of me and ensured that I was in the car o wanted. The service was top notch and they really cared about my interest in a car. I was very happy and glad I choose Lindsay chevrolet. The best dealership I have ever encountered out of all my years in buying cars. Warren was instrumental and really helped me alot.

We enjoyed working with our sales person Fazal and he was very helpful finding out the answers to mg very detailed questions. He was a pleasure to work with and I would recommended him to others looking for a salesperson! Thanks again Fazal!

Kyle was so awesome!! Very courteous and hard working.

Thank to Selom Coffie for helping us with good customer service and helping us buy our new car at Lindsay Chevrolet 15606 Jefferson Davis Highway. The place is very nice and clean. Thank you very much for the help.

Lindsey was our sales person. She was outstanding in somany ways. We had a great deal of exoerience in shopping for this vehicle, and Lindsey was by far the most helpful far exceeding any other chevrolet dealer...and weve been to several! Lindsey was personable, professional, and really cared about which vehicle was the best for my daughter....She was totally honest, efficient and we felt a sense of trust like no other dealer. My husband will buy an additional car from her when he is ready and without hesitation Will refer my friends to her personally. She is committed to her job and honestly deserves honorable mention and lots of praise! She is loyal, friendly, attends to detail, and is genuine and cares about the customer...that is rare and we appreciate that so much! The best experience ever with Lindsey! I highly recommend her...Lindsey is up front and honest with above excellent communication skills! She goes beyond the extra mile to make the deal work and customer care is her number one goal...she is the real deal and made the process go so smoothly!

I called a few days and spoke with Aribell concerning a few question about the 2018 Cruze. She was very informative and able to answer all of my question. Definitely will come in when I m ready to buy.

Wendell was a great salesperson!! He was very polite and knowledgeable. Couldn t have asked for anyone better. If you go to Lindsay Chevrolet I would recommend using Wendell. Excellent service!!

I was prepared to spend an entire day haggling over a 2013 Camaro but to my surprise, I was in and out of the dealership within a couple of hours. That is one for the record books. As soon as I drove up, Jannie greeted me with a handshake and a big smile. I've never been more happy to spend my money!! She asked me what I wanted, showed me what I asked for as well as two other options. I picked the one I liked the most, she grabbed the keys & we went for a test drive. I instantly fell in love with the car & had to have it. Jannie made the transaction easy and stress free. She is personable and highly professional. I've already recommended her to my family & friends.

Jewel took care of my loan and I must say, I didn't mind signing my life away. She was professionHal and easygoing and made the process a lot of fun. I will NEVER forget these two women. THEY ROCK!!!

Very polite advisors mechanics got the job done they didn't have to wait too long I'm very appreciated thank you

Mostly We had a good experience, the only "bad" spot was the SR manager trying to say the usaa true car price was 2000 higher than it was. It was a 2015 Jeep used . The biggest disappointment was that they didnt bother to clean it at all. ( I know its used but its still 25k) I found dog hair on the head liner in the back . Normal salesman was great, FInance guy was great, Concierge was good.

The car salesman was great until I purchased the car. Then he became unreachable. Literally, he stopped responding to emails that contained simple questions. I had to call the store and speak to a manager. Good buying experience followed by zero loyalty.

Agree with the previous customer. We saw one price online and when we showed it to them they ignored the online price. The sales manager didn't even acknowledge that it was the price online.
We wasted our time test driving because we thought they were fair honest people based on these multiply star reviews.
They are dishonest!
Will do false advertising to get you in and change the price on you.
The same sales manager answering these reviews is the same one we spoke with.
Very disappointed with this dealership and it's ways of trying to cheat customers!

Would give a second thought about the positive reviews. Must be customers that became victims without knowing it! Sad

Chaney dont bother leaving your lying message with contact. We have it!

Anthony helped us get our new care ! Enjoyed our experience

She did a fantastic job and was very dedicated to her position. Lindsay Chevrolet was a model employee

Ali did an amazing job in helping us to get the best deal possible.

I had a great experience at Lindsay Chevrolet. They took great care of me!!

Nii was very professional! He genuinely wanted help us, gave us all possible options. Thank you

Nii provided us with all the information we needed about the vehicle. Very easy going and always there to help out anyone.

Mr. Delonte McDaniel provided great service, during the process of purchasing my vehicle. He was very knowledgeable on my purchase, and his customer service skills are A1.

got a great deal working with Nelson Lopez! Go ask for him when you go to the dealership

Great place to get a car, Armon Roach worked with me very well, he was very professional and I highly recommend Armon Roach

Excellent customer service! Knowledgeable of the product line and very personable.

Excellent, Delonte McDaniel was great! I'm really happy with service, no pressure buying my new car.
I really recommended.

Work was done on time and the car was thankfully returned to it's brand new look

Best waiting room of any dealership. Higher than average repair costs here but I expect that at the dealership.

Typical dealership, online is one thing and when you get to the dealership is a whole different ball game. Don't waist your time just buy a car at Carvana where you don't have to deal with no one and car gets delivered.

