Lieberman Center for Health and Rehabilitation Reviews

If I could give this facility no stars, I most definitely would. The neglect I ve seen from this place is absolutely ridiculous!! People please do not bring your loved ones here.

If your priority is attentive, caring and proper medical care DO NOT use this facility. My family and I on separate occasions heard staff members complain about each other and their bosses. Busy complaining means lack of patient care. It was like pulling teeth to get any answers. Mom's bed alarm was forgotten. Hair was in her food. They asked us questions they should have known answers to. Another patient was calling for help and was getting ignored. I was standing by the nurse and had to be the one to say the nurse would be right with her. Needless to say, we had my mom tranferred out and they failed to call for the transport so we had to wait an hour and a half.

This nursing home is awful!! They refuse to let families FaceTime in their final moments and no visitation either?!? The staff are incredibly rude! They have no sympathy for any of the residents. Do NOT bring your loved ones here!!!

I Love this place, clean and friendly
And some of the Best staff , the admissions coordinator Lascelles Powell is awesome helped us and answered every question confident and knowledgeable.

My grandmother came here January 2020 for rehab after a stroke. Due to covid19 they cut off all visitation March 11th (understandably). we got a call last Thursday that my grandmothers health was declining and she was entering into her final hours of life. Originally we were told that two people at a time can come in and give their final goodbyes, however when our family arrived we were all denied access and told that only two people could say goodbyes that day. Then we were advised 2 people a day could come for half an hour. We have a huge family and there s no way that all of us could say our peace at two people a day, so on Saturday we asked if we can put a iPad in her room that is automatically accepts FaceTime calls. originally we were told yes and the nurse set up the iPad in my grandmothers room, at this point my grandmother is moving, opening her eyes and waving at us. A couple hours into having the iPad there, in the middle of a FaceTime call a nurse came in and hung up the phone and put the iPad face down. we were then told that we are strictly prohibited from recording them and no more FaceTime calls would be allowed. We begged them to allow us to talk to her, to consol her, we were playing church hymns, the next day was Easter Sunday and we wanted to FaceTime her mass. She didn t deserve to pass by herself And we never even thought of recording them in the first place.They did not care, they kept saying they didn t want to be recorded and hung up on us. I see all around the world where everyone is showing compassion for those that are in rehab and nursing homes, those that have no contact with their loved ones, yet we experienced the exact opposite in such a cruel and demeaning way. Early on in March, before the covid shut down, I attempted to put a two-way camera in my grandmother s room, where here in Illinois it s allowed to legally do that, however I got so much pushback. What scares me the most is why they fear of being recorded. What exactly are they doing that they don t want us to see? We are now attempting to bring my grandmother home to pass with dignity, surrounded by the ones that love her.

We had experience with a few different rehab & nursing facilities before, but Lieberman Center is the best. Professional management, friendly staff.
Place is clean and nice looking.
Special thanks to the manager and staff of 5th Floor for everything they did for our mother Feyga Ruchayskaya, for care and attention!
Ruchayskiy Family

Dring my 5 1/2 week I was therer iI eas ignored, not allowed to walk, asked nusing every day to calll husband and they lied telling me he was busy. This was a lie. He had only been called once. My room phone, had neen turmed off . I had no guardian, no healthcare POA, or judeges oder. They. Refusing every time they tried to give me a medicstiom to tell me what it ws.. They started puting it in my food. So I stopprd eating. I lost 22 pounds the 5 weeks 1 was there. My personal Phyzician was shocked and deplored by what had been orderedch. The 4th week a male CNA came into my room, at 4am and pulled me out ot of bed telling me I had to go to the bathroom, I told him I didn't have to go, be he pullled me in anyways.He stripped me naked, the entire time feelig me and told me to go to the toilet. I was screaming "help" and "no". 5 ftWhen I was done he proceeded to put my under wear on me. proceeding to feel my body. I had had eough, pushed him: , into the wall, and then out of the bathroom.l dressed and then discoverd s female murse 4 feet away and a female CNA sitting 3 feet away on my bed. They had done noting to stop my sexuall assault. I was afraid to call the police for fear of retribution. 4 days lF06 gater i strongly demanded my husband be called and put me on the phone with me NOW. I begged him to get out of there immediately.
Since then I have lived with panic attacks and depression. No woman should ever be treated like.this. I was degraded, felt powerless, and become anxious every night I'm alone. This shouldn't happen to any oman in a medical facility. I was ambulatory, able to dress, undres, and toilet myself. Why isn't there e a law about this protecting women?

