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M
4 years ago

Lazy days service SUCKS. I am not sure anyone in ...

Lazy days service SUCKS. I am not sure anyone in there has any idea of how to work on a Motorhome. This place has seen the last of us. We put more then $2500.00 in repairs to our 2007 Winnebago and 1 mo later we still have the same things not fixed. I was so mad I wanted to drive this motorhome in the front door.

B
4 years ago

Jordan was a tremendous to help to us in getting t...

Jordan was a tremendous to help to us in getting the process rolling for the selection of our RV. He responded to all requests and questions in a very timely manner and followed up on all deliverables and ensured a smooth transition to the sales staff at the dealership.

L
4 years ago

Our experience at Lazy Days Tampa was very very go...

Our experience at Lazy Days Tampa was very very good. Marcus Sverko was exceptional - the other associates, Jan, Jimmy & Tiffany were just as good. As usual, "little things" go wrong ( Mark the service tech was polite and did his job - enjoyed the experience ), but everyone was there to solve problems and make us happy. What else can I say??? These folks mentioned are customer oriented!

K
4 years ago

I ve been a fan of Lazydays RV Tampa, for a number...

I ve been a fan of Lazydays RV Tampa, for a number of years. The service has always been excellent. They address my concerns professionally and expeditiously and I appreciate having the same service contact who is spot on with her availability and effort to keep me informed.

S
4 years ago

Bought used camper in August. Extra insurance for ...

Bought used camper in August. Extra insurance for all isues & repairs. My husband uses it for work. Brings it home try's to get it in for some repairs and is told it will be a month before they can LOOK at it. REALLY

A
4 years ago

Went to pick up a 5th wheel we "thought" we purcha...

Went to pick up a 5th wheel we "thought" we purchased at the RV Super show in January. To our dismay we did not receive what we ordered. The staff seemed too busy to give us the "star" treatment that others where getting around us. They seemed annoyed and too busy to address our concerns. When we asked questions we where scolded and belittled. This would've been our 2nd 5th wheel purchase. As we are familiar with what proper customer service should look like. They did not reach the bar at any caliber.

m
4 years ago

So far disappointing! Bought my brand new toy haul...

So far disappointing! Bought my brand new toy hauler the sales guy was wonderful however service dept very disappointing! Invested extra money to make back more secure with young kids bought and installation screen door with glass panels, had to bring trailer there wait a week for installation, check new door has large hole in screen at bottom and no glass panels! Service response oh must of got wrong door will have to re order new door! Emailed them more than a week ago, called, no response back, no apologies, no answers! Love my trailer but does me no good sitting in service dept with no customer service, expecting more from them shocked at my experience and that no one is bothered by this! When we bought trailer needed new hitch provided pics of our hitch was told it was approved get there told can t let us have it due to mistake from their expert...now this making me wonder if this was not wise decision to go with them...so far not impressed

Day 2 they did contact us , still not resolved! The person in the service dept we spoke with had no idea what we were talking about! Stated didn t realize it was defective and was the wrong door! They had not even reordered the correct door ! We have been waiting for two weeks for a door I paid extra for at time of purchase , in order to ensure our young grandkids are safe and again our trailer has just been sitting there with no service! Again I have to let my grandkids down and reschedule camping trips cause our trailer still is not finished as promised! Did we get reassured on an exact date or why it wasn t even ordered, nope as the service guy said , we will have to get back to you with an answer. Still waiting, we paid a lot for a brand new toy hauler and it s sitting at lazy days with no customer service except we will get back to you...I m heart broken! Debbie Dowell ( wife and grand mother)

K
4 years ago

Purchased an R.V. Last Thursday. Couldn t get deli...

