Knab Review

Great bank, but unfortunately also a low savings interest here nowadays. Furthermore, satisfied!

App was blocked with helpdesk made running again. There is a mistake in ID card scanning if the app is blocked and needs to be registered again. Otherwise perfect which will also be nice if you can print certain things. Kind regards Arie

Excellent bank ... easily accessible always direct answer .... top

As a small freelancer, KNAB is one of the few possibilities for me to have a business account. The cost of around 72 euros is manageable. Only keep an eye on if you have more than 1000 transfers there will be additional costs. Furthermore, a good Bank for me.

Knab does not take on associations and foundations as customers.
To find out here you have to read through half the site, even after you have been placed on a so-called waiting bench you do not know that yet.
Only after chatting and calling do you hear that ... BAD say ....

Reliable bank, great value for the costs and a very nice fast service desk. I am still missing a kind of usp at knab. You can go to several major banks for a cheap checking account. ING is quite progressive, but if you are against big bonuses for CEOs and dubious investments with your money, then you are wrong. Bunq is ahead of the others in this but has not proven to be reliable in the subscription constructions so I stopped recommending. Knab is a bank that I fall back on every time. Completely in joint need. Maybe they can just expand that. Transparency, reliability. Safe haven for families. Something like that? Of course, parent concern aegon has something to make up for in that area.

frankly i love the security, clearly good customer service and system !.

logging in etc is self-explanatory and user-friendly.

Description in 1 word,

Perfection

Little innovative. No prospect of offering Apple Pay. Only offer an AmEx credit card is accepted almost anywhere (anymore), but where you have 85 - can count on for a year.
I sense the laziness that I know from traditional couches.
I am transferring to Bunq.

Unfortunately a very bad experience this is the first bank so far that I experience that they work with Experian I have never heard that and that is now a reason for me never to go to this bank I had to send all Identification documents all done and then rejected by a review very separate for a bank that makes advertisements but if you want an account you will just never be rejected for me again Knab after this bad experience! enough other banks that want me happy.

I use Knab for business and only need a checking account and a savings account. The accounts were opened quickly. The app and website of Knab are user-friendly and the costs are limited. To date, I am a satisfied customer.

Knab uses technology that does what it should do. Very user friendly and nice straight forward.

For years been a happy customer of a top bank. But oh dear if you have to change something in the personal details. Then forget about it with good customer service. You are sent from the box to the wall, change an address? pfff have been busy with it for 3 days but unfortunately. Both me and my husband (and / or) bill can't get it done. My mail arrives at the right address, its mail at the old one. Prutsers !!! Look for a new bank.

Really great. Paying is super ge. Knab can easily be linked to the accounting program that I work with. Via the app there is the possibility to speak to an employee. Top service. I am very happy with it.

I have been a very satisfied corporate customer for a few years now and now also privately.
Too bad about that present that would be sent when they were birthday, the cardholder never arrived.
Although I am very satisfied with KNAB.
I have always been a customer of Rabobank and glad that I am away!

Recently added KNAB to my portfolio.
A disappointment was the level of the recent interest rate cut of 0.15% (other known banks 0.10%).
Incidentally, so far positive and happy with my choice.

As a start-up, I became a customer of Knab a few years ago, the bank that would do things differently. And they have done that: zero business development, zero innovation, serious functions that you need as a company are missing, and indefensible cost increases are made out of nowhere.

If you become a Knab customer as a self-employed person, it is fine if you have to make a payment here and there. If you are growing larger and you want to prepare payments in batch (which is really basic business functionality), work with access levels or have a full accounting link, then you should not be at Knab. The impossibility to work with a random reader also makes it impossible to use by growing companies.

Feedback is answered politically correctly and evasively. Knab Zakelijk lacks decisiveness and customer focus. Developments for the consumer branch should not slow down or stand in the way of business developments. Knab had better only focus on the private customer as all effort is put into it.

If you are looking for a serious business bank, then you really better go to the major banks. That costs a little more, but you get the functions you can expect as a business customer. If you really want to make far-reaching links, bunq is really the best. A bank that may be arrogant, but unlike Knab, it takes business customers seriously.

Affordable online bank for both individuals and entrepreneurs with many smart solutions such as opening additional accounts for free. Moreover, always good support if you have questions about something.

Knab meets expectations, both professionally and privately. Too bad there is no windows app available.

