Lasco Ford Review

There's some really wicked deals at Lasco Ford, but, dont just take my word for it, go down to Lasco Ford and Talk to Zach!! He'll set you in the right direction for a good price

I had a great experience working with Stevie. He found me the f150 I was looking for and gave me a great deal on it! he returned my calls and was very professional. I would recommend these guys to everyone!

Dylan was very easy to work with, and did a great job!!

Lasco Ford is a wonderful dealership to purchase a vehicle! David Otis was my salesman, he was very courteous and made me feel like family. He worked very hard on my behalf and made sure I was satisfied with my purchase. I would and have recommended Lasco Ford to everyone I know that needs a new or used vehicle. Thanks so very much for all your help! I love my 2007 Dodge Caliber and I will be back for all additional vehicles in the future.....thanks again

Dylan Carroll did a great job. He got me a great price on my new F150! Thank you Dylan!

Super shady people. We went to look at a used truck and after talking to them, they kept suggesting other trucks (more expensive) instead of letting us see the one we came in for. Then they tried to get us to sign some chicken scratch on a piece of paper to obligate us to a payment. Two weeks after we left, we got a notice in the mail that Lasco had requested to extend our credit without our permission. Very very sketchy people, I would never buy from them.

Service center is well maintained. I worked with Tucker Blaney and he was very professional and courteous. Respectful of my time.

LASCO AGENTS WERE HELPFUL AND KNOWLEDGEABLE. GREAT PRICES.

Lasco is a great ford dealership, they take care of you very well.

I ordered a part for my truck . The rep called me to verify the part ordered was correct. I greatly appreciate the extra customer service. The part arrived quickly and was a perfect fit. The price was very reasonable . I would highly recommend this company and will continue to be a customer.

Very clean and modern. Excellent customer service. Sales Personnel were very professional with me. Did not purchase a vehicle today but will update review if that changes.

We had an excellent experience at Lasco Ford. Scott Skalski was our sales associate and he took great care of us. We purchased our family's new vehicle that day. I would recommend this dealership to anyone looking for honesty and excellent staff to help you through the process.

Great to deal with. They checked the part I ordered against my vin and then let me know it was not for my vehicle. Glad I didn't have to go through getting the part only to find out it was the wrong one. Thanks.

Lasco Ford went above and beyond for my daughter's first car. This wasn't just a purchase but an experience! Rock Star status Walid Bouaine!!

Outstanding in every way. This truck was the 7th vehicle I have purchased at Lasco.

Kristian Kilpatrick at Lasco Ford has been absolutely amazing and above board helpful! Even though he knows i am not actually ready to buy he still takes the time to answer any questions I have about a posted vehicle and will alert me if something comes in that i might like there is never any pressure wonderful customer service!!

As soon as we walked in the door of Lasco Ford it was a nice experience. We were not attacked like some dealerships do. We seen a familar face right away. He was Charlie Burgess. He is an honest person which put us at ease. We were next introduced to Paul Zaagman, who was friendly, no pretense at all and very knowledgeable about new and used cars. Last but not least we were introduced to Gaye Johnson. She was great at making sure ALL our questions were answered. She made our waiting time for a finance rate easier. She did everything in her power to make our experience and lasting impression a pleasure.

ordered a part, came quickly and packaged well, can't ask for more.

We will never buy from or seek repairs from Lasco Ford again. Without getting into all the details, we were charged a repair assessment fee of $200-300 (our car had to be towed so it didn t make sense to take it somewhere else), charged ~$1500 for a repair that made the car run they said, and they had the car for weeks on end. They were unethical and unprofessional. When we took the car elsewhere after the repair we were told the car was in such bad shape it didn t make sense to repair it. I have nothing good to say about our experience buying the vehicle from Lasco or from seeking repairs there. It all felt like a scam.

I found a fantastic price for my OEM hard rolling tonneau cover for my 2019 Ford F150 Limited at Lasco Ford. Lasco auto parts offer some of the best prices I've seen. Plus, fast shipping. I'll be back guys.

Had a great experience with Lasco Ford. Worth doing business with them again.

My family has been purchasing vehicles for personal and company use from here, for years! Always satisfied! Thanks to Kayla McNutt, we'll be back sooner than later! Lots of knowledge and always looking out for the customers!

Couple weeks ago i got into a 2014 Ford Focus the staff was amazing!! I had Kayla she help me out every step of the way! I strongly recommend Kayla when going to Lasco Ford in Fenton :)

My daughter bought her first car at Lasco Ford Fenton. Dale the salesman was great helped her through everything . We will buy out next car there .