Purchased an R.V. Last Thursday. Couldn t get delivery until the following Tuesday. We traded in our old one so everything from inside it is sitting in my living room right now - which is in itself annoying and I clearly explained we are leaving for a trip Thursday morning and cannot have any delays in the delivery. Go to pick it up and of course it s not delivery ready. They clearly hadn t inspected and planned for the time they it would take to fix the issues. So after making a phone call to a very nice lady (Angela) they suddenly had 5 people in it cleaning and trying to remedy the situation. Unfortunately we still have to go back once the part needed to complete the issue is in - which is annoying as it is over an hour away from my home. My time is very precious and camping is my retreat from work and the crazy times we live in right now. So I have my camper ready for my trip tomorrow but not before I had to be a Karen to make this happen. I was not happy with the whole time consuming buying part - a lot of waiting around. Generally unhappy with this whole purchase. I would return it and go elsewhere if I could!!!

Update - 6/25:-

Went to pick up the camper after it has been back in shop for 2 whole weeks for numerous issues that were not resolved on the initial delivery. I was not anticipating that everything would be 100% as I understand it takes time to get parts from the manufacturer but we are going out camping again this weekend and figured they would have a majority fixed in the 2 weeks it has been there. WRONG!!!!!! Items that we were told were fixed - were not. Plus other things that weren t a problem before are now a problem. The black water tank has an issue that they supposedly fixed. The black tank is now 2/3 full (not from us). This is kind of an issue. We used it for a trip already. It was rinsed, etc. but clearly I don t want to dump this water just anywhere - besides the fact that it is illegal - why should I have to deal with this on top of everything else. The camper is ridden with ants that was a issue on delivery and a treatment was promised before we picked up his time - a can of raid fogger was in when we picked it up - clearly not a professional treatment (I could get that myself from Walmart) - but as the final straw - it wasn t even deployed!!!! I guess I have to take the lid off the can and activate it myself? The other major issue that was supposedly fixed - the handrail on outside is broken and quite frankly a danger - my granddaughter almost broke her neck on our trip as she stepped out of the camper and held on to the hand rail it flung her down the steps and onto the ground. To add to this all there is now mold on the carpet that is kind of a health issue in itself!

I realize this is a lengthy update - but there is so much more I haven t even mentioned!! I cannot tell you how disappointed I am in Lazy Days and the complete disregard for my time and patience at this point. No one is even attempting to make this happen at a satisfactory pace and I m at the mercy of them because there is nothing I can do. It is a shame because we are people that have traded in our camper within a year and probably will do again after this one. We trade our cars in almost every 2 years and I suspect we would be the same with campers. We like new shiny stuff. Apparently Lazy Days hasn t got this memo and WILL lose out on our future business (which probably isn t going to help my case move along any faster right now).

Update 8/5/20 -

I still don t have this camper that I m paying monthly payment on!!! It s been at Lazy Days service department for over 2 months. I m wondering when anyone from Lazy Days is going to do anything for me? I guess they are just reveling in all the new sales they have due to Covid-19 and don t care about customer service at all.

J
4 years ago

One of best features at Lazydays RV of Tampa is th...

One of best features at Lazydays RV of Tampa is that we have the same service representative and service tech from visit to visit so they know us and our RV. Samantha keeps us informed during the service period and the technician delivers the repaired RV back when promised.

M
4 years ago

My wife and I were told about Lazy Days by a famil...

My wife and I were told about Lazy Days by a family member. So we called and were immediately introduced to Dana Hood our sales rep. After discussing what we were looking for over the phone, we met with Dana and with no pressure Dana showed us a number of potential vehicles but then she showed us the Winnebago Aspect. That was it for us. Dana was awesome in her sakes/support role and I would strongly recommend going to Lazy Days to start your RV adventures. Ask for Dana Hood, she is wonderful.

F
4 years ago

We had a great experience with Lazy Days. Last Me...

We had a great experience with Lazy Days. Last Memorial day we bought a 2017 Fuse 23T and then this year, while having the Fuse undergo some warranty work, we saw the 2017 24G View floorplan and fell in love with it . We contacted our excellent salesman, Kevin Dailey, and he negotiated our trade-in in a fair and prompt manner. We told Lazy Days yes on the deal on a Tuesday and that we wanted to drive away and camp with it that same week on Friday. They made it happen. Markel in finance stayed late with us and we appreciate that. All involved were great. We enjoyed the View that weekend in the Keys (sorry, pun intended). RVing is a real adventure.