It has been practically impossible to get in touch with customer service for several days. The connection is always disconnected by telephone due to a long queue, and there is no response to the chat function on the website. I don't have a pressing question by the way, but imagine that you have lost your card and urgently need someone ...

Furthermore, an average bank with a great app, it all works but not really distinctive compared to other banks.

Fantastic sofa! Excellent products, excellent app and regular new products such as crowdfunding. I switched both business and private.

We are a general partnership of which only one of the 2 partners has access to the account. The other partner does not use this account. Has no card, no app. Nothing. Now this 2nd partner had to identify himself via the app. Explained that only 1 person can dispose of the account. Apparently that makes no difference, because the account is simply blocked !!!! Second partner installed the app, went through all the steps, all those steps again regarding re-identification, and then they had to call to verify everything again. The account would be unblocked within a quarter of an hour at most. Not. We can call again and so on. Fantastic action Knab. Is it legally allowed to block an account if the sole proxy has met all the conditions ????

fucking couch !!! Hold your money for months and don't give a comment why, now a lawyer is engaged !!!!!

handsome is reliable and attentive to his customers

I have been a KNAB customer for more than a year, both for business and private use. And so far to your complete satisfaction! Many things can be arranged smoothly online and if something fails, you will be helped by the KNAB employees by telephone. In addition, KNAB systematically seeks dialogue with customers to continuously grow their products and service offering in line with the wishes of their customers.

It is almost impossible to start a new bank at this time, when everything, especially in the financial world, is completely regulated in rules and guidelines. KNAB has succeeded in this and when I see how almost everything goes smoothly, I am very impressed by this. They are confident that they will be able to get rid of the last "spots" in the near future!

Dear people, do not open an account with this bank.
I have an account here and I also have a valid ID. The bank indicates that they only use the chip in your identification to re-identify, this is given after having previously identified when opening an account. My chip cannot read the Knab app properly. As a next step, Knab has blocked my online banking environment. After July, the pass would also have been blocked, they have now done this unannounced. However, I have been begging for weeks on how to identify myself or close my account without being able to log in, as they blocked me. I have now opened an account elsewhere. The other banks take a picture of your face and a photo of identification with their app. I can't afford anything anymore. Now that they have blocked the pass unannounced earlier than agreed, I can't even get food. Have asked them nicely how we can fix this. Several employees have indicated that I have to log in and close my account. While knab can no longer log in. As a result, legal aid is now enabled as I can identify myself, just not in their preferred manner. The way they have initiated this process and fail to help customers with their identification issues is downright anti-social. There are banks where you pay less for normal services.

It is a great bank, responds quickly to your questions and it is easy to open an account

No nonsens bank. Een bank die doet wat hij zegt. Een verademing!

+ Excellent online banking app
+ Good telephone service
+ Create both sub accounts (under your current accounts) if you want
+ Competitive rates for payments (fixed rate vs variable with other banks)
+ possibility to set up all kinds of alerts and automatisms (unfortunately not the possibility to automatically increase the balance of a payment account from an underlying savings account as soon as it falls below a certain balance)

- costs for transfers to foreign banks in other currencies are too high
- old-fashioned and error-prone procedure for transfers in other currencies (fill in PDF form and e-mail it back)

Only positive. Nice site, nice app, nice help where necessary. So a nice sofa. Nice and clear too!

What makes a very rigid bank for business customers. I quote 'our system has been working like this for a long time' and 'filing a complaint makes no sense'. This was about a legal change that could not be implemented. Do you want to avoid irritations and locker-wall problems, do not switch.

Wasted a lot of time trying to register. The application is slow and has quite some bugs.

Applied three times because of different issues with the app, each time they advice only to reinstall the app, and after they remove me from their database, proceed again.

2 out of 3 attempts my documents were fine for them, but the third time they are suddenly considered not valid. Customer service is not helpful in this case.

You cannot completely independently dispose of your money at Knab.
We are there for you but when they do not indicate) -: Have been waiting in the chat for an answer for 10 minutes. On the phone for 15 minutes and am still calling no 12?!?!
What a bad service and not once, but I have been in contact with Knab for months. It never gets better

I did miss my birthday present. For the rest, it is a good and very personal bank.

I've been in touch for a week to make sure Knab fixes a bug. I now know many customer service representatives who all blame a slow computer system. Unfortunately, this bank is not functioning

Great bank with excellent and knowledgeable employees, very fast support and excellent accessibility.

