Good online store with good product selection. Unf...

Good online store with good product selection. Unfortunately, the return process is miserable. Low customer follow-up, and if you buy one product with a physical defect then you have to wait for weeks for new product. Normal practice so close to the time of purchase is for many other serious companies to provide the customer with similar product promptly, and run repair / resale of the product as a demo product.

Experienced this several times