O
4 years ago

When the salesman found out our price range he sai...

When the salesman found out our price range he said nothing on his computer was in that range. He said he would check elsewhere and walked out. After waiting 20 minutes we left, he never returned. I am sure that the opulence of the whole facility has a bearing on the over priced products they sell.

L
4 years ago

Linda Roddy from delivery is exceptional. She is ...

Linda Roddy from delivery is exceptional. She is very professional, helpful , and always friendly . She doesn't stop helping you, once you drive off. A big reason I will continue to use Lazy Days.

E
4 years ago

I am an RV aficionado. Being that I am currently l...

I am an RV aficionado. Being that I am currently looking for a motorhome to move into, I found Lazydays to be, by far, the premium choice to shop.

They have an outstanding collection of RVs and focus heavily on a customer's needs and wants. What I personally enjoyed was the ability to wander the lot.and take a look around for myself.

While I am looking, I'm not in the buying market yet, so it helped to not be hounded by a salesman constantly. Being able to peruse the RVs in peace also made time fly by quite a bit, there's so much to see!

I highly recommend Lazydays as a prime stop for all things RV, especially.if you're restricted in how far you can travel. (like me.)

A
4 years ago

Even if we found a camper there that we liked (whi...

Even if we found a camper there that we liked (which we didn't). We would find and buy it elsewhere. We went there to take a look at pull behind campers. Went inside to find out where they were. The receptionist gave us a map and told us where to go and how to get there. The lot is huge so i asked (being as it is about 100 degrees outside) if there was a golf cart that we could use. She informed us that for that she could get us a sales man or we could rent one for $35 down the road. ??? I told her no thanks and we will walk till we get tired or pass out. We walk out the door and there are (no exaggerating) about 25 or 30 golf carts that nobody was using. I should have left at that time. We walked the entire lot and only found campers that were no better than sheds on wheels ( unless you want to spend a half a million on a coach). I was shocked to see what poor quality they had.
We drove over to the used trailer side (which was an even bigger stock pile of low quality campers) To be told at the gate that we drove to that we cant drive around the lot and that we have to park at the camping section and walk the lot again. It was a parking lot with campers. They should change their name from Lazy days to passed out days. Because after visiting this horrible place that is all my husband and i wanted to do.

3
4 years ago

Today we decided to visit the lazyday rv dealershi...

Today we decided to visit the lazyday rv dealership at Tampa to purchase our first rv trailer. I was impressed with the dealer size and the excellent customer service they provide. No wonder they are the biggest RV dealership of the world. We were greeted by the best sale person Robert Suarez. He gave us a tour thru the entire facility before he show us the RV we where looking for. Everyone we met in this company was friendly and nice. The accessories store have a large selection of items to choose from. They give you 260 free nights of camping for a 13 month trial over 110 + destinations around USA with the purchase of your RV.

S
4 years ago

When we started looking for our travel trailer we ...

When we started looking for our travel trailer we knew we wanted to buy from Lazydays!
I dealt with Johnathan Flowers, in the internet department and told him what we were looking for. He got to work right away, and sent us several options until he found us our PERFECT trailer. He did an awesome job, definitely went above and beyond what he needed to do for us.The whole experience was great, from looking at the unit with Darryl (Johnathan set this up for us) to the detailed delivery process. I definitely recommend Lazydays, to anyone looking to get into camping or upgrade their unit.

P
4 years ago

We just purchased a 2018 motor home. We have been...

We just purchased a 2018 motor home. We have been rv owners for many years. This was the best purchase and delivery experience we have ever had. Our sales person Steve Mularz was wonderful. Very knowledgeable about the product line. Our delivery person Jan was also very knowledgeable and helpful. Everyone we involved with our purchase was Great!

B
4 years ago

My husband and I just completed a 12,000+ miles tr...