WARNING this bank employs a lot of inexperienced staff and you can NOT reach them via email: contact is only possible via the chat function in the app that does not work well with common mobile phones that also do not allow you to scan the passport to open your account because the window has a fixed resolution with only portrait format.
So don't get started.
They don't care whether you open an account or not, because this online bank would rather not open a savings account for you because they don't make any money from it at the moment.

Zzp account opened pass and pin received. Pin does not work at the pass. Employee talked, told us we had to try again. Entered a good pin but does not work. Pass is now blocked. Again called with stefani, who told us at the pin machine pins then you unblock the pass again. Never heard that this was possible, but of course it doesn't work either. If only I had read all these bad reviews before, I would not have opened this account. Invoices cannot be paid on time. We do not get any good cooperation from this bank. Telephone advice is not correct.

From day 1 a lot of misery and a lot of contact with a service desk that doesn't understand anything. I gave up hope after 6 weeks and decided to pay more than if you could not pay your bills in time due to a bank. For me a sofa in its infancy with a lot of teething problems that they just can't manage.

You suddenly stopped everyone's credit card and expect everyone to apply again for another credit card. Do you have any idea how long this takes to apply?

In response to Knab's response on this - your customer service didn't help. I eventually opened a new account with ABN Amro and got approved on their credit card straight away. Your process for some reason was impossible for me because you expect everyone to apply directly with ICS. You can do this without a Knab account. This was very lazy or probably you weren't ready for the change. There was obviously a reason to change credit card providers that you hadn't planned on. This shows your infrastructure wasn't mature enough. This is a long string of problems I've had with this bank so I will be happy to move away which is a shame because I was optimistic about Knab. I wouldn't recommend this for anyone. More expensive than other banks and less convenient. The app has been down 3 times since I joined in October. It's just not reliable I'm afraid.

Great bank arrange everything yourself. Without the intervention of anyone.
Arranging a savings account yourself is very simple via the app. Super. It's just a pity that paying by phone is still a long time coming.
I only have business accounts with this bank.
And a private account.
Costs from the bank are also cheaper than other banks.

Good online bank, but deposit rates much lower than at a number of other Dutch banks. Why?

Too bad this company really doesn't listen to its customers, the customer service makes empty promises. Can just cost a lot of money. Not just once a day but several times. Look before you start.

Too often there has been a fuss with KNAB's IT system. This time the address book was deleted and I could not transfer money. Of course it can happen once, but this happens too often and unannounced. There is no offline (telephone) possibility (even after waiting 20 minutes) to be able to transfer money. I like a surprise, but not if I have to wait and see if I can transfer my money or not. IT dependence is a fact at every bank, but KNAB scores far more than enough.

Friendly and professional employees certainly plan to open a business account at knab
Keep it up knab

Great affordable bank if, like me, you want to work with a clear cash flow overview. Unfortunately you cannot deposit money, but I will take that for granted. Customer service also helps and thinks along.

At first I was happy with the bank, good service and support. After being a customer for 4 years, they suddenly no longer wanted me as a customer. Because the regulations have changed. After many times of contact with the grace of God, I received a 2 month delay. But in the middle of corona time finding a new sofa, transferring everything and throwing away printed paper. One employee thought along and the other didn't really care and I had to arrange it. Further postponement is not possible, company broken or not. From 4 years of super satisfied customer, who referred many entrepreneurs to KNAB, to ex-customer with a very bitter aftertaste. Never again KNAB for me.

Still (also business) very satisfied with Knab. Good app, multiple accounts at no extra cost, good accessibility and good support. All for a friendly price.

The only downside: no extra pass is possible for partners, for example. Unfortunately!

Disappointment. Knab's concept appealed to me: an internet bank that would do things slightly differently. So switched from Rabo to Knab. Nice features such as anti-overdraft and easy creation of extra accounts appealed to me. But it actually is. You would expect useful search functions, smart export options, something innovative like integration with IFTTT. But none of that. ApplePay is still not regulated and in terms of usuability there is still a lot to do. To give an example, if you have multiple accounts, you need to keep an address book per account .... In the search function you can only search in date range. The cash book / accounting function is sadly bad, it seems to be a product that is far from ready and has not been tested sufficiently. What is good is the possibility to chat directly, and to give feedback, too bad they never do anything with it.

there is always room for improvement hence "only" 4 stars, but Knab for us at the time called the better if not best bank; with a balance alert if there is too much on your checking account and you can get slightly more interest on it with a quarterly account. The only thing I have at the moment and I have already shared with the Knab: if you close the app on your mobile, you will stay logged in (for a while), so if someone else needs my phone they will get my balance. information there ..

