Have used Komplett for many years now and still ha...

Have used Komplett for many years now and still have nothing to complain about! Return and warranty issues have always been dealt with promptly and without discussion. To date: / new item must be ordered after the old one was found defective, and have to wait for weeks for new product ,,, have you become so heavy-handed and bureaucratic? Or is it just as a customer and finding a new place to shop the networks?
As a customer I only relate to Komplett but it is no longer the reality as the product you buy may be from a partner who sells the goods via Komplett's web portal (and thus takes the warranty case) NOT GOOD!