Excellent service, fast deliveries,prices can be lower however since they are original guarantee parts its worth buying,full stock on all parts helps

Bought my 1st new car a 2016 transit high top best Moto vehicle ever owned super fuel economy on my ecboost and amazing ride 6,000 miles on it super happy. All my motocross friends are lining up to order theirs.

From the first phone conversation with Paul, we knew this was the right place... There was zero pressure, and the entire team we worked with were very quick and professional. We came in to test drive at 7:30p, made the decision to buy at 8:30p, and drove out with a new car at 10:30p. These guys work seamlessly together as a team. Loved the way they made us feel like friends. Thank you Lasco, Paul and Andreea! You've got a new customer for life!

It felt like there was quite a game going on at this dealer: Offers, counteroffers, back and forth to the manager, lots of waiting, etc. As a customer, I find these shenanigans annoying. Give me your best price and be done with it! We did purchase a very nice used car for what I THINK was a good price. The business manager got us great financing and took care of all the paperwork, saving us a trip to the Secretary of State. In conclusion, we bought the car we were interested in, and left the lot with the registration and insurance in the glove box and a license plate on the back. I gave a "good" rating instead of an "excellent" rating because of the selling game mentioned earlier. It also would have been nice if our salesperson had sat in the car and explained the features of the car before we drove it off the lot. Sure, we can read the manual and figure it out, but other dealers have done that for us in the past and it is a nice customer service touch.

Chris Schram is the best! Chris stuck with us when we kept changing our mind on what type of vehicle we wanted and he eventually got us into a 2018 flex limited that we absolutely love. If your in the market for a new car go see Chris Schram he is down to earth and will work hard to get you in the car you want. Thanks for the hard work Chris.

Thanks to Dakota, I m now driving my New-to-Me Ford Flex. It was easy trading my car in and the folks as Lasco really did a great job at giving me a great rate for my trade-in. Thanks again for making the process simple and easy!

Dan Adams I really appreciate all your help, you found my dream car!! I could not have gone through this process without your help...your first real car is a huge deal and I was over thinking everything, doing all the research which just left me even more confused. Thank you so very much for actually determining what was best for family and my style. I am so very appreciative for finally having a vehicle that I don't have to worry about breaking down on me every time there is a weather issue...so for taking a huge weight off of my shoulders Dan, I greatly appreciate you and your expertise!!

Bought my first car at Lasco and had a great experience. Dale Williams was great and very helpful!

Will move numbers around on you. They are not honest!

I received the parts I needed for my car in a quick fashion and for a great price. Thanks!

Ben Willey was super and mike one of the sale management was super the who dealship great I will all think of last ford as family the whole experience was great!!

I just want to say a big thank you to Both Kristen and Dakota... to Kristen thank you for helping me establish my credit when no one else would by never giving up on me getting my 1st car (2013 Ford Focus) and then a big thank you again to Dakota for helping me make my wife s Birthday a cheerful and memorable one with the 2017 Ford Escape Titanium.... you guys a really a beacon of hope for anyone who is in need and Ford make the right decision when they hire you both you guys not only do your jobs but you make me and my family feel at home and have the feeling of no worries.... thank you guys both for being our hero (Kristen & Dakota)

i came into Lasco having no idea what kind of car to get but my salesman was awesome! Dakota got me a 2015 escape for a lot less than i wanted to pay a month and i was in and out in record time. thanks dakota :)

Salesman Chris is one amazing guy and a huge help! Definatly recommend Chris Schram for any assistance.

Its clean, there are new service writers there that are more friendly and helpful.

Chris scram did a great job with my lease. Much appreciated.

Dale Williams is the person to see at Lasco Ford. He is knowledgeable, honest, and helpful. He will look for what you want at the price you want it. I would definitely work with him again!

I would not hesitate to purchase a vehicle from Richard Essenburg at Lasco Ford! He is very knowledgeable and honest. You can't go wrong when buying from him!

They are awesome!!!!!!! And Michael is a GREAT ASS SALESMAN

Very nice and knowledgeable service and parts staff!

Great prices and good quality, never can go wrong with factory parts!

