Komplett Reviews

Dear complete, what happened?

I have been a customer here with you since I was a little boy and had to buy my first gaming PC, until now 8 years later. Never again!



Have a number of cases that I can go up, but then I can sit here and write a whole book. Can I then mention that I have not received pre-ordered items until the release date and had coupons that have been deactivated before the deadline where customer service has refused and fixed this. just to name a few.



Here I must unfortunately say that you have lost a loyal customer who has shopped with and sworn to you over the last 8 years.

Complete is one of the best stones and shop online. 60 days free return if you don't like the product and some of the best customer service I've hosted. Have shopped for thousands at complete and never been dissatisfied with anything.

Don't use to call customer service on tel .....

Here we are talking crooked crockery

After reading the last five month reviews of Komplett here on the web, I would have to say that I change my mind regarding the purchase of anything from Komplett so far. This until I see significant improvements. SO many unhappy? Over such a long time? Mighty Jeroboam.

Incredibly poor customer service, those who sit in the customer center are simply disgusting in the procedure they use. see I am not the only one lately who is not happy. We will find another supplier in the future. Really hope this gets cleaned up in.

"AS A BUSINESS CUSTOMER YOU DON'T HAVE ANYTHING YOU SHOULD SAY" I was told by the customer center when I was going to complain about a 1.5 month old coffee machine that didn't work. MANAGE AWAY Poor treatment one here you will not get.

Absolutely lousy customer service. Missing 1 out of 2 packages and no one can answer anything. All they win is NO NO NO or WE CAN'T. What I get out of the customer service is: I DON'T WANT TO HELP YOU OR I DRIVE YOU AND YOUR GOODS YOU PAID FOR AND DON'T GET !!!
SHARP THERE !!!! Such customer behavior should be grounds for termination !!!
I have been a customer of complete for many years and left many 10 thousand if not 100 thousand plus, but now it is enough.
After this customer treatment, NEVER will trade anything more from complete. Pay more at DI (Digitalimpuls.no), because they can do it with service !!!

I would definitely recommend complete to anyone who is going to shop electronics o appliances online. I have for many years ordered from complete and always been satisfied with customer service and delivery times.
I have sent back 2 products due to errors or the like, they have always returned either money or new products without blinking.
10/10, will never shop anywhere else!

Absolutely fantastic customer service and guarantees / open purchase !! These have never been difficult to make money like other companies I have experienced and do what they can to help you as long as you keep the deadlines.

For example, I was about to return a defective cable, and then 3 days later got a free new cable (on a guarantee I did not know existed) in the mail with a nice message from customer service.

You've got a regular customer 4lyfe! =)

Great deals sometimes. But a heavy and slow return process.

Incredible customer service! Found out that the multicom had offers of the item I had ordered and availed myself of the price match. In response, I found that they had found another website where it was cheaper. and got even more money back!
Recommended.

do not shop here anymore, I have been happy with complete for a long time, but now you have lost. submitted one product for too long over a month page with errors, not yet received product back or time it should take and when it should be repaired. You just say it has been sent on to the workshop and do not know how long it will take. Sad that such a good store should have such poor customer service.

They have slightly more expensive prices than other sites maybe, but I shop here anyway due to the fantastic service. They know what they are doing and I feel much more confident about shopping here than anywhere else. I also don't get stressed over defective products when they come from Komplett.no 5/5

Incredibly poor service in recent times
Have always had great service before, but now when I contacted them for the item did not arrive, I never heard from them. They don't care about customers anymore. I stop shopping from complete after this experience.

Ordered the leather and hdmi cables for projector. They should hate in stock 21.1.2019, now they change this to 27.1. , applies to elite screens. Cables they have in stock, do not want to ship. It has been a good store for, now that they sell air.

Lousy customer service. Ordered a car seat which turned out to be defective when I installed it in the car, was recommended by customer service to order (and pay!) For another chair and at the same time send it defective in return with shipping note from complete, I should get the money back for this returned the chair. This would be the fastest way to solve this.

Turned out that a mistake was made by those who received the parcel I sent back, and now it takes up to three months for the parcel to complete its warehouse. They will not repay the money for the car seat until they have received the return. Really poorly resolved by the store.

Delete customer service. Has also heard that this company actively opposes freedom of expression in this country. Steer away!

Online store with stock at this address where you pick up packages you order at Pickup Point. Parking space to set off while picking up the package.

