Kipling Reviews

I love it here. They treat me with respect, answr my questions and I don't feel pressured into buying anything. I will go back again and again.

Layout of store is very weird. Not like other Best Buys.

The Appliance section is way overpriced and I had issues with them hooking up a laptop The Geek Squad has no idea what they're doing

Like anyone s review here actually matters. You angry ppl can take your opinions and choke on them

Always find myself buying something I didnt know I needed...

Helpful employees and they always have everything I want/need

Crowed, and the sales person was very unfriendly, actually seemed perturbed to be waiting on me. Lost a sale because of his attitude. I realize it was a slamming day but his attitude was uncalled for.

Still one of the best stores for the latest electronics and home appliances. Staff is cross trained, very knowledgeable, and super friendly. They are always willing to help you. Many times you will find Assisted Sales Reps who are super knowledgeable in the products they are featuring like: Samsung, Epson, H.P., Apple, Garmin, Fitbit.

No complaints. Enough staff to ask questions, well maintained.

Best place to find the electronic devices and appliances that you're looking for. The store has an inviting atmosphere. There's always an associate ready to help you with whatever you're looking for.

I once had trouble with a camera battery that I had purchased that wasn't working and I was helped by people who saw what the problem was and swiftly helped me resolve the issue.

As for the products themselves, I've only ever bought quality products from this store. Whether that be camera equipment or headphones, they've always been the best of quality.

I highly recommend shopping with Best Buy.

Two stars because the staff wasn't really knowledgeable about the gaming system components I was searching for. Otherwise, they have good sales.

I paid extra to buy a camera expecting that they would show me the basics, since that's what the salesperson told me. When I asked for this to be done they told me I had to sign up for a course that would cost $40. I told them if I hadn't wanted the help I could have gotten it online as a package for a lesser price. No one tried to rectify the problem. They said if I wasn't happy I could return it- so I did. Won't be shopping there anymore!

Outstanding selection of electronics to choose from.

Service is bad prices bed most of the employees don't know about the product that they're trying to sell they are very crude people

Everyone was eager to assist me in my purchase very friendly customer service

Very helpful in choosing modem and router for home mesh.

The store is okish, but don't buy something and have it shipped. Had a month-long ordeal trying to get a refund for a package that never arrived.

Such a great staff. Always helpful and knowledgeable.

Very helpful and hinest staff prices are good store is clean

I have had an overall good experience here but one time one of the managers did not allow me to get 20% off the sale price of a video game with the Gamers club card, which was still active. I had always received the 20% off even on games that were on sale before. The sale price was online and they have always matched it and even later adjusted the 20% off as well. I am not sure why he only gave me the better deal of the two if this is what has always been the case. It was inconsistent. It was as if I was doing something wrong. I didn't feel as comfortable going there afterwards.

Some with Mike in appliances, top notch and knew his stuff. Would recommend

Went to buy a laptop ending up leaving because no one would help us.

These five stars go to Thomas Rosselli, sales consultant who provided outstanding customer service. He was very informative and very thorough about Total Tech Support. Although he knew my husband and I were not ready to make a purchase, he still provided the quality service. Unlike one of the specialists who saw me standing there who did not acknowledge me at all. It is my hope, this young man receives the recognition he deserves.

It's a wonderful place a different world when I'm there n see all those beautiful things I just wante to stay there really love that place.

Why is there No store hours anywhere in front of the store?

My go to Bestbuy, always great friendly staff, always willing to help, almost always well stocked as well.

Great place for a techie they have everything I was looking for. Only issue there employees couldn't tell me where the car stereo section was had to ask 3 different people.

They have everything you can possibly need...I ve gotten a lot Of appliances from Best Buy,I never had a bad experience yet..Always get the extended warranty!..even if you don t want to or think you don t need it...better than buying a new one all over again...

Perfect places to by electronic stuffs but the prices are a bit high.

