Gives you that small town business and service! Extremely worthwhile if you work for MLH. They offer many perks and consider more than just your credit history when pursuing a loan. I recommend having them in addition to a major bank since their hours are like a small town too BUT they make that up with all of the perks!!!
horrible credit union. they make their money by screwing its customers out of money. The president is a joke and a crook. There are no ways to put money in the bank unless you drive to inconvenient locations. And the one location i work at is only open 3 days a week now. which screwed me and forced me to get an overdraft fee they refuse to refund. avoid the credit union
I have been dealing with a card issue since last Wednesday. They informed me the problem was fixed & it was not. For four days I've been without access to my money. Card services cannot get in touch with them & neither can I. No one answers the phone. I have a health issue, and this five day hostage of my funds has completely irritated me. When I call today upon opening I hope the issue is resolved promptly or I will be withdrawing my account.
VERY VERY VERY RUDE WORKERS THEY HANG UP ON YOU AND GET SMART AND WANT LET YOU TALK TO MANAGEMENT THIS SHOULDNT EVEN BE A CREDIT UNION AND THEY ARE STEALING PEOPLE MONEY WORST BANK EVER DO NOT BANK THIS CREDIT UNION
Customer service at this credit union has truly tanked, especially for those customers who no longer work where there is a Methodist branch location. There is only one posted customer service number, which no one answers even when you call at different times throughout the day. The branches are only inconveniently open Monday, Wednesday, Friday, until 4 pm. Since I am no longer able to do direct deposit as a Methodist employee, this bank deactivated my online access to my account, and there is no one to help restore it despite several attempts to contact them in person (bank was closed due to new MWF hours), call them (someone called back once one hour to closing time), and emailing. The one time a human answered the phone, she told me their systems were conveniently down, but she did not offer to call me back when service was restored and treated me as if my business did not matter. Guess I will relieve them of this when I transfer my business to another credit union!
The Bellevue location is ridiculously inconvenient and inconsiderate and of their patrons. Theres NO parking for blocks, the door is always locked when you get there and their only ATM is hidden inside of the hospital!
Her name is Delois...I will never forget her name...my situation is a long story but just know...Delois saved me...Thank you so much Delois!!