Excellent service, quick and easy changes or answers via chat. No waiting times or stupid questions. Everything always works and apps with which you can do something.

Happy with this bank that, for example, indicates if a collection has not been successful and is going to try twice more that day or if there is a debit abroad. But which is also not outrageously expensive and which gives you the option of various bills without extra costs.

Had potential but unfortunately. When opening an account you can choose your own pin code for your card. But somehow I got a random PIN anyway. Apparently it is not possible to change the pin code afterwards, which is a shame. Furthermore, both the app and the website seem a bit unstable. Besides the fact that choosing your own pin code does not work, the app does not work well in use, logging into the web environment does not always work well and there are some other bugs. Also a pity that Knab does not support Apple Pay. It would also have been nice that the savings account had its own IBAN. All in all, Knab is unfortunately not for me and as a mobile bank they are not yet ready for the future. Unfortunately!

We are happy that we have switched to your bank. That says enough

The KNAB has slipped enormously in terms of service. Everything has to be done per app, and you can't install it because you have an older phone: yes, bad luck because they don't want to continue with the card reader.

Funny. Just called with knab because I thought I could open a business account here. Already had an appointment with ING for a business account and had not canceled it yet. Bumped into an error message and after 10 seconds said person. Then you better go to ING because you can just be helped at the counter. Thanks for the tip

'Banking at KNAB is simple and hassle-free': NOT. Re-identification is a time-consuming drama, it does not work. According to the helpdesk, 'the problem is known to our IT department', but solutions are there. Worthless.

No problems so far.
Just a pity that the card reader is out.
So that I am obliged to work with the mobile phone.
So that is the reason for me to look for another bank.
Which still works with a card reader.
Very unfortunate because never had any complaints.

Have been using KNAB for years and I am very satisfied. The app is organized in a clear and logical manner. One minus point, waiting for payment with your mobile takes too long. Especially for a bank that only communicates via the internet.

Very satisfied with the bank function. But for optimal use, you must have the latest versions of iPad or iPhone. Well I didn't have one. I am much less satisfied with the KNAB credit card that ends 1-4 and is replaced by the ICS Card. But the communication with that is extremely burocratic apart from the fact that I was simply refused. The application has been running for two months!

We are very satisfied with KNAB. We also really like the possibility of making your financial future planning. At any time you can adjust that financial picture to the circumstances, both now and in the future.
You do not have to consult an accountant immediately, but you can see for yourself at any time, including your retirement plan.
If you have questions, it is nice that you are helped quickly with chatting. And the costs that are at least !!
We bank from the start of KNAB, and are still enthusiastic. They also keep innovating, which is very important. We also like the bank app perfectly, clearly and clearly. Easily pay an invoice quickly, without much fuss.
We can recommend it to anyone, but also as a business bank it is a great bank.

No G-account possible, and Apple Pay is also not supported ...

Badly disappointed with discrimination against incompetent customers

After a wonderful holiday, some free time in your own country. Recovered from the trip today trying to get rid of some loose ends. To attempt? Try yes ... but a 'modern' sofa is a problem.
Some time ago an and / or account for wife and daughter Sharon was opened at KNAB. I already had a business account and I was quite satisfied with it. Open account, no problem. But now the old bill to the new Knab had to be settled for Sharon, who is seriously underdeveloped. Request made via the app and what do I get in response?
"We have received the form to initiate the switching service. Unfortunately, we cannot start switching yet because it has been signed by an administrator. If there is an administration, we would like to hear from you who of the persons on the and / or account is under administration. We would also like to receive a document stating that our customer is not authorized to handle his own banking affairs .: "
The confirmation of administration of the Court is therefore sent as a PDF. Less than an hour later, my wife gets a phone ... it is a service employee of KNAB.
After a lot of blah blah the simple message is, KNAB does not (yet) have facilities for an account in which an administrator is involved! The bill will be closed !!!!! WTF ??? Then why are they asking for a document that confirms that, jerks !!!!
So opening an account is possible, but my wife as administrator can arrange Sharon's banking affairs at this KNAB bank. I will call you back...
Same bla bla story ..... was in the conditions etc etc etc ... do you read that if an account can be opened without any problems? Not me.
Mentorship and administration is regulated by law in NL. If that is the case with you or in your circle of acquaintances, please bear in mind that KNAB CANNOT act on this.
So again all the trouble to turn everything back to another bank, of course to close the personal accounts at KNAB and again looking for a simple business account for me. Suggestions are welcome.
I'm pislink ..... KNAB hey ...