I asked if they could give an expert opinion regarding a type of ps4 controller and they just hung up! so insanely pathetic that they advertise that they are professionals in Gaming!

You may pay a little more, but get good service and follow-up, good customer service!

I have traded there as a company for many years but have now quit. Typ I traded for 250K a year. Lately, they have not cared if they are struggling with a defective item, and their repairman / repair shop is rude and indifferent. Normally, I do not hand out any, but this one is so deserving that I can not help.

NEVER SEND game codes the first and last time I traded there

By agreement with Komplett, I returned the item. Everything was in perfect order, but it took laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaang time to get the money back. Have chatted with them several times, but there I only got general comments back which wait a few days, it will soon be in your account, etc. They did not bother to sit in the specific case and give a specific answer.

Good online store with good product selection. Unfortunately, the return process is miserable. Low customer follow-up, and if you buy one product with a physical defect then you have to wait for weeks for new product. Normal practice so close to the time of purchase is for many other serious companies to provide the customer with similar product promptly, and run repair / resale of the product as a demo product.

Experienced this several times

Especially customer service and return is top with Komplett.

I ordered a PC here. Ordered 12.02 and it says that the expected delivery time is 1-5 working days. Now it is 23.02 and it has not been sent, but is being processed. It's disappointing since I have good experience with complete from before ... they should have been much clearer that it takes a long time.

I wrote this in February.

Now it's October and I have used this PC which has completely built. It costs over 20,000 so it should work well, but it did not take more than half a year before it stopped charging. This is too bad and when I send it in I get the wrong box sent and the customer service is lousy. It's almost "difficult" to submit it ... I thought complete was good, but this is too bad.

FRAUD! Freemasons !!

Watch out!!! In December 2013 I bought a demo PC, which was not good enough, and they then sold successor new cheaper. The item was delivered in the same PHYSICAL state. I added linux and windows 10, by arrangement this was fine. I was told to just return the PC as well as order a new one. In April, a sudden PC appeared in the mail, demanding payment. NOTE; now the repentance period had expired.

Then they thought they should have paid for this one too, because it was added linux. They claim on the web that they are linux friendly, this is rain lie! So if you are a researcher, stay away from these freemasons.

Now the case has been going on for 2 years and is going to the district court. They just lie, send the PC back several times. Then refuse that you have sent it back, and even if they have it in their ERP systems, they require you to prove that it is returned, so take care of everything from the mail.

In addition, I bought another laptop for my mother and stepfather, it did not work, they could not get a new one. So then we bought at Lefdal instead, which is safe.

They continued to send this and demo the PC and were unable to talk to. They just lie like Freemasons do. As they say; "Ordinary people are just like toilet paper, it's just cheating in throwing away"

So far there has been a 2 year long fight with terrorism from this "company" driven by Freemasons in Sandefjord with branches then to other countries.

They should now have me pay for THIN AIR. DVS they have the soft DEMO PC, which they have had since December 2013 and then require in addition over 16000 kroner, for thin air.

DON'T fool you! DO NOT BUY! They also support IS and Al Qaeda, yes I know it sounds sick. But Freemasons are a religion, a Satanic-Talmudic religion, where only those at the top know what it really is.

The case goes to the District Court, where obviously judges and lawyers are also Freemasons. For information, they also support pedophilia since they rely on Talmud. There is enough information for you, it's so much nicer you know. Everything will be revealed.

NO OLE THEY ARE NOT EXTREMELY ILLUMINATED, YOUR GRAY OLD GUBBE.

WATCH OUT! DO NOT BUY! DON'T SUPPORT PEDophilia!

Have used at least 40,000 with you on pc parts and screens, and built for 50,000 to others. Have only experienced factory faults once on a motherboard, this arranged complete with, in no time. Delivery is fast, unless you order items they do not have in stock, the service is good! Pick up points in Sandefjord are brilliant! Complete chat helps you with everything you need to wonder! Their prices are competitively competitive and if you are on guard you can clap things in between!

Have used Komplett for many years now and still have nothing to complain about! Return and warranty issues have always been dealt with promptly and without discussion. To date: / new item must be ordered after the old one was found defective, and have to wait for weeks for new product ,,, have you become so heavy-handed and bureaucratic? Or is it just as a customer and finding a new place to shop the networks?
As a customer I only relate to Komplett but it is no longer the reality as the product you buy may be from a partner who sells the goods via Komplett's web portal (and thus takes the warranty case) NOT GOOD!