Everything was a great experience there..most of all our Car Salesman Joe S

If you re looking to purchased a car i recommend sales rep Akalu Tadesse. He was very straight forward in a good way. He s also patient and he wasn't pushy at all. He also pay attention the the customer needs he help me purchase the EXACT car i came in for. Thank you Akalu Tadesse for making the car buying process a breeze!

Ahmed Elamin was our salesperson and set the bar for all car salesman. We came here a few days ago to test drive a car and the experience was outstanding so we decided after shopping around to come back and do business with him.

Aribell was very helpful and knowledgeable about the Chevy Cruze. She made my buying experience smooth and fun. I highly recommend her if you are in the market for a new vehicle.

DJ, Never a good idea to walk away from your potential customer.

I HAVE COUPONS THAT WAS NOT USE,THE SERVICE AGENT SAID HE APPY ALL THE CREDITS THAT HE CAN,I DID NOT SEE ANY CREDITS ON MY BILL....WONT BE GOING BACK TO DEALERSHIP

My experience was very good with Lindsay Chevrolet. The salesperson DJ was excellent! He was informative and went above and beyond to make sure I was satisfied with my purchase and had the vehicle I wanted. I definitely would recommend buying a vehicle from Lindsay Chevrolet and DJ in Woodbridge, VA.

Mark Ross and Angel in finance were absolutely fantastic!

Great place to do business with, everyone there is very professional and polite.

i had the bad fortune of calling this place. I have a 2005 Cobalt SS Supercharged. I bought a new tuned PCM witch is cuasing me to have to do a crank case relearn VIA a tech 2. I called service, who for some odd reason transferred me to parts. When parts answered, they told me i needed service ( who i had called already.....) he transferred me to service who didnt answer so i called back. When i called back to service i had the same guy. I told him it was me again and that I did in fact need to talk to him about my problem. I told him what i needed and he randomly gave me a $250 quote. I know the process i need to do to my car to get it right again, and $250 was a very very over priced quote. I asked this this if he knew anything i was telling him about and he was bold enough to say " I dont know! I'm just a guy that answers the phone". I was shocked at this guys lack of understatement and customer service. I asked to speak to someone who knew what they wore talking about and he said he was the service manager. Ive never be so disappointed in a dealership. Radley Chevrolet will now ALWAYS get my business and my recommendation

Excellent customer service at this dealer! Thank you Arturo Rosario for your assistance and exceptional dedication. If you are in the market for a new car, I highly recommend you go see Arturo at Lindsay Chevrolet in Woodbridge.

Great service! Huge thanks to Stacy for assisting our family in getting into a vehicle that fits us!

My boyfriend purchased a car from here, yesterday! The staff - William and the management/finance team - were spectacular. I ve purchased two other cars from dealerships here in DC area - A Mazda and a Mercedes. By far this was the most enjoyable experience, and they even made me feel a little jealous, like I wanted to trade in my own car and switch to a Chevy lol. I definitely recommend this dealership. Thanks for everything, again, Lindsay Chevrolet.

Wendell Thurman, very good salesmen, very patient, attentive good person overall I will recommend him always. Thank you Wendell

Aribell was amazing! She was super helpful and professional we will be returning for our future vehicles !

I would like to ask how you would like me to schedule appointments? I used the app for scheduling and electrical problem. Service representative expressed himself as I should have called and scheduled an all day appointment. How am I supposed to know and understand what will take 48 hours to fix versus a couple of hours.

All I am asking for is consistency in procedures for the customer. I had to schedule another appointment for all day and return a week later for the appointment. I had no issue with this and I understand. Just looking for consistency to ensure I get service and provide needed time for the correct resources and manpower.

Check out was great; Service Rep told me about the issue--a fuse that was on the driver side versus the passenger side. Cashier was great and I could see the smile through the face mask. Overall; good experience for the trip to the dealership.

Thank you for your time.

Mr. Nelson Lopez thank you for all your attention and patience

I would highly suggest Lindsay Chevrolet as the place to go to buy your car! Jeanette was so patient and understanding, she walked around the entire lot with me and ran down all of the pros and cons to help me choose which was best for me. She was so polite and warm the whole time. If you decide to stop by she is the saleswoman you want to see! She won t just sell you anything or try to talk you into buying an expensive car. Hands down I will definitely be coming back here to see her when I need another vehicle!

Stacy was very accommodating to my requests and a pleasure to work with.

Knee is your man to go. Customer Service Quality standard everyone should aspire to. Bought my 2018 Chevrolet Cruze LT here and couldn't be happier. The go to place to buy your car. Dedicate a good 3 hours for the whole process which is really good and seamless. Faster if paying up front.

I called in and to ask a few questions on changing my car. Your team was very helpful in answering my questions while on the call. Thank you to Aribel for assisting!

Mark Ross was extremely helpful. Great knowledge of the cars he sells. He is very direct and straight to the point. He won t waste your time while looking for a car and he wants you to get a great deal. If you are considering buying a car from Lindsay, I would recommend requesting to work with Mark Ross.