Knab is really a fantastic bank, for me they are more than just a bank where I can arrange my money affairs very clearly, easily and securely, but also a good adviser. About all sorts of things from money matters to retirement. They offer a nice and reliable crowdfunding platform and they have a very good service desk. All in all in my opinion, more than you could ask for from a bank.

Very satisfied! Being able to open multiple accounts is ideal for me, for example a separate invoice for the VAT so that I can set it apart on a daily basis, so I never get any surprises.
If you have any questions, you will receive immediate assistance.
I have been a customer at knab for 4 years now

almost all problems can be solved quickly, also by telephone, super.

Business pleasant banking as a small entrepreneur very satisfied

They keep chang rent from high to low . i dont like that and i dont like app from knap too

Payment orders disappear from the app and are nowhere to be found. Some chat messages also disappear. Customer service knows nothing, calling is not possible and the legal department does not respond / does not help with fraud. All in all very moderate.

I've been a very satisfied customer of KNAB,
both business and private.

Waiting almost 45 minutes before getting someone on the line. Far too few staff there. The staff out there are very helpful

This is the bank, KNAB. Super customer friendly, you'll be helped quickly and they're ready for you. For me? For me, it's the bank KNAB BANK.

Great bank, only loss is a business credit card (for now at least). Hopefully they will speed things up.

super good service and explanation really refreshing how they deal with your questions at knab, the app works immediately and no costs but everything from a real bank super fast and easy

A bank that makes it possible to open a business account easily (and quickly) without having to make an appointment at an office. Low costs for the self-employed, attentive notifications and a good app. What else do you want? I am happy with it and recommend it to everyone!

This bank thinks along with you, withdrawing money abroad, then you will receive a message that money is being drawn abroad.
Lots of money in your account a message puts it in your savings account.
And the monthly costs are top

Very friendly people are talking to you, or you send an email where you always give them a comprehensive answer, no other bank for me!

A bank that simply does what it should do: a well-functioning payment system with clear conditions and no (hidden) "fuss".

Saturday afternoon I was busy setting up the payment portal for my webshop, but I got stuck. It was Easter weekend, after all, and you want to keep going. Where can you go with your question? I tried the chat feature of the bank where I have an account, and to my surprise, it responded. Well, then you are really glad that you chose that bank: Knab. (I still think it is a strange name for a bank, and you always have to say: handsome with a b)

Fine bank. A satisfied customer for years. Everything can be arranged quickly and easily. If you need a service desk, you will be helped very well. In short, still satisfied

Super bad advice received from Knab mortgages. Customer service is also below all levels: unprofessional and uninterested.

Cheaper and very safe. Super for small entrepreneurs. And good service!

Watch out for (starting) entrepreneurs with the KNAB transfer service! If, like me, you were already doing business for a non-officially classified account, KNAB would bring you home from a cold funfair. They do not execute the switch service. This is not stated in the promotion conditions or on the web pages, but KNAB relies on the general terms and conditions (which you do not see when requesting the service) and do not do this, not even when inquiring. Save your time and a damper with this info.

Super satisfied with this bank. Acceptance was also done in this way, unlike my own bank where I, as a self-employed person, fell into a questionable profession for them, was not accepted to open a business account.
So all my banking moves to KNAB and no regrets.
I do not need someone to physically talk to regulate certain banking, at KNAB all this can be arranged online.
Opening an extra account for private matters was no problem.
By accounting exports, I can easily handle all payments in my administration program.
Also had no problems with malfunctions, so just a satisfied customer.

I am very satisfied with Knab bank.
I think the only major disadvantage is that I can't go anywhere to deposit my cash. Very cumbersome to first have to transfer this to your own bank and then transfer it to Knab.

Furthermore, I am very satisfied.