Deserves 0 stars. Ordered an expensive product from those who, when it finally came, was defective. This defect caused the product to be damaged during use. Contacted customer service, explained the case and sent pictures of the damage. It was probably no problem to return the item, so it was done. Once they had processed the return it turned out that it was suddenly not approved anyway. In addition, customer service was arrogant and not helpful. So there were a few thousand dollars out of the window there ... Never going to shop again, thanks to incompetent customer service.
PS: They use postnord as supplier, also a reason to shade away

Updated by answer: It may not be so strange that the product is physically damaged when it happened as a result of the defect. That was exactly what I submitted for a return request as well. I also asked to have the case taken up again, but was then told that the decision had already been taken and that the case could not be reopened.

Very poor customer service, they have withdrawn money from a card after the order was canceled and denied and repaid the money, neither received any order confirmation or receipt for the purchase. thugs

Have previously recommended complete to others. This I have now finished. They've got a whole different culture lately. The customer has the wrong opinion complete. My PC was in repair due to dead screen. Got it back and then smoked the motherboard. Clearly a connection here, but complete refusal of course for this.

Affordable and good, but a little trouble with delivery and communication. Customer service needs to be a little more upbeat. Have received incorrect messages over several annotations.

Good prices and fast delivery. Haven't had any problems with the products yet, so complete haven't had any challenges with my orders yet.

Haven't usually had much to complain about, though. misleading information from Komplett and I managed to destroy an expensive item. Completely refused to refund the purchase. Have been a regular customer since inception, but they have become too big and can take the liberty of being arrogant towards the customer. Now I'm boycotting, but I rarely shop because I can't find other stores. Komplett has obviously done something good, since they almost have a monopoly in Norway, but I'm trying to find alternatives.

A safe place to shop. If there is any nonsense, fix them up quickly. Very good customer service.

Have ordered twice from complete and both times I have waited for the order to be processed, but all the time they changed the time when the product should arrive in stock. And suddenly they do not sell that item anymore and I have not been told about this, so then I call in, ask what is happening and they say. Sorry, you are not getting that product since we are not selling it anymore. Is not right that I sit at home and wait for a product they no longer sell and do not notify me who has bought that product.

Changed from 1 - 5 Stars.

Thank you for arranging.

Ordered an item September 9 and are still waiting for you to receive an item that was originally supposed to be shipped ready September 17.
It has been postponed to October 17, a full month. Although the date is uncertain, postponing a whole month is unacceptable

Eg ordered ein last from complete to it came after two days as promised, I am impressed that it came so quickly no matter if I live 400 km from complete!

Thank you very much for the headset complete, I will shop with you more!

Will not recommend and shop with complete, not much serious shop, 2 times one gets goods with errors. Submitting and rejecting it again. Was not packed on the right mat. Good is elsewhere and act.

Obviously no queuing system in complete and 0 bearing what they have in stock. Buying goods in stock, but the next day I see that the wait is over 20 days !? One thing you can be sure, you do not get the goods to the time and they are no help to get the complete

Komlpett waited a long time to register the TV sales to NRK, which I lost several thousand kroner on.

Easy ordering, overview website, order overview, quick to send etc.
But when you get goods that have to be sent back when it doesn't work, things suddenly take longer ... + Managing to send back, postponing on invoice (which must be done through Complete Bank - which does not take the phone ...). When they first take it, they do not have a system that can, for example, postpone the payment date on an invoice, which, for example, Klarna makes it easy with a keystroke .... Cashflow> customer service.
Tiring, especially when rinsing an item that is not working ...
edit; And they are very slow to process the return ... Tip: Rather use the right of return ... Or shop somewhere else ...

Crap Service. Ordered the iphone 11 pro on September 13 with once also they have not shipped yet. Don't understand why it made sense to pre-order when you could actually just buy from any store. Muck.

Great shop with good selection. Have not had any significant problems with customer service that many here criticize. Sometimes takes some time to chat, but then we talk maybe 10 minutes waiting unless something special happens.

They have a price match that works well and if something is broken, they send a new one (at least with my computer mouse that was broken). Things are mostly sent quickly by mail, which I appreciate.

Terrible customer service. Seems like it was a big hurdle for them to just answer questions and to keep in touch with customers. Tried to buy a Zenbook pro of them, but ended up buying it from Dustin instead, I was less expensive too!

Lousy customer service over multiple purchases. Naughty and very little helpful.