My husband and I just completed a 12,000+ miles trip in our Heartland fifth wheel. We scheduled the 1 year towable gold maintenance service and had some other stuff that needed repaired. Our service rep was Ellen and the technician was Vince. They did an extraordinary job. Ellen recorded my list, knew what to do and how to do it. She took our extended warranty info and handled filing the claim. She saved us close to $800. We stopped by several times to check on things. She was always good-natured and answered our questions. Vince was friendly when we stopped by the service bay. We had some electrical issues. For each issue he recognized the problem and knew what to fix. A great relief for two novice repair people.
Lazydays RV is the top of my list for maintenance and repair services. I am partial to knowledgeable service people and the people I have worked with at Lazydays have satisfied me on their expertise. Thank you.

L
4 years ago

We started with Ted Malarz as our salesman. He was...

We started with Ted Malarz as our salesman. He was awesome to talk to, not pushy, and got us the trailer and deal we were looking for! He also was with us the day We picked up our trailer to make sure all went smoothly. Great job over all and would refer and use him in the future

S
4 years ago

Too big and too disorganized to receive a good rev...

Too big and too disorganized to receive a good review. Poor communication between departments and even within departments. Extremely long wait times for service. Some unfriendly employees. Tried to deliver us a 'fixed' rig, we checked the repairs and they were incomplete. Luckily they were able to bring it back to a bay and have it fixed, but that meant we waited over 2 hours to pick up our rig when it should have been ready.

R
4 years ago

Very much reduced inventory

Very much reduced inventory
Clerk found it unusual that we requested prices ON BLUE OX EQUIPMENT last Sunday. Did produce a price on something but not what we asked for!

J
4 years ago

Lazydays had been our preferred service center for...

Lazydays had been our preferred service center for 5 years now. They have worked with our manufacture and extended warranty company to keep everything running smoothly. Highly recommend them and their campground for full timers.

C
4 years ago

Brought our new toy hauler camper home yesterday a...

Brought our new toy hauler camper home yesterday and really want to say thank you to our sales associate Victor who was extremely knowledgeable on all RV's and very personable, it felt like we were buying an RV from a friend. The business office staff were also very professional and personable and were always smiling.

j
4 years ago

Service technician Rodney Vetterig was the employe...

Service technician Rodney Vetterig was the employee that helped me find and fix the problems with our used camper, he was very helpful,
very knowledgeable and I recommend him highly.
His boss Rodrigo Torres was a great help also...

m
4 years ago

Trying to buy a Grand Design Reflection 337 starti...

Trying to buy a Grand Design Reflection 337 starting last Friday, Salesman, Quincy told us on Friday morning he get back with us, he was with a customer, ok we understand. Did call us Friday evening he would let us know about price, quote, etc. on Saturday.... didn t hear anything else. Did call and say he would call us us on Monday. Here it is almost a week later still haven t heard anything else out of Quincy. Too bad he missed a sale. Did end up going to another dealer and getting much better customer service and getting our Reflection 337.

A
4 years ago

Bama (he's an Alabama fan) was very polite and hel...

Bama (he's an Alabama fan) was very polite and helpful. He took the time to show us around all the different work areas they have, from mechanical, to cabinetry work, upholstery and detailing. They are the biggest dealership I have seen yet. Very happy with the choices and the people that we met there.

M
4 years ago

I can only speak for this place for 1 person that ...

I can only speak for this place for 1 person that is the sales person that handled every request that mr. Alice Lee who is no relation to myself presented this salesperson was so adequate so prompt on every request he was absolutely courteous very well-dressed and maintained very well spoken and I can only speak for him because he handled every detail and that is a 10 star rating now will not mention the salesperson's name to the public I just wish that lazy days nose and of course they know because he's been there for a significant. They have a very high quality sales person on their staff thank you sir and thank you lazy days

J
4 years ago

The wife and I had the best vehicle buying experie...