Excellent service. They asked my VIN # after the order to verify the part would fit. They they acknowledged it would fit, and got it out to me QUICK. I could not find any dealership who had any interest in supplying the part--but this dealership promoted their parts and they had one of the most competitive prices I could find.

super fast shipping and great response when the part didnt match my vin # they contacted me and made sure I had the right part for my truck awesome customer service

My experience is a mixed bag. Stevie was our salesperson and did a nice video walk around before we drove 72.7 miles to look at a CPO 2018 Ford F-150 Raptor. Unfortunately, there are some issues with the truck that were not identified/repaired during their "CPO" process. I had never driven a Ford Ecoboost 3.5L powered vehicle before my test drive of the Raptor, so I was not aware of what the car should sound like at start-up, etc. I noticed the first time I started the vehicle, it had a loud rattle (like a diesel) for about 3-5 seconds before it completely disappeared. The rest of the test drive was great, and I felt the sales process was smooth with a few minor hiccups (plate transfer issue) that were corrected when the sales manager Alex stepped in, which led to my purchase of the vehicle on 23 Dec 2019. After we got back to our home city, we ran a couple of errands around town. Each time I started the truck, I noticed the rattle noise. Once we got home and settled in for the evening, I began to research whether or not the sound was typical. I learned that this sound is a well-known issue with Ford 3.5L Ecoboost involving the variable cam timing (VCT) and addressed in Ford's Special Service Message 48272. I immediately parked the truck in the garage and scheduled the first available service appointment (6 Jan 2020) with a dealership closer to where we live. My new vehicle sat in the garage from 23 Dec 2019 until the date of service (6 Jan 2020) with a whopping 85 miles driven since purchase (72.7 miles were driving it home from the dealership). I purchased it with 41,672 miles and took it to the dealership this morning with 41,757. The local dealership diagnosed and confirmed the VCT issue and will repair it under warranty. They also identified a front pinion leak and will repair it under warranty. A great sales experience at Lasco was tarnished by two significant service issues that were not identified and corrected as part of their 172 point CPO inspection of the truck. All I can say is thank goodness I purchased a CPO since it significantly extended the power-train warranty and provided me the opportunity to buy a factory-backed extended warranty. I would have rated my experience 4 or 5 stars if the issues with the vehicle didn't exist.

UPDATE 16 Jan 2020: The post-sales service is dreadful. My 2018 Ford Raptor has a check engine light due to an aftermarket CAI (cold air intake) that was installed by the previous owner of the vehicle. What is the problem you might say? Well, the Raptor is sensitive to modifications, most CAI cause the truck to throw CEL UNLESS there is a tune done to the stock PCM. I did not find out until after purchasing the vehicle that the CAI on the vehicle required a tune to work properly. Once I identified that the truck might have a tune, I became concerned about my CPO warranty and extended warranty. I reached out to Alex, who proceeded to tell me that manufacturers of aftermarket parts put the statement about needing a tune to cover themselves. In most cases, Alex would be right, most cars do not need a tune for a CAI, the Raptor does! He said that the owner knows the previous owner, and they'd be willing to see if he has the stock intake to switch out. I told him that would be great and that I'd know more once the warranty work was completed at my local dealership since they'd likely discover if the vehicle had a tune or not. After a more competent dealership completed the warranty work, I again reached out to Alex (10 Jan 2020) about taking him up on the offer for the stock intake. He said he would reach out to the owner and get back to me. I emailed Alex again (13 Jan 2020) and told him the vehicle did indeed have a tune, it was reflashed to stock as part of the special service message, which caused a check engine light. Alex has not responded in any manner, so I'm moving on. No one should have to beg to have a dealership to fix their mistake. Stevie said she was trying to earn a Lasco customer for life. You, sir, have demonstrated the exact opposite.

People that call you on your phone and tell you there going to buy your car. So you bring it to them and the only offer you 200 dollars on a 2004 Mercedes s500. Hell the one rim cost more then that on Ebay. Such a waste of time. Good luck if you want to buy a car from this dealership.

Dakota Page was very patient with us. We looked at a bunch of trucks. Finally our search was rewarded with a new f-150. He was prefessional and I highly recommend him

Had the worst experience ever buying my car from them. They lost my business For life.

Good people, very helpful! Especially enjoyed Kayla

Paul Crow and everyone at Lasco Ford were excellent to deal with

Emily Kerzka helped me find an affordable car that I absolutely love! She spent a lot of time working with me and making sure I was content with my purchase.

Got new ford F150. Awesome place worked with us needed a vehicle. paul crow went beyond to get us what we wanted.