No empathy for my family and dying relative in her final days during this global pandemic. Would not allow resident to use her own personal iPad to FaceTime with family as visitors were restricted.
Poor care.

I've had close friends as well as family live here. While it's not perfect, no Long Term Care Facility is. I have been inside many nursing homes. They aren't perfect, but its among the best in the area.

I have a friend who s grandmother is currently in the facilities. Due to covid19, she s been trying to FaceTime her grandmother but the staff keep hanging up the FaceTime and refuse to let her, even telling her that s not aloud. That is absolutely unacceptable and no one should have to go through that. This facility does not care about your loved ones, or you. Do not waste your money on this place

Very disgusted by how they re treating their patients and how they re treating the patients family. I have a friend who s grandma is in her last stages of life and during this pandemic going on, she had gotten her grandma an iPad to use to talk to her since she can t be their physically. The workers there are denying the usage of an iPad and denying the ability to have her see her grandma in her last stages. Today, which is Easter, she went back to ask them if they can put up the iPad again so she can have her family tell her Happy Easter, THEY REFUSED AGAIN!!!!

I wish I could give 0 stars. This place has stripped the rights of my family and my dying grandmother. We received heartbreaking news that my grandmas vitals have dropped and she does not have much times. Due to the COVID-19 we were not allowed to see her to say our final goodbyes. However, we were allowed to set up an IPad so we can FaceTime her, that was later closed on us mid FaceTime call. When we asked to have it put back up, we were told that it s against the policy to have it in there. We asked if residents were not allowed to use phones. They said they are but still refuse to put the iPad back up for us. Told us to wait until Monday to leave the director Scott a message and he will get back to us. Time is not on our side here. She is not promised an hour let alone a couple of days to wait for a response. This is just unethical. It is Easter Sunday, my grandmothers favorite holiday and we cannot FaceTime her or comfort her during her last phases of life.. DO NOT. DO NOT. DOOO NOT LET YOUR LOVED ONES RESIDE HERE. do your research. Read these reviews and please trust them.

This place has been nothing but cold hearted to my family. I was in the middle of FaceTiming my grandmother, who is in her final moments of life, when someone in that facility hung up in my face and turned the iPad faced down. When I called to have them put it back up they simply said no and hung up in my face. God knows what s going on that they had to face the camera down! What did you not want my family to see Lieberman?! Please do not bring your loved ones here. I am shocked at how heartless a facility could be during a time like this!

This place is disgusting. DO NOT! BRING YOUR LOVED ONES HERE.

If I could leave zero stars I would. This place is deplorable. They completely neglected my aunt, this is during the pandemic so she was allowed no visitors. her children were told she had very little time left and they still weren't allowed to visit, they weren't allowed to face time her, and the tv they brought her to keep her occupied was never turned on. When my family decided it was best for her to come home, she returned with bedsores from negligence and was shaken up and flinchy. I can't believe there are people in this world who are capable of being so cruel to an elderly woman and her family. Please do not bring loved ones here.

As a visitor, I find Lieberman Center to be a warm, friendly
place for patients and families. The place is clean and bright,
and the staff is caring. I think it's a very nice place.

I have a friend who has been a patient there and is taken care of fairly well by the staff

Very short staffed more times then not.
If you don t mind having your loved one waiting 45 minutes for someone to respond to their call button and then leave their commode not cleaned. I would not put my family member here ever again for many reasons!