The wife and I had the best vehicle buying experience of our lives when we purchased our new Tiffin RED at Lazydays. Our salesman, Shane Truesdale, got us a great price and deal on our trade-in and even threw in some extras. He and the rest of the Lazydays folks that assisted us through the delivery actually wanted to help us in every way possible. We are back now two months later for some minor warranty item corrections and though there is some wait-time due to shop backlog, the folks here are doing everything possible to assist us. We both attended their Driver Confidence Course and highly recommend it. Even after 50,000 miles of Class A driving experience, I learned some valuable handling techniques. The use of the Crown Club really has been a nice experience. Would rate 6 stars but the system won't let me.

T
4 years ago

We have been looking for the perfect new toy for u...

We have been looking for the perfect new toy for us. After a year looking at multiple Class A's, Class C's, TT, 5th Wheels etc. We finally found what we were looking for. It's perfect for us and we can not be any happier. I would love to give a shout out to Lou , he was very Kind, Patient, Understanding and never gave up on us. So again we feel like we were apart of the Lazydays family in Tampa, FL. I will be glad to recommend them to anyone that is interested.

M
4 years ago

Someone else stated that when you are looking to b...

Someone else stated that when you are looking to buy an RV, you are wined and dined and treated like royalty but after the deal is done, you are forgotten. That is so true. We are currently sitting here for the 6th day trying to get repairs completed on the motorhome we bought in April. Our service technician has not been able to fix the problem and is apparently frustrated by that and is taking it out on us. We are staying in our RV in the service bay as it is our home and we have no where else to stay. We were never told that we would need to be out of the unit every morning by 8 AM or that we could not park our vehicle by the service bay. We would have gladly followed those rules had we been nicely informed right from the start. Instead, the technician runs to his supervisor and tattles and then we are scolded by him. What is this?? Kindergarten?? Really?? This is the third full day we have sat in the visitor center with our 2 dogs and it's getting old fast. A little courtesy goes a long way and brings repeat business. Sorry to say, unless things change real soon, our business is history!! If anyone would like to address these issues, we are at this moment sitting in the visitor center, in the corner by the grandfather clock.
I want to make it perfectly clear that Neil Gillette is in no way to blame for any of this. It was the service tech who was actually working on our coach who was rude and inconsiderate. My apology to Neil if this review has caused him trouble. He was very helpful.

T
4 years ago

We purchased a used Dutch Star from Lazy Days at t...

We purchased a used Dutch Star from Lazy Days at the end of Feb. Older, seemed to be in decent shape, but one of their lower priced sales. Our salesman Dave L showed us around the place before showing us available motorhomes. Seemed great,work areas galore, efficient and busy. We found a motorhome that we could afford and paid the price they "could let it go for". We had to leave for home that afternoon (CT) and the arrangement was that we would return in 3-4 weeks to drive it home. Dave assured us that it would be throughly cleaned/ inspected and made road worthy, and that is there were any major issues he would let us know. It came with no warranty because of the price/age, but again, we were told they would do a thorough inspection My husband booked a flight with my brother for 3/31. On the 29th ( 2 days before we were due to pick it up after they had 1 month to get it ready) my husband received a voicemail that they were having a problem with the coach shutting completely off "when the steering wheel was turned but it didn't always happen" He thought we my husband was already there and said that they thought the problem was in the steering column and that they had ordered a part and it would be "overnighted" and arrive sometime Monday with installation on Tuesday. When John and my brother arrived at Lazy Days Monday at around 1 pm the RV was in the "park" ready for them to spend the night and they were told "it's all ready to go and we will do the walk through inspection tomorrow am". That was done and they left Tuesday am. They never said that they made the repair but John assumed it was done Monday am as they said it was "ready to go" They traveled to Atlanta to spend the night and were told by someone following behind that they had no brake or taillights. They parked at dark and got on the road in the am, went a few miles, were navigating a bend in the highway when the coach stopped running. My husband struggled to get it to the side of the road. They called for a tow, waited 4 hours at the side of the highway barely off the road. They had to spend the night in a freight liner parking lot, wait all the next day for someone to trouble shoot and the problem turned out to be a fuse in a very hard to reach area. It was found purely by accident as it was touched while the coach was running and the motor died. They found the plug where the fuse was to be inserted was pushed back and a complete contact could not be made and was blackened from arcing, They were able to put it in the correct place and start the coach. The mechanic at the freight liner depot found that the taillights were unplugged and when they were plugged in the brake lights would remain on all the time, thus they still had no functioning brake or taillights. They arrived home 2 days late and had to travel with no brake lights from Tampa to CT. Since arriving home my husband has made numerous phone calls to 4 different people at Lazy Days x 2 days and have received no return phone calls. They knew there was a problem, said they ordered a part for the steering column, which I do not believe and when the coach was picked up they led my husband to believe it had been fixed. I'm sure that the problem with the coach cutting out and shutting off was a positional situation and when it started up for them later they never pursued why it was happening.. Someone also disconnected the brake lights, unsure who, rather than fixing the problem of them remaining on all the time.. We have incurred a $475 tow bill, traveled over 1400 miles with no brake or taillights and still have to pay someone to fix that problem. If anyone had been hurt due to their negligence this letter would have been in different hands. When you walk into Lazy Days you are greeted with a friendly, good old boy "Hi welcome to Lazy Days, we have complimentary coffee and water" but when you are leaving you are forgotten in a nanosecond..Spreading this far and wide Lazy Days!!
Claudia Dickens Smith
Bethel CT