The only reason this place has good reviews is because they tell their customers that if they write a "completely satisfied" review that they will throw in some oil changes and auto detailing. I wrote my review honestly and wasn't given what was promised. I WOULD RATHER HELP SOMEONE OUT THAN LIE. These people are shady. They promise you one thing and change it. READ EVERYTHING WORD FOR WORD! They added months onto my financing without telling me, they installed my remote start incorrectly and I had to leave my car out there for 2 days! They told me they would give me a few oil changes and car detaling twice! Once for the miscommunication with the financing dept about the amount of months financed and another for the inconvenience of driving out to pick my car up and the remote start wasn't installed properly and was draining my battery and I had to leave it there for a 2nd day. ANYTHING THEY "PROMISE YOU" GET IN WRITING!!!! I will never ever recommend this place to anyone and urge people to find a different dealer that will be honest and accommodating. Every dealership has the same cars or can get it, go some place that will treat you well and understand that this is a huge investment and hold up to their promises.

We have been going to Lasco for about 5 years now and they always work hard to get us the best deal. We ve worked with Kayla Medel getting our last three cars and it s like doing business with family. She always does her absolute best to make sure we re walking away happy! Thank you Kayla for all your hard work and we ll see you for our next car!

Ask for Scott Skalski. Very professional and knowledgeable but never pushy. Intelligent and help full, Great to work with and found me exactly what I was looking for with In my budget.

i just wanted to thank lasco ford for getting me into my dream truck!!! Nate L. was extremely helpful and made it his goal to to do everything he could to accommodate me and my family. it was a great and friendly environment!!! i highly recommend lasco ford of fenton to anyone looking for a vehicle good bad or no credit is extremely true at this location. thank you again NATE very helpful and polite!!!!

Theresa and her team put in an incredible amount of effort to get me into the truck I've always wanted. After a rough experience here many years ago, they did a great job earning back my business.

when I buy my car I will go see Rick Essenburg at lasco ford of Fenton. he is a very honest person and cares about peoples needs!

Had to replace my A/C compressor. Lasco Ford had the part in stock at a very reasonable price for a diesel engine. Got the part in quickly and one piece. Has been in the truck for a couple of weeks now and has been great. I have not been able to charge the system yet, but the fact that I am no longer driving around with a rattle can rolling around sound coming from the engine compartment is a wonderfully silent sound to hear. Thank you!!!!

This is my third time coming out here to get a key made. Today I had to wait almost 3 hours to get the key made just for them to tell me that their machine broke

We dealt with Chris Schram when leasing our 2017 Ford Escape. He was helpful and honest when leasing us the escape. My wife wanted another Ford edge,but Chris told her that she should at least test drive the escape,and explained why this may be a better fit for us this time. Chris was right and my wife loves her new escape and when leasing her next car or truck what ever it is she will go see Chris.It was not about the sale,but making us happy and knowing we would then be a return customer.

This was the best experience I've ever had buying a car! Andy and Drake took such great care of us from start to finish! I will return as a customer in the future.

I was shopping for tires and was shocked at how good of a price I got from the Parts department on the same tires quoted elsewhere. And they got it done super quick, great Service I would highly recommend!

Top notch. Went in to look at some trucks our salesman Emily Lorencz was awesome stayed late on a Saturday to get us the truck we wanted at a great price and stayed exactly in the payment range we wanted. Never pressured us or tried to add extras on. Best car buying experience I have ever had.

Purchased a car from Dan Cheney over the weekend. Smooth and flawless buying experience. Dan went out of his way to answer any questions I had. He is the go to guy when it comes to any purchases from a dealer for me!

I was referred to Lasco Ford by cargurus.com while looking for a new vehicle because I was rear ended on a local highway resulting in my car being totaled. I had been without a car for 3 weeks and desperately needed to settle on a vehicle to get back on the road. I settled on a certified pre-owned 2017 Ford Escape. I opted for a certified preowned vehicle So I wouldn t have to worry about buying a used car. I dealt with Stevie who was very helpful and we made a deal in just a few hours.(very good sales lady). The very next day we had snowfall and I went to use my windshield washer and wipers and I realized that the sprayers were broken and didn t work sufficiently to clean my window in order to see. My boyfriend ended up figuring out the problem and noticed the wiper fluid lines were disconnected. A week later I attempted to pick up my boyfriends small children that need to be in car seats. When I attempted to buckle them in I realized that two of the seatbelts in the back seat were smashed and inoperable. It seems to me that either Lasco s or Ford s pre owned certification is not what you think it might be and their lack of concern for a main safety feature is troubling. They have offered to replace the seatbelts and also offered a rental while the vehicle is being fixed, but it has been two weeks and there has been no resolution yet. What s most troubling here is that I was in a rush to get a vehicle and trusted Lasco Ford to sell me a fully inspected car. Which didn t happen.. and then now has also left me hanging for a couple weeks with a car that can t have any kid passengers.

