Knab Review

Nice bank, good rates, nice (super) service and very, very, very nice people on the phone who are very quick to solve (my) problems. Top

Too bad this thought Knab was business but they turned out not to be as businesslike as they had been told.
Bunq is 1000x more business-like than Knab roflll.

Business account has been blocked from one day to the next and can no longer be accessed. Pas does not work and I urgently need a blockage.

Calling will not get you through, there are always at least 13 people waiting in front of you.

I cannot proceed via the chat either. I urgently need my business account and I want to be able to pin !!!

My experiences so far have been positive. A passed suggestion was already implemented the next day.

25 minutes on hold app did not recognize my code, for new requests the code turned out to be correct because then it was indicated that it was the old code grrrrrrrrr

Very satisfied with Knab. Technically fine, but that is every bank. Knab can call you, you can ask questions. As human to human. Top.

very difficult to contact the bank. The connection is simply disconnected by telephone and no one answers via the chat. Not OK!. Would like more people at KNAB customer service!

Very fast service, a clear application and also incredibly friendly and problem-solving!

If you are a real business customer elsewhere DO NOT AND NEVER TRANSFER TO KNAB, have been so stupid to move from ING to KNAB, but businesslike they are not. Everything that is normal for a business customer can not, is not allowed and does not want. You may not have your employees or administration office process your bank details according to their guidelines ????? If this is found, you will be thrown out of it. According to them, you must officially register your employees as moderate at the Chamber of Commerce. So it is not nice. CHEAP LOOKS DURATION

I would be careful with this club. Very unprofessional. Passes often do not work contactlessly. Closing / closing accounts takes six months after four requests. Deposit with 4000 euros just disappeared. So on and on. Edit: This club is also very unprofessional in communication. The employees in the chat are rude students

Very nice and user-friendly bank and especially for the self-employed an affordable alternative to the relatively expensive other banks. I am happy with our transfer.

Was very happy with this sofa at first. But after an increase from 5 to 9 (without notice), I got all my reservations about whether they are really "different" from the rest of the crook banking world. And after today they block an account without notice and you end up in a difficult administrative process, I am sure. They are no better than the rest. So this will also end Knab bank. For the rest I work at ASN and Triodos, and recommend them wholeheartedly! Go for sustainable and don't be fooled by KNAB's differently profiled appearance, they are just as bad and bureaucratic as the rest of the established order.

Waiting 3 months to become a customer and then they cant make up their promises.

Being unable to open an account with KNAB. Each time documents are rejected for the most clumsy reasons. After almost 1 working day calling up and down, chatting and uploading documents just give up.

It only takes two days to open a business account, even when something "went wrong" causing the registration, via a handy app, to go wrong. So highly recommended!

Horrible customer service. They don't know what the are talking about.
Also you get threatened that they will close your account if you don't share personal data with them. Don't join this bank if you care about customer service

Very bad experience. I have a business account, but this is continuously blocked, the apps are out and therefore I can not get my money. Incredibly bad. I have never experienced this before at another bank. I looked at it for a year now and I decided to switch. Then they were fine .... DON'T DO PEOPLE !!!

Knab is a modern bank that provides a lot of feedback on various transactions. The help desk is also quickly accessible and offers adequate help.
The passes look cheerful and modern and the app works great.

The bank gives and delivers on what they promise. In the event of a problem, your problem will be helped quickly and professionally.

Switched from Rabobank because I really appreciate the innovative character of the bank. I am now very disappointed that KNAB as one of the few banks in the Netherlands does not support Apple Pay. That's not very innovative :-(

The worst bank ever! Was once good with excellent service but they really make a mess of it !! If you want to grow, make sure that your service remains good !!! They make mistakes, they promise things they do not fulfill, etc. etc. they make mistakes. I am going to take my money here and transfer to another bank because this is really not possible.

Incredible XXX bank everything is difficult / difficult and the employees contradict each other and the weeks pass and NIKS pffff happens call this bank the NIKS BANK (where I actually can't find the addition bank, you can't call that a bank). In short, people please go to another bank and stay FAR AWAY from this amateur association that calls itself a bank !!!!!!!

Reminds me of Dirk and his DSB !!

But I see that they score very badly on Google at many customers so Dirk will go after a bankruptcy and that is EARNING wage bunch of scammers !!!!

I have been using KNAB for many years and I only have good experiences.
My reason was the high interest on the savings accounts.
The interest rate has since fallen considerably, but is still a lot higher than with the other "old" banks.
Also nice is that I never have to worry about being in the red, or the opposite, too much money on my checking account (amount determined by myself) the money is then transferred from savings account to checking account or vice versa.
But I am also very satisfied with the service, whether I ask for information via chat or by telephone, I always get a quick and clear answer.
In short, I am a very satisfied customer at the KNAB.
Yet I still have one point.
It would be nice if I could open a deposit account via the App, but you already have the 5 stars.