Y
4 years ago

Wow i loved my experience with lazy days they trea...

Wow i loved my experience with lazy days they treat you hear so great when attending anyone here loved the promise date of delivery also that went splendid thank you jimmy and brent for everything with my sale me and our family are feeling awesome with the trailer now

J
4 years ago

Samantha Torres is the Very Best Service Advisor t...

Samantha Torres is the Very Best Service Advisor that I have ever had the pleasure to work with. She is very patient and kept me well informed with Warranty Work that was done on my new 2017 Fleetwood Bounder 35K.
She makes sure that every thing promised takes place. Goes above and beyond to solve unforeseen problems. Lazy days should be very proud to have her as an 11 year employee. I could not be happier with the work that Samantha Torres and her team performed on my Motor Home.

J
4 years ago

Bought an Rv and was promised a few things but sal...

Bought an Rv and was promised a few things but saleman hasnt followed through after a month. The facilities are beautiful taken care of and everyone is friendly. Loved the experience mostly but salesman let me down.

D
4 years ago

If you are in the market for any kind of RV I woul...

If you are in the market for any kind of RV I would highly recommend Lazydays in Tampa, FL. From the salesperson (Sheila Lucas) to financing, insurance and delivery they are masters at the task.

B
4 years ago

Lazydays is the greatest! Honest and straightforwa...

Lazydays is the greatest! Honest and straightforward. I am recently widowed and just wanted a small Class B for myself and my dog. I did my research ahead of time so knew exactly what I wanted. There was no pressure to buy something bigger or more expensive. My salesman was Tracy "Bama Elliott, and my delivery person was Tony Burgess and my "teacher" was Don Brown. My finance guy was Joe Mirra. Thanks to all of them for their great help and service! Dealing with Lazydays is just a great experience all around!

c
4 years ago

I was belittled, disregarded, lied to and dismisse...

I was belittled, disregarded, lied to and dismissed. Had very very very bad experience with the buying process(I didn't buy) so a manager contacted me on my experience. He said that he would give me a credit over at the gift/supply/accessories shop but when I went over there they never heard of me. I stay at a hotel 2 nights only to be treated like this! Bad bad bad!

M
4 years ago

We had a blowout, so we bought new tires. While o...

We had a blowout, so we bought new tires. While our rig was in the service department we encountered a lot of unsatisfactory behavior. First ws they set our spare inside our rig because the mechanism was broken. That's just nasty! We live in it for work! Then they never asked if they could fix it for x amount of dollars. We've owned our rig 13 years and we have never encountered lazy mechanics or repairan. Oh, wait for the second mishap. You won't believe it! Then we get our rig back and 6 to 8 new shirts are missing from my husband side of the closet. I an even tell you the colors of each one. NEVER WILL I EVER RETURN!!!!! We've even told 2 people about three mishaps send with know response. NOT EVEN AN. "I'M SORRY! " I would suggest going somewhere else with your business.