STAY AWAY FROM THIS DEALERSHIP. IF THERE WAS A ZERO RATING, THAT WOULD BE APPROPRIATE. FALSE ADVERTISING AT ITS FINEST. CALLED NUMEROUS TIMES TO VERIFY PRICE, AND SPECIFICALLY ASKED IF THERE WERE ANY CATCHES OR STIPULATUONS, THEY ASSURED ME THAT WAS THE PRICE. BUT WHEN I ARRIVE IT IS MAGICALLY $10K MORE. THIS PLACE SHOULD BE SHUT DOWN. DISGRACE TO CHEVROLET.

I had excellent customer services at your dealership. Sabrina Murillo ended up convincing me t purchase an new car and it s been a great decision. She was really helpful and full of information. She really helped me with the decision that I made and I m glad she works for your dealer ship. She s definitely a good one.

Acknowledge me as soon as I walked in.

Knowledgeable, helpful and friendly.

I will be back.

Erick was professional and courteous. Straight forward about the process. Marc in finance made the purchase as smooth sailing as possible. No haggling. Easy process. Best sales experience of any dealership I ve encountered. Will definitely return for any future Chevy purchases.

We bought our car under less than ideal circumstances with the power being out, but Lindsey made the experience great. She worked very hard to ensure that the deal was made. We drove 2 hours to buy a car and would do it again in the future!!

Advertising cars for what they can not sell them for no one will ever qualify for all discounts scam horrible place to do business with

We should have come here first.

I went to another dealer first and the experience wasn't so good. I spent 3 hours trying to explain to the salesman what car I wanted. I don't think he knew the product very well. He kept trying to sell me something I didn't want. I even showed him on the display they had in their showroom. I pointed to the chart and said, "This is what I want, the premier edition." He still didn't get it. They kept coming back and forth on price despite the fact I kept telling them the price wasn't the issue. It was somewhat entertaining though.
I think they sent every person in the dealership to talk to me except the janitor. It reminded me of the time years ago when I made the mistake of listening to a sales pitch for a time share.

I sent one email to Mark Ross, Salesman at Lindsay and he knew what I was looking for.
It makes the whole experience a lot better if the salesman understands and knows the product he is selling. They had 2 of the cars that the other dealer said nobody had.

I was in and out in an hour and half.

Thank you Mark for the great service.

I had a great experience speaking with Connor he addressed all of my questions and concerns and helped me with what I needed.

Despite calling us yesterday to remind us of our appointment today, they ran out of the parts and didn't even call us today to let us know so we wouldn't have to drive all the way to their dealership. Then they said they didn't even see us in their appointment system. Mainly because the lady that took our appointment, couldn't spell our last name so she used my daughter's first name. There's a reason I won't buy a GM again. Nice.

This is my 4th car from Lindsay. This has been one of my best buying experience. I highly recommend them. I Just bought a 2018 corvette. My salesperson, Mr. Cobiorah did an excellent job getting me my best deal possible. I can not complain.
And yes, I love my new Corvette.

Wendell Thurman I, really appreciate your help in putting me in the suv I really love. I kept admiring it over and over and wondering how it will drive and the enjoyment of purchasing it.Well you made my dream come true. I love everything about my new 2018 equinox. And finally got my daughter approval on a vechicle she likes. Your professionalism is everything in a salesman. I highly recommend you to anyone who is looking to purchase a vehicle.

If I m being honest, I had mixed feelings when Purchasing my car from here, a lot of things were not going as they should ve. There was some sort of miscommunication and I had to make several trips back and forth which was very frustrating to say the least. Nevertheless, my salesperson, Kaydian was very kind and helpful. She knew how much I loved that car, she made sure I got into it! Thank you!
Like I mentioned earlier, I had a couple of frustrating visits, one person completely turned everything around, CHRIS BROWN!
He noticed I was there several time and took complete care of every situation. I was treated like VIP (haha). Honestly best turn around, thank you Chris.

Lindsay Chevrolet's Afton Caldwell and Ed Perry are the best!!

I went to Lindsay Chevy and was extremely impressed with the service provided by my salesman Keith and the rest of the staff. I am completely satisfied with my overall experience at Lindsay Chevy and would recommend them to all my friends and family. I will definitely return when I am in the market for a new vehicle in the future. I am in love with my new 2014 Chevy Equinox!!

We ran Selom ragged and he performed brilliantly kept a smile on his face even as we traveled both ends of Rt 1 and even shuttled us home and back.

Came in and left right away with an amazing deal on a truck! Daniel Mattison was an amazing sales man! Definitely make sure you go in and ask for him when looking for a car!

Erick Scott has awesome!!! I was so nervous coming in because it s such a big purchase and the original car and price I wanted was no longer available but Erick made me feel calm and was wonderful explaining the financial options that I had!! Thank you so much man, your awesome and shout out to the whole Chevy team for making this a stress free and honest experience.

Kobby was really helpful to me at Lindsay Chevrolet so go see him for any help you need.

Stopped in today and received excellent service from Stone. He was not only patient but very courteous and friendly. I totally recommend stopping in and ask for Stone.

Had a great experience, I felt bad that Josh was Army, but you can't save 'em all. ;p, Just kidding, he was an exceptional sales person who helped us through the entire process and made our sale the most comfortable I've ever had, and now I am thoroughly enjoying my new Chevy Volt.