I love lasco I bought and leased 2 vehicles within 2 months very professional and friendly staff go Lasco!!!!!!

Thanks Emily L for the great car buying experience!

I LOVE Lasco! Great team, especially Kyle! He was so personable and knowledgeable! He didn t make me feel like just another customer.

Amazing customer service plus best price even being located thousands of miles away from me. Thanks!

Poor customer service, very dishonest and misleading. Thankfully the red flags went up before I made a purchase.

Where do I begin?! Lasco Fords Team is 100% hands down the best dealership I have ever worked with! I bought my truck from them in September from Kayla Medel! She went above and beyond and it was all via the phone as I lived out of state. I flew in to town and signed the paper work for my new truck. She made it easy and convenient for me and it was exactly what I wanted. Not all dealerships will do that. THANKS KAYLA! Not only was Kayla amazing but the service department is also wonderful. They have made my life simple and easy and any time I needed something they go above and beyond for me.

THANKS LASCO TEAM FOR ALWAYS GOING ABOVE AND BEYOND!

Worst experience ever called about a vehicle and was told they were sure they had it to go ahead and send my info in and they would call me on it the next day then I receive a call saying well we don't have that one any more but I have one similar to it I can put you in for the same they said I told them my payment had to be 500 or no deal he says ok we can do it I'm sure then I get told well 560 is what it's going to be is that ok it's about what you said how is that even close to 500 I would have never given you my info at all to have my credit ran like 12 times now I'm really going to not be able to get into a decent car thanks to you all if I would have known the original vehicle I called about wasn't their nor the vehicle you told me was going to work it was 2000 dollars higher then the first one so I new it wouldn't work unless they dropped the price but no they ran my credit 12 times mabey more then that and still no car and then didn't call me back after they told me they would and when I called they hung up on me it'd like I'm supposed to be happy you messed up my credit more then it already was all for nothing then I talk to a manager and still no call back I will never be using this dealer again and will NEVER recommend anyone to them for a vehicle not to mention being switched back and forth from person to person on the phone I will be contacting the b.b.b. on this dealer not happy at all with their service if you can't work with someone just tell them don't change their budget because you think they'll say yes to buying car not good business at all

Cory is great to work with. I really appreciate the patience and customer service experience provided by the sales team. Even though I was not able to purchase the vehicle from Lasco, I would have done it if my circumstance was not changed in the last moment.

Great service and new and used cars and lots of trucks

Ben Willey is a fantastic salesman, not only extremely helpful but very nice and does everything that he can to put you into the right car and send you out the door happy

I was told by The front desk that they were not busy when I made my appointment, but 3 days after I dropped my car off they told me that they wouldn t be able to look at it until the following week. This information was only obtained after I called them (this is important later on). So the next week I called them and they again told me they would not be able to look at my car until the following week. I called them the following Monday and they still had not evaluated my car, but was told again they would look at it by the end of the day. I called them on Frida at 1400 and they told me they had evaluated my truck but unfortunately since I called them after 1200 they wouldn t be able to order the parts until the following week and it would take 24 hours to get the parts. They expected to finish my truck on the following Wednesday. This is absurd to me that I had to call them every single time and then had the nerve to tell me that it was my fault that they couldn t order the parts. In 3.5 weeks, they never once called me to give me an update. It took them 6 hours to replace the parts on my truck but 3 weeks to look at it. I would NOT recommend them as a service repair.

All set for re-call and 70,000
Inspection.

Absolutely phenomenal service and vehicle! The company itself seems well organized and structured but the best sales guy by far has got to be Kyle Brown. He was so personable and easy going and knowledgeable that he made buying a car over 3 hrs away from where I lived feel seamless. He gave me a tutorial on a bunch of features in my vehicle after I purchased and helped me drop my rental car off also. Great guy! The pricing was great. Service even greater. Awesome dealer here!

5th car bought from Lasco. Great salesman Ed Sample.
Need to improve their wait time for oil changes though. It's not like you have nothing else to do but wait 3 hrs for an oil change with no tire rotation....wait was ridiculous.

Parts are new and just as described. Shipping was fast. Thank you

Walked in...no one greeted us. Walked around inside the dealership...no one asked to help us. Walked outside to look at vehicles...no one came out to help us. Walked in a second time and waited over 15 mins then had to ask for help...then waited an additional 10 mins before a salesperson came over. Ridiculous. No customer service. Just a waste my time.

Samantha Gutierrez is the nicest sales person I have ever met! Highly recommend her!! :)