M
4 years ago

We just purchased our first camper, and I have to ...

We just purchased our first camper, and I have to say that overall, the experience was a good one. Our only real complaint was dealing with the business manager, Joe. He was not friendly or welcoming at all; in fact, he was downright rude. He rushed us through the process like we were on an assembly line without every speaking to us other than to ask for our driver's licenses and tell us where to sign. On the other hand, Angie took us on our walkthrough and was really great! She was friendly and pleasant to work with. Also, dealing with Rodrigo was a pleasure. He helped us out and answered any questions we had. Other than one not-so-pleasant experience, we are glad we chose Lazydays.

W
4 years ago

Just purchased a TT through Casey with Tampa Lazy...

Just purchased a TT through Casey with Tampa Lazy Days. Casey was extremely helpful throughout the process. We met Casey at the RV Show a few weeks back and specifically looked him up at Lazy Days.

However I do have a few concerns that I feel you need to address. There was a "Break" in my paperwork trail throughout the process. When I came to finalize the paperwork it was no where to be found. This resulted in me waiting an additional hour for them to search then re-generate all of the paperwork to close out. There was paperwork that was sent to the wrong personnel resulting in a delay of the delivery. I have constantly been trying to reach the personnel in charge of making any repairs or providing service within the 10 day window. That is up today without any call backs so I will have to leave work and drive to your facilities and try to track them down to hand deliver my list. Online I have discovered that the entire underbelly of my TT was replaced in 2017. This was never disclosed to me or any reason given as to why such a major repair was required.
Please note the 4 Star Rating above is based on our full faith that Lazy Days will follow through with the needed repairs. We understand how busy a large company such as yours would be after the largest such event in the USA.
We do love our trailer and hope we can take care of these items without any further delays or problems.
Sincerely,
Wayne Roberts

A
4 years ago

Sometimes you make a big purchase and you feel gre...

Sometimes you make a big purchase and you feel great about it.... here you make a purchase and feel heavily played. Sales sells you features that do not exist on the RV that you re buying, paperwork process is extremely confusing where nobody knows what s going on and you re bounced around 6 people for about 3.5 hours, 90 day no payment offer is a joke and doesn t exist, originally you re promised next day delivery but it turns out that there is a week waiting time.
Also a heavy presence of items representing political views of employees. Guess what, I m here to buy an RV, not see who you support

UPD: response from Lazydays is a lie as no one contacted me at all.

S
4 years ago

We didn't buy our RV here, but received quick, exc...

We didn't buy our RV here, but received quick, excellent service anyway. We were booked to visit the RV resort only but suddenly our steps stopped working, our air conditioning died and the gauge for the propane gave out. We got a service appt on the first day of our planned stay at their RV resort. Lazydays fixed everything in one day. We were very happy - nuff said :)

T
4 years ago

Was really impressed with my purchase of a Montana...

Was really impressed with my purchase of a Montana 5th Wheel Travel Trailer. My Salesman, David Amato was great. Extremely helpful and went out of his way to give me excellent service. Thank you Lazy Days. Great Experience.

W
4 years ago

Great

s
4 years ago

I am very pleased with my service writer (Chuck Wo...

I am very pleased with my service writer (Chuck Woods) and Crown Club head (Doug Earl). They worked with me and Winnebago and resolved my slide program. Shannon G supervised the slide re-do and advised me every step of the way. I am completely satisfied working with all - "Job well done" It's great to have excellent personnel to get the job done.
Claire and I and Hudson thank you for your great support to keep us happy campers.
Regards,

Steve & Claire
PS:
Can't forget Precious Murray for her Customer Service attitude -she is a asset to the organization and a delight to work with.

S
4 years ago

We recently purchased a preowned Jayco Alante from...