I am satisfied with how the conversation went. The only minor downside was that I had to wait 10 minutes before I got someone on the line.

I am really satisfield with them.
Fast banktransfer,good mobile app.

Definetly better than ING.

I am very satisfied with KNAB. It really feels personal and as if they are really there for the customer .... I never want anything else

Good service, very easy to use. Just perfect . Nothing to complain about.

I am very satisfied with KNAB, I do not want anything else. Website very clear, customer-friendly and I am in love with the colorful cards ;-)

Total chaos after the last mandatory re-identification feature. App functionality not working, live chat (recommended) cannot help with this, customer service phone lines with more than 30min waiting times. And in the process completely stuck, even with iDentifier you can not reset your account.

Heb goede ervaring met knab
Ben overgestapt van een zakelijke rekening bij ing naar een zakelijke rekening bij knab
De overstap service werkte perfect,
Prijs is geweldig (zeker in tegenstelling tot de ing) en heb geen problemen gehad met inschrijven/of met de rekening in het algemeen !

Ik ben tevreden

Hope you do something with this feedback!

Bad experiences. Try to open a joint account three times. Stuck in the system 3 times. No mention of it. Cabinet to the wall story when you call. Not an alternative. 'Just fill in the app again'.
What we wanted to become a customer for was not achieved. The opposite .... Again hope you do something with this feedback!

In itself an OK bank. Private a bit expensive. Business profitable again, but it is a pity that they cannot work with payment batches for the business market. Also very unfortunate that they do not offer a G-Bill. You expect such services from a mature bank for business purposes.

Switched from ABN because it is impossible there to open multiple joint (savings) accounts without physically going to an office. That is very simple at KNAB, great!

However, we also ran into some negatives:
- There is still no Apple Pay and I think that is a big disadvantage (I was already used to it by ABN and do not always have a debit card with me, even during corona it would be much nicer).
- Our steps (joint versus individual) cannot be distinguished, not by color, not by naming, but only by looking at the number. Not convenient.
- The switching service whereby automatic debits are automatically referred and informed about the new account number does not work flawlessly because not all given 'permissions' / authorizations appear to be the same. That has already resulted in several reminders. Annoying.
So far we are not very happy with the switch ...

Together with two others we wanted to open a company account at KNAB bank and after registering we were canceled without giving any reason, so it immediately starts with bad communication. We were surprised and would really like to open an account, so we decided to call to become a customer and we found out that the reason for cancellation is that we have all used our only current work email address with our contact details. This is not allowed according to KNAB and so you will be refused just like that. All we could do is sign up again, we decided to do that too. It is strange that they cannot change little things and have your entire application re-entered. When logging in again, we found out that we can no longer use our company name as a username because it is already taken. While everything has been refused and will therefore never be used again. Called again to see if something could be done about it but that couldn't and we simply had to live with it.

Tried opening an account with Knab .... What a wimpy jerk site. Scanning your passport is not possible, manually also ... nothing works on that clumsy site.

KNAB difficult that with 3x incorrect pin use (which is of course good) you have to block the card yourself and only receive a new card 3 days afterwards and then another 3 days for the request for a new pin code, not user-friendly and certainly not environmentally friendly. That could be faster digitally
It is also a pity that you can only send a maximum of 10 payment requests at a time, which could be increased, as this is an emerging way to collect.

Excellent bank with cheap rates and easy online services. It is a pity that the option to pay with your smartphone is still lacking.

KNAB has a very good helpdesk in the form of the chat function. Fast and expert response. Particularly positive is the possibility to transfer larger amounts interactively via the chat function, in this case the payment of a home to the account of the notary. Other banks have no or a very complex solution for this.

An uncomfortable bank and unfriendly staff. Using the banking app is very unsafe for your personal data.
Doing a good job!

Although Knab started as a bank that would do things differently, they are now just chasing the big boys.

My app on mobile phone had to be linked to an account and I couldn't do that in the normal way. The HDesk employee knew another way to connect and guided me through it in a calm tone from start to finish. Great help.

If you have standard tasks and routines then it's ok bank but if you have to step aside then here come the problems...

For instance you can't make a payment in the currency different from Euro via their web interface, you have to fill in the pdf form then upload it to them and wait DAYS!!!!! to get it done.

Client support is poor, it's obviously that the bank saves money on it. If you call them or try to chat get ready to wait tens of minutes at least before being answered.

bitterly disappointed.

Great app, but a drama for business use. Actually only for freelancers. If you are going to do more business, Knab obliges to close your account within 2 months with all the misery that entails. Don't start! Customer service is also a big drama.

Switching from Rabobank business to Knab business was the best decision for me. Super easy to reach via mail and telephone and a very affordable payment account, hopefully this will stay that way. Every time I call I get almost immediately an employee on the line to help me immediately without fuss but to the point. Very satisfied.

Perfect couch
Perfect sofa, both business and private.
Am completely over and do not regret it

Top bank, top service! A relief compared to the traditional banks.

because the service is friendly and patiently guided. I am satisfied .

For a young entrepreneur (16 years old) it is impossible to open a business account at knab because you have to be at least 18 years old and the person who is the proxy for my company cannot open one for me and we only got some vague speeches why it was not possible for young entrepreneurs I do not say

Unlike other banks, KNAB is a bank that still cares about its customers and also wants to keep the customer. The app is clear and well-arranged and works great. I can recommend this bank to anyone. The reviews with less than three stars will certainly be crappy, but yes, they also belong

Very bad bank, with very bad customer service.

In short, never go to this bank, they will disappoint you 100% !!

Btw customer service has no IQ, they are just talking a cassette tape.

1) The three other mortgage advisers (ABN AMRO, Viisi and Woonhuisfinancieren) have given me a better mortgage offer than those of Knab.
2) Knab.nl has a chat function, but 1.5 million hearing impaired and deaf Dutch people can not use that chat function to get a mortgage advice. The mortgage loans can only be obtained by telephone, Knab said. I still do not understand why Knab does not make an exception for those with hearing impairment.

Website is very slow. it is almost impossible to navigate through. The app on the phone has to be reinstalled daily because registration is not possible. in short, transfer to rabobank as soon as possible for a business account.

bad service! I cannot make a payment because there is a maintenance. I've been waiting for 3 hours!
I personally think it is bad business to do maintenance on a Saturday when most busy and when many people want to use it.

Personally I would go at a time for example Sunday night. VERY BAD
AFFAIRS!!! BAD MANAGEMENT!

Fast settlement and prompt attention when in doubt about payments

Wanted to switch business and personal to KNAB, after a lot of nagging about what my company does and business activities that are currently on hold, the business request was rejected. Then I also stopped all steps for the personal transfer. Now become a customer at another bank without any hassle! Becoming a customer at KNAB is quite difficult! Bad service, not professional. Costs are not high, but you get the service for that. A must therefore!

Since 2 years business transfer to KNAB from the rabobank. A lot cheaper and for me as a small entrepreneur, 2 people just as user. Everything works well and regular improvements. Nice app, hardly use my identifier anymore. Recommended for all small entrepreneurs. Also go private as soon as this is possible for me.

Most unfair bank I have ever experienced. The entire policy of this bank is based on keeping people on the line and they cannot do anything for you. You will be referred to the app that is worthless. Everyone within this organization is worthless. I am happy that I am now sitting at a different bank and not at a mess.

I started a one-man business and that includes a business account. Me and a friend of mine have given up the same activities at the Chamber of Commerce. I was initially refused because my activities did not match what I stated at the Chamber of Commerce. But my friend is accepted but we have made an identical application, the difference is only in the fact that he has a Dutch passport and I do not. After two weeks of calling I was able to make the request again and every time there was something with my passport photo. If you have a policy to exclude people with a foreign passport, then you must immediately indicate that I do not have to waste my time and energy either. After 21 days I was still without a bill.

Great online bank, unfortunately a pity that they have just become a "normal" bank.
Once they started with a nice interest, but now no difference with other banks unfortunately.
Simple and cheap, 5 euros, no more, no less.

Great non-nonsense bank for me as a freelancer, KNAB, I don't need more bank

KEAPAPPS and good business to do with KNAB for WOWLEASE.
good payment system.

Knab = handsome, helpful, reliable and especially for me. TOP BANK-KNAB

Knab? Bank to no one's advantage. Taking out a Mortgage is easier than opening a business account with this chance-free affair.

Could not open the site abroad, contacted by email with Knab did receive responses and advice. Did not bring a solution, and after having indicated that it "still" did not succeed in the end heard nothing. So I couldn't manage my account all this time, luckily I have another account with another bank. This is a bad experience !!!!!

Very positive experience and very customer friendly. Recommended !!!!!

Now, after a year or so, I can judge it with some nuance. Strong points are a very good customer desk and relatively low rates (although these have also increased considerably).
Weak points are innovation (Apple Pay does not work, for example) export of bank transactions from a private account (there is not) and a rather cluttered web environment. Other banks simply do that better.
And the included credit card has already been replaced by another company, and the switch (required by Knab) was such a tragedy that I only took an American Express card.
Coming from Rabobank I have considerably less costs, that's true, but if that outweighs the disadvantages, I would say no. So I regret the switch. I shouldn't have, despite the friendly helpdesk, but they don't solve the problems either.

Very skilled and accurate people, is not just a bank via the Internet, but really people behind it.
This sofa is recommended

My transfer service has now been canceled for the second time because I would not have confirmed. After the first time I searched everywhere I should confirm, but there was simply nothing to be found; online, in the app, mail ... The entire process has now taken 6 weeks and all this time we have 2 accounts in use in parallel. The solution of the friendly lady in the chat was to do everything over again, but of course I couldn't pick up my old request, because "the system had already canceled it".

If I do everything again, the first possible date is again 2 weeks in the future and I have no confidence in it anymore. What a lousy switching service. It would have been quicker to refer all my payees one by one.

Great couch. Private very handy with free option for extra (savings) accounts for reservations. This way we save for the deductible for the illness costs of family members. have a jar for the pet's medical expenses and some other big and small saving goals. The app is also pleasant to use. Also interesting for business users due to the low costs.

KNAB is the bank for people who are looking for more than normal banking services.

Telephone from Knab: "Have you applied for a new bank card?" In these days of phishing emails and anglers, Knab's bell is in place. Good service ladies / gentlemen Knab!

what a worthless company; I have been busy for about 4 hours to open a regular account, the phone waiting times if you cannot figure it out take a bizarre long before you are answered in short, inferno del dante, we are going to store our savings somewhere else cleverly should replace their commercial by a carrier pigeon because it goes faster than knab

I really had a very bad experience. I opened a business account with knab where they asked for a lot of personal documents. This eventually sent but had just moved and therefore it was difficult to send this entire package with the same address. Finally sent the documents. REJECTED! so I call, they cannot give me a precise reason but also no solutions or helpfulness while I have no BKR hard work and have never been involved in criminal matters. Totally 0.0 helpful on the phone. What a bad process and what a bad service !!!

Relatively recently, I switched to Knab for a large part of my banking business. This is because Knab online largely offers the same services that are relevant to me as the more traditional banks, where the latter often still have to go to the bank in person.
Knab has made a lot of things very easy for me, works super fast in making the switch as easy as possible and the service is really better than I have ever experienced at any other traditional bank. I am very satisfied!

Knab publishes interest rates on savings accounts, which puts it high in the lists.

It is not mentioned that you are obliged to open a bank account, for which you pay 60 euros annually !!

If you include this, your interest will of course be disappointing. Other banks do not do this and KNAB is therefore incorrectly and unfairly high in the lists.

Knab understands what service provision means, banking matters are clear, easy and well-arranged, contact is very easy via the chat function from the bank app. My question was picked up and resolved quickly. I am a fan!

So far positive. The main reason was the costs at other banks (business). Now also switched privately. When questions are prompt and expert response.

I am a satisfied user of KNAB.
But there are also a number of points for improvement. KNAB has a handy app for the mobile phone. Logging into the site is unfortunately no longer possible with only name and password.
The use of a pin device, not unimportant for an entrepreneur, is not supported by KNAB. A third party is needed for this.
You can also not deposit cash at KNAB. So there is still work to be done for KNAB in 2020!

No comments or remarks, great bank. Certainly for the starting entrepreneur. Customer service always easily accessible. Also on Sundays. Keep it up!

Knab is handsome, super satisfied customer
After a bad experience with ing bank I am very satisfied with KNAB, affordable, especially for small entrepreneurs, I also use as a private person.
Sincerely;
Susam
togadget.nl, macramey.nl, bukuri.nl

Knab is a state-of-the-art bank with excellent, fast and accurate service!

As a client, I run into many IT problems. I am not informed about this by email
The only answer in the chat is, you can try again. I have experienced it several times now. Next day a phone call: NO.
A big 0 so!

Finally a no frills sofa, just nice and modern with quite a few horns and bells!
Become a client and experience it for yourself.

Watch out with this bank
After several times try to change from
Sell data via customer service for a whole week and then
The access is blocked
Sorry, but you can open a new bank account next week
I now have to re-apply for my business and private account and cannot enter my financial statements in banking
Looking out at this bank it is not worth the risk to park your money here

I have opened a Business and recently also a Private account. Everything went smoothly, no problems experienced. Top

Really the worst bank ever, cheeky, not helping, and only accessible by phone.
We move because they really do nothing do not send in what you ask for, they say yes we do but no niks.altijd long waiting for someone to do the line.
Long live the banks that you can just go after the city and within the bank can lopen.echt worthless

Dear Knab,

My wife and I both have a business account with you, we are satisfied with that so far! The only (major) disadvantage is, we can no longer open an "and or" account with you (first an "and or" account and then business accounts is possible) .... I have been calling about this several times in the past two years. the hope of adjustment, but this still proves impossible. Can you please speed things up, or make an exception? The convenience of everything with a bank is nice!

Greetings Joey

Prima Bank, all arranged quickly, well-arranged, I am happy with it.