It's not as cheap as it once was but for electronics it's a Good place to go

Had a great experience. Bought a new TV very knowledgeable salesman. He was very helpful. Store was busy so did take some time to get help but that's expected in my opinion. Overall great experience!!!!

Staff member was a little negative but besides that, good experience.

Great Place to get electronics and help on your electronic issues. Also they have great customer support there in that they will come to you when your looking around and ask you if you need help!

The people working there are very knowledgeable and helpful! Great place to go if you have lots of questions before buying.

Very nice service. Had a booth to help people find a employee to help them. It was efficient and affective.

Purchased a computer there years ago. I paid for extended warranty and "in home" geek squad service. Hard drive went bad, called, they first acted like they never sold me the computer and the head of the Geek Squad department was "extremely" rude. He then said I had to bring it in for any service. What could I do but take it there? I showed my contract and they apologized for denied in home service. I did not accept the apology because by that time I was too P O ed from the hassle they put me through. They replaced the drive but "never" offered to deliver the computer even after I proved I had "paid" for in home service. I said then I would never buy anything from them again, I have not 9 years later and I never will. Circuit City went out of business, Sears will too, Why? Like this store they forgot about who and why they unlock the doors in the first place---The Customer.

Any and everything you need. One of the best Best Buys I've ever been to. Really helpful staff and big selection.

Just got my phone there. Employees were very helpful.

It makes better sense to order online than go into the store. They don't price match items online from BestBuy,com. The service is decent.

Great store lots of options and different brands of electronic large selection on dvds and blue ray!!!! Great experience with customer service!!!! And a very decent variety of video games !!! Totally recommend this place!!!! Good prices deals and offers!!!!

Very friendly and great service! Great selection of product!

Worse place for curb side pickup. It took almost 34 minutes to get the item. I wouldn't recommend to purchase online and pickup at this bestbuy location

This is one the last places you still can find great variety of electronics.

Hours of waiting to speak to someone about buying at ATT phone lead to my wife and I just leaving and going to the ATT store to finish our business. Guess that's two new IPhone's they didn't need to sell as we watched employee's wrap up with customers and walk away to God knows where while we got no service.

The things I have ordered for store pick up have been ready quickly though and the dish washer purchase I made was easy as well. I'll be back, just not to their mobile department. I don't have that kind of time to lose again.

Good variety of appliances, games, phones, computers, music and movies. Reasonable prices on most items with pretty good sales at times as well.

Helpful sales associates, pleasant and usually friendly. I've never had a truly bad experience, but have been disappointed with the degree of help I received on rare occasions.

Went to HHGregg during their "going out of business sale" to find a soundbar. I found one on the floor with no pricing and also looked it up online on Best Buy's website to compare. The people at the desk said the price was $50 more than what I found it at online at Best Buy. When I showed them my phone, they said "then go to Best Buy." I did and bought it there and that is why HHGregg is going out of business.

Nice to see things before you buy it. Can find good deals.

Not an awful store, Best Buy is just outdated. You can get everything they offer on Amazon, usually cheaper. I'm not sure how they are still in business.

I had a great experience at Best Buy! First, they ask for your name and what you're looking for and they really make it personal. They call you by your name and they answer all your questions. I was looking for a computer and Sharon demonstrated to have a great expertise regarding computers and that was really what I was looking for, somebody that explained things to me like I was a five years old looking for a computer and believed me! I was very pleased!

Good.. but forgot to give me the price match and had to go back in and wait a bit longer :/

Store is always busy. A small army of associates on the floor but not nearly enough at checkout. Dangerous entrance/exit to the parking lot.

I've been in a few different Best Buys and this is one of the better ones. Like the layout and how everything is arranged and thus easy to find what you are looking for. Employees are usually nice and helpful.

Great service and staff provides a lot of knowledge for products

Excellent customer service.. especially appliance dept! Mike is awesome!

This is my husbands guilty pleasure. One of the only stores he goes in to just walk around.

Friendly, knowledgeable staff, who are easy to find. Hit or miss with some of the staff, some have no idea what they're doing. Geeksquad are outstanding.