We recently purchased a preowned Jayco Alante from Lazy Days in Tampa. Our sales consultant, Marcus Sverko, was outstanding. When we met at our appointment, he came prepared with a list of 7-8 motorcoaches matching the requirements that we had previously given him. This helped us to focus on a select group versus scanning many on the lot. Marcus listened and was patient as we narrowed down our selection. In the end, we are very excited about our new motorcoach and we can't wait to get on the road. Marcus and the entire Lazy Days team made this a wonderful purchasing experience.

a
4 years ago

They don't return calls promptly. I waited 3hrs ju...

They don't return calls promptly. I waited 3hrs just to find out if a unit was in stock. Units are way over priced and if you're trading in a unit OMG I feel bad for you. If you buy a used unit, DO YOUR HOMEWORK. They sell used units for the same price as new, unless you're paying full price for a new unit. BIG TIME HELP take 30-35% if not more off msrp. Never pay more then 30% off msrp. Lazydays has the word Lazy in it because that what they are......Lazy

I shopped 5 dealers. Lazydays was so far from the competition it was ridiculous and insulting. If you buy from them you're getting a horrible deal.

DO NOT BUY FROM THEM

T
4 years ago

Nice

B
4 years ago

We just purchase a used RV from Lazydays RV and ev...

We just purchase a used RV from Lazydays RV and everyone from our salesman, Joe C. to Markle J. in the business office, Billy T., our delivery scheduler and George C., who did our walk through when we picked up the unit gave us great service and were very helpful and gave us good advice and information. Lazydays made sure everything on the unit was in proper working condition and even made additional repairs after we had already made the purchase. When they finished their inspection of the unit they found the front brakes needed repair and they did this for us even though we had already purchased the RV. We had them put in a larger fridge and they did a beautiful job. George took his time showing us how to operate all of the systems in the RV and we had to call their tech help line once and they were also so knowledgeable and helpful. Even though our unit is a 2004 the person on the phone knew exactly where to locate what we needed on our model and what we needed to do.
We never felt pressured to buy but instead felt that Joe Coupas was there to assist us in finding the right unit for us within our budget. And he did just that. I would recommend them to anyone looking to purchase an RV or get service done.

A
4 years ago

Maurice was wonderful and got me the best deal pos...

Maurice was wonderful and got me the best deal possible. I traded my motor home and got a fair price. Truly professionals and know what they are doing. Picking up soon and I will tell you how that goes..

About Lazydays

Lazydays RV is a leading provider of recreational vehicles, offering sales, service, and accessories to customers across the United States. With a wide range of new and used RVs for sale, including luxury models and more affordable options, Lazydays has something to suit every budget and lifestyle.

At Lazydays RV dealerships nationwide, customers can browse an extensive selection of top-quality RVs from some of the most trusted brands in the industry. Whether you're looking for a spacious motorhome with all the latest features or a compact travel trailer that's easy to tow, Lazydays has you covered.

In addition to its impressive inventory of new and used RVs for sale, Lazydays also offers a range of services designed to help customers get the most out of their recreational vehicles. From routine maintenance and repairs to custom upgrades and installations, Lazydays' team of experienced technicians is equipped to handle any job with skill and efficiency.

For those who want to take their RV experience even further, Lazydays also offers an extensive selection of accessories designed to enhance comfort, convenience, safety, and style on the road. From awnings and outdoor furniture to GPS systems and entertainment centers, there's no shortage of ways to customize your ride at Lazydays.

But what really sets Lazydays apart from other RV dealerships is its commitment to customer satisfaction. With a team that's dedicated not just selling products but building relationships with each individual customer they serve. They are always ready willing able go above beyond expectations ensure every customer leaves happy satisfied with their purchase or service experience.

So whether you're an experienced RVer looking for your next adventure or someone who's just starting out in this exciting lifestyle ,Lazyday’s knowledgeable staff will be there every step along way providing expert advice guidance make sure you find perfect fit for your needs budget . So why wait? Visit one our nationwide